My mother ordered a custom ring from Apex Jewelers to commemorate my father's death, intending for…read moreme to wear it on my wedding day. Unfortunately, she ordered the wrong size, and I have been in contact with Matt Caparelli since May 2023 to get it resized. Throughout this time, Matt made it clear that addressing this issue was not a priority. He failed to inform us of making an appointment to drop it off or about a mail-in option until months later. He did not communicate that the original lead time for the resizing (after he received it) had been pushed back. And before this, he admitted to not having my number saved, didn't respond to messages several times over the course of 13 months and left me to follow up with him countless times. Despite my honest and patient approach, taking accountability for the initial back-and-forth, although it would have been avoided if he had communicated all of the options... I would have expected more effort from him, especially knowing that I inquired about other purchases for my wedding, he was an old friend of my mothers and I disclosed to him that I was undergoing treatment for my disability and out of work. The situation worsened when Matt became frustrated after my mother reached out the same day as I, to inquire about the status since we were over a week past the lead time he last communicated after the ring was mailed to him in June 2024. He began texting me with words in all caps and eventually shipped the ring back to my home without resolving the issue, despite telling my mother he would take care of it. His communication was not only poor and unprofessional, but also filled with assumptions about us not paying for any fees he accrued and false claims that I wouldn't allow the ring to be redone in its entirety. This experience has left me with a piece I cannot use on my wedding day and has caused significant emotional distress for both my mother and me, which also flares up my condition. The lack of humanity and professionalism shown by Matt Caparelli would personally keep me far away from this business. It is particularly disheartening as he was an old friend of my mother, who is now heartbroken over the situation.

1st off this is a REAL down to earth family business!!! They treat everyone with respect and…read morekindness that walks through the door. The owners are very upbeat and personable. The selection there is very good and growing daily. The pricing is super fare. They also tend to be one of the best paying shops for gold, silver and even costume jewelry! Everyday items as well. I'm glad to have found them and look forward to many years of service.

I sold sterling somewhere else and got $140. I went here with a friend selling her sterling and…read morethey would have paid me almost $600 for what I sold. Have been back since and they've paid better than any other pawn on everything I've sold. And the owner and staff have always been helpful and honest. It's a 25 min drive but they're my pawn shop now.

I am not from the area and stopped by TJ Maxx during my visit. While browsing, I came across a…read moregorgeous beautiful top that I absolutely loved but I was disappointed to find it had a small hole in it. That is when Meera stepped in. She took the time to look at the fabric, worked her magic, and was able to move the material around to fix the hole. It made me so happy because I had been loving that top from the moment I saw it and she found a perfect solution. The rest of the staff was just as kind and accommodating. One of the girls even went out of her way to search the store for another top in the same style just in case. The store itself was very clean, well organized, and a pleasure to shop in. I enjoyed my time here so much that I felt compelled to leave this review. Meera's exceptional service along with the friendliness of the entire team turned what could have been a disappointing shopping moment into a wonderful experience. Thank you to Meera and the rest of the staff for going above and beyond. You truly made my day.

This location always seems to have a very nice variety of items. I have noticed they now offer a…read morehigh end brand of purses instead of the general Michael Kors, Calvin Klein or Steve Madden. The store is usually pretty clean and well kept. I recommend going earlier in the week before the items are picked over. I always leave with at least a few items!

Pandora stores in my area have a reputation for having poor customer service. The employees are…read moreoften unfriendly and unhelpful, which makes it a less enjoyable experience for me. I usually prefer to order online instead of dealing with their attitudes. I have 2 full charm bracelets, rings, and I purchase gifts for people from Pandora quite often, and even asking them to clean my jewelry is a hassle. It's enough to make me want to avoid Pandora altogether.

My daughters and I came into the store to purchase a few charms for my bracelets. When we arrived,…read morethere were a few customers in the store. We were not acknowledged or greeted at all. We walked over to the counter, and, again, no one acknowledged us. I wanted to browse some of the " final sale' charms. Anyone who shops here understands that one charm can be 60+ for one charm. I wanted to fill up my fourth bracelet. One employee finally walks over and says "What can I do for you", no formal greeting, no eye contact nothing. Another couple walks into the store, and they are immediately greeted. I asked about the final sale charms. She proceeds to place them in the glass for me to view. I asked about one because it didn't have pricing, and she began to browse for the item. As she flipped through the pages of this book, she continuously made this puffing motion as if it was an inconvenience that I was asking her for help. Shortly after, I declined to patronize this establishment. I would rather wait and shop at my local store back home in Atlanta, Ga. There was a little Rudolph that I was eager to purchase; however, the lack of it from this store made me reconsider. I would never come back.

I don't know about this location in Tanger Outlets but their other Store in Savannah Mall closed…read moreand they relocated to Montgomery street. They were helpful in picking out clothing that would work for my Son's Skin tone and recommended skin care that I got for his face and his unique skin challenges.

If I could put 0 stars I would. I had a function to attend the owner of the shop was helping me…read more she knew about the function because there were other realtors that she had a helped in the past few days. I showed her online what people were buying from Amazon and I told her I did not want to buy Amazon because I wanted to support local. She showed a dress that was similar to the dresses on Amazon which was a infinity wrap dress she tried to show me different ways to wrap the dress but I told her I had concerns about it not covering my chest area or the right garment underneath she told me to go on YouTube and look at some other ways or i can come back before the function and she or her daughter wioils wrap the dress. I went home reviewed online options and there was no way for me to wrap the dress that things would not be showing. They left the alarm tag on the dress. so I had to go back and I told her I couldn't make the dress work because there was no way for me to wrap it that it would not be revealing my chest in some way. she told me she could not take it back because all sales are final even though she said for me to let her know if i was not completely pleased. She said the policy was not to give any refund even though it only had the dress three hours. she exchanged address and there was a difference in the payment and she told me she had to give it to me a gift Card and could not put the difference back on my card. She said I was attacking her even though I did not say any cross words words to her yet she told her son to go spray to dress down even though it had been 20 minutes since I had left the dress there. So she was being passive aggressive with me I was trying not to make a scene in her store in front of her customers. Do not shop at this business.... With horrible service and horrible policy. This place is HORRIBLE!!! shop online before going to this place

Paid $50 for ear piercing at Tanger Outlet in Pooler GA. Pleasant experience at the store. One…read moreearring just "disappeared" from my ear later that day without any incident. Called the Pooler store and spoke with manager to ask about replacing earring since it was apparently not secured properly. I was hoping to be able to return to the store and have them replace the 1 earring at no additional charge. However, I was told that my only option would be to purchase a 2 piece set of earrings for $30 since they do not sell single earrings and they would put the new earring in and "make sure it won't fall out this time." So, NO, I would definitely NOT recommend this business.

My niece bought a necklace from here. She wore it less than a few minutes and it broke. We took it…read moreback to the store to try and exchange it and we were told since she took it out of the package and put it on it was not able to be exchanged or returned. To be fair the policy was on the back of the receipt, however I did not see it until after we tried to return. Nowhere in the store did we see the refund policy. They could tell from the receipt that the necklace was just purchased. The cashier did call her boss to ask if she could do the exchange. Her coworker told her to call and said she would probably okay it. The manager however did not. Just know if you buy anything from Claire's and it breaks it is not covered. You can not return or exchange their crappy products.