She was a wonderful dentist until she up and moved away. I was getting dentures and I was pretty much left alone with no idea what to do.

I had a really bad experience at at previous dental office and Dr Kaur fixed the terrible work done by the other dentist. She took the time to do it right. She has always treated me with empathy and care. I 100% trust her. The office staff is also friendly and care about the their patients. read more

Our 8 year old boy fell and hit his knee on his mouth knocking his adult front teeth back and very bloody. We called them before hand for an emergency visit. I gave them the info prior to the visit and they only asked if he was well behaved given his age. I said yes and we drove over. Once we got there they did x rays and we met them in the room. At that time they said all should be good and no serious damage and with a 3-5 minute window they sat us down said it was ok but very quickly to schedule another appointment with another dentist to do a splint that keeps the teeth together. She said urgent for tomorrow morning for sure. We asked if they do splints and they said yes but they don't think they could do it on a kid. Also they said a peds dentist could tell if their was serious damage or nerve damage. I'm a confused as to why they even let us come into them if they actually never had supplies to help a kid at all. We explained over the phone what happened and our concerns and that it was a kid. Also they should of been able to do the same evaluation on him to see if he has severe damage as they would an adult. When they gave us a list of dentists to call none of the ones on the list were even pediatric dentist! Our boy Cash didn't get treated. They couldn't give us straight answers. We were extremely rushed and what felt like they just wanted us to be someone else's problem. Even if that wasn't their intention, it very much so felt that way. We didn't leave any better off than when we arrived. This is not a business I would recommend to any friends or family. Tonight was a waste of time and now tomorrow morning we still have to help my boy, though they said it was urgent. Unbelievable. read more

I love Smiles on Southern! These ladies are professional, caring, and during this outbreak I had a very safe office visit. I am extremely grateful I found them by accident on Groupon. I am new in town and it is nice to have at least found a dentist I like. read more

Smiles on Southern is like a 2nd family. They are so friendly, it feels like home. Prices are reasonable and pain is minimal. Plus they give you expectations so you know what they are prior to a procedure. I will recommend them to all my family & friends. Keep smiling! read more

Took my senior mother first visit here. No cleaning for 2 years. We got several quotes. This is the most affordable for mother's budget. She was treated with lots of TLC and respect. We highly recommend this place for new clients. We will be returning clients. read more

I HATE the dentist, but Dr. Shin is great. The staff is all very friendly and has always been helpful. Dr. Shin is very conservative and honest. He won't fill every "cavity" just to make a buck. I have several teeth that he's been keeping an eye on for quite some time- instead of just filling them all. I would highly recommend him. For the record, I have had ZERO issues with Dr. Shin, his staff, and anything regarding communication with either of them. Having issues with an unpaid bill from a previous office shouldn't be able to reflect on this office's reputation?!??!??! read more

Do not go here the location is on broadway in Mesa AZ. They DO NOT bill everything to your Dental Insurance first! They collect from the patient for services to be done. They collected over $1000.00 from my daughter, when I ordered them to bill EVERYTHING done to her insurance which by the way was a in network she ended up only responsible for about $300.00! Terrible place and Terrible billing practices! read more

I've been a patient at Smiles on Southern since 2013. What brings me back again and again, is their commitment to the highest quality oral health for their patients. Heather is by far the best dental hygienist I've had. She not only takes excellent care of my teeth and gums, she educates me every step of the way. Dr. Sobhi is a modern young professional who is very skilled at making his patients as comfortable as possible during treatments. And his assistant Jonathan makes the experience a lot more fun. I actually enjoy going to the dentist. Thanks for everything Dental Family! Vertrice read more

My experience has been awful! I had to come here because of treatment in progress and the other office unexpectedly closed. The offices communication is not great. They made me wait for an appoint and then I sat for hours because they could not get my information from the office that closed. The final topper is they sent me to collections due to discrepancy between prior dentist payments and theirs. I tried to call and resolve once I saw they destroyed my perfect credit, but they still wouldn't remove. Beware they will ruin your life and your credit!!!!! read more

I work in the healthcare industry and so I've been very reluctant to post a negative review here. After the worst dental experience I've ever had, however, and after months of trying and failing to get this dental practice to stop marketing its inferior services to me, I felt I had to take a stand. After eight months, I feel I'm still paying the price and feeling the pain for submitting to Dr. Shin's hackneyed and indifferent 'skills'. His practice is little more than a procedure mill. He'll poke and prod and drill and muck about until the end of time - or until you finally decide you've had enough. Then, as in my case, he will hound you relentlessly with a tsunami of emails and snail mail containing the worst kind of huckerster-ish 'special' offers and come-ons, anything to get you back in the chair and paying for additional work. He's like a used car salesman from hell. He should be endlessly castigated and perhaps even investigated for his atrocious business practices and questionable abilities as a dentist. Proceed at your own risk. read more

Did not see the dentist much bc I didn't need anything done but office staff and the hygienist were very nice and were all great with my 3 year old daughter as well. read more

Everyone here is super nice and professional. Jennifer, the check in lady remembers me by name even though I'm only coming in every few months for maintenance. My only complaint would be that they will ask you every time if you want an oral cancer screening. I get it, they're a business. They won't press when you tell them no though. read more

I really want to take a second to say "Thank You" to all the staff at Smiles on Southern. You guys are awesome. I remember day one when I walked into your office with my really really big dental problems and everyone was so Awesome. Now with the few changes that had happened in staff since then didn't make a difference in my view that I had about this place. I will always be great full for everything you guys did for me and even worked with me on payments because not having insurance isn't cheap. Now that I finally paid everything off and have insurance with my new job, I will continue to stay with you guys as my dentist for years to come. Thank you again to all of the staff especially Jen, Heather(Awesome Hygienist), Kathleen and Doc. You guys rock! read more

I never write reviews, but the service I received warranted a review. I absolutely dread going to the dentist. Dr. Kaur was so welcoming & attentive it really made me feel at ease. Not once did I feel pressured or felt like I was being sold. Her & her staff truly had my best interests at heart and it was evident from the beginning. read more

I'll start on a positive note, this office has wonderful bedside manner. Everyone I talked to there was very nice and open to listening to my needs. I had not seen a dentist in over two years so I wanted to get a quick check up. I moved from out of state so I couldn't go back to my regular dentist. Everything looked great except I was told that I had cavities between my front teeth and that it would only take about 40min to fill them. This seemed simple enough so I agreed to get them filled that day. The next day, when I ran my tongue over the back of my front teeth I felt a gap on my right front tooth and sensitivity. My filling somehow fell out. I quickly called and rescheduled an appointment to get my cavity refilled. A few days later I got it refilled on my right side. That night, I felt the left side piece wiggle. It stayed loose and after about a week, it came out completely while I was flossing. So I went back to get it filled. My dental insurance isn't covered out here so I didn't want to pay to get it fixed. It has now been a whole 48hrs and my most recent filling came out while I was brushing my teeth. The hole in the back of my tooth is larger now because he drilled into my tooth more refill it this last time. So now I'm stuck with a giant sensitive hole in the back of my front tooth. What was supposed to be a quick 40min process has now dragged out for over two weeks and will cost me more money to go to someone else to get it repaired. I'm scared that I will have irreversible damage to my front teeth and that I will need a more expensive procedure done because of this. read more

The staff is great, the dentist is gentle and explains everything as you go. They have all always been very friendly, concerned and helpful. Always very accommodating with appt times as well. read more

Not sure where to start. I got 4 veneers done a little over a year ago from the previous dentist that was at this location and it was a nightmare from day one. It was a 2 month process. From having to remove my old veneers, to putting on temps, to going to the lab to getting the permanent set put on. Immediately I noticed the color wasn't consistent. 1 was a solid white and the other 3 were more translucent. The shape was off. 1 veneer was bigger than the other. The list goes on and on. I went in and voiced my concerns and he agreed to redo them. I went through the whole process yet again only to be unhappy with them. The shape is better but the color on all of them has a gray tint. The color of my teeth remind me of dirty dish water. I'm so insecure about the color and I never smile showing my teeth anymore. As unhappy as I was I just didn't want to go through the process again so I've just dealt with them up until now. A few months ago my gums above my veneers stared getting irritated and I noticed a foul smelling odor coming from the top of them so I made an appointment for a cleaning thinking that would help. While I was there I told the dental hygienist the issues I was having and she had the nerve to recommend I get a water pik and rinse with peroxide morning and night. I also voiced my concerns to Dr. Sobhi and he literally looked at my teeth for a few seconds and said everything looks fine. He completely brushed me off and moved on to the next patient. I know he isn't the one who did the veneers but he's responsible for previous patients right? So if I'm having issues you'd think he would be more than happy to take care of them. Especially an issue like this. Oh and to top it off they charged me $30 for a fluoride treatment I didn't even ask for. Anyway I knew the smell wasn't normal so I did my research and made 2 appointments (1 at an oral surgeon and another at a cosmetic dentists) for 2nd opinions. Surprise surprise they both told me the exact same thing. The margins are off all around the veneers which means there are gaps between the veneers and my gums which is causing bacteria to get in there. And before I could even say anything the cosmetic dentist commented on the gray color. I also had to make an appointment with a periodontist because the cosmetic dentist was also worried about my gums being so irritated. I went in a few weeks ago and luckily there are no gum issues. This has been such a mess. I'm so tired of having my mouth poked and messed with. I've also been on the phone with insurance trying to dispute the claim with Smiles on Southern. I even called Smiles trying to get a number for their corporate office and no one called me back. It wasn't until I called numerous times and left multiple voicemails that I got a call back. They left one nice little voicemail after I called threatening to sue but by that time I was fuming and didn't even want to deal with them. Bottom line I don't recommend them. I'm super disappointed with this dentist office. DO NOT get cosmetic work done here. Go to someone who specializes in veneers. Don't learn the hard way like I did. read more

Have been to several dental offices in the past but this is by far the best one! Dr. Sobhi is great! He's friendly and explains everything with patience. All the staff is very friendly and seem to really care. I had to have a dental procedure done that I was very nervous about doing but they made me feel relaxed within a matter of minutes of sitting in the chair. I would highly recommend Dr. Sobhi and Smiles on Southern to anyone that asked! read more

After many unsatisfactory visits to different dentist offices I can happily say that I have found my go-to dentist office for life! I was impressed with how thorough the intial exam was and how they really cared about meeting my needs and my well being. Every one there was very friendly and I can not stop raving about them to my friends and family. Definitely recommend them! read more

My first and second experience have not been that great. I had to come here because of treatment in progress and the other office on Ocotillo unexpectedly closed. The dentist is nice, however this offices communication is not great. They made me an appoint and then I sat for 2 hours because they could not get my information from the Ocotillo office that closed. My 21 y/o son brought my 14 y/o son in for his checkup/cleaning (the 21 y/o has guardianship), I had the day before explained this to the office staff that called to confirm the appt. and to ask about what forms I would need since I was not there. When the boys got to the office it was a hassle for them to be seen, the office wanted me the parent there, did not believe my eldest had guardianship, they wanted proof. It did get worked out and my youngest was seen, but again had to wait almost 2 hrs to get it worked out. Angie the hygienest is fantastic (from Ocotillo office) and she just might be the only one that keeps me going back. I will continue treatment here as it is in progress, but might find another dentist if they don't work out their office issues. read more

My experience at this place my first visit was good, I got my teeth cleaned and the hygenist did a good job but their manager's customer service is horrible, I told her I wasn't working and I could make payments every two weeks for my responsibility of the bill after insurance paid, so I got a bill for $60 and before I could even look at the bill good the manager was calling me on the phone and left a nasty message on my voicemail saying that I better call her back or else, well I don't do well with threats so I never called her back and I was just going to pay the bill like I planned but before I could even do that she threw me into collections, the bill wasn't even two weeks old, I mean seriously, they put me in collections for $60 and the ink wasn't even dry yet on the statement, so that right there soured me on this dentist and I found an even better one. So even though I liked the hygenist the customer service of the manager is why I'm only giving them one star. You could be the best dentist in the world but without good customer service you will lose your customers. I work in healthcare and if you want your patients to continue to come to your office you can't be calling them and leaving threathing messages on their phone. I don't understand, what was the purpose of me setting up a payment plan with her if she was just going to turn around and stick me in collections. That's bad business. read more

I've been to a few other Dental offices in town, but Smiles on Southern is the best! They are so patient and are willing to work with you on payments. The staff is so friendly and helpful. They genuinely want you to be happy. My teeth look great! read more

I have been coming to this office for the last 10 years or so. During that time I have done general cleanings, had a couple of cavities filled and had a zoom treatment. The staff has always been very friendly and professional. This time I had an appointment that I scheduled months in advance and they called to let me know my hygienist actually had a meeting she had to attend, instead of cancelling my appointment they brought in a temp so I could keep it. I travel a lot and it is very difficult for me to schedule these visits, so I appreciated the effort very much. The temp was just as skilled and professional as the rest of them. About 4 years ago I moved out of the immediate area and now drive 40 mins to go see them. I have not switched because I appreciate the service and skill level I receive. It is well worth the driving inconvenience. I have seen other dentists in the past and they were nightmares, I will not likely switch ever again unless I move out of state. Thank you to your team. read more

We have been coming to this dentist office for about 10 years now and have been through 4 different dentists, however the staff (front desk and dental hygienists) have always been absolutely amazing. They had the best customer service and always made my family feel so welcomed. Today they lost three patients and they could have cared less. This place has gone down hill. It is sad because we did like Dr. Sobhi and thought he was a great dentist. It is disheartening that your office staff no longer represent a professional and customer service friendly atmosphere. We came in for an appointment today and as soon as we walked in we were not even acknowledge with a warm welcome as so many times before. There were two girls up front one of them named Nicole I am not sure who the other one was. I said we were here for my son's appointment and they did not acknowledge me then either. As we sat down the girl rudely ask me what my number was and her tone was that of irritation. You see they were treating me like this due to not confirming my appointment. She then proceeded to tell me that they may not see my son due to this. I told her we had an appointment. (FYI my appointment was never cancelled due to not confirming) I even received a text stating See you then! She responded by saying that it may take a little longer. Really! Then whoever the other girl was gets up and tells me that they had already done my son's xrays and exam but did not know if they could do his cleaning due to me not confirming. It was part of their policy because they have people wait listed. Also note I was sitting in an empty office. No other patients around. I told her to just not complete his cleaning and to go ahead an cancel my appointment and my husbands. I also went off telling them that I never been treated like that and I drive far to come to this dentist office. In the end they could have careless that they were losing three patients. Avoid this place like the plague. Unless you enjoy being treated like less than a human being by front office staff and them pretending that they are doing you a favor. AZ has plenty of dental offices that know how to treat and respect their patients. read more

go practice dentistry in someone else's backyard cuz for 16 years this has been mine. and your not in over your head. you were fully equipped to deal with 22.5 mm long roots and this crown in my mouth says so. read more

this is the absolutely worst dentist i have ever been to in my life. your first visit is nice. after dr. shin does his damage the customer service keeps getting worse. the dentist does not return phone calls and really shows that he does not genuinely care about the customer. i went in to get fillings in my teeth, cleaning, and consultation for invisaline. while viewing my x-rays dr. shin found that i needed to have a root canal. even though that was not what i came in for he forced his recommendation on me and convinced me to get the root canal that wasnt causing me any pain. i trusted his opinion and got the root canal but he never fixed the fillings or other services initially came in for. this place is a scam because they didnt do want i wanted, they did a service that would bring them the most money. my root canal was done in January 2014. in october 2014 i started to have major pain in the tooth dr. shin did the root canal on. i went into see him again and he told me there was nothing he could do for me and referred me to a specialist. so he messed up the work he did on me and then brushed me off to a different specialist because he isnt qualified to fix his screw up. his answer to me about my pain was that he wasn't sure why i was in pain and he is only trained in general dentistry. there was also a mix up with them losing my payments and i was sent to collections due to their error. this is the worst dentist in mesa he does not know what he is doing and i would not refer any friends or family to them because it's not smiles on southern its more like hell on southern. i asked dr.shin to give me a call and he does not return phone calls. when i call him back all of a sudden he is out of the office. these people do not care about their clients they only want your money. please do not give smiles on southern your business because you will truly regret it like i do. i will be also writing the better business bureau because this man shouldnt even be able to be a dentist. he does not care for his patients he only cares about his payday. read more