I mean, I had a great experience. I'm reading all these other reviews and they seem kind of…read moresilly. Like, just because they tell you that you need it done doesn't mean you have to get it done. They're just giving you the info. Why get mad at the messenger. They told me that I need a crown, I just said I'll wait on that and that's it. They didn't pressure me. But back to my experience. I got checked in promptly and the person was very nice. I lost the qr code that had all their info. I think her name was Jennifer. I might be wrong. The assistant that got me set up was Melisa ( one S) she was very nice. The personification of customer service. She really helped put me at ease. The doctor was great, he was reassuring and nice. I didn't think he was pushy. I think it's his job to educate people and there have been a lot of connections with poor oral hygiene and health issues. I hadn't been to the dentist in 8 years because I have very very very bad anxiety and ocd. That being said the hygienist Amanda was great. Full disclosure i had a terrible panic attack. Nothing to do with her, she did amazing. She was reassuring, gentle and very professional. Just my own brain rebeling against me. But yeah she was great, very patient while I let the panic attack go over. I recommend them 100 percent.

I would not recommend this dental office…read more As someone who worked in the dental field for four years, I have a good understanding of how patients should be treated and what quality dental work should look like. Unfortunately, my experience here fell well below professional standards. I felt pressured into purchasing treatments and services that were not actually necessary. Even more concerning, the work that was completed was not of acceptable quality. After receiving a crown at this office, I sought a second opinion from another dentist. I was informed that the crown had open margins and gaps, meaning it was not properly fitted and would need to be replaced. Patients place a great deal of trust in their dental providers, and that trust should never be taken advantage of. Between the unnecessary upselling and the poor quality of care I received, I cannot recommend this office to others. Please do your research and consider getting a second opinion before agreeing to major dental work here.

My smile is one of my best features, so I'm very particular about my dental care--and Sierra Oaks…read moreDental exceeded every expectation. From the beautiful, newly renovated office and easy parking to the warm welcome from the team, every detail felt thoughtful and elevated. Raoul's comprehensive dental photography and Eric's gentle, thorough cleaning made me feel incredibly well cared for. Dr. Kim was the highlight of my visit. He was professional, personable, and took the time to get to know me while creating a personalized plan for my dental health. I never felt rushed, and everything was explained clearly and thoroughly. I also appreciated the advanced technology, comfort amenities, and transparency around insurance and costs. This was easily one of the best dental experiences I've ever had. I've found my new dentist--and since they're only five minutes from my house, that's even better. Highly recommend!

I chose this office because of the positive reviews, but my experience has been one of the most…read morefrustrating healthcare experiences I have had in a long time. I was seen in February for an exam, X-rays, photographs, scans, and treatment planning. After receiving a costly treatment plan, I called to ask whether treatment could be broken into phases because I could not afford everything at once. I was told I would get a call back after she consulted the doctor. I never received a response. Over the following months, I made multiple attempts to obtain information about my treatment plan, requested callbacks, and requested copies of my records. I was repeatedly told someone would contact me or my requested information would be emailed to me that day and neither happened. Most recently, I called and was told someone would call me back yet again. When I asked whether they even had my contact information to do so, the receptionist responded, "Oh, no," and then asked for my phone number. When I asked for an estimated return call time or when I should call back if I still had not heard back, I was told 30-40 minutes. An hour had passed before I had to call them again. When I called again and explained that I would be coming into the office in person because I was tired of being ignored and wanted a complete copy of my records. I was again told that someone would need to call me back. I explained that I had already been told that and had not received a call. I then asked the receptionist to confirm the office closing time was 6:30. Her response was, "I think so." When I asked her to verify when the office actually closed, I was placed on hold. Miraculously, within moments, the person I had been waiting to hear from all day suddenly became available and took over the call. During that conversation, I was told that updated estimates had been submitted to my insurance and that treatment would need to be phased anyway due to insurance limitations. This was information I had been trying to obtain for months. I explained that at this point I was not calling about estimates. I was calling because I wanted my complete medical records. I was then told that nobody else in the office would know how to obtain my records and that I should wait until the next day. After months of unanswered questions, no callbacks, and failed follow-up, I declined and stated that I would still be coming in person. Only then was I told that my records could be emailed "right away." Nearly an hour later, I finally received an email containing what appeared to be a copy-and-pasted chart note and embedded images of my X-rays. Despite specifically requesting a complete copy of my records, the materials sent were incomplete. The chart note references photographs, scans, treatment planning information, and communications that were not included in what I received. Even more concerning, the chart note indicates that information regarding treatment options was emailed to me after my appointment. I have never received any such communication from this office after my February visit. My biggest issue is not the diagnosis or treatment recommendations. It is the complete lack of communication, follow-through, accountability, and customer service. Every question, callback request, records request, and clarification required repeated effort on my part. At no point did I feel that anyone was proactively trying to help me. At this point I will be obtaining my records in person, filing a complaint with my insurance, and seeking care elsewhere. Patients should not have to spend months chasing basic information about their own treatment, insurance estimates, and medical records. Based on my experience, I cannot recommend this office.

This man is a gift from God. It's been a rough journey…read moretrying to find a Dentist that actually cares about your oral health rather than the money in your pocket. My mom and younger brother have been coming to see Dr. Sergey for the last year for some pretty extensive work... Brother had a recurring infection in one of his upper right pre-molars that was unaddressed by his last dentist for too long, resulting in some bone loss. (Some cheapskate from Western Dental) Dr. Sergey completely cleaned out the infected tooth and gums for my brother and did a bone graft which is typically tricky and painful. Little bro had some soreness for a few days, but because of the quality of work it healed quickly! And my mom was a good candidate for implants, and the word alone freaked her out. But its been going very smooth, and with very reasonable pricing. He is AWESOME! And the front desk staff are absolutely wonderful, especially the lovely Marina!

I had 3 back teeth worked on years ago, the work was so bad that I knew it was faulty work, a few…read moreweeks after the implant and crown. It cost me $8,000. I could not believe it when I realized that he put an implant where a wisdom tooth would have been!!?? Who does that!!?? Within 1 year, I had a terrible infection under the crown. Unfortunately, I had to pay for another dental office to fix the faulty work that Fine Touch Dental performed on ALL three teeth. I'm paying another $8,000!! But, the new dental provider guarantees their work, where as Fine Touch Dental will not. Lesson learned.

By far the best dental experience I've ever had. The office is incredibly modern and high-tech…read morecompared to any dentist I've visited before. The front office staff were welcoming, attentive, and genuinely seemed to care about their patients. I originally came in for an Invisalign and wisdom teeth consultation, and I ended up leaving with two wisdom teeth extracted, my next Invisalign appointment scheduled, and a payment plan set up all in a single visit. The technology they use is impressive. One of the coolest parts was seeing an AI-generated preview of what my teeth could look like after Invisalign treatment. Everyone in the back office was friendly and professional as well. As for the doctor, he was awesome, personable, funny, and able to keep me relaxed with jokes when appropriate. At the same time, he was honest, knowledgeable, and focused on what would be best for me in the long run. I was extremely nervous about trying a new dentist, but the team at Stonebrook Dental made me feel comfortable from the moment I walked in. I would highly recommend them to anyone looking for a dentist in the Sacramento area. Five stars all the way.

Hi everyone there: I'm making an other review, because I met…read morea best dentist in my life yesterday. I couldn't wait to let people know, if you are looking for a dentist who is willing to do the best dental work with their heart, not something else, then here is the one. His name is Ravi Patel . He is very knowledgeable, when I showed him something very new on the Laboratory results, targeting TMJ, he even knows about it. quickly telling me my questions. He filled two of my teeth yesterday, here's a picture of one of them for you to see. I want to say thank you doctor Ravi so much!

Best dental experience ever root canal extraction dr smile made me feel as comfortable as can beread more

Loved this place! By…read morefar the most seamless root canal ever. Like painless from start to finish. The overall office experience was as good as a medi-cal referrals can go. The referral process itself was pretty smooth. This was my second office selected and I'm glad I was able to come here. I was able to get into the initial appointment within a week. After finally getting in for the endless pain in my mouth and literally begging to relook at a bottom tooth that seemed to also be giving me trouble the doctor obliged my own sense of pin and sent the referral information both teeth. As for the appointment it did get scheduled a month out to get the actual root canal which was insanity when someone is in pain, however they only do root canals on Monday so it was what it was. My initiation Al appointment was scheduled for 4/18 but the office called on 4/8 @2:34 for a 3:15pm cancellation. Boy oh boy did I hit a beeline yo make it there. The actual appointment was in and out. From the ease of paperwork to the actual root canal it was painless. The doctor was so caring and compassionate to ensure I endured minimal pain . And honestly I didn't feel a thing and was in and out within an hour. If you have to see an endodentist and it happens to be a referral through medi-cal for sure pick this office... you won't regret it.

Great Dental practice! Dentist is very good and caring, staff are very nice and competent too! Very…read moresatisfied

The best care I've had with a dentist. They are very good about putting you at ease. They are kind…read moreand make you feel comfortable. Dr. Jeff is gentle and reassuring. He cares. I know that he's very competent. The office moved to a new location on Scripps Drive. Nice office and atmosphere. He has a way of taking away your fears. I don't like going to the dentist. But, I've changed my mind. I will recommend him to family and friends. By the way, he did my dentures and I'm very satisfied and happy. I have my smile back.

I used to hate going to the dentist but now that I started seeing Dr. Mercado and his team, my…read moreanxiety about dental treatments has been severely reduced. I experience moderate discomfort during routine dental visits, and his team always goes above and beyond to ensure that I'm comfortable throughout my visit. My former dentist would fault me for this: "you dont floss enough or brush thoroughly..etc" was their reason for my consistent discomfort. At this clinic, I experience none of that. You're uncomfortable? Okay we'll numb you- no more pain and leaving in a bad mood after treatment. I am always greeted very kindly by the girls up front and my hygienist. Hearing everyone talk and laugh frequently with Dr. Mercado goes to show that it's a healthy work environment and enjoyable place to work. I really value that component and it positively impacts the energy of the clinic. Thank you all for always taking such good care of me even though I'm high maintenance and extra sensitive

I have been seeing Dr. Mercado for years now and the service and staff have always been phenomenal…read more Probably the best thing about this dentist is how easy he is to work with you and your dental health. Not only has he completed fillings for me, but I have even gone through him for Invisalign and was finally able to correct my destructive bite. The new office is in a great location and doesn't even feel like a dentists office. The hygienists are amazing and I hope everyone is appreciative of how much care they put into making patients appointments as stress free as possible. I highly recommend this dental office if you're looking for a new provider!

Completely unprofessional do not recommend this service. Receptionist was unhelpful and…read morecondescending

It was right before you were moving and it still makes me mad because it's so unfair and the girls…read morein your office called my phone to confirm an appointment at 11:30 PM. This is not professional behavior so I'm not coming back not ever. and said my appointment was a week before it actually was and then told me it was my mistake when I know , it was not. I called the insurance and withdrew my name from your list.

I HATE THE DENTIST!! But -- not this one…read more Dr. Rose understood my fears and worked with me to get me ready to sit in the chair and get the work done that needed to be done. He is gentle, kind, and professional. He also talks you through the procedure so you know what he's doing. I bet he'd do the same for you! His whole staff is awesome! Thanks, Dr. Rose!

I was experiencing tooth pain and Dr. Rose was able to fit me in on a last-minute appointment. He…read morewas very kind and knowledgeable and evaluated my issue. I was referred by family to him and I see why they go to him for dental work. The office staff were quick and efficient and available for questions. I didn't feel rushed at all, and appreciate their help.

I used to have a terrible fear of going to the dentist after a bad experience years ago--even…read moreneeding sleep dentistry just to get a cleaning. Midtown Dental completely changed that for me. They've been incredibly supportive and helped me overcome my anxiety. Now I don't stress about appointments at all--in fact, I actually look forward to them because my dental health has improved so much. Johnna, who does my cleanings, is amazing. She's gentle, understanding, and always takes the time to address my concerns while doing a fantastic job on my teeth. My sister also struggles with dental anxiety, and because of the compassionate, careful approach of this team, she even drives down from Tahoe for her appointments. I can't recommend Midtown Dental enough--they're truly exceptional!

UPDATE: got my permanent crown on and you quite literally cannot tell which tooth is real or crown…read more The attention to detail on the tooth coloring, shape, opacity- it's true art. I couldn't be more happy with the results. I am so thankful to Dr. A!!!!!!!