The staff are nice and pleasant to work with, and they were able to quickly get me on the schedule…read more So, that is a plus. Unfortunately, they missed some mold, and I had to call them back to cut out more drywall. This was a big disappointment. I don't understand how it was missed. The missed mold was right up to the edge of the drywall, meaning the drywall they cut out would also have mold right up to the edge, and they are supposed to remove one foot past where the mold ends. I found it when I was putting insulation back in, and I could have easily missed it myself which could have led to the mold continuing to grow and having another big problem later.  Also, I was given a work authorization to sign, but with no written breakdown of what the work would actually entail: which parts of the house, the process to remove the mold, etc. I had to request this. All other mold mitigation companies I contacted gave me a quote with a very detailed written breakdown of the work to be performed. If you go with them, make sure you ask for the details of the work to be performed in writing and don't settle for just a verbal explanation of what they will do.

My basement literally had water up to the top of my foot and they never even extracted any water…read moreout. Just threw fans/dehumidifiers down, ripped some drywall out and left. Then showed up 10 days later to grab their equipment and left. Charged my insurance company over $6,000 and once they got their money, I never heard from them again. For 3 months I left numerous voicemails which were never returned. I was initially told that they would be in touch with some proposals to replace the drywall, flooring, paint, etc. but never heard a single thing. So I was just left to scramble on my own and I am still attempting to find someone to finish putting my basement all back together and it has literally been over 4 months now. Live and learn I guess. I would have been better off renting a commercial shop vac and dehumidifiers and done it all myself and saved myself from being dropped by my insurance company. So very disappointing.

I found Rapid Response Remediation through yelp projects after my basement sustained a little bit…read moreof flooding with the storm, and I had a hard time getting a hold of anyone (phones hung up on me, long wait lists, price gouger from Chicago). My basement was not nearly as bad as other people's, and I wanted help cleaning and with mold. They got back to me within a couple of days while I was on other companies' waitlists. They could have come out the same evening, but I had them wait until the next day which was more convenient. They came out, provided an estimate. I had questions, and I was able to say what I wanted done (eg. I didn't want the air purification for $1000 since my HVAC system has an air purification system in it that takes care of mold spores or the wall paint to protect from mold for $200 since I am already on a list to have my basement waterproofed in a month, and the walls are going to be dealt with). They were amenable to the changes. They were able to schedule me for the next day and do the work. They provided me with updates of the project. They took out more drywall than anticipated, but that's fine. I'll refinish the basement later. Garrett and Justin were both helpful. I recommend them. They listened, they were prompt, and I feel after talking with others in similar situations, the price was fair. They also did not demand insurance. I paid upfront.

Great communication, quick response both for the assessment/estimate and being able to get to my…read morehouse to complete the work. I had water seepage in the August flooding which led to mold. Garrett identified additional areas of mold that I hadn't noticed. His crew was quick, professional, and thorough. Price was very reasonable especially compared to some of the quotes I heard floated from some of the bigger names and out of state firms. A solid Wisconsin company.

Requested their service on a Sunday (last minute request) I have never used Yelp to request…read moreanything but I was pleasantly surprised to get a response right away. He was at our residence within a couple of hours! Amazing job! I would highly recommend his services! We will definitely use again.

Mike did a wonderful job of cleaning our family room carpet. He was friendly, helpful and…read moreknowledgeable with all questions. Very nice gentleman. I would definitely recommend his cleaning service. Karen P.

I have to laugh a bit at their slogan "like it never happened" because in my situation they came to…read moreclean up after water seeped into a finished basement but had absolutely nothing to offer with regard to actually restoring the room to it's pre-incident condition. It was basically "nope, you're on your own there, pal" which was not at all the case when I used Paul Davis Restoration for a prior water incident and some other company I can't remember for one before that. Both saw the thing through to fully restored. It's SO much easier if you can just find 1 vendor for the whole thing, even if they're just subbing out parts. So I think ServPro is more of a mitigation-only company, not a restoration company. At least for my incident. But of the work they actually did do I was impressed. The foreman was very friendly and addressed my questions, etc. He took great pictures of what they did, which helped me feel comfortable they actually did all they billed me for and will answer questions that may come up later. They had to cut out wall and floor and did it really neatly so at least it doesn't look terrible and the room is semi-functional while I'm in the process of finding a contractor to finish the job. Their containment system worked well and they cleaned up thoroughly when they were done. The communication with the Project Manager was pretty lousy before and after the work. And he didn't deliver what he promised re: helping me conclusively identify the source of the water (which in this was was not necessarily clear.)

We have been working with with company for 8 months. We still don't have a finish date. Bad…read morecommunication from the start. Do not recommend to use them for remediation of mold/ renovation. We had a lot of water damage and mold from a leaky roof. They didn't fix what they were supposed to the first time so they had to come back and do it again. Test for mold before and afterwards to make sure it's gone!

Took off work twice just for them to no show on both appointments, didn't even bother to return or…read morecall to say why the final time. Wish I could say they do good work but I guess we'll never know. 0 stars

Joe and Sean took care of mold in two of our bathrooms today and I can't say enough about how easy…read moreand nice it was to work with them. They are both efficient and kind and their remediation looks super good. I'd hired those two guys and A&J again for any work I needed done. Honestly!

This company is professional and efficient. They communicated well and came when they said they…read morewould and the quote they gave me was the exact bill, even though we had do some extra work. We would definitely use them again and refer them to others.

From the owner: Services: Tree Services/Removal…read moreTrimming Pruning Wood Chips Seasoned Firewood Climbing And Bucket Truck Service Available 24 Hours

Absolutely horrific experience! Job started and equipment broke, which is an understandable…read moremisfortune, subsequent DAYS of no communication about when the job would be finished (leaving spray on carpet and furniture moved for days). It took 3 follow up calls on my part planning to cancel the service only to be told they would come and finish at another time free of charge- I allowed them to come back the same day and was charged in FULL. It took 3 more calls to be able to express my dissatisfaction only to be met with flimsy excuses. The final job was mediocre at best and I was left with an entire week of disrupted household and schedule only to pay full price.

We had the best experience with National! They were able to get us in very quickly and were…read moreextremely responsive after we inquired. Our newly purchased house came with a lot of cat hair and my allergies were relieved the day following our duct cleaning. The technician was extremely friendly and courteous and followed all COVID precautions. A coworker of mine recommended National and I would do the same to anyone looking for duct cleaning.

DO NOT USE!!! This company was called in after a car drive into my house. I'm not sure how, but…read morethey left it in worse condition and nothing was completed. They claimed they would return a portion of the insurance money, never saw a dime & them would no longer return calls. I've had to redo almost everything they "fixed". This company is a fraud!

If I could do a rating of no stars I would. My insurance company brought them in after a fire. They…read moredid more damage than they corrected--like boarding windows so the water ran inside the building, used dryers that had been federally recalled, etc. They were told not to remove business paperwork from the building and did. Told me it would be dried and return. They sealed it in plastic bags in cardboard boxes. By the time I got it back, it was moldy papier mache and not readable. Caused me an incredible amount of hassle with the insurance company as they needed legible documentation. Did not get a bill in a timely manner, even though I continuously asked for one. More than a year later, when they needed to pay taxes, they send an exorbitant one that was total fiction and fraud--including double taxing, receipts that were copies of pasted together ones. When I threatened to sue them, they folded without a fight for pennies on the $. I cannot believe that BBB still rates them as A+. Of course, my multiple complaints to BBB have mysteriously vanished from their website.

Don't waste your time with this outfit. I always considered…read morePaul Davis to be a reputable business so I contacted them to see about restorations after an upstairs water faucet leak caused damage on two floors of my home. I spoke with Sean and he had a guy by the name of Roger come out to assess the situation on October 7, 2025. Roger spent an hour looking around and taking 3-D photos to help with the assessment. When he left he said he would have a proposal to me by the following Friday , or for sure the next Monday. When I had heard nothing by the 21st I contacted Sean and informed him that I had heard nothing from Roger. Sean told ne he would contact Roger and "make sure you have information today". It's now October 25th and there has been no communication from Paul Davis Restoration of South Central Wisconsin. If they didn't want to do the job all they had to do is say so. This is no way to run a business! Don't let Paul Davis Restoration of South Central Wisconsin waste your time.

Paul Davis has only the highest quality people working for them. The work they did restoring my…read morecondo after severe water damage was exceptional. I highly recommend them.