Tony Akers of Pioneer Towing and Transport was wonderful! He picked my husband, myself and our 3…read morechildren up when our vehicle broke down on the side of the freeway and took us to the tow yard. He was kind and very friendly! They were fast and got to us within 15-20 minutes after we called! Definitely recommend!

Traveling from TN, my car had a breakdown. Jake with Pioneer Towing arrived within minutes! He…read morewas extremely kind and professional. Since it was the weekend, he helped me scout out a hotel and arranged for a mobile mechanic to contact me ASAP. I felt safe and cared for. Thank you, Jake!

I was offered services by a very nice gentleman named Chris Wilhite. He was very nice though they…read morewere busy. I look forward coming back to this establishment thanks to his help

This is the 2nd time we have stopped to have our oil changed here. Greg, our technician, is…read moreawesome!! He doesn't try and sell you things or services that you don't need. He honestly advises you on what is necessary to keep your truck running. Even though I spent more than I wanted I truly needed all that he advised, and he also told me some things could wait. I appreciate that he doesn't try and plus sell me what isn't necessary. I would recommend this speedo to anyone!!

We were traveling from North Carolina to Ohio and our camper trailer tire experienced a valve stem…read morefailure and needed to be replaced as we still had a long day of travelling ahead of us. The earliest online appointment was for 10:00 but I showed up at their store shortly after opening at 8:00 and Manager Sherry Hall took care of the replacement and had me back on the road within 20 minutes! Not only did she get the tire fixed quickly, but she did not charge me anything! We were so grateful to be able to get back on the road so quickly. Folks, this is what customer service looks like! Thank you so much Sherry and Thompson Tire Discounters!

Complete dog shit. Travelled 45 min each way and the cancelled my appt when i got there. Next day,…read more2 pm appt, now its 3 and not even starting for a 15 minute tire balancing. I had to leave. Again. Total waste if time.

coming back from a day trip to Niagara Falls I had about half a tank left but gas was much cheaper…read morehere and double way easy off and on the expressway so why not... Parking/fueling is kind of cramped in front of the gas station even though there's a parking lot 20' away on the other side of BK. Guess a 30-second walk is too much to ask when blocking the pumps is so convenient... so if there's room to get in g'head and fill up, if not there's options.

Stopped by for gas around 11 p.m. This gas station is located off of I-77. The parking lot is…read morewell lit and has several pumps, all of which seemed to be working. There is also a Burger King attached to it which was very busy with people sitting around. There is a door inside between the two stores. My complaints: When I walked in there was no one at the register and the place is very small so you can see throughout and there was no one there. This made me feel uneasy. Perhaps I have watched too many movies! The bathrooms were small and cleaned o.k. but not great. When I exited someone was back behind the desk but she didn't acknowledge me. The kicker is when my husband came back to the car he said, "So I walked in there and some guy was trying to break into the condom machine. I think he was high or drunk because he didn't notice me and was still there after I left trying to break it off the wall." So clearly this gas station has security issues. Maybe the tons of people in Burger King are locals who just like to hang out, and they have to use the restroom inside of the gas station side. Whatever the reason, there is no excuse.

We had a blowout on one of the rear dual tires on our Ford 450 bus on our way through Whytheville…read moreVA after 10 pm last night. We couldn't find an open repair shop that late so we waited until this morning and we were referred to Complete Truck Service. We were there when they opened and they got our vehicle in and out in less than an hour. The service was fantastic. The staff are polite and the price very was reasonable. If you're from this area I would recommend Complete Truck Service

Took truck in for check engine light. They replaced wiring harness, turbo piece, another wire. I…read moreran one trip and had to take back for leaking valve cover plus Check engine light came on. They said the valve cover was warped . Then the turbo is bad and next the ECM. Replaced turbo, no boost. Took truck home . Parked in garage for 30 minutes. Backed out and large oil spot in floor. This was after replacing valve cover and gasket at garage . Only went 30 miles from shop to home. I'm in the hole $5000 and truck won't run right and leaking oil after having new valve covers and gaskets. Would I go bad ? Not in this lifetime.

I've had work done there twice and it was both quality and very reasonably priced! Small family…read moreshop that is very easy to work with and honest! It can be hard to find good shops when you need one in trucking and this is one you should call on if you need work in Wythville!

1-Star Review -- Extremely Disappointing Experience…read more I run a hotshot transportation company, and was stranded in hillsville Virginia August 22. Had a radiator leak and had to call wytheville auto and truck repair to get a tow, due to other companies not being able to help. When the tow truck driver arrived, there was no greeting or explanation--he simply handed me paperwork to sign and hooked up my truck. Once we arrived at the shop, I waited over an hour before anyone looked at the truck. I was then told that I needed a radiator. I was quoted approximately $900 for the radiator, even though I later found the same type of radiator available for significantly less. I was also charged four hours of labor for the diagnosis/inspection. Because I was stranded and needed to get back on the road, I reluctantly agreed to the repair. I was told the radiator would arrive Monday and was given the impression that my truck would be repaired and ready to go that day. Because there was no Uber or taxi service available in the area, I also had to spend the weekend in a hotel. The shop wanted to charge me $75 for transportation, but fortunately a very kind man named Ronnie helped me get to the hotel for $50. Monday morning around 9 AM, I received a call saying that they had my truck torn apart, but the radiator was still about two hours away. I was told that once it arrived, they would install it and hopefully have me back on the road. The radiator apparently did not arrive until around 3 PM. I waited the rest of the day without receiving an update and eventually called the shop myself. I was then told that they didn't think the truck would be ready that day because the shop closed at 5 PM and they weren't going to overwork their mechanics. I understand that mechanics have working hours and that unexpected delays happen. However, I run a transportation business and had customers waiting for their vehicles. When I explained the situation and how much the delay was affecting my business, the conversation became unprofessional, and I was called a "bitch." That was completely unacceptable, especially when I was simply trying to get information about my truck and get back to work. I ended up spending another night in Wytheville and finally called the shop Tuesday morning. Shortly before lunch, I was told that my truck was ready. What bothered me again was that nobody from the shop contacted me to let me know it was finished--I had to call them myself. When I arrived, my final bill was approximately $2,700 for a tow and what was supposed to be a radiator repair. Considering the amount of money I paid, I expected the truck to be properly repaired and for someone to explain exactly what work had been performed. Unfortunately, about two hours after leaving the shop, I had to pull over and refill the coolant because it was still leaking. Another two hours later, I had to stop again and refill it. I had just paid $2,700 and was experiencing essentially the same problem I originally brought the truck in for. When I picked up the truck, nobody properly explained what had been repaired, what they had replaced, or what I should watch for after the repair. It felt like I paid the bill, received my keys, and was sent on my way. I understand that breakdowns happen and that repairs can sometimes take longer than expected. What I have a problem with is the lack of communication, the way I was treated, the price I was charged, and most importantly, paying approximately $2,700 and still having the same coolant leak shortly afterward. As someone who depends on my truck for my livelihood, this experience cost me not only a significant amount of money, but also several days of work, hotel expenses, and additional time dealing with a truck that still wasn't properly repaired. Based on my experience, I would not recommend Wytheville Auto & Truck Repair. I sincerely regret using this shop and would encourage other drivers and business owners to get a second opinion and compare prices before authorizing major repairs here.