I went to Javelina Harley-Davidson to test drive a 2020 Tri Glide Ultra during the afternoon of 11/12/25. Earlier that morning I test drove a 2023 Tri Glide Ultra at Caliente Harley-Davidson. The 2023 was a better deal for me so I bought that trike. Today I get a notice from Eaglemark Savings saying that my request for the loan on the 2020 Tri Glide was denied because I just took out a loan on a 2023 TG. Who asked them to submit a loan in my name for something I wasn't going to buy. Maybe it was an honest mistake, an administration error, who knows, but it sure seems shady to me. read more

Save your time and money. I went there because the service manager I knew of. Seems like a great dude that knows his shit, but he's not the one who doing the work. They hired new people and they are supervised by him. Now, I didn't know this when I went there with my baby, but I trusted the SM. Come to find out i put too much faith in him and this shop. They screwed me over by not doing my Fork tubes replacement. A year later with only 35-40 miles on the tubes itself. I took it to a different shop because they were leaking again when the shop opened them up and did the work they told me that my fork seals were never done the oil was dirty and that my bushings were bad. I called and requested for the owner to call me so we can talk this out.... I haven't received my call yet. They have lost my business period. And while a lot of HD dealership are closing... I pray this will be one too. Stay away from this dealership, You been warned.. They are really not to be trusted with something we put our lives on and ride when we can.... read more

This Harley dealership serves food and drinks for its customers and employees every weekend and on special occasions the owners and extremely generous always gives to charities since the place was built and opened I would know being a employee and customer . I'm lucky to be working with the Goddsacker family. Thank you for all you do read more

Javelina Harley-Davidson - Great people come here - Motorcycle Dealers Near Me - Boerne, Texas

Great service department. I did not have an appointment and they were able to fit me in and was out in about 45 min. Thank you for the help! read more

I have always had such great service here but today the staff went above and beyond. I had an issue with my stereo system and the techs were able to fix it right away! I didn't have an appointment, I just walked in to ask some questions, they brought my bike in and fixed it. The new 2024 stereo is so much different than the 2014 one. I have had my old bikes services there, we love this dealership... I even found highway pegs. Thank you to the service techs! Y'all made my ride today 100X better! read more

I enjoyed the service and help I received from Randell on my purchase. Nikole was wonderfull also. I really appreciated all there help. thanks ****. read more

We got a used trike there. They did not service the bike. We got warranty on it. Now they're charging us almost $300. They say for labor. It's been a month that the bikes been at the shop. It's sad, we have had the bike for two months and a lot of stuff is going wrong with it. I do not recommend this place. Go somewhere else, but NOT Javelina in Boerne Tx. read more

Worst experience. Javelina unloaded my street glide and damaged my fender. The shop manager (Zach) said he would address it after my service work was done ($1700). And afterwards, he dismissed me. I have yet to hear back from them to fix the fender they damaged. If I could leave a 1/2 star rating I would. Worst customer service. read more

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I went back because the Sales Person is awesome but it seems the dealership after the sale is going down hill. They didn't offer a free 1k service like they use to and this was my third bike purchase. No gift card for merchandise. The service department doesn't seem to have it together. The parts department seems to only have one person that knows anything which is I believe Nick. Seems like the owner is not caring about the customer experience and is all about the money. Kinda bummed about it because I use to love hanging out there every weekend. read more

I cannot recommend Javelina Harley-Davidson enough. This is the second location I've bought a Harley at and the difference between the locations is night and day, Chris Hensley was my sales associate and he crushed it. If you ride Harley's and haven't made the trip to Javelina you're doing yourself a disservice. read more

Javelina Harley-Davidson - Motorcycle Dealers Near Me - Boerne, Texas

Venturing out into the Hill Country this past weekend I couldn't help stopping at Javelina Harley for the token t-shirt. The dealership was packed and cars were lined up down the road for the party in the back. The wife, little Rooster, and I were able to sneak in and browse mostly avoiding the madness that was going on out back. A motorcycle give away complete with the local radio stations and assorted vendors. The staff was friendly and the selection was impressive. Whats that I see over there? A $15 t-shirt rack? Woo Hoo! I would not hesitate to stop by here again looking for some bargains; clothing that is. read more

Javelina Harley-Davidson - Motorcycle Dealers Near Me - Boerne, Texas

Great bunch of guys from parts to service this is the only dealership I trust in San Antonio

Called up looking for a part. Was greeted by the person answering the phone and she was pleasant and forwarded me to parts. Young man answered the phone and didn't seem like he wanted to help at all and boy was I right. I told him what part I needed and he looked it up and was like. Yeah it was an older part that they don't carry and I would have to go somewhere else. I was literally floored I have been building motorcycles over 30 years and never had someone not wanting to help. To put this in perspective I called another store they gave me the correct information. And tried looking up aftermarket without having to ask for help. That is another review for a store that deserves it as this store does not. So I was so floored I said dude if you don't want to fucking help me get me someone who does. Yes I did cuss but not at this employee and this asshat said if your going to cuss at me I'll hang up. And he did. This is the service we get from Harley now. Ridiculous. I called back and asked for a manager and they gave me to some other kid that was justifying the conversation that he didn't hear. I told him I didn't cuss your employee I was asking fir his help as he was rushing me off the phone once he realized the part was not avail either. Here is the reason for my review. I asked the manager. If I could have the part number as the other guy obviously can't do a job and his sensitive ears must of hurt his feelings. The so called manager gave me the wrong part number. If this was on purpose this shows what type of quality we get from this dealership. If it was not it show what type of management this dealership as because that means the previous guy was looking at the wrong part. We as bikers spend a ton of money on our bikes. Especially Harleys I expect great customer service when I call in or go into a store, which I usually get. Unfortunately this store was so different. Most real bikers cuss, drink and the whole nine. Get used to it. If the employee can't handle it get ones that can. I'm not going to apologize for cussing. It wasn't directed at the store employee but when you're broke down and needing a part and you call the name you live and trust. You expectation is high. If you need a store. The o e in new braunfels is legit and so are the ones in SA. Skip this store altogether. They don't know what they are doing and reading the other reviews I'm glad I didn't have my bike towed there cause shit gets stolen. read more

KEEP YOUR DISTANCE FROM THIS TRASH DEALERSHIP!!! I've been in the market to buying my first Harley. I decided I would go to my local Harley but it was a BIG MISTAKE. The Saturday closing Sales rep was very unprofessional and only insulted me to get me to leave his store so he can go home. Never will this Harley dealership get my business. read more

Nice service , team is friendly and helpful, lovely environment . I always deal with that dealership since it's too close to my home but still i tried other in the area and i preferred this one. read more

Took the Motorcycle Safety and Riding course here at Javelina, and it was a life changing experience. The instructor was well versed in his knowledge and real world application. After I passed, I worked closely with Chris (sales) to purchase my very first Harley. He worked endlessly over the course of two weeks to get me into the right ride. He was even flexible with me and my demands on price and downpayment. Overall a 5+ star experience thanks to Chris and the wonderful people at Javelina Harley Davidson. read more

Javelina Harley-Davidson - 2017 Harley Sportster Roadster - Motorcycle Dealers Near Me - Boerne, Texas

I left my limited Harley at dealer on Monday for Service. When I picked it up afternoon on Aug 18 my pow flag & American flag were missing included the holders for them. How could they be stolen While the dealer has my bike Today JR at Javelina Harley Davidson made good my missing flags. Seems someone when bike was sitting outside was the one that took flags. read more

Javelina Harley-Davidson - 2015 Harley Ultra Limited - Motorcycle Dealers Near Me - Boerne, Texas

"Thunder in the hills"? REALLY? It's a blatant ripoff of the REAL rally..Way to go Javelina, you just alienated a bunch of people that already own, and are Harley enthusiasts. You'll never see my face or wallet!!! read more

I cannot thank Javelina HD enough with my most recent experience. I'll be the first to admit I can be a difficult customer at times. It began with the General Manager, John who listened to my concerns and took action through having one amazing sales / customer care individual, Gino help me. Gino's active listening skills and determining needs and preferences are second to none, Gino went above and beyond to help me to ensure my satisfaction. When we came to a bump in the road (completely my fault) the sales manager Eddie provided perfect assistance to help make sure things would work out. The finance person, Nicole not only made it an easy comfortable experience but also went above and beyond to help with final touches to the contract. Not only did the three people, I mentioned, stay late to help me but also, I believe everybody who was working stayed late just to be prepared for any hiccups (at least that's how I felt). I've always had my reservations when it comes to any kind of dealership but Javelina HD sets the bar pretty high for anyone else to meet. I really felt like some kind of big shot with the attention to detail and service provided, they've got my business for life. And lastly even after the sale was complete the service to ensure a wonderful experience continued surprise me. Thank you to all of you! read more

Don't come here. New into town. We'll sort of my grandparents lived here from the Houston and New Mexico area. Figured why not just take the course to get my license here. Pretty easy right? WRONG! Bill talked shit to me and dropped a racial slur towards me and that's why I couldn't get one. Called the cops they straight up told them "I didn't shift properly" and would have to get it somewhere else. Like uh no. So thanks for my license asshole read more

After a long drive to go purchase a new Harley, my wife and I were greeted with nasty looks and blatant disregard from salesmen in this store. After over 7 to 10 minutes of browsing, my wife said let's go. They do not deserve our money. The atmosphere here was like a "good old boy country club" and minorities aren't invited. To make matters worst, they all just turned to watch us walk out, like we didn't belong. Long story short, I'm the veteran that's served 22 years to protect the freedoms we have in this country and that's how this shop treats me and my wife. Severely Disappointed! Severely Disrespected! Don't spend your money here. Any positive reviews for this shop are all deep fakes from workers and family. read more

What a waste of time! After driving from Houston (on my way to Phoenix) I decided to take a break and stop in at Javelin HD. I guess I'm just spoiled, because I no one (not 1 single person) greeted me when I walked in, and I was use to that... No one asked if I needed help (I could have used help getting the right size shirt). When I finally found the shirt I wanted (regular T-shirt. .. $30!), I stood at the counter for 15 minutes while waiting for the 2 cashiers to finish jaw-jacking with a couple. I watched as two others behind the counter did everything BUT customer service. When the couple walked away, I approached the counter, expecting to be greeted by the cashier (miss gabby), but instead, she just looked at me and walled away.! I was furious. I chucked the shirt (yes, I LITERALLY threw it) across the counter between the 4 young ladies jaw-jacking back their...not a single one saw what I did! Unreal.... Merry Effing Christmas, Javelina HD! Guess where I'll never stop in again? Guess "which holiday story" I'm going to share with all my riding friends about Javelina HD? It sure as hell won't be about the positive experience I had! read more

STAY AWAY!! RIP-OFF ARTISTS!! My husband needed a tire replacement while on a hill country trip. Yes, he was at their mercy due to his tire shredding, and yes, kudos to them for getting him in last minute...That's where the kudos stop. They charged him $290 for the tire and almost $100 in labor!! Seriously?? $400 for a Dunlop rear replacement? This is how you treat an out of towner that needs your help? I have searched the entire Internet for average replacement costs and you are more than $150 over the average!! I hope management reads this, and I certainly hope locals read this. Shame on you!! Harley dealers and riders are family. We take care of and support each other...you should be ashamed! DO NOT SUPPORT THIS SHOP! read more

Had issues with the cruise control on my road king not working, stopped off here to see if I could get it sorted ? Christa in the service department was so friendly and helpful, found out that the module was U/S and they had none in stock. All in all great experience going here, although they mis diagnosed the problem but could not fix it, no charge, going to ride till I get further east to another dealer who has the part. Stop off if your on the I10 ! These guys miss diagnosed the problem ? I followed the led and ordered a part from another dealer further down the road, wrong !!!! They cost me 400 + lost time, pays to double check !! Got my doubts on these guys now . read more

I went to maybe 6 or 7 dealers and this was the berst experience and price for used bikes. Ray is a kind dealer at Javelina harley in Boerne Texas. I found out that the Road King starting at 2002 has a better forged crank, better bearings, stronger swing arm, delphi injection, better frame. Years later the 88 engine would jump up to a 103 and six speed but many still prefer the 88 and the 5 speed. I also learned that the 09 and 2010 years handle a bit better, but 2002, 2003, 2004, 2005 were in my price range. A forum told me to skip all road kings from 2005 due to bad valve guide seals. Did the first dealer at cowboy harley of austin share any of this with me? Nope. The javelina harley dealer named Ray knew all of this and discussed this with me to shed even more light on the issues from various years. They ruled. One dealership called Alamo Harley down in San Antonio was the worst. I walked in with my Girlfriend and went to the bathroom while she waited in the front by the dealers. When i finished, I stood back and watched 4 dealers ignore her in a circle chat. When I finally walked over I asked what they were chatting about and why they ignored her. She said they were complaining about their shitty commission check for the last 5 minutes. We looked at a dumpy electra glide and left. She coulda had a 10,000 check and 1000 cash in her purse...oh wait she did. Never ignore the ladies. Dream machines of austin had a great selection but I must say it is strange to see Kawasaki's and BMW's next to Harley Davidsons. The bike I liked wouldn't start and it raised a red flag, even though I know that most bikes sitting on a showroom floor for too long might not start. I wondered why they dont start them everyday. The staff was kind but didnt quite know enough about road kings. Id recommend them if you are looking for a motorcycle and dont know where to start. You can see such a wide range of styles. They did educate me about the road king police bikes. Most of them are stripped down, ridden hard and thats why they appear on ebay for so cheap. We went to round rock harley next and they were nice, but had a very low selection on used bikes. You gotta try Rudys bbq right by there. The sign says the worst BBQ to keep the tourists out. Yes its in a gas station but there is no better service and taste. Franklin BBQ and Rudy's are jam. I will probably get parts and service from these folks even though they aren't the closest to me. THE PURCHASE The Javelina Harley dealer greeted us right when we walked in and kept my gal and I stocked with cokes and water, free t-shirts, no pressure and suggested test rides. They were thousands of dollars cheaper than cowboy harley and easy going. I decided to buy my 2002 road king classic, white, from them. 40,000 miles for 9885.00 They fixed up the saddlebags, let me inspect everything, test ride and then replaced the battery. They also delivered it for free. They spent a lot of time clarifying everything without acting exhausted. You can also feel a vibe at a lot of dealers when folks are disheartened by their job. It makes you want to bail. Everyone there was having a great time and that matters. read more

I took the basic rider's course here and was really impressed. The instructors are great and the staff at the dealership was super helpful and patient with my questions while I picked out my gear. read more

I love this place. The staff is always friendly and knowledgeable. Missy helped me with some shirts today and as usual she was kind knowledgeable and willing to help me with whatever I needed. I've been to many Harley-Davidson dealerships and by far the staff here is the best . read more

The Guys at the Service Dept. obviously enjoy their job. They're professional and courteous. Charlie is first class. JR went out of his way to guide me through my decision on how to better customize my Ultra Classic and saved me a ton of cash. These guys have the best service team I've seen at any HD dealership in Texas and Oklahoma. read more

Trey, Zack, and the crew here they will always meet your needs great support and help. They provide good custom care and will always go the extra mile to get what you want fixed or upgraded even custom parts. Take the time to visit their store and meet the team. Take a Saturday ride and head out to their shop and have a good party day and grab some good food and a drink. read more

This service departmenr took fantastic care of my dad. He blew a tire coming in from out of state and they were able to get him taken care of right away so he would be able to get back on the road. The service department was incredible and the manager went above and beyond! read more

My wife is interested in biking and we went to look at what was available for her to start with. We got great personal service and think this is a super store. Want to highlight the great information provided by Guillermo Vidaurri and think he ought to be recognized by the dealership for excellence and knowledge of the motorcycles. read more

My adventure with this Harley dealership started off when I took their basic riders course. I was amazed at how much I learned and how friendly everyone at the dealership was. While I was in the class I began looking into purchasing a Harley motorcycle, I was a little nervous/reluctant because I knew I didn't have any credit history so I submitted my application online to the dealership. Right away I was called by Jonny Ramirez, he took my application and made it happen, not even three days after I finished my course I was riding on a Harley Davidson of my own. He hooked it up for me, even got my wife Into a riding course so she can learn to ride as well. I had a wonderful experience shopping at Javelina Harley Davidson, I feel like family there. read more

Having been a Harley owner and rider for many years I consider myself qualified to make a decision on the best place to do my bike business. I have been dealing with the parts and service dept at Javelina regarding some electrical issues which everyone knows can run into big $$ issues. The service dept and technician selected to solve my issues couldn't have been any more thorough, fast and fair about getting me safely back on the road. They are a credit to the Harley Life. read more

Walked in a customer, walked out feeling like family. Oh, and with my first Harley. It was the best experience I've ever had with a dealership. 5 stars across the board. read more

I too have been to several Harley dealers in the SA-Austin area but today was the first time at Javelina HD. I have to agree it was the best experience with great customer service. Fernando provided me with information that helped resolve a problem I was having with my bike. Thought I had a serious & expensive situation on my hands and turned out to be a quick, simple fix thanks to his knowledge & willingness to help. I appreciate the honesty and expertise. Thanks Fernando! read more

This dealership is a joke. You request a quote online and they don't even have the decency to contact you back. Obviously common courtesy wasn't a part of their sales training. If they blow you off when you're trying to buy a bike, how do you think they're going to treat you after you buy one. read more

Can't say nothing but GREAT SERVICE!! Sales and Parts folks are awesome and the customer came firstl....The finance lady Brenda was super nice and gave me and my wife a tee-shirt ( she told my wife to get one off the rack she's tiny) Plus she gave me a little Harley-Davidson bell for my cable on handle bar....very sweet. Got to mention Mimi, she's great and very personable and takes care of the customer as well....But totally my hat goes off to the General Manager John Valdez. He stopped what he was done at opening Oct 3 to help me and my wife, I told him I'm going blind and would not pass my DMV test. I already lost my CDL motor vehicle test and they had to let me go at work...John told me Denny we are hear to help and that he did. Thanks is not enough John, to you and your team....I called Milwaukee and talked to 3 folks as well......thanks Denny and Jeanne Dula read more