I had an older motorcycle that I dropped off. It had set awhile and needed some carb work and some…read moreother items done. Well $700+ later I drive away. I get home, park it and had to leave town for two weeks. Came back fired it up and only runs when the choke is on. It just dies when throttle is used. I called BucketHeads and they said to bring it in. I explained I can't drive it and have not trailer, hence the fact that I had to pay for it to be towed by them the first time. They just said to bring it in and left me to figure out how to get it in. They kept telling me they spent way more time on my motor cycle then they were billing me for, but what good is that if it doesn't run. I would recommend going else were. They are very nice, but what good is that. The motorcycle is in the same shape as before, except i have a new battery. Update: I just spoke with them again and they are going to pickup the bike. I will report how it turns out. It is looking up though. Sorry for the late update. Bucketheads did come and get my motorcycle and they have it running like a charm. They stood by thier work and fixed th issue. They have won my business.

Mike and Steve over at Lone Star were Fantastic (and patient) ! I had a number if issues, they…read moretook the time to explain what the problem was and how they were able to solve each item. I would emphatically recommend them to anyone !

This business is a hidden gem in the foothills of Canyon Lake. Years and years of experience…read morecombined with automotive knowledge second to none make it the only place I ever want to take my bike to for care. They retrieved my bike and had it ready in short order.

Ken is always ready to help with parts or any service you may need. Super great guy! Prices are…read morevery fair and he is super knowledgeable!

This dude deserves a 5 star rating cause he does such bad*ss work. I called him around 11 am and…read moreasked if he would look a my pump on my boat and he said he usually doesn't work on boats but he would take a look at it and I'm SOOOO glad he did. I had the boat there around noon and by 6 pm he had it done. Pros: Great pricing Awesome work Over and beyond to fix the problem Really nice guys. Cons. None.

To start off I've never left a review for a company before but my experience with this shop was…read morecompletely horrendous. Took my 09 CBR 1000rr in to Black Widow to get a full service done, a new set of fairings put on and a new headlight assembly put in. Was told that it would be over 1k to do which seemed a little high to me but I was fine with seeing as they had good reviews and everything. Took almost 6 months for me to get my bike out of the shop. When I finally did get the call that it was done, I went up there to pick it up. I go back to check out my bike and noticed my passenger seat was missing, passenger seat lock missing, passenger seat strap missing, spools were missing, battery charger that I had left for them to use (said they didn't have one) was missing, fairings not lined up to each other, and the bike was just filthy with dirt and dust all over it. My bike seemed like it was basically parted out. I told Jon Keller, the owner of this place, all the stuff that was missing and his response was "oh that's you brought it to us". What a load of crock that was. My bike was perfectly fine when I had brought it in with no issues just wanted a service and a few things done to it. So he goes to start my bike up and it wouldn't start because the battery was dead. When I brought it in it had a brand new lithium battery in it, hence why I left them a battery charger. So he jumps it with his home made battery charger, since mine was stolen, and it starts up. Almost immediately it starts to overheat. Hmm that's weird because I had brought it in to get serviced and It's never overheated on me before. Jon Keller begins to put engine coolant in my bike and it just pours out the bottom of my bike onto the shop floor. Come to find out the drain plug to my engine coolant WAS MISSING!! Wtf. So there was ZERO coolant in my bike! I had brought this bike in to get serviced! Jon Keller STILL charged me $1200!!!! I only paid it to get my bike out and back to my house before anything else happened to it. Be very careful of this place.

This place is the best I've delt for hydro dipped parts. I've got pretty much my whole interior…read moreparts dipped and they came out amazing.

Awesome work, had some engine covers dipped, they look great, these people are top notch. Fast turn…read morearound, more than fair price. The parts came out better than expected. Customer service was great from drop off to pick up.

Appears to be closed or at least info here is out of date. I tried reaching them through text and…read morecall and was told "wrong number." It's a shame as the work wa excellent and you can't beat having them come to the house!

Unfortunate experience. Work was performed paint was not color sanded or buffed. After a month or…read moreso a large portion of the dent returned. Communicated with them for a couple months promised to come repair it. Never happened I got the work redone and asked for a refund. After getting the run around for about her several months where I agreed to work with them as work was slow. They went dark. Update 10/4/24 they saw the review and immediately called me. He cussed me out for being unreasonable and refused to accept responsibility. Called me a piece of $hit and hung up. Things what I get for trying to work with them.

My friend and I flew into San Antonio to do the Spa Girl Tri with a local girlfriend. We needed…read morebikes for the event and the staff at Crossroad bikes quickly said "yes, we will take care of rentals for you." And boy did they! The bikes and helmets were ready for us on time. They helped us adjust them for a perfect fit and made sure we had an emergency kit strapped on the bike. Extremely professional and courteous. Highly recommend this business!! Thank you!!

Extremely Disappointing Experience -- Damaged a Well-Maintained Vintage Bike…read more I brought my 40-year-old vintage bike -- which had been meticulously maintained for decades and was in excellent condition -- to this shop because of a stuck nut on the rear wheel. Instead of addressing the issue or replacing just the axle (which I clearly requested), they insisted the entire wheel had to be replaced. Reluctantly, I agreed. After the replacement, I noticed that the freewheel was visibly oscillating, which was never an issue before. When I brought the bike back, their response was dismissive -- claiming the problem was simply due to the bike being "bad quality." That was completely false and insulting, considering the bike's proven condition and history. I even brought a replacement axle and asked them to reinstall the original wheel (which I had marked), but instead of fixing anything, they just said they'd give me the old wheel back -- without doing the work. To support the fact that this is a well-maintained, quality bike, I've uploaded photos of the original purchase receipt from 1986 and the owner's manual -- not many people keep those for 40 years. This bike has never had a scratch and ran flawlessly until this visit. At best, this was unprofessional and careless. At worst, it was dishonest. They ignored my request, pushed unnecessary work, introduced a new mechanical problem, and then refused to restore the bike to its original state. This shop wasted my time, money, and damaged a bike I cared deeply about. I strongly advise others to stay away, especially if you value your bike and expect respect and transparency.

Prompt, on-time, knowledgeable, courteous, and reasonably priced. Overall a very good experience.read more

Amazing tow experience with Ed and his lovely wife! The amount of care put into loading the bike…read morewas incredible. Sure, we all love a quick "in and out" deal, but I'm sure we can all agree, when it comes to our bikes we put them first! That's exactly what Ed did for my bike. Hell, even great conversations throughout! Again, thank you guys for such a great experience!

Was a great place to get a go cart...we bought 2 new one's from them. Unfortunately they've gone…read moreout of business.

I can't say enough about the kind heart and generosity of Nick and his business. My motorcycle…read morebroke down a few blocks away and I asked to use his loading dock. Nick hooked up his trailer and drove his truck to transport my bike and didn't ask for a dime. He helped a stranger in need knowing he would get nothing in return. Nick and his crew let me to use their tools and charged my battery while still asking for nothing in return. They stored my motorcycle overnight while the battery charged. How We Roll Motorsports helped me even though I wasn't a customer and knowing I had no intentions of buying anything. Nick helped me because he is a good person and I imagine he treats his customers the same. If you're looking for off road vehicles, dirt bike, utv, I would recommend How We Roll Motorsports because I can attest that Nick and his team will go the extra mile to help a customer because they did so much to help a stranger. Thank you!