This tracks back to about four years ago. Had a side window broken and someone recommended this…read moreclown show. They send out some country bumpkin named Billy Bob Joe and looked at it and said it was doable in a language with so much southern twang to it, I needed HAL 2000 to decipher it. I said "fine" and he left to put in the order. BBJ shows back up with this giant lifted truck that ran over 2 basketball goals, 5 bicycles and a cat which had my tiny RAV 4 window in it. BBJ tells me he got it handled and it will be a few minutes while simultaneously killing my grass with his tobacco spitting. After he was done, the job looked good and while I'm trying to avoid drowning in a giant pool of tobacco spit, he hands me the bill. I give it to my wife to pay as I have to go to work. I assumed it's handled. Months go by and I get a call from this circus. Apparently, the bill wasn't paid. According to my wife, she gave a check to Sling Blade. I relayed this info to them and left it at that. Years past, and I am living in Japan. I get a call at 2am JST as I was getting ready to go to bed after studying Japanese for hours on end. Lord and behold, I got this chick from Hee Haw. She starts going on and on and on in whatever hillbilly language she speaks. My language translation app basically decided it had enough and proceeded to go into a coma. I finally was able to piece together the dialect and she was wanting payment for a bill we already paid. After informing her that I moved and I won't be back in the states for a while, she hung up. A few months later, I get yet another call. At this point, my wife can't find the bill as everything is in storage. Dolly Parton wannabee is now threatening me that her boss, Gomer Eugene Rockefeller Earnhart. was wanting to have me arrested by the AN-US-A, EF-BEE-EYE, and the ever famous....SEE-EYE-A! I told them I am in Japan and I cannot find any history of payment owed and that our records are in storage in the United States. Dolly Parton wannabee has a sidekick who apparently uses way too much blonde coloring when dyeing her hair because she wanted to know why I was using a Ja Pan when a perfectly good skillet from Walmart (God bless the USA!) would do while her boss could be heard quoting the lines from the greatest movie to ever represent the south: Deliverance. While this redneck hick was screeching out the lines "Now you just drop dem draws and squeal like a pig!", he overheard me mention Japan, he then yelled across the trailer park wondering if Japan was the country that helped Germany bomb Pearl Harbor and that I was an anti-American for helping Japan sink American Battleships in the Port of Havana. Something about the USS Maine... Realizing what I was up against, the combined intellect of this company barely beat out the temperature of an ice cube in an igloo during a blizzard in Alaska, I asked to setup a payment plan in a small dollar amount that would give me time to get back to the States and check the archive boxes. Needless to say, they didn't honor it and just ransacked an account and helped themselves to whatever was in it. I called and asked why and was told that Gomer Eugene Rockefeller Earnhart didn't like the fact I helped Japan get Germany to bomb Pearl Harbor and that Beni Hana was in fact a secret communist spy network and that he was ordering up a ton of baby oil because P-Diddy told him to during one his prison calls. Moral of the story: Never let hillbillies touch your stuff, keep all records readily available and learn history because Germany never bombed Pearl Harbor. Japan did. Peace out.

Buyer beware! They will do a less than adequate install and when trim pieces and gaskets come off…read moreafter their install you are out of luck. They did a shoddy install on an explorer windshield, trim pieces flew off, gaskets were all cut. They won't even cover a dime of the repairs needed because of their "workmanship". Thankfully Rockwall Ford is at least covering 50% of the repairs. If Yelp would allow zero stars, this would be the first business I'd ever give that rating. My fellow car owners, you've been warned.

l highly recommend D & D Chip Repair for any auto glass needs. They responded promptly to my…read moreconcerns and were on time and very professional throughout the process.

After a trip we ended up with 2 rock chips, and 1 of them decided to grow. Called D& D rock chip…read morerepair and they were able to replaced my windshield within a couple of days. Loved their service, quick response time! I will definitely used them again!

I am happy with their service. Very professional and accommodating. Love to support family owned…read morebusinesses. Great experience overall.

Great price, great customer service, and amazing tint. Stephanie had been responded to all my…read moremessage on time, as well as answer all of my questions. The wait is not long for the window tint to be done. 2 hours -3 hours, which makes sense. They are still new to the area so I hope they'll have more clients moving forward.

This is my favorite place to go for my auto needs. They are honest, friendly, and quick. Their…read moreprices are great and they never try to sell you something you don't need. It is a family owned business with awesome staff and service. Highly recommend!

I stumbled upon this place when my car was overheating. The people that work here are amazing. They…read morefixed my car are so nice and honest. I recommend everyone to take your car there for repairs.

Contacted them via Yelp to see about a replacement windshield for my Ford Focus…read more They are very responsive, and the price came in under what 2 other places quoted me. (I tried to contact more places to compare, but no others responded!) They came to my house for the repair, which is very convenient, and they were on time. When doing the repair, they found out that the place that replaced it previously, 6 years ago, didn't do it correctly and basically super glued everything down. (No wonder that place is no longer in business, LOL!) Auto Glass Concepts was very professional and didn't complain about the extra work it took to remove the old windshield. With how everything was handled, i will definitely use them again!!!

Used Auto Glass to repair a chip that I received 2 days before. Had called around and got a quote…read morefrom a large chain glass repair and soonest they could schedule me was 6 weeks out. By then I would need a new windshield. Auto Glass Concepts could have gotten to me that afternoon or next day. Wound up 2 days later due to the rain. They are compatible with their price and mobile. They came to my house and was prompt. Took less than 30 minutes. Very professional. But friendly I will continue to use them Thank you Auto Glass Concepts

I had a windshield replaced. Great work at a fair price. Installer was on-time, professional and…read morecommunicated well. Would highly recommend and use again.

At first, it was hard getting an appointment. The person on the phone forgot to call me back and…read morethe day I had the appointment there was bad weather and they were running behind. But once they got here to fix the little crack on my windshield, they did a great job for a reasonable price.

When driving into Dallas, a piece of ice fell onto a large rear window. I drive a Hyundai Veloster,…read moreso the next time you see one, it will give you a comparison (appx 4' x 3'). Jerry showed up on time one day after I placed the call. His labor time was a full hour. The total charge was only $335. What a wonderful surprise! A really good job at a price far, far less than I expected. I give Auto Glass by Jerry my highest recommendation! If you need glass replaced, you're not going to find anyone better. 10 out of 5 stars.

I'm very pleased with my selection! I picked A & M based on reviews. A & M did an excellent repair…read moreto my windshield. The price was reasonable, especially going into the shop (which was cheaper). Just know they are busy.

These guys able to repair a chip and saved me some $$ Thanks…read moreagain for the immediate service