Replaced my back window on my Gmc Denali and was never put in right , it leaks water when it rains…read moreor when I take my truck to a car wash. Tried reaching out to this owner but never responds back concerning my issues with the window which he replaced himself

Don't go to anyone else for windshield replacement! I called day after a long Thanksgiving drive…read morehome with a 7 in. split in my windshield. Called insurance preferred place and they wanted almost $500 and had to wait 2 weeks for mobile service or drive to Lewisville!!! I called another company and they wouldn't even quote me until I sent pictures of the window and gave them my VIN numbers. Thank goodness I called H&H, looked up my glass by make/model not VIN. Made it soooo easty. H&H said they could have someone to me in 2 hrs. Nick and Brandon called when they were on their way, showed up on time and got to work quickly. for $300+. This company answered the phone, showed up when they said they would and gave me a fair price. Great job small business!

Easy installation and price matched the larger companies with jingles…read more Easy installation and price matched the larger companies with jingles. Easy installation and price matched the larger companies with jingles.

They were professional, punctual, and reasonably priced. Came out the next day and replaced 2…read morewindshields for the price SAFELITE was trying to charge me for 1!

I am a 72 year old senior that just used this company. I have had a fair amount of service by glass…read morecompanies in North Texas and while on vacation. This company is a mom and pop company! They are not like any of the others I have ever dealt with, in recent years. They have integrity and honesty, plus very good workmanship. I have not seen this strong a service a since the 1960's. From the call in, I was treated courteously and I told them about the windshield and vehicle and they, told me how much it would cost, and when they could be there. I set it up and they came and did a great job in half the time I have ever seen this done by other companies, at the (quoted price.) I strongly recommend this company. If you have windshield problems, give them a call, have a good experience for a change. And by the way, Taylor, my service man, gave me a good referral on another mom and pop company to use, for some other repairs I need.

As a collector of Automobiles, Boats & Motorcycles, I know exceptional work when I see it. Taylor…read morew/ A&M showed up exactly at the time he said. He got started right away and it was easy to see how meticulously he worked and how much he cared that the replacement was done perfectly. The additional pleasure was that A & M's price was substantially less than any others. They have my business from now on and if you're reading this review, search no further!!

Very nice experience, Jerry took the time to go out of his way to ask more questions and do more…read morethan I would have ever expected and provide me with the best quality and value. Will always recommend tri cities to everyone.

Amazing service from start to finish. Good communication, timely, very good service overall. Very…read morehappy thank you Jerry

If I could give him ZERO STARS I would!!…read more The original job was to replace my windshield that was severely cracked. He offered two options: dealership glass and after market. I asked what the difference is and he said only the stamp in the corner. I chose the after market because he said "I'd be very happy with it." Immediately after he replaced my windshield, I got an alert saying that my forward camera needed to be recalibrated. I messaged him asking about it and he said he didn't unplug my camera, etc. and then offered no support. The dealership said it would be $300 to recalibrate which I couldn't afford at the time. Well, I finally brought my car in because I can't get my annual safety & emissions renewal without the recalibration and they said that it's not the camera, it's the windshield itself. It's not compatible with my car's cameras because of some special gel that's required in the glass that acts as a filter. Therefore, I need to replace the ENTIRE windshield again plus the recalibration which will cost $1500!! All because of this business's negligence and misguidance. I reached out and explained everything to them and they didn't even have the decency to respond. Filed a complaint with Yelp but because this business isn't a part of the Yelp Guarantee Program, there's nothing they can do. Plus I paid in cash so my bank can't assist. AVOID THIS SCAM OF A COMPANY!! Edit: of course he responds after receiving a bad review, but only to insinuate it's my fault and calling me a procrastinator? Since I can't respond to a review reply, here's what I messaged him: Oh now you respond because you got a bad review? This has nothing to do with me having to wait because I couldn't afford to get the recalibration done. Mazda quoted my $275 for the recalibration itself but it has nothing to do with the camera. Even if they attempted to recalibrate, the glass is not compatible with these cameras, which you should have known. They said without the required gel and the clarity issues with this after market glass, it wouldn't be possible without a complete replacement with Mazda glass (whether I do it with them or third party). They even showed me on the glass you replaced how the gel was done improperly. So you can take your poor customer service and terrible work ethic and enjoy my rightfully bad review!

JC arrived when he said, did quality work, used OEM parts and cleaned up when he was done. He is…read morenow my go to person for anything related to auto glass. His price was reasonable.

Service was exceptional, quick and as described. Made the appointment the day before and…read morereplacement was done by noon.

Great job! Quick, timely. Would use again! My son needed a…read morechip repair and this was perfect!

Got my windshield fixed on my Mercedes-Benz, and I was a little skeptical at first since some…read morereviews show some negative stuff. It looks really good, looks brand new, and it was also a very good price. All the places I went to get a quote were asking $400 and higher, and Safelite was the best price since it only took 2 hours. Very fast process.

absolutely terrible company. I had an 8-12 appointment, Safelite did not show up or call. stayed on…read morehold for over 30 minutes trying to find out why they didn't come, no one answered. dont waist your time on unreliable service. If I could give zero stars I would since service was non existent .