I had 0 issues while I was here. The auto-pay was easy and…read moreit stopped when I moved out. I rented a trailer my last day (online) with them and J and her husband (the owners) had me hooked up and ready to go in less than ten minutes. The owners strive for great customer service. I saw a lot of employees and all of them were fantastic. All in all an easy 5/5!

Please do not rent a U-haul from this corner store. They are very shady. After the transaction they…read morewent back and charged me $47 for 9 gallons of gas after I left the tank almost full. Mind you, the tank was not full when I got it, it was at 7/12. I've called multiple times and they don't answer the phone. They are not trustworthy and do not do good business. You are much better off going to Home Depot.

I spoke with Robin in customer service and PAID for a space for my camper. When I was ready to…read moremove it in, Brian said he wasn't sure he could fit it in. Wouldn't give me owners info. Said he wouldn't be 'talked to that way' and said he was about to give me a refund. I managed businesses for 30 years. I would fire Brian today.

I needed a storage unit this week due to an unexpected turn of events. I called around for prices…read moreand this place was the best value by far compared to the competition. The manager Nina was highly respectful and resourceful. Not only did she show me all the options they had but got me hooked up on the promotion the company was running which gave me an even better price. Overall just a good experience today, I was very satisfied.

I am writing to express my extreme disappointment and frustration regarding the recent break-in at…read morerented LO34. Despite multiple attempts to contact the owner, I have yet to receive any response or resolution to this matter. My unit was cleaned out and am getting no response from the owner. I was never notified that it happened. After meeting with the police I was told this is not the first issue with this facility. Very poor facility. Do not use

This place was run very poorly in the past. The new property manager Alonzo however is fantastic…read more I've agreed with the reviews before mine before, however they've turned over a new leaf. Security has been beefed up, the property has a dedicated maintenance crew, and the new manager has great vibes and easy to communicate with!

I've rented a 10x7 spot at Extra Space Storage for a little over a year now. Have to say that when…read moreI originally applied, I was caught off guard and thought the monthly rental amount was pretty high. But to that, upon inspection of the unit I would be assigned to, it was clear this business took very good care of the facility in both maintenance and cleanliness. Not only that, but the former assistant, now manager, Brittany, was amazing from the beginning! While assigning my space, she negotiated a fair deal for my space. This support has aided me on two other occasions thus helping me financially to be able continue renting space here, which I strongly wished to do. The ease of getting our things in and out of our spaces is solid - no issues here. Elevators and carts are available on both ends of the interior of the facility. Extra Space Storage has a wide variety of sizes in various space availability. These include, 5x5, 5x10, 10x7, 10x10, 10x20, 10x25, and 10x40. The 10x40 spaces are outside the facility and more than adequate size-wise to house RVs. This is an excellent business! I greatly appreciate the service and enthusiasm for the customer here. Their flexibility to aid their renters at times is highly appreciated too. Having great support from a stellar manager like Brittany always turns my visits here to a very enjoyable experience. I highly recommend Extra Space Storage!

The new manager Melissa is very courteous and professional! I am very happy using Extra Space…read moreStorage.

Excellent customer service!! I'm a college student looking for the best deal for summer storage and…read moreI called this place like 4 times today trying to figure out a deal they had going on. STEVE was the best and extremely helpful! He was probably the most patient customer service person I have ever encountered. He explained the 50% off deal and helped me figure out what would work best for me between the emails and my phone calls. Thank you!!

From the owner: Has clutter taken over your home? Atlantic Self Storage Regency Square in Jacksonville, FL, has the…read morestorage solutions to get you organized again. We offer a variety of storage unit sizes perfect for family heirlooms, furniture, or even a boat or RV.

This is one of those, "if I could give no stars, I would." Front elevator has been broken for a…read moreyear. Door to office was locked when I tried to ask the woman inside when it would be fixed. She opened the door a foot, said "in a month" and pulled the door shut in my face. Rude. Rates get changed every 10-12 months and the increases are not small.

I have used a few other storage units in the past and have never had my rates raised without…read morewarning or by such a large amount. I called customer service and they said they would have someone call me to credit my account and reduce my bill. The person who called offered to reduce my bill by less than a third of how much they increased it. The internal facility is fine, but it seems poorly staffed if ever and I ran into multiple issues with the gates. I would not recommend this facility to anyone.