Supposedly open at 7 and man tells me at 7:30 it will be another 1/2 hour. Why buy monthly program?

I was with ACE till Jax's took over and it went from Great with ACE and lousy with JAX'S. They charged my account twice in one month and it was horrible trying to get my money back into my account. When I finally talked to a human (after many calls) the lady was RUDE!! Her name was Kalyn Richerdson. When I say RUDE I mean RUDE not very professional at all!! Ended up canceling my account with them. Would never recommend them ever!! read more

The worst, worst, car wash don't ever go here!! I paid $24 for a car wash and it didn't even wash my car. I do not recommend this car wash to anyone. read more

Best car wash I've ever used! Fantastic job-no missed spots ,streaks, or residual dirt. Employees are all nice and helpful. My only criticisms- should have an express lane for subscribers only; post a "Turn Right Only" sign at the exit on 12 Mile Rd. Otherwise, Great work, People! read more

Scam u sign for one month no explanation on contract they charge for two months non refundable and second month is more than first month! Wow what a joke read more

Nice little car wash, we needed a quick service and we got just what we needed. Would recommend. read more

Disclaimer: Would give this place no stars but was forced to select at least one to post: I've been coming to this location for about 2 months now (we just moved to the area) and decided to get the Unlimited Club Membership. I work from home and my vehicle remains parked in our private driveway and there is no crime activity in our area. I drive about once a week to the Kroger on 13 & Schoenherr and go through this car wash - it's my weekly venture. Last night I went through as usual, and as I was driving to the Kroger I noticed it looked like my windshield wasn't wiped off enough or something because it looked like debris was all over my windshield. I ran my wipers several times and nothing came off and the "debris" was still there. Once I got home, I got out to inspect and noticed there were little tiny chips ALL OVER my windshield. It's literally peppered with them. I contacted the location right away and was told to come in to speak with the manager and file a report. Today I went in and spoke with the manager Dwayne and told him what happened. He was instantly on the defense and denied all of it by repeatedly saying "we don't damage cars". Obviously I understand that is not the business intent but it did happen to my vehicle. We continued to "disagree" and Dwayne offered me zero resolve. He did not file any type of report like I was told would happen. I asked for a full refund on my membership and he told me I would have to contact corporate for the request and he couldn't guarantee I would get one. He actually said multiple times that they were going to do nothing to help. Basically he was discouraging me to try any further action. I did try to call corporate when I left and of course it's Saturday and I was unable to speak with anyone when I called since it's out of their business hours. It is appalling that a business would not offer any solutions to a disgruntled customer, and furthermore tell them they're flat out wrong. It was also said to me "if we damaged it we would fix it". Well Dwayne your car wash did in fact damage my vehicle and you've done nothing. I guess my car wasn't damaged enough for them to worry about. What type of damage would qualify for your care? read more

Jax Kar Wash - Passenger side - Car Wash Near Me - Warren, Michigan

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They where great, i went through twice just so zaddyyy with the neck tattoos drys and sprays my car..next time spray me

Happy to be a continuing monthly subscriber. However with the current technology Jax uses to read plates at this location, it makes it difficult to want to renew. Update technology so staff doesn't have to go back and forth. Cash line moves faster than loyal membership line because it DOESNT WORK. read more

Worst car wash ever you go in dirty come out even dirtier if your mares ain't broken antennas or back windshield wiper they scratch the hell out of the side of your cars people are rude asked to talk to the manager he just told me if you don't like it cancel so I did way overpriced all they care about is the numbers and not the people I advise you do not go to that car wash any of Jax car washes read more

So if you like to get your car washed every day or onfe every alternative day then this place is so worth the money. Its always clean and tidy. Staff is helpful though looks a little angry sometimes but it's probably the nature of the job but usually every one is smiling. The wash is very good and worth every penny. I totally recommend this place. read more

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Attendant refused to let me pay at the drive through machine and insisted on taking my card inside because I didn't want to purchase a car wash plan. No one touches my credit cards but me. There's a reason they have machines now and that is because of employee theft! So now I'm supposed to just give this guy my credit card to do who knows what with when they have a perfectly working machine at the drive through? Then I asked to speak to the manager and he told me the employee was just doing his job. Yea right! So, I left. Never will I ever go back to this place. Crooks. read more

As a new customer, I was excited to go there. I wanted my car clean on the inside. They did such a terrible job. The seats were still dirty and my mat in the back seat were absolutely dirty. They cleaned the left but the right side was so dirty. And they want you to tip... read more

'750 am june 29th sunday', 'full-service car wash with the everything package', '44', '143.59.8.180', 'i pulled into lane on far right ,i knew i was early so i thought i would sit and wait for 8am to open and make a couple calls. as i wait so 8am comes and a vehicle pulls into each of the other lanes and go thru ( still nobody in the booth ) mind you i have a fast pass on my windshield and one in my door jam ( i dont know why they put one in my door jam? ) fast passes never read, my plate never reads, it is fustrating! nobody can give me any answers on fast pass reading...they alway say it is not working right. now i start to beep the horn ( 809am still stuck at the gate in far lane ) an employee is now slowly walking to booth. i have been a member for quite a while, i use to live by hall & groesbeck location and went there dailey. i was excited for this location by my new house, until this day. so i ask the employee whats the hold up and i have been sitting there for over 10 mins after you guys opened, he had no words, i told how i felt then he decided to call me profanity names that i would rather not text and he would not let me thru and told me to get the fuck out and called me a racist name, so i backed out and left furiouse. i recieved a message from the manager and been trying to call him back but he left me the corporate phone #, i left a couple messages and nothing. so i need help on this matter i am not comfortable going to that location after this experience and am ready to pull my membership! sincerely, christpher 586-709-9998', '2025-07-15 09:07:57') ) read more

I have had the wash packages on both of my vehicles for over two years. I am very OCD when it comes to my cars and have no issues trusting the care to the employees at this car wash. Having packages on both cars means that I am there pretty regularly throughout the week. Employees are always helpful and never do I feel pressured to tip. Unfortunately though when I do tip (Usually every other time) I feel bad knowing as the days I do that the guys do not get recognized. I know that I will always be greeted with a smile and when finished I am always giving a thumbs up and another smile. Would recommend to anyone read more

I've been going to this car wash for 20 years. Something has changed since they became a Jax car wash. I was disappointed it seems they don't use enough water to get all the soap off. read more

I have a brand new 2021 Chevy Blazer and I have been taking my car there for close to a year. Haven't had many issues but a few scuffs on the door that I look past. Talked to the manager Ryan he squared me away. But they still claim that "they don't scratch cars". There's no other marks showing a rock jumped up or something hit it other than the grill is cracked Got my car washed last week and get out to notice my grill is missing pieces. I knew that I hadn't done the damage myself, and when I talked to Ryan he looked at it and told me to go get a quote from Distinctive Collision who does their claims. This was yesterday, and today I get a call this morning him telling me that "there is no way we damaged your car you kept getting car washes after that it's hard to vouch for you" all this nonsense where I would have easily known damage to the grill of brand new car. Something would have had to slammed pretty hard for me to not notice my grill being smashed into. These people aren't good people and they do not take care of their customers. I immediately canceled my memeberships for BOTH Blazers! Shame on you!!!! read more

Jax Kar Wash - Cracked grill - Car Wash Near Me - Warren, Michigan

I saw one of the employees diluting the soap with water...I asked him why he was doing that and he said that's common procedure because the soap is originally strong enough to fade the car of its color. I'm no Einstein but that can't be right. I almost broke my foot and hand trying to drive out of that place. read more

I stumbled across this car wash a few weeks ago. I love that you can take advantage of the free vacuum cleaners which I still have yet to do. This car wash is a tad on the pricier side but they have monthly unlimited car washes for a cheap price. As you leave your car is towel dried by a bunch of teenagers. My teenage daughter loves this because she can hear the boys talking about her. Lol. So, of course we've been back. I've been looking for a decent car wash place since I moved out here 2.5 years ago. We finally found it. I love that they accept credit cards. read more

I've had an unlimited car wash plan with them for about 2 years now and I swear they are all angels here! I've seen so many new employees come and go and every one of them is always kind, professional and very helpful. Whoever runs this place and trains their employees does a fantastic job! Kudos to all of you and thank you for always making me feel comfortable and taking care of my car. They have hand dryers and free vacuums which is phenomenal for me because im super picky and I hate how other car washes leave steaks on my car. read more

My car got damaged in the middle of a car wash by one of those blue rotating rollers. One peace got stuck in between the bumper and black part underneath and it ripped part of my bumper. I went to report it right away and I was told that manager will contact me. Tomorrow i received a call and manager out right denied it. Even though the workers there witnessed the event. During the conversation the Manager told me, if I were to pay for every damage that people report I would run out of money. No integrity what so ever. I would not recommend this car wash to anyone. read more

Jax Kar Wash - Damaged bumper - Car Wash Near Me - Warren, Michigan

I went there one time and my brand new vehicle has a nice long scratch on the passenger side back door... and not happy about it!!! Now I have to take it and get it buffed out! More money that I shouldn't have to spend!!!! Would not recommend!!!! read more

worst job ever, we have been going there for 20 years and the service has gone down hill. how can you leave a car wash still needing a car wash? read more

Just got my car wash basic wash and there is still salt marks on my car! Free vacuums are co but you didn't wash my car! It's still dirty. Won't be back. read more

I go to the location in Eastpointe often to get my car washed. No complaints. Recently went and purchased a card for 4 washes for $20. The next day noticed my credit card was billed twice. Called Corporate and spoke with Ryan who handled the situation quickly. The double charge was already reversed it just took a couple of days for it to show on my credit card. Needless to say, the company responded to my call and email promptly. Excellent customer service Pam read more

Beware for the girl that sits immediately on her ass before your car is even dry. $11 wash. This place is a joke.

Don't waste your time or money very rude and didn't do a good job. When I asked them to touch up the spots they missed they refused. I will will never go back and I recommend people stay away like the other reviews state. read more

Rude people working dirt equipment vacuum hoses wipe down to wet of towels cost to high for the work they do

I will drive past several car washes to come here. My van was covered in ice and they started by using hot water to melt it away before the wash. They pay attention to detail and are always very thorough. Very kind people too. Highly recommend. read more

Use to go here all the time when I worked in the area. But I recently moved but was in the area was kinda excited to hit up this wash because I remember how good it was. Boy was I wrong. It was one of the warmer days to the snow began to melt but I had snow built up behind my wheel well. So instead of trying to loosen the snow and ice up with hot water or something. One man processed to kick the absolute shit out of my car. As I was rolling my window down to yell at him, he stopped. Then I was told to pull up into the washing bay. I was never asked what wash I wanted so I just got whatever they wanted to give me. Also snow removal in that matter can really damage the cars paint. I was just really surprised with the disconnect with customer service at this car wash. I won't be stopping here in the future. I'll head up to 12 and Grosebeck if I'm in the area for the car wash in the colder weather. Sad to see this place go so down hill. read more

Great service today February 18, 2015. Super friendly staff at the entrance and super friendly staff drying. Great job!

I'm a club member here and it's the absolute best $15 I spend monthly! Vacuums are powerful and ready to roar, the staff is super helpful and friendly... they even spray down my rubber mats for me from time to time! read more

Highly recommend this wash . Always courteous and helpful. Although they miss my lower rear hatch on our suv occasionally , I still like their car wash . I tell them when they miss the hatch but I know they have a lot on their plate on the busy days. They have multiple locations and their just as professional there. Good place that does a great job. read more

Best auto detailing I have ever experienced. Very professional, and took their time to get the entire car!!! Highly recommend

DO NOT COME HERE!! While in the wash my car was forced into the back of a truck and my bumper was cracked and scratched beyond repair. When I tried to get the owner to take responsibility he refused to and told me I couldn't prove the damage was done there and that his cameras did not work. Meanwhile I talked in length to his employees about their careless mistake and they sympathized with me, but they knew the owner would do nothing for me. AVOID AT ALL COSTS!!! read more