Mike is a super busy guy, but a master mechanic and body work expert. One of the last good places…read moreto bring a classic in the area for work, just be prepared to wait a bit to get in.

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.

Certified Automotive is fantastic!…read more I needed to get my Mom's vehicle repaired. It wouldn't start. My cousin recommended Certified Automotive. I called and spoke with Chris. It was the Monday before New Years. He said he was booked till Thursday, but that if I would tow the car there, he'd take a look and see what he could do. Car got towed there and his team immediately began diagnosing. He replaced the battery and the vehicle was done THAT day. Chris was the primary point of contact. He called me multiple times to give me status reports. No wonder my family approves of Certified Automotive! Please trust your service business to Chris and his team.

I am new to the area, and I saw great reviews for Certified Automotive so I went for a tire…read morerotation and oil change. They are top notch. Fast, reasonable, and I was really impressed with their knowledge. They are my go-to shop from now on!

These guys are always so great. I had to rotate and balance my tires and thought one of the tires…read morewas leaking air and they found a small nail in the one tire so they plugged it immediately. They had me in and out within 30 minutes. Highly recommend.

Each time I go to get service done, it's always professional and quick! Jimmy and his staff are…read morewelcoming and there is a nice area to sit and wait. I will always go back here to get service done. I highly recommend this place for your cars!! Call and make an appointment!

Al, the owner of R&M Automotive, took advantage of my fiancée by convincing her she needed a new…read moreradiator when she did not. She actually had a valve issue that was clearly identified on the diagnostic code he ran and was fully covered by Subaru. Despite this, Al told her the car was unsafe to drive without replacing the radiator and pushed the repair. After the radiator was replaced, the car still did not function properly. The issue was ultimately fixed at Subaru when the valve was replaced. When confronted, Al acknowledged that she probably should have gone to Subaru first, yet he offered no compensation or accountability for charging her for an unnecessary radiator and labor. This wasn't an honest mistake; it was poor judgment at best and predatory behavior at worst. I'm posting this so others can avoid the same situation. There are plenty of mechanics in the area (e.g. Everest Automotive) choose one with integrity who won't scare customers into unnecessary repairs.

Al the owner of R&M is a scammer of worst kind. He will have you pay for unnecessary parts and…read moreservices that you don't even need and he illegally charge fee for using debit card when you pay. I went there for simple repair he sound so friendly and upbeat on the phone but little did I know I was in for the shake down of my life. I WARN anyone don't come here for repairs.

I sent my car in for a regular diagnostic check which usually cost me $99 they called me up and say…read moreis 350. They did a stage one and I didn't ask for it. Took me three days for them to call me back and let me know what was wrong. I just wanted to get my car and be done

Let's start this journey with the fact that I moved to the area recently and I came from a large…read morecity with lots of options. I own multiple aging jdm cars that require a specific person. Someone who knows what they are doing. I would not trust my cars to just "anyone". My first experience was with my daily. A 2015 wrx on coilovers. Because I have coilovers. Finding a place willing to even touch my alignment is difficult. Let alone a place that's trust worthy and won't damage my wheels. It's been several months since my service and even with the terrible roads here. My cars alignment is perfect. The owner personally did my service and kept me updated during the process. More recently we brought my husbands 1994 supra for an alignment. This one was a challenge as she's old and abused. The alignment went great. The owner is attentive, detail oriented and very friendly. He listened to our concerns and answered our questions.

Excellent & honest service at a fair price. They give a high end service comparable to bmw and…read moreother luxury providers. I got oil changes and service inspections on two of my vehicles so far and they were quick, thorough & convenient. Makes no sense that anyone goes a few miles up the road to the quick lube shop. You get a better service at an equal or better price. I'm particular about who touches my vehicles and Everest is it for the majority of my fleet now. Too notch!!

Car started making a grinding noise when I hit brakes so I looked up nearest mechanic and boy did I…read moreget lucky. The receptionist talked me down off the ledge and I drove slowly (about a mile) and she was kind, informative and so helpful. They even got me an uber home. Within hours I had a complete inspection breakdown and they helped me understand exactly what needed to be done. I picked it up 24 hours later and it rode like a dream. Cannot say enough positive things about this business. I feel so lucky to have found them a will be a customer for life!

Went in for a leaking coolant system and a check engine light. Brian let me know exactly what…read morehappened, why, and how much it would cost. Drop off and pick up were a breeze. Highly recommend.

Just had full brake job on my Ram 1500. Great price and great work. Brakes feel same as when truck…read morewas new. And same day service!

Dave and all the guys at Fair Hill Auto are amazing. They are always ready to help and accommodate…read morein times of unplanned car crises and also planned maintenance. I'm so thankful a longtime friend recommended Dave and his team. The prices are completely understandable, his honesty and dependability is sooo worth it.

We have serviced our vehicles here for 25 years. Vehicles were Honda Odysseys (2), Honda Civic (1),…read moreToyota Tercel (1), Toyota Camry (3), and Subaru Wagon (1). Service was always friendly prompt, and accurate (diagnosing problems). They would warn me about upcoming maintenance vehicles would need and estimates costs. I am from Cincinati, and if I lived there I might do the car repairs with my brother, who is a mechanic. With Fairhill, it feels like I am working with family members to maintain my cars - like I would do in Cincinnati.