I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

Their customer service and services offered have gone down. I went the office because an online…read moreoffer was twice what was advertised. The agents inside said they couldn't do anything. I've already let my annual membership lapse for this year and considering not being a member ever again.

I was a member for 23 years. Then one day out of the blue. I received a letter saying I had to 2…read moreweeks to find new insurance. AAA dropped my home owners. Bit,still wanted to insure my cars and other insurance products. Wow, what greedy bastards!. I dropped all insurance and canceled everything. Besides. The service i received down thru the years was mediocre or poor at best. AAA actually did me a favor. Usaa insurance company gives me towing coverage. Farmers insurance company is cheaper on my homeowners insurance. Thanks AAA for dropping me and saving me money. I'll never be loyal to another business or company ever. Their all out to rip consumers off at every chance. ​

Just need to shout out one of Cindy's employees Wendy for excellent customer service. She helped me…read morewith questions regarding a claim/accident and was super detailed, knowledgeable, patient, and helpful. Cindy picked a great employee

Cindy is an excellent insurance agent whose team cut my Geico rates down from $110 to around $80…read morethrough State Farm for the same coverage while adding renters insurance, which is something I'd been wanting and needing for a couple of years. She and her team also became an exceptional team and resource helping homeless women living on the streets of Albuquerque. They have big hearts and brains. You'll have a hard time meeting better people.

We moved here from another state, and had State Farm for over 20 years. This office messed…read moreeverything up for us. The person who signed us up put incorrect information and phone numbers on our policy. The main office came back with 'uninsurable' because of their mistakes. Once that was corrected, we received other people's insurance cards. Who knew where ours were, because we didn't receive them. Office personnel were very perky and sweet when we called about this, but had no clue what to do, and the office manager was simply rude. We left and now have another insurance company.

This is the best insurance company in Albuquerque. Great rates fantastic service. Pat has been my…read morefavorite agent she always goes above and beyond to make sure we are taken care of.

Both Yelp and the AIP website indicate that both AIP offices are open on Saturdays until 2 p.m…read more Calls to both offices on Sat. Dec. 7, 2024 well before 2 p.m. indicate that neither AIP office is open on Saturdays. AIP - please update your hours both on your website and on Yelp to reflect your actual current open hours. It is frustrating for potential customers to find inaccurate information on these sites when it is so easy to keep your open hours up to date in both places.

I had to give credit where it is due. This young lady Brandy with AIP, is amazing. I can tell her…read moresmile through the phone. She is always upbeat and willing to assist my wife & I with everything we need. Her professionalism is top notch she is up there on customer service like my wife, we consider her a blessing to us. I feel we need more like her in this industry and dealing with a pandemic as we are. What a team of professionals you Have. If you do not have insurance get it. Ask for Brandi she will not stir you wrong. Blessings Jd (Mr.Bond) W. & Lucella W.

Professional, Succinct, Timely, Personal, Respectful...to put it in one word "GREAT!".read more

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Albuquerque. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Albuquerque residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit our agency in Albuquerque today.

I needed help with my Financial Invest Account and Mr. Marcelli got me back on track in less than a…read moreday! I highly recommend his insurance and financial advising services!

Becky is so sweet and so helpful. I had a small lapse in insurance and she was able to get me…read morestraightened up right away and made sure things were taken care of.

Highly recommend!! Responds quickly, great service and affordable. Very happy with the overall…read moreservice.

Great customer service! Any time I need anything they are there and are amazing! Both my car and…read morehouse are insured by this team!

Awesome staff, knowledgeable, professional and friendly. Always ready to address any issues if…read moreneed be.

I reached out to Steve's agency based on reviews, and I was not disappointed! Mindy and Christine…read moreare a pleasure to deal with in signing up for homeowners and car insurance. They have been helpful, prompt, informative and very lovely to deal with. It is a big contrast to the agent I have dealt with at another big insurance company. Dealing with these folks is a breath of fresh air. I have not had to file claims yet with State Farm.