I rarely leave reviews, but this experience was frustrating enough to share. This shop makes…read morepromises they don't keep. The owner initially quoted us a price to fix our engine, but did not follow through on that agreement. We paid $650 upfront and were told we could pay the remaining balance once we obtained the engine. Due to financial hardship, it took some time for us to get the engine, but once we did, the owner refused to honor the original agreement and instead tried to charge a significantly higher amount. I would have never agreed to have the engine taken apart if I had known the quoted price would not be honored. At this point, it feels like we paid $650 for partial work that did not resolve the actual issue. The engine was taken apart, but the root problem was never fixed as promised. Additionally, the explanation provided for the increased labor cost did not feel justified or transparent. Overall, the experience left me feeling taken advantage of. I strongly recommend getting everything in writing and requesting an itemized breakdown before agreeing to any work. Based on my experience, I would not trust verbal agreements with this shop. I hope they improve their customer service and transparency moving forward.

I got 4 new tires, oil change, wiper blades, and my control arms replaced. The price was within my…read morebudget, Chevy did a great job!

What car shop is open on Saturday after 3 pm and Sunday too? Car Doc, that's who!…read more My car took a dump while I was driving southbound on M-53, just a couple of thuds under my feet, then it shut off. Oh yeah, this happened at 3 pm on a Saturday! Car Doc was within my 5 AAA miles to be towed to, and open! I was ecstatic to find out he was also open on Sunday, so I would get a diagnostic the next day. Alas, it was a major repair (replace my engine), and costly as well, but Subbu walked me thru everything. I still don't trust car repair places (long story but I was bamboozled twice in the past) so I don't just jump in and say yes. My brother's friend owns a collision place, so he checked with his colleagues on Subbu & Car Doc. He has a solid rep with those in the business, and the prices he quoted me were fair/spot-on/industry standard. After hearing this, I went ahead with the engine replacement, and Subbu did it within a week (I had a free loaner, so I told him no rush). He kept me informed of minor tweaks he had to make while re-installing the engine, and also coached me on what to look for after picking up my car - minor leaks and such. I did have a minor leak of fluid of some sort, and Subbu told me to bring it back in and he'd look at it. Unfortunately, the leak was not associated with the work he did, but he didn't charge me anything additional to look at it. Trustworthy and fair, I totally recommend Subbu & Car Doc.

My car drives so much better thanks to Subbu! I came in at 3pm to get my car worked on for…read moreShocks/Struts (all around) , a new belt/tensioner, & a new AC Delco Battery for my 09' Chevy Malibu. And Subbu, the owner, is very professional! Gave me a VERY fair price, and was all completed before he closed that day!!!! I will recommend everybody to Subbu for all auto repairs!

John's Auto has been keeping me going for years. They are professional and courteous and they like…read morehelping people. Thank you John's Auto!

Started going to John's consistently for about a year or less now. Thanks to John and the crew, my…read morecar's oil leak was taken care of quickly and at a reasonable price. Recently went to get an oil change and they were able to get it done pretty quickly. They take care of their customers.

Have had Gerry,s service our cars since they opened. Fair pricing,excellent service, staff is very…read moreprofessional and well trained and knowledgeable.

Took my truck in for cylinder misfires. They replaced a fuel injector and verbally told me it…read moreshould fix it and that I'd know if it didn't within a few hundred miles. Didn't make it a mile down the road and the check engine light came back on. Looked at their paperwork and it said "other work is to be expected" and they did not mention that to me whatsoever in the shop. Charged me $500 to replace a part that wasn't bad and didn't even diagnose the true issue. Won't be returning.

mr. mcneal's business is really for the community. period; i pulled up shortly to closing time…read more tire was flat done. he personally took me home got my spear and, changed it .. didn't charge me a dime. he has shown, he's willing to go above and beyond. thank you had to shout you out. hands down no other business would've done that.

Had my 1997 chevy suburban towed,diagnosed and repaired by Mcneal. Frequenting several repair shops…read morein the past 3 years,I find this one scoring an A+. Their staff is courteous,timely, knowledgeable,and their technician solved my electrical problem due to his expertise and experience. These guys care about their customers! (can't ask for more than that these days.) ....Highly recommend. Rich G.

Good and honest people! Worked with my warranty company to replace my cracked manifold. Quality…read morework. Customer for life!

Mike's is very helpful and fast. I needed a new tire because I "popped" a tire in a pot hole…read more They put on my spare tire and had a new tire for me the next day.

I had a hole in my exhaust system and needed it repaired. I called this company in the morning…read moreasking about availability and he said bring it in any time after 10am. I brought it after work around 5:10 pm and they called me about 10 min later with a diagnosis and a cost. I needed a sleeve and it would cost 92.50. I agreed and they had it repaired in 20 minutes. The whole process took 30 minutes and I'm very satisfied with the quickness and how friendly the people were. I'm very satisfied and plan to take all my repair work to them.

Had ny car towed here and my Cadillac converter was stolen either overnight by them or by someone…read moreon the street. They wouldn't show me any video surveillance and they were not helpful at all. The guy was rude about it too. So i do not recommend and the customer service is terrible.

I had to take both of my vehicles to the shop recently; one needed all new brakes and rotors, and…read morethe other needed a new window regulator. Mike made the experience seamless. He got my vehicles taken care of quickly, and for a fair price. Throughout the process Mike was beyond kind and helpful, even offering to bring my vehicle to my home for me to make things easier on me with little kids at home. I will definitely be returning for any work needed on my vehicles in the future.

I was a bit nervous at first as are most of us are with an independent shop but they were close to…read morehome and I decided to try my luck. I've seen plenty of customer cars here over the years so I figured that it was worth a try. My 2004 Grand Marquis needed two things repaired, the speed control for the blower and the air suspension compressor. They did the work promptly and at a reasonable price, far better than what the dealership was estimating. Previously I tried the Lincoln dealership in Southgate for the blower not being able to be controlled. It was either on high or off. Their mechanic had the car for 2 days and couldn't find a problem. They said it was working fine and sent me on my way. It failed as I pulled out of their parking lot so I went back. They said I could leave it again for the night and they would look it the next day again. I decided that apparently their mechanic was not too experienced with intermittent blower speed issues even though the problem is highly recognized on Youtube for the Panther platform cars. On my own with Youtube's help I concluded that it was the blower control resistor, as this was a common issue with the Panther platform and decided to take it to Livernois Automotive. Mike and I talked and they replaced the blower resistor and the problem was successfully fixed in addition to the air compressor I needed for the suspension system. Mike and his mechanics are what we look for in mechanics. Honest, dependable, and with reasonable prices. This is now my go-to shop for automotive repairs. Thanks Mike....