I thought about giving a rating of a 4 because of the limited selection of frames but the service I…read morereceived out weighed that . After my exam I was told when I would received my glasses, I got them sooner than expected . Went in for my fitting I put them on and I was oh my gosh these are all wrong the young woman who was fitting me so very patiently explained to me why it felt so different told me if my eyes didn't adjust they would fix them . But what brought the service over the top I had locked my keys in the car when I stated I might not have enough money to pay a lock smith she offered to pay it thank the Lord I did have enough but her kindness touched my heart. So excellent service all round

From the owner: We are a full service optical shop offering eye exams, glasses, safety glasses, and contactsread more

Went to get my elderly mother's glasses fixed or repaired after a fall. All they could tell me was…read more"we can't help you". My mother has been a patient there for years. They did not want to give me a copy of her prescription. Terrible customer service for dedicated patients.

I went here for the first time and received new medication. I was told that if I needed anything to…read morelet them know. When I called back a month later with a problem she refused to even look at my eye.

Dr. Diamond is wonderful. He has taken the best care of my husband and myself. We both have…read morevision issues that extend beyond the normal and he goes above and beyond.

Staff is amazing, from the check in staff to the Dr! This is the only office I trust for my vision!…read moreThe best part is no dilating of the eyes! They are very prompt and extremely efficient!

Was in summer of 2024 for my yearly exam. I presented my insurance card and they processed and I…read moretook care of what I was told I owed. April of 2025, I get a bill from HFE for $500. It seems as though they used my old insurance info instead of my new one. I have tried calling and also emailing to get a meeting with the owner to see what can be done (as I am on a fixed income). Crickets! Seems as though it doesn't matter that someone else was to blame for the error, it remains my problem. Have been a customer for 20 years. I would have expected better.

Needed a prescription check on my glasses from a different MD. They were kind, courteous & accurate…read moreAND no charge $$. Gave me their findings in writing.

I've been to many many eye doctors in my years, but Hyde Eyecare is by far the best. I've lived in…read moreNY, Miami, Miami Bch., Ft. Lauderdale, Kentucky, West Virginia, but they don't compare. The staff is incredibly helpful and the Drs. are very friendly and thorough. The atmosphere is inviting and peaceful. It almost feels like you're in a spa, waiting to be whisked away to tranquillity. If you need to have anything done pertaining to your vision- look no further. This place is top of the line!!!!!!!!! Thank you Drs. of Hyde Eyecare!

the providers and eye check is great but the eye glasses department is very rude and unorganized…read more don't call me and tell me my glasses are ready and I can come anytime then drive an hour to tell me my appointment is 3 weeks later! very frustrating and doubt I use them again. Just handed me my glasses didn't even sit me at a station to check if they were right!

My sister who is usually wrong about most things,.. was correct in recommending vision source of…read moreNewport We enjoyed going to Dr. Hyde he's in Morristown yet we live in Cosby I was very impressed with the office staff they have a balance of efficiency, yet they have not lost their sense of humor I was looking forward to seeing Dr. Eisenhower as I thought she may have been related to President Eisenhower (I had a wonderful antidote in regards to Ida Eisenhower's letter to someone who was serving in the military) I digress,... The Dr gave me outstanding service I've never had a doctor explain in detail what was going on with my eyes Clear, concise with a good plan of action, was laid out as far as my eye care in the future I did naturally question the qualifications of each person on the staff, As far as their qualifications,... I cleared them as to their knowledge of Brian Regans standup routine regarding an Eye Exam,... https://youtu.be/NfZcv5ePscI?si=wPItP0YBkh9qOOQX The most important one was Dr. Eisenhower And she had in fact viewed the routine, with approval. Reluctantly, I will have to thank my sister for her recommendation . See Photo Below: ‍Thought I was seeing Double,... then I remembers I ordered 2 Baby Frosty's

Today was my second annual visit to Vision Source of Newport. I have been having blurry vision and…read morefinally discovered why. Dr. Norris is very knowledgeable and takes time to listen to his patients.

This place wanted to sell me a pair of single vision glasses for $700.00. Since I declined they…read morewould not give me my PD measurement so I could order a reasonably priced pair on line. They wanted me to come back for the PD measurement and charge $50.00. I will not be back for my annual eye exam.

I was charged $769.20 for single vision, rimless glasses that I was told would take 2 weeks to come…read morein. OK It snowed...I had 10 days AFTER the storm, (yes FedEx and UPS were running fine!) to pick up my new glasses...so 2 weeks and 10 days total time for delivery as I am driving 14 hours up north for a month. Still no glasses..last week...."Oh they're on the way should be here any day..we'll call you!" Waiting....waiting...no call! So I called them..."Oh we didn't tell you????? There was a glitch in the delivery/order..we have NO IDEA WHEN YOU WILL RECEIVE THEM!" Asked for a refund....the gal who works THAT job is sick, no one else knows how?!?! NOPE! What about the DR? I asked..."Oh I doubt it only she knows how"...Needless to say I can't get my glasses, can't get a refund and can't gert a simple straight forward HONEST ANSWER from these people and I will not be returning unless to get my prescription to go somewhere else! You should too...VERY EXPENSIVE AND NOT WORTH IT.

I moved to Greeneville from New York State in the summer of 2017 and was looking for an optometrist…read morewho would take me on as a new patient. I first went to Dr. Clement's office in August of 2017 for a refraction, an exam to determine the eyeglass prescription. I was quite impressed with the tech, Leslie, who took care of me. She was very knowledgeable and thorough. I saw Dr. Clement himself for the first time in November 2018 due to some distorted vision I was experiencing. He too is very knowledgeable and thorough. The front desk staff is friendly also. I was a licensed optician in NY for over 35 years and was leery about starting over at a new (to me) optometric office. As an insider in the business, I can tell you that they know their stuff and I highly recommend the services John Clement and his staff provide.

From the owner: Previously Old Stage Eye Care. New larger office at 1539…read moreIndustrial Rd

I was in town on business and experienced an issue with my contact lens. Dr. Wise and his staff…read morewere so welcoming and so helpful! I would highly recommend his practice to anyone!

A great place for all your eye-health needs. Friendly professional staff. You won't be disappointed…read morewith the care you receive here.