I thought about giving a rating of a 4 because of the limited selection of frames but the service I…read morereceived out weighed that . After my exam I was told when I would received my glasses, I got them sooner than expected . Went in for my fitting I put them on and I was oh my gosh these are all wrong the young woman who was fitting me so very patiently explained to me why it felt so different told me if my eyes didn't adjust they would fix them . But what brought the service over the top I had locked my keys in the car when I stated I might not have enough money to pay a lock smith she offered to pay it thank the Lord I did have enough but her kindness touched my heart. So excellent service all round

From the owner: We are a full service optical shop offering eye exams, glasses, safety glasses, and contactsread more

We were from out of town on vacation here in the Gatlinburg area. my husband had an accident , and…read morehis glasses were damaged, and he was unable to use them ( he had to wear his glasses at all times). I found 20/20 Optical on goggle. We went there, they were more than gracious and kind. Jessica was an absolute joy to work with. She fixed his glasses immediately, and they were perfect! 10+ rating all the way around! Thank you for not only fixing my husband's glasses, but saving our vacation!

Needed a pair of eyeglasses quickly but the woman working there refused to accept my prescription…read moreor help me. Would not recommend at all.

My sister who is usually wrong about most things,.. was correct in recommending vision source of…read moreNewport We enjoyed going to Dr. Hyde he's in Morristown yet we live in Cosby I was very impressed with the office staff they have a balance of efficiency, yet they have not lost their sense of humor I was looking forward to seeing Dr. Eisenhower as I thought she may have been related to President Eisenhower (I had a wonderful antidote in regards to Ida Eisenhower's letter to someone who was serving in the military) I digress,... The Dr gave me outstanding service I've never had a doctor explain in detail what was going on with my eyes Clear, concise with a good plan of action, was laid out as far as my eye care in the future I did naturally question the qualifications of each person on the staff, As far as their qualifications,... I cleared them as to their knowledge of Brian Regans standup routine regarding an Eye Exam,... https://youtu.be/NfZcv5ePscI?si=wPItP0YBkh9qOOQX The most important one was Dr. Eisenhower And she had in fact viewed the routine, with approval. Reluctantly, I will have to thank my sister for her recommendation . See Photo Below: ‍Thought I was seeing Double,... then I remembers I ordered 2 Baby Frosty's

Today was my second annual visit to Vision Source of Newport. I have been having blurry vision and…read morefinally discovered why. Dr. Norris is very knowledgeable and takes time to listen to his patients.

I'm not sure why my original review never posted. Dr. Tarr is very professional. I don't like the…read moreglasses sales pitch at the end so much, but they will give you a copy of your prescription if you ask for it and you can go online if your insurance is lacking, as mine is. The eye exams are always very thorough. I do agree with some on the other reviewers about the time sitting alone in a room waiting for the Doctor, but not enough to take away from the 5 star rating.

All the staff is extremely nice, but this office is EXTREMELY SLOW!! I am not sure what takes so…read morelong, we have had appts at 8a and didn't even check out till after 10a!! We sat in the room for over a hour before the provider even came in. We will use them if needed but will be searching for a new provider as well.

I was in town on business and experienced an issue with my contact lens. Dr. Wise and his staff…read morewere so welcoming and so helpful! I would highly recommend his practice to anyone!

A great place for all your eye-health needs. Friendly professional staff. You won't be disappointed…read morewith the care you receive here.

Was in summer of 2024 for my yearly exam. I presented my insurance card and they processed and I…read moretook care of what I was told I owed. April of 2025, I get a bill from HFE for $500. It seems as though they used my old insurance info instead of my new one. I have tried calling and also emailing to get a meeting with the owner to see what can be done (as I am on a fixed income). Crickets! Seems as though it doesn't matter that someone else was to blame for the error, it remains my problem. Have been a customer for 20 years. I would have expected better.

Needed a prescription check on my glasses from a different MD. They were kind, courteous & accurate…read moreAND no charge $$. Gave me their findings in writing.

Dr. Diamond is wonderful. He has taken the best care of my husband and myself. We both have…read morevision issues that extend beyond the normal and he goes above and beyond.

Staff is amazing, from the check in staff to the Dr! This is the only office I trust for my vision!…read moreThe best part is no dilating of the eyes! They are very prompt and extremely efficient!

My entire family has gone to Dr. Dawson for years, he is outstanding! His manner is informative and…read morecaring. He explains very well, staff is super. He calms you with his demeaner, he is dedicated to each of his paitents, by this I mean does his best, and is immaculate from start to finish. His front desk and assistants are so good also, well run office, can see they respect one another. So all equals a good comfortable experience