Basing my review on quickness and effectiveness alone, I'm giving 5 stars. I called, they came in…read more30 minutes. Never ever has a place been that great. My driver, Anthony, was great! He chatted with me and made me feel more at ease about my horrible situation that landed me needing a tow. I have no complaints about the driver and don't want the rest of my review to reflect his service. It was perfect. However, I have to mention that whoever answered the phone when I called (Dispatch, I believe, not a driver) was not professional. I had just been in an accident, I was very stressed out and panicky. I asked them, "Do I ride with the driver or do I need my own ride/Uber?" I thought that was a reasonable question...I've never had a tow before and I was at work. Even my driver asked me if I was riding with him or getting other transportation-I do not feel that my question warranted a joke. The man on the line responds "Nah, we just drop the truck off with you and you have to drive it home." Keep in mind I am having a panic attack and am not sensing that it's a joke so I go "Oh, okay?" and he goes "I'm kidding." Whole time, he had a tone of nonchalant sarcasm and I felt pretty bad about it. Maybe tell Dispatch to stop making jokes to troubled callers. Really distasteful.

I was stuck on an icy hill which I explained to the dispatcher named Kevin. The driver named…read moreAnthony did show up within the time I was told. That being said he couldn't do anything because he didn't have chains on his tires and said he would have gotten stuck if he tried to pull us out. He did try to physically push us out of the ditch and when that failed he walked away and said nothing to us. Several minutes later the dispatcher called and said his driver couldn't find us then I told him his driver was here said he didn't have chains for his tires tried to push us out then left. Then a few more minutes later Kevin called back and said his driver had to go buy a rope and would be back in 1-2 hours. then about 45 mins later a different person called and said the driver still needed to go buy this rope and some straps to safely be able to pull out my vehicle and that was going to take 4-5 more hours before he could get back to me. In the end my kind hearted neighbors pulled me out of the ditch and saved me over $400 dollars. I will never use or recommend this company ever again lesson learned!

I hit a huge pothole in the middle of the night on US 67 west of Cleburne and my roadside service…read moresent out a tow truck from LoneStar. The truck arrived 30 minutes earlier than I expected and the tow truck operator was very thorough. He took time to explain the process and took lots of care with my car. They hauled the car directly to the dealer and put me first in line for service the next morning. If you're calling a tow truck, you're not having a good time. These folks made it the least painful as they could. ;)

I have had to use them three times through the years and have found their work to be excellent…read more Cars were finished in the time expected. Leo is excellent at communicating.

Ricks wrecker services towed my truck through a classic auto insurance company. His driver who had…read moresupposedly been with the company 17 years towed my 1 ton truck on 35s with the repo rig and hit a railroad track doing 59 mph per my GPS in my classic truck almost flipped his truck and did significant damage to my truck. He was towing my truck that had a camper shell backwards with the repo Rig when he hit the railroad track my camper shell flew off and all the belongings in the bed of my truck scattered all over the interstate. When I talk to Rick the owner of the company he immediately begin to blame my truck for the accident. also per his contract with Hagerty insurance my truck should've been on a flatbed and never behind a repo rig. I strongly urge anyone to choose another wrecker service for any of their towing needs.

From the owner: At Rick's Wrecker Service, helping out folks in the community has been our specialty for nearly 35…read moreyears. That's right -- we've been there to provide 24-hour roadside assistance to Cleburne drivers since 1984. Our range of services is huge, including round-the-clock towing and winching services, help with jump starts and lockouts, fuel delivery, tire changes, decking and undecking, and so much more. So if you get stuck during your commute, need your classic Camaro hauled across town, or you just need a quick tow, we're the team you can always call on.

Was very very helpful and quick to respond. He got there within 20-30 min and worked hard to get…read moreour van out. He was there over an hour helping us and made sure we were on our way before leaving. Very helpful and very reliable and would use him again if ever needed.

Very professional and affordable!! He text me once the car was dropped off as well. Highly…read morerecommend!

Made an appointment to have brakes worked on. I was in an out in an hour and a half. Even did a…read morecourtesy safety check of. my car. Told me it needed a new serpentine belt but, that next month would be soon enough to replace it. Got to see the cute dog as I was leaving. He's a boy but looks like a girl. He had just been to get groomed .

I came here a few weeks ago to get my tire patched up. I was at the university down the road when I…read morenoticed my tire was flat. I'm a commuter and needed to get my tire fixed to make my drive back home so I was lucky this shop was so close to campus. The guys were so friendly and I was in and out in 15 minutes. Only $15 for the patch.

Show up so fast! TCOB! Called Lopez tires for me, be sure he was still there, and LOVE it that…read morethere are a couple of folks in Hill County that work together to save you from your despair.

From the owner: Call now for all towing and repair needs. (254) 582-5261. We at Day and Night Wrecker have top of…read morethe line equipment for all your towing and recovery needs. From large and small we have it all. No hill to steep no ditch to deep. We have 3 locations in central Texas to best assist all of our customers.

On Tuesday at 12:20PM I spoke with owner of this business. I explained that my truck was broken…read moredown and needed to be towed to a garage. He stated that he would get to it first thing Wednesday morning. I requested that he do the tow that evening (Tuesday). He told me he would try but it probably would not be until Wednesday first thing. On Thursday at 11:54AM I spoke with the garage to check on the progress. They informed me that they had not yet received the truck. At 12:58PM I finally got hold of the owner of the towing business. He told me he tried to call me but had the wrong number (caller ID???). He said he tried to call the garage on Wednesday to get my number but they had closed for the day. (They close at 4:00PM daily.) He could not give a valid reason for the delay. I asked him if he could at least reduce the price as I lost a whole day's work with my truck. He told me no and that the tow bill was added to the garage bill. He did not do as promised yet received full compensation and I have no recourse. I'm very glad it was not my wife and children broke down on the side of the road waiting on him for 48 hours. This man did not keep his word and I will not recommend him.

Late night need for a tow so I called B&W…read more The team provided excellent service from beginning to end. The customer service Brandy provided over the phone at a late hour was kind, patient and helpful. I received a fair quote and got a quick response. Driver (Billy) arrived soon and was understanding and friendly. Anytime you're in a bind you depend on quality service and good people to help you out. B&W provided it all. 5 Stars. Strongly recommend!

Couldn't give me 10 minutes to change a bad tire Made me…read moredrive car outside with bad tire and no shoulder on service road ‍ shout out to the owner

Don's Towing was amazing when my daughter wrecked her car in Granbury (over an hour from our house…read moreso we didn't know anyone in the area). Phillip was there quickly to pick up the car and took care of everything for us. Mark then met us twice to take photos and pick up the car (including at 6 am!). Both Phillip and Mark were wonderful and made the process so much easier. Thanks to you both!!

I've used Don's Towing a few times over the years, each with great service. Most recently, Larry…read morecame to pick up my truck and deliver it back to my shop. He was professional, knowledgeable, courteous, and had great customer service without trying to seem fake. Good guy, and good company. There's a reason they are on my short list to call for towing services.