There were four young staff members present, but they did not appear focused on their work. One of…read morethem spent 30-40 minutes cleaning the same door while chatting with another staff member who was working on ours, rather than being productive. We addressed our concerns with the manager, who spoke with the young men, but it did not make much difference. The work that was completed still did not meet our expectations. After more than an hour of waiting, Mr. Alvaro arrived and finished the job.

Desoto Full Service Car Wash…read more I was so impressed with the detail service of my first vehicle here, I returned this month with my second vehicle. I paid $70 for my car and $150 for my SUV. This car is shining like a new penny. There was a spill in the back from a Sonic fresh fruit slush; and it had been back there for a while . Carpets shampooed and look like new. The leather seats have been conditioned and you can certainly tell. This place will be my go to for detail services going forward. Ask for Corwin!

I like this car wash because it isn't packed and has good vacuums. It is in a little ducked off…read morearea off beltline in Desoto and is gated . There is usually no wait or small wait times. Checkout is smooth and they have an attendant that will guide you in the wash. Pretty spot free so it does its job all the way down to the basic wash . They have a detail area where they house interior spray, rags, and window spray . A quick and easy experience every time I visit .

More poor service from the customer service team: first they said they're not responsible because…read morethe running boards are aftermarket, which they're not. I clarified and pointed out I go through other car washes all the time without any issues. Then they simply refused to address the claim with no explanation. Definitely avoid these guys. Heather (Car Wash Customer Care) Feb 26, 2026, 7:34AM MST Hi Adam, We conducted a comprehensive investigation regarding your claim. This process involved a meticulous review of all relevant evidence and documents, an examination of camera footage, and an inspection of the equipment within the tunnel. The results of this investigation indicate that the car wash is not responsible for the damage you reported. Your claim has been denied, and this decision remains the official position of the company. Thank you for your time. Heather Customer Service Rep Takecare@take5carwash.com Take 5 Car Wash Home of Pro5 Plus Adam Brown Feb 26, 2026, 6:57AM MST Heather - the running boards on my truck are not aftermarket. They are original to the truck and I've never had a problem with them in any other car wash. Please advise. Thx, Adam Heather (Car Wash Customer Care) Feb 25, 2026, 9:11PM MST Adam Brown 2023 GMC Denali Ultimate VIN # Date 02/7/2026 This letter is to confirm that your recently reported damage claim at Take 5 Car Wash location #- has reached the Take 5 Corporate Claims department. Please know that we have completed a thorough investigation of the situation and reviewed all the evidence and/or documents related to your claim. At this time, we have determined this factual evidence does not support a claim of damage caused by the service at Take 5 Car Wash. The facts of this claim's denial are as follows: Our management team has concluded that your claim was a result of After Market Parts. This includes, but is not limited to, · Lightbars · Decorative Antennas · Decorative Valve stems · Decorative Spare Tire Covers · Luggage, bike, ski, or other equipment racks · Ladder or utility racks · Cargo and bike Carriers · Running boards · Wheelchair Ramps · Hitches and hitch attachments · Spoilers · Hood Scoops · Rain/Wind/Bug Deflectors · Truck Bed Covers · Non-factory installed parts We take all customers' concerns seriously and conduct thorough investigations based on facts and evidence. The facts presented do not support the conclusion that Take 5 is at fault for the issues you are experiencing. Thanks, Take 5 Damage Claims Heather Customer Service Rep Takecare@take5carwash.com Take 5 Car Wash Home of Pro5 Plus

The coin wash here is not maintained. The change machine typically doesn't work, and the foaming…read morebrush is about 50/50. If you go after dark, the lights may or may not come on. Bottom line: don't count on this location for an after hours DIY wash.

can't go wrong with this place, love the way my car looks when its all clean and shinyread more

Pretty good vacuums here. This is normally a busy location but it moves fairly quickly. There will…read morebe times when there's promotions and service representatives will inquire if customers would like to sign up for memberships. That can make the line move slowly pulling into the car wash but it moves at an otherwise steady pace. After purchasing a wash, you have the opportunity to pick up air fresheners and car wipes before you head into the wash. Fairly clean parking lot and lots of different lanes . In and out experience here at super star, which makes it an efficient place to get your car cleaned and hop back to the hustle and bustle . Nice location, right off of Cockrell hill and highway 67 by QuikTrip.

This place sucks. Scanners never work. Car wash its self always has certain sections not…read morefunctioning. I been a member now for sometime and the only reason I stay is because I go to Lewisville twice a week and the one up there works great. So it's possible to get this location in shape. I just don't think the powers that be want too!!

Otis did an outstanding job on my vehicle! A little back story of what happened... I left my…read moresunroof open all night..the same night we had a flood rain in my area. I woke up to my car full of water, water in my cup holders, puddles under the floor mats..seats, soaking wet and also the car headlines were soaked! Otis went in and took up my carpet in the vehicle and completely dried/removed excess water out of the car. Shampooed the floors and seats afterwards. Looks like I never had flood water in the car, AND there is NO MILDEW SMELL!! 10/10 RECOMMEND!

We brought my car in at 11 and picked up at 3. He was very detailed and did a great job on my SUV…read more The car looked amazing and smelled great without being overpowering. I appreciate that he was also very personable and made it easy to pay him with online pay options. His motto for cleaning was if you can see it, it'll get cleaned. But he really was able to get many areas that aren't seen regularly as well. We liked our service and we will be back.

Sud Buster's is a total game-changer. They come to you -- home, office, anywhere -- and handle…read moreeverything while you relax. No lines, no self-vacuuming, no effort at all. Professional, thorough, and ridiculously convenient. Best decision I've made for my car. Book them now.

Another 5 star review for the books. They were on time and my jeep looked like it had just been…read moredriven off the lot. And whatever chemicals they use, my car smells so fresh. Have several other cars they will be coming back to clean. Extremely impressed with work product. And for the work, you can't beat these prices

Ghetto!! The staff doesn't talk to you, doesn't help you, the girl "helping" people pay has an…read moreattitude and is always on the phone, I do not recommend this car wash place.

Like my 3rd time coming here and there is NO clean towels... literally every station has NONE…read morevacuums don't have no power either. You're way better off going to wash masters down the street. That's what I'm sticking to from now on. This place sucks

Very nice experience, Jerry took the time to go out of his way to ask more questions and do more…read morethan I would have ever expected and provide me with the best quality and value. Will always recommend tri cities to everyone.

Amazing service from start to finish. Good communication, timely, very good service overall. Very…read morehappy thank you Jerry

Their car washing drive thru is pretty inefficient. If you pay for a premium wash, one of the…read moreminions will have you park and they will towel dry the car which is needed. Otherwise bring your own towels and dry it yourself But yeah their washer thingy is probably the worst I have ever driven through. It doesn't get the car totally clean. Plus when I canceled my membership they charged me again even though I didn't use it ALL MONTH because I had car trouble.

Ordered a Full service wash $25 option ( comes with - Interior vacuum…read more- Basic wipe down of dash & console - Windows & door jambs cleaned - Towel dry From staff) Staff only towel dried the exterior and nothing else. I talked to the manager and he gave me the run around and basically said they are having system problems, he didn't even offer to help the situation. Both the website and their kiosk say the same thing for detail on service! Just my experience I wouldn't come again or recommend :(

Definitely the most raggedy car wash I've been too. From the lazy car washers to the vacuums that…read moredon't stay attached. Will never be back and I have a monthly pass! Will go to the other one. This one is ghetto

i visit this car wash today the vacuums never worked but they continue to take monies out your…read moreaccount without getting the full service, the employees are very disrespectful and rude...please do go here find another carwash that deserves your money!!!