Jay and the team were professional, fast, responsive and did a great job with my move from Queens to NJ! They showed up on time and even though I was up a 4th floor walk up they managed to get all my furniture and stuff down in all under 2 hours! Even helped disassemble and assembled my massive wardrobe. I was stressed about furniture I had to get rid of and didn't want to throw it away but Jay's team informed me they could take my sofa for me to donate to VA which was such a huge help! Nice and friendly team. They are on point and reliable! Proposal for move is reasonably priced. I highly recommend calling Jay's moving for your next move!! read more

I wanted to share my experience for anyone considering using Jay's Way Moving & Delivery, LLC. Jason completed my move on July 30 2026. When I first met him downstairs before the move began, one of the first things he mentioned was tipping his crew, which I found unsettling since we had not even started the move and the focus was immediately placed on gratuity rather than the service that was about to be provided. Unfortunately, several of my belongings were damaged during the move and handled poorly, including but not limited to my child's dresser drawer, scratches to my furniture, and skid marks on my couch that were not present before the move. When I contacted him to discuss the damage, I was disappointed by how the conversation was handled. Rather than focusing on resolving the issue, he immediately became defensive, repeatedly blamed me for the damage, stating that I was unprepared, that my furniture was "cheap," and even referred to me as "petty" for wanting to address the damages that occurred. He repeatedly spoke over me and seemed focused on assigning blame rather than discussing a solution. I found those remarks and the way the conversation was handled to be unprofessional and unnecessary. My expectation was simply to have a respectful conversation about resolving the damage. Throughout the move, I also found his demeanor and handling of the move to be unprofessional. He repeatedly referred to his partner using the word "ni**a" and made derogatory remarks towards his partner that I found inappropriate while working in my home. I also personally observed him tossing my personal belongings while moving furniture, which raised concerns about how my items were being handled throughout the move. Additionally, I observed him tossing garbage at the property and not making an effort to clean it up until I addressed it. When I brought it to his attention, he commented that it was a "gift" to me, which I found inappropriate and disrespectful. On August 5, 2026, he stated that he was willing to replace my photo frame and repair the damaged drawer. During that conversation, he referred to the furniture as being "from IKEA" and "not solid wood" as a way to minimize the damage, although he was not aware of where the furniture was purchased. However, as of today, the matter has not been resolved, and I am still waiting for a satisfactory resolution, including appropriate compensation for any items that cannot be repaired or restored. Since this happened, a few mutual members from Blaque Resources Network Facebook group have privately shared with me that they experienced similar issues but chose not to post publicly about their experiences. Three people from FB have independently offered to help mediate between us, however, the damage remains unresolved. Jason has not followed through with coming to my home to assess the damages & no compensation or resolution has been offered for the documented damage. I've attached his response to my original post in the Blaque Resources Network Facebook group, in which he publicly shared photographs of the interior of my home and my personal belongings without my knowledge or permission. As of August 21st 2026, this business has blocked me on social media and one of the mediators indicated that the business is not open to visiting my home to assess the damages caused. read more

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My family just completed our 3rd move with Jay and his crew. Jay is always great to work with. He came prepared with all the right tools to carefully disassemble and reassemble my furniture as needed. I would not hesitate to call Jay the next time I need a mover. read more

This is the worse experience I ever had. The lack of professionalism after we did a walk through and agreed on a price. It is so much to write but he damaged my property He placed my property wherever he wanted too. He is a swindler. He advertised he removes trash. I asked and said I'd call him another day to come get because I had to dismantle some more things. So i wanted him to come get it all at once but he volunteered to take it down and take the trash. I get a picture at work saying he can't remove it and how we'd want more money. Yet something we had agreed on prior. PLEASE DON'T SUPPORT THIS BUSINESS. read more

Jay, you came and did the walk through yourself. There was nothing more in the house the day of the move. As for the landlords worker, I had no control over what the landlord does. I asked him to have his worker wait until you left, and he did. What did I lie about? You're making no sense. And still you don't address the multiple items damaged, the damage you did to the walls, your workers stoned on marijuana all day or the fact that they got into a fight on the front lawn of my new home. But, yeah, keep making excuses. Your business is terrible and should be avoided at all costs. Your guys smelled like marijuana all day. My fiance and the landlord noticed it. The few things you did wrap, you wrapped only on plastic. You promised me in the initial consult that every piece of furniture would be wrapped in moving blankets and plastic. You also promised all the picture frames would be boxed in cardboard, but they were shoved into the way overloaded truck and damaged. And you still haven't addressed the fact that your guys got into a shouting match on my front lawn. That was a great first impression to my new neighbors. At the end of the day, this entire move was a complete disaster and you should be embarrassed and ashamed by the level of service you provided. If this is what all your customers could expect, then you should just go out of business now, because it's terrible. read more

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Absolutely the worst moving company the guy Jay is condescending, rude, and lazy and its unfortunate that his lack of business skills actually got-in the way of business. Then he expected an apology because he called my partner a liar and I addressed it. Good Job you have now wasted your time, gas and energy and a very good clients Because of your poor mentality and bad business sense. read more

I will preface this by saying that my first scheduled mover was a no-show, so I was stranded at the storage unit without someone to help me. I asked a mover there if he knew someone who could help me, and he gave me Jay's Way's number. Spoke to Jay directly, said he would try and see what he could do. We stayed in touch for a solid 45 min as he tried to figure out logistics on short notice, and it worked out. I think he was short-staffed because he brought someone along who didn't have the enthusiasm Jay himself did, but the move was quick, thorough and affordable. He was super professional. I can't speak to what others' experiences may have been, but it's Covid, and moving companies are overextended and probably dealing with some unreasonable people. I would highly recommend Jay's Way. read more

This was by far the worst moving experience I've ever had. Jay and his guy showed up reeking of marijuana and totally unprepared. They had no supplies to move out furniture. No blankets, no tape, no wrap despite being told several times prior to our move that these items were to be provided. Our furniture was so poorly moved and packed into our truck. Several pieces damaged with cracks, scraps, and dings. When we plugged in our TV at our new place screen completely cracked and destroyed. Contacted Jay several times regarding these issues with now response. When finally able to reach him he did nothing no compensation, no refund not even an apology. This is terrible business and he should be shut down. DO NOT MOVE WITH THESE PEOPLE! read more

BEWARE HIRE AT YOUR OWN RISK!!!!!! If I can leave less than one star I would. I had Jay move me and my girlfriend once before and it went off without a hitch. So I hire him to move me again two years later and here's were the problem starts. He never showed up even after confirming the night before. I continuously called him when 30 minutes past the agreed upon arrival time he was still a no show. I think I must have called him 10-15 times still never receiving an answer before I finally gave up and rented a uhaul and did it with the help of friends and family. I never received a phone call or apology or anything. read more

Absolutely the best!!! Jayson came on time saw what needed to done and against all odds was able to do a moving job that NO other mover could have done !! He and his team are absolutely amazing!!! Highly recommend. He can get things done that everyone else says can't be done !! A true professional. read more

Jay and his team member was extremely professional and very considerate. My parents were visiting me during the move and I was stuck at work. He continued to reassure them that everything would get done and they did not have to worry! I highly recommend this moving company!! What great service! read more

I used Jay for a whole house move on June 4th. Jay and his team were the BEST! I did research and compare other companies before making my decision and Jay was the only person to actually come to my house before I decided on him to actually see what I was talking about before he quoted me a price. He was personable and I trusted my gut with him. So glad I did! Moving day was seamless! Jay and his team were on time, courteous and most importantly careful with our possessions. They even swept up after they were done. 3 days later Jay called me to say he found a small key in his truck that was from an antique cabinet of mine. He came back to my new place to drop it off personally! I recommend Jay's Way highly! read more

I contacted Jay's Way Moving for a last-minute move. They were able to do the job the same day and worked quickly and efficiently. The rate was affordable. read more

I scheduled a last minute move on Memorial Day this year, the owner picked up my call that day.. showed up with 4 guys and at time I needed them to come 3 days later. The movers were professional and trustworthy!!! I highly recommend Jays Way Moving. Thank you so much. read more

Reales of Marijuana ,charged me 700 dollars plus demanded tips for 3 hours of work. Rushed through the job couldn't be done quick enough. Broke a tv, a dresser, and an armoire. Demands to be paid in cash so he wont have to pay taxes I assume and refuses to give you an invoice and left the site after 3 hours of work and one of his men did showed up to the move 2.5 hours late. May God have mercy on your soul if you book him to move some furniture. read more

I needed transport of 4 chairs from Central Long Island to a clients apartment in Manhattan. I contacted Jay, and he explained the process, showed up the next day ON TIME, properly packaged the items, and delivered them as promised. He also texted me when the job was completed. Jay is a very nice, professional guy, and I will definitely use his services again ! read more

Jay and his team were very helpful, professional and efficient. Jay came to my place personally to gave us an estimate. We negotiated and agreed on a flat rate for the move. The previous mover we hired a few months back had trouble fitting everything in the truck but Jay and his team were able to load all our furnitures and boxes quickly and efficiently (the trucks were the same size). Although we agreed on a flat rate without tips, I ended up tipping extra in the end because they did such a good job. Would definitely recommend read more

Arranged garbage pickup by phone. They came picked it up and sent me a video within a couple of hours while I was at work. I released the very reasonable payment. Never met them in person, but great job. read more

Amazing movers! Jay and his wife helped me move out from my elevator building to a walk-up building. They were professional, fast and responsive. They also helped me move my mattress up to the loft my new apartment which was super heavy. Great guys, would definitely recommend them! read more

Quick, reliable and friendly service. Fair pricing too. Jay clearly cares about what he does and has a great crew. They made our move a much easier transition by being so nice and helpful. Would definitely use in the future and recommend to anyone looking for movers in Queens. read more

Just book them! Excellent team of movers! I received 5 Star treatment for a great price. They were punctual, professional and went way beyond the call of duty. The owner himself even oversaw every aspect of my move. Moving is super stressful but they made it so much easier. read more

Very RUDE. The person who answered the phone hung up during the conversation yet they are running a GROUPON promo. Was not skillful enough to answer questions about the promo. read more

HIRE ANYONE ELSE!!! These guys were just alright BUT THEN THEY STOLE OUR STUFF. The team showed up late, moved excessively slowly, left their trash allover the building, took apart light fixtures and didn't put them back, and took a break every half hour... but I wasn't that bothered by it because the team leader (not Jay but a guy that works for many moving companies including Jay's Way) was really friendly and helpful and they were careful with our stuff. And even when it took them SIX hours to move our stuff out of our old apartment (it was a five floor walk-up, the whole move took 9.5 hours), I was willing to chalk it all up to the heat and circumstance. Then they left with two of our boxes. And sure, we should have counted, but it was a long day. So we emailed them right away to ask to return the stuff. At first Jay was responsive, and said he'd deliver it that week. He never did. And still hasn't. It's been 6 weeks. They've stopped responding completely and I'm starting to think we won't see any of it again. So if you care about keeping the things you are hiring a mover for, I would recommend ANY OTHER COMPANY. (I had a great experience with Clean Cut Movers 3 years ago.) read more

Excellent service. I've used Jay multiple times over these last few years and I will continue to use him. Jay and his crew were nothing but professional and careful. Always punctual and courteous with our specific requests. He even helped put our bed together. And when I used him the next time helped take it apart and put it together again. I would never even think of using another moving service. read more