I had to deduct two stars because of the license plate department. It's a separate office in the same building ran by a woman women. She's a grown woman but it felt like I was dealing with moody teenage girl. If you need to deal with her I strongly suggest you do it in person and not over the phone. She's forced to communicate with you in person. About 2 weeks after I bought my car I called JB3 Auto and asked about getting my license plate. The boss man said "She hasn't called you yet" I said "No" he said "Don't worry I'm on it". A week later I get a text in Spanish asking me to confirm my license plate, no big deal but I don't speak Spanish so I thought it was spam (eventually I translated it) I sent them a picture of my license plate and I got no response. I called and no one answers. A week goes by and I call again and she answer and tells me that I sent the wrong license plate picture (which would have been great to know a week ago) I send them a picture of my other license plate and get no response again. I wait a week and call them again, she answers and ask's me to confirm my license plate again, then she said " I'll let you know when the license plate is ready." Another week goes by and I call again, same as last time "I'll let you know" Two weeks go buy and I drive up there (almost 2 hours) because my temporary license plate expired. The lady in the license plate department took my information and asked me to confirm my license plate AGAIN! with a picture, like it was the first time (This was the first time I've seen any actual progress towards getting my license plate) and left the info on the computer desk to deal with on the morning. She told me my license plate should be ready by the end of the week and it will cost $300. A week later and I sall a few missed calls from the JB3 license plate department , so I call them back and they said "sorry we dialed the wrong number" then hang up. I call back immediately again and they don't answer. Then I noticed a text to Zell them 300$. The whole experience was time consuming, Annoying, and if they actually answer you get this (Buzz off) kinda vibe from her, like she have better things to do. Like I said " Moody teenage schoolgirl" If I didn't show up in person it could have been months longer, if ever. It took months of my time to get my license plate. Other than that the sales team was great, the boss helped me out with all my paperwork and bills. I showed up out of the blue and asked to buy a Ford I saw online for 13000$ he said he couldn't sell it to me for that much and dropped the price to 10000$. I said ok. I ended up putting 3000$ into repairs and got it running like new, which is ok because I knew it had been in a previous accident. Basically everything was good except for the license plate department. I'm happy to be done with them. read more

They really don't care about customers, gave me a price was going to leave with a truck and then I had a different price on the bill of sale! And I was told it was because of the loan company raised the price! Which is a lie! Also they weren't going to put gas or change a light bulb! After putting $2500 down, I decided to back out of the deal and they "refunded the money" but I'm still waiting and I need the money to get something! I went there 9/4/26. And I did research on how long a refund would take with the card machine and it says up to 10 days! Then found out that they could've easily voided the transaction and I would've had my money back in an hour! read more

I strongly advise against engaging with this establishment. This dealership exemplifies the negative aspects that can tarnish the reputation of private dealerships. The customer service is subpar, and the staff appears to be unproductive, merely congregating at the front of the facility. The atmosphere resembles that of a questionable gathering place. I traveled all the way from North Miami to purchase a cargo van, but the staff exhibited a lack of seriousness, displaying rudeness and unprofessionalism despite my status as a cash buyer. I urge you to avoid JB3 AUTO DEAL. read more

This is the worst dealership I have ever dealt with, the worst customer service. They have no care in the world about potential customers. They will not get many customers at the pace. I contacted someone who claimed his name is Jose. I don't think that is his name. He noted that everything is perfect. I know better, so I planned to take it to a 3rd party. They refused to allow me to take a test drive. That's not where it started. I called to inquire about a vehicle ahead of time. I asked if I could take it for a diagnostic to a dealership or to an independent shop. My conversation leading up to the visit was encouraging. However, when I arrived, every prior conversation went out of the door. First of all, the vehicle did not start-up, it had to be jump-started. Secondly, the vehicle was blocked-in with other vehicles, so it appears as if "Jose" had no interest in selling the vehicle. I was told that I cannot take it for a diagnostic or even take it for a test drive. The workers had no interest in selling, they all sat around. I absolutely DO NOT recommend this establishment. I don't know the purpose of this business..... it is not a place to attempt to purchase your next vehicle. read more

I went down there drove over 10 hours and they told me a whole different price when I got there. I definitely would not recommend this place if you are looking for a car call KLM Auto Sales they helped me and got me set in my new car. This place is terrible I wouldn't even send my worst enemy here. If you want to get taken advantage of go here. This is your place. I'd give 0 stars if I could. read more

Cuidado JB3 este dealer son unos estafadores te dicen una cosa y luego te mandan la grúa de madrugada a tu casa y te quitan tu carro y no te devuelven ni la plata NO RECOMIENDO ESTE DEALER DE RATAS read more

I was coming down south from Melbourne Florida to pick up Cabinet and I stopped by here about a they advertised when I got here the van had 292,000 miles on it not 167,000 a total waste of time don't waste your time coming here this is a total rip off a scam operation someone else called it right this is NOT a dealership it's a Stealership. Bait AND Switch. Total Scam read more

JB3 Auto Deal - The scam artist are on Facebook marketplace they have the worst reviews told me they had a van that had 168,000 miles reality 292,000 - Auto Detailing Near Me - Hollywood, Florida

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These guys are absolutely getting their friends and family to make fake 5 Star reviews for them. Trust the 1 Star reviews about these guys and do not visit them. Found one of their vans on CarGurus for a good price, contacted them multiple times (phone, and text) and we agreed on an OUT THE DOOR price (look at the pictures). I told him I was coming with a bank check with the exact amount we agreed on and he said ok. I flew from Tampa to Miami to buy the vehicle and when I get there the guy tells me that the van is 5K more than what we agreed on. He said "the guy on the phone just tells you that so you can come in". That is not even mentioning that when I got there, the van that I was looking for had a windshield that was completely destroyed, no working AC, and the outside looked like someone took a bat to it. All stuff that you cannot see in the pictures and the guy did not mention over the phone. Seriously, do not trust the good reviews. These guys are scammers and made me waste time and money because of their lies. read more

SCAMMERS. Lied about pricing to get me there. They list vehicles for lower pricing, then when you get the price is much higher. Lied on advertisement about mileage, too. Don't waste your time. Waste of a day and energy driving out there. read more

Everything advertised was not what they have when you go see the vehicles. The cars have more miles and the price they show is never what the real price is. Scammers beware! read more

I called and Angel answered the phone. In the middle of conversation...as he chewed his food loudly in my ear....he entertained an entire conversation with someone else. When I cleared my throat to remind him of my I was still on the phone he said, "Oh My God". He was condescending, unprofessional, misinformed, unknowledgeable of the product, rude, abrupt with his misinformed snooty responses and impatient. I hope the owner sees this address this immediately. Boooo to you Angel and JB3 Auto Deal read more

I saw a car online, I asked 3 times for carfax but he would not send it. He kept saying its good, its clean. When I went there he still saşd its clean but would not give me the report. The car looked liked it got into a big accident. Lines were not straight, door gaps would not match. He wasted my time. He is a liar. read more

JB3 Auto Deal - Like New, low mileage, clean title, 1 owner only, no accidents - Auto Detailing Near Me - Hollywood, Florida

En realidad son unos estafadores. es una verguenza las mentiras que te ofrecen , no crean en ellos, todo es color de rosas y cuando logran embaucarte niegan todo. los vehiculos que tienen no sirven para nada y te dicen en tu cara que estan buenos. les aconsejo que no compren nada ahi por que van a salir estafados. sinceramente deberian cerrar ese local. Me atendio un tal jimmy y resulta ser que el vendedor se llama Pedro Bolivar segun los papeles. hasta en eso mienten. Les marco una estrella por malo pero es demasiado para los estafadores que son. read more

KEY SCAM -- Beware. Charged $450 for a new key because they claimed they didn't have the spare key. Then a few weeks later they send me the spare key (scratched up, dented, clearly very used). They claim that their contractor sent them this "used" key and it was not they're fault BUT the key even has the dealer tag still attached!! Then they claim that this was the agreement anyway. They claim they never promised a "new" key, just a key. Clearly they've done this scam before!!! read more

JB3 Auto Deal - Auto Detailing Near Me - Hollywood, Florida

Les recomiendo a muy buen vendedor llamado Yoan qué me atendió para la compra de un Van con muy buena atención y excelente información sobre el carro el cual me pude comprar read more

I don't recommend anyone this dealer they're a scam and a rip off,went there to buy a truck that they told me was there when I got there after driving from west palm beach only to hear it was sold weeks ago then tried selling me something else so I told them only if it's cash our the door no payments, they sold me a truck that they reprogram so I leave thinking it's good then when all lights came on dash they told me as is, now I have thousands to spend on car after just buying it, then they called the next month saying I owe balance ask me to pay when I told them I made cash deal out the door they feeding me bs saying if I red the contact I sign showing me something different from the signed document I signed and being rude on top of it when I told them to call the guy who sold me the car along with the boss, they say the guy don't work there, how you have a guy sell vehicles at you dealership that doesn't work there? I asked for boss, boss not in but you can call me for money though, I'm telling you guys you go regret it if you buy here and look at everything before signing anything, that's how they get you what you sign is different from the paper work they give you, take your money and go elsewhere don't end up like me guys. read more

I can't believe that in the state of Florida this car dealership are scammers I have the worst experience with them not even a month with the truck they toe my truck when I went to talk to the dealership the lady in charge say to me 1500 to take the truck out and then told if want the truck back I have to put more money down because the bank denied me so I said to the lady since they denied me can I get my deposit back she said no they rob me for my money I need for the attorney general look into this and help people like me this no good dealership need to be investigated read more

No lo recomiendo ya que tratan a los clientes como basura, nos llaman groceros cuando no permiten que nosotros nos expresemos en cosas que ellos nos prometieron y no cumplieron, nos ofrecieron gomas, cambio de aceite y filtro, y una pieza que la camioneta no tenia, y pasaron las semanas y nunca se comunicaron, mi esposo los llama y empezaron con excusas baratas. Mi esposo les dio mas tiempo y aun asi el señor Jose Angel no dice que somos groceros por nosotros reclamar lo que ellos nos prometieron... No los recomiendo no tienen palabra pero si son amables para coger a la gente de pen...a y poder ellos garantizar su dinero... Y son tan irresponsable que llevamos un mes con la camioneta y aun no llega la placa. No juego con nadie cumplo mis palabra siempre. So siempre espero que tambien me cumpla. Pero no todas las personas no son asi tristemente. read more

this is the wort Dealer where you can buy, that no one come to buy whit those people. I have never seen such cheekiness. they mock in your face , they rip you off in your own face . I dont know how they do it , but they are most skilled people that exist to kill you. it doesnt matter what you do , if you buy with them , you are going to leave , not only hurt but psychologically and emotionally affected. I dont know how this dealer still exists. read more

do not, i repeat, do not buy a vehicle form this business!!! they are dishonest!!!!! they will tell you one thing and do something else! this is the worst car buying experience i have ever had. the sales person daniel, will lie straight to your face with no remorse.. he pretty much laughed in my face after driving almost 3 hours for a vehicle he assured me they had. after the 3 hour drive, i was told that the car was sold the day before.. the inventory they show online is not the inventory that is on the lot.... i would not take a car from this dealer even if i was paid. steer clear of this dealer. you will be sorry you bought from them. read more

Worst deal ever!!! They sold me a sprinter van that they said it was in good condition that it had gon through inspections and that it had nothing wrong i have spent over 10,000$ in the car and now i have to put a new engine on the van aswell never buying anything from them again and i don't recommend anyone to buy from them they're not trustworthy read more