I was very pleased with the whole process. the manager Adam was very professional and courteous which made it easy for me. Thet job was done and as promised on time. I will definitely be back. read more

German Car Depot has been amazing in their quality of customer service. From Rich who is always welcoming and ready to get my car issues addressed to Jose who is the kindest mechanic I have ever known. Issues are clearly explained and addressed. I highly recommend German Car Depot to everyone. They are consistent on every visit for value, service and quality. read more

The German Car Depot team is incredibly professional and trustworthy. They have serviced our car for a few years, and we will definitely be back again! read more

I've been bringing all of my cars to German Car Depot for years, and they never disappoint. The team is extremely professional, honest, and completely fair with their pricing. I will never take my vehicles back to the dealership for service again--these guys do fantastic work without the inflated costs. Highly recommend! read more

Absolute best car repair shop I ever used! They are so skilled and customer friendly. HIGHLY recommende!

Excellent experience and very happy with the repair. Very knowledgeable and helpful. With good communication on a regular basis. No complaints except one issue and that was there is no cars available to replace yours while they hold your car for a few days when it's a big repair. I booked my appointment online and I was specifically asked if I would need a car and I said yes assuming it would happen. It's not a deal breaker. I just know next time to skip over that question. Other than that it was a very good experience and I would recommend them to anybody who needs their car repaired. It was an expensive repair and came in about $300 less than the dealership would have charged. I was happy about that also. read more

After spending $3100 on an alignment an AC actuator the vehicle had to be returned TWICE. Once because the AC was never cold as previously throughout the entire vehicle. Secondly, no CLEAR explanation was given of why after 5 years of ownership that after they dismantled the dash the Check Engine light came on and the vehicle experienced rough shifting issues? I feel like they returned a ticking time bomb to us. Sorry but - Thumbs down for me. read more

Wonderful experience! Kind, courteous and very clean. Mmmmmmmmmmmmmmmmmmmmmmmmmmmmm read more

I started going here several years ago when I got a diagnosis and very high repair quote from the dealer. It sounded off to me, so I called German Car for a second opinion and they confirmed what I thought, saving me thousands of dollars. Been going here ever since - honest and reliable, I strongly recommend them. read more

I know it's an oxymoron to use the word honest and auto mechanic in the same sentence, little lone to describe them but in this case it applies, I know, I'm just as shocked as you are, but yes this place definitely deserves it. I looked them up on the internet saw their reviews and I gave them a shot and I'm so glad I did. Rich was extremely professional, courteous and straightforward no trying to sell me no pitch he gave me an extremely good price hundreds of dollars less than the dealership and others. They did a complete health report on the vehicle came back all good, as opposed to others that told me I needed a bunch of other things. Work was done fast same day everyone was very courteous and polite. Great place! This is the only place I'll take my cars from now on. Very highly recommend them, if you try them you'll see why. read more

German Car Depot provided excellent service for our 2018 Tiguan to replace the water pump and thermostat assembly. Their estimation process and repair was fast with a 1 day turnaround, and the cost was fair. We will use them again in the future. read more

I give them 1000 stars they were very nice I had my audi A7 toll to the shop the services was amazing. When I received my car back it drives like new ,They're The BEST!!! read more

I have been coming here for over a year now and I'm still very satisfied with the work and customer service. Just got my regular oil change and check up. read more

Efficiency and detail oriented. I have been taking my mini cooper there for 4 years now.

German Car Depot provided great service as always. They are very professional and made the right solutions to the issues found. And they did the jobs perfectly. Their pricing is reasonable. read more

Brought my car for break pad and rotor change asked questions and customer service rep. was rude

Since purchasing a 2015 Volkswagen Tiguan two years ago for my daughter, I have taken the car to two garages/mechanics for service. The car had 152,000 miles on it at the time of purchase and it cost me $4500. I knew it would need a complete overhaul to get it running well for a few more years of life to permit my daughter to get her driving experience and take her to college. And it did the job. Recently we noticed the car breaks needed service and we wanted to find a new garage that would also address the other issues as well. None of the other garages/mechanics addressed the biggest issue of all - the vast oil leaks coming from all gaskets and burning oil all over a hot engine whenever the car was running. The smell of oil fumes in the car during and after driving it. None of the other garages/mechanics had attempted to fix this. None answered me when I mentioned the smell of burning oil. Then we found German Car Depot online and decided to bring the Tiguan to them. After listening to our concerns, Eddie who was our service advisor suggested a complete inspection be done (at a cost). A full detailed report was given to us, prioritizing each issue and its price. The breaks were replaced first and then we looked at the other concerns. Eddie sent pictures of parts that were damaged and of oil leaks for us to look at. As each part and service was completely itemized separately, German Car Depot tackled one job at a time as per our consent until we were able to fix all oil leaks. We were kept informed with pictures of all repairs being made as the work progressed during a few days. No traces of oil anywhere as car was cleaned. Pictures of the new parts were also sent to us. We could compare the damaged parts with the new parts. When I purchased the Volkswagen Tiguan, I knew it could be fixed for a few more years of use for my daughter to learn and be safer in an SUV. But only German Car Depot took the time and put in the vast work for the Tiguan to feel like new. We are so happy and grateful. Thank you Eddie. Thank you staff and mechanics for the great work. read more

There's no upselling. Fixed quickly, obviously high priced repairs for German cars, but not unlike other shops' prices...which they check each other on anyway. What can we do ? The best thing is they explain everything in written form, guarantee the work performed and check in afterwards to follow up. read more

Always great service and repairs. Reasonable priced and knowledgeable mechanics. Highly recommend read more

German Car Depot - Auto Repair Near Me - Hollywood, Florida

Called for appointment & asked about the battery being in stock. No problem! Brought the car in Alex told me I'll be out in an hour. Waiting Waiting for 1 hour only to learn NO PART in Stock . They didn't have it, they had to order it.....vendor didn't show w/ part . LEFT & Brought the car to BMW for the same exact price..... Alex, You lost a customer for Alan's business by not being forthcoming......be a upfront with customers it goes a long way much more than being deceptive ! read more

Benz dealer 'couldn't figure out where the leak is from'... Got tired of waiting and my friend recommended GCD It is easy to communicate via text They are professional and honest and most importantly they fixed my problem! I'm definitely coming back! read more

Volkswagen -- Folks Car, or "The People's Car". Yeah, I'm not sure about that, just from the difficulty of self repair! What I'm sure about is German Car Depot! I consider myself a car guy. I do the majority of my own work yet when my family grew from one VW (my wife) to TWO VW's (my daughter), I was a little bummed. Why? Because German engineering is, in my opinion, slightly over-engineered! When I did the brakes on both cars, I needed, even for a 2001, a computer to compress the rear caliper piston. That's when I knew, when my daughter's water pump on her 01 Jetta went out, I wasn't going to mess with it. It's a timing job -- my garage has a lot of tools, but I don't want to spend a weekend cursing when German Car Depot can charge me reasonably and have it done in a day. That's just what they did. Monday the water pump goes out. Tuesday I called them and they actually have a tow service they partner with so the car was towed to their shop. The tow driver, Frankie, was excellent by the way. Wednesday, Eddie calls me up and states that my suspicions are correct--the water pump. Gives me a quote and says that they'll start ASAP on it. Friday I pick it up and meet Eddie. Nicest guy you'll meet, especially in the car repair industry. Gave my daughter some pointers on maintaining her 22 year old People's Car and even complimented how great it was for its age. To some of the complaints I've seen, I've owned either Japanese or American cars. Know this: if you're getting a German car, it'll be pricey to repair. Parts are expensive. Which is why I personally won't own one, even though my lovely ladies do. Also, as mentioned, a simple water pump is a relatively intense job...on a 22 year old car! I can't imagine a newer one. I've had experiences at Audi AND VW dealers and I trust German Car Depot more than them. As well, their labor rate seems to be almost half of what the dealership charges. read more

Do yourself a favor and don't let German Auto Depot (GAD) anywhere near your performance car--they'll try to take you for a ride. My Audi R8's AC went out, and the dealer quoted $10k for 10hrs of work with a 12mo warranty. GAD swore they could beat that, so I took it in. Their grand plan? A whopping 38 hours, $11.5k, and a 24mo warranty. I did some calling around, and every other shop said 10-12 hours tops. I told GAD their numbers were way off, and their response? "We know better, our tech wrote the Volkswagen manual. Take a hike." So, I did. Got it fixed elsewhere for less than half of what GAD quoted, and it came with a 7yr warranty. Whether it's cluelessness or bad will, I wouldn't trust these guys with a Hot Wheels, let alone a high-performance car. read more

I was looking to get an oil change for my car and I looked on Yelp and I found this place it had amazing reviews. I want to thank the owner Alan for being so helpful and honest I'm very happy with the service that they have provided they did excellent work in a timely manner. read more

Used to be a good place when the owner was there. Now if you ask questions or make a comment about the price, they get defensive and tell you to go somewhere else. read more

I reached out to this shop with a very simple and straightforward question: how much does it cost to change the transmission fluid on a Porsche Panamera, especially considering that I already had the original fluid and pan. Despite that, they spent a long time explaining in messages why the nearly $800 price tag was "justified." Let me emphasize again -- the price was supposedly justified because they take photos and consider themselves artists in their craft. According to them, Porsche owners should understand and appreciate the premium for such creative professionals. Instead of simply stating the cost of a basic service -- replacing the transmission fluid -- I got a lot of vague talk. In the end, their labor cost was higher than that of an official dealership. So, I'd probably not recommend this place, because aside from poetic explanations, I didn't get a clear answer. read more

More expensive than BMW dealership and they make the wrong recommendations thats take you to spend more money. Sample, Bmw $129.99 oil change $189.99 at this place. I took my car for breaks and oil changes, they said, you are good id the humidity on Florida. 700 miles lates. O you eat the rottor on your breaks, $1289 for the service. When was $600 for the pads 3 weeks before. Look for other place for your Bmw read more

I dropped off my car cause it needed some work done on it. When I got the car back it was covered in sap and other stuff. I went home to see if I could clean it. I'm not clay baring my car for hours and hours. I called the place and they told me to bring it back in. When I got there, the first thing they told me I was a liar, I dropped of the car like that, and even one person said he won't wash that "piece of shit" again. Nice thing to say after I just paid almost 1600$. Funny enough before they do work they take pictures of the car inside and out so this stuff don't happen. You can clearly see that there was nothing on my car when it was dropped off that day. THEY TOOK THE PICTURES. So when I showed the pictures THEY TOOK of my car when dropped it off and when I picked it up ARE 100% different. Even after showing proof of it they didn't wanna admit they were wrong, or say sorry for calling me a liar. They just kept saying "that doesn't happen over night" it was there for 24hours, it rained heavy that evening. Never going back again. Waste of time and energy dealing with stupid people. Go try another place to take ur car if u don't want dirty, nasty people working and driving your car. read more

Unfortunately after going to this business for the past five years last Friday's visit was the last. It started out years ago all butterflies and rainbows. Now it just became another business that could give two shits about it's customers. My Mercedes Benz CLK 350 has had a lot of work done without issues. Than the last few years it started when hubby requested not once but numerous times to get the tires rotated instead they would give it back without this done and said basically they know better. Well hubby is a tire guy that's what he does professionally for 30 years. Last September brought the car in again and asked for a tire rotation not only don't we know if it was done or not but I get a light on my dashboard to check tire pressure after I leave this place. So I text them with no response and say I just left did you rotate the tires and why upon leaving would this light go on if the job was done? Nothing not a word so I get my tires checked where I bought my tires and they gladly balance out the tires and check them. So last week I bring in my vehicle to get the brakes done, as I was told I needed this service last visit. Also I ask to add power steering fluid. When I pick up the car the guy I spoke with was not there and the person cashing me out was in a rush. Pleasantly surprised my car was washed but that only made the visit more humorous. You see on Yelp it says they wash your car with service. For five years they have never washed my car I just gave up asking. In fact last time they told me they stopped due to Covid?! Whatever anyway when I left they answer my text from September 2020 and say they checked the tires a little late don't you think? Than I get the usual texts write a review no thanks I delete I already Yelp. Yesterday the owner asked how was it not really wanting my answer by text. When I tell him the above story. Well he than treats this woman like an idiot and resends his text on his services like I am another idiot woman. I guess I was sensitive being it was International Woman's Day and all and I truly did not appreciate being talked down to. This idiot woman is self made and bought those Mercedes by using my brain and hard work. They were not given to me because I am a little woman or a Housewife of Hollywood! Yep last visit here I am too old and tired not to get treated with respect. Funny thing I thought that's how you are to treat a customer. read more

German Car Depot - How do you get this on your dashboard of your car the second you pull your car out of this place? - Auto Repair Near Me - Hollywood, Florida

At first, this place was great. I would drive 45 minutes to drop and pick up my car. With time, staff became rude and prices jumped up. They do good work but it's not worth the drive anymore. read more

They took my car, diagnosed the issue and gave me a breakdown and a cost. They worked on it and called saying it's ready. We show up to pick it up the car is doing worse and the guy tells us his opinion is to sell the car. After he diagnosed the car he could've saved us the time and money we spent by letting them work on our car. Spent over 4k on nothing, we returned to show them that the car is acting up worse than before and having issues that we didn't have prior to bringing the car to them and they seemed clueless.. they joy ride your car up and down Miami, claiming they are testing the car, my car was located all the way in Kendal when the shop is in Hollywood, steer away from this place and if your going to have them work on your car make sure you go over everything before you let them touch your car, I should've just went to the dealership than dealing with these people.. stay away lot of shady stuff happening at this place read more

They're great. My husband and I take our cars here for years. They always give us fair prices, and quality work.

Overpriced and long wait despite appointment. They call themselves German are depot but all I have seen are a bunch of beat up cars and the entire place is fairly run down. Would not recommend. read more

I came to the German Car Depot (GCD) for repairs related to the gasoline smell in my car. GCD replaced the fuel rail, coils, and plugs for a cost of over 2k. Upon leaving, there was a constant tapping noise not previously there. I called and returned to see if it was safe to use the car. The manager and mechanic listened to the car and, within a few minutes, concluded it was the timing chain. They suggested I trade my car in since buying an engine was expensive. They said if the car stops running, I can "expect to only get $600-$800 for it." The vehicle had less than 60,000 miles. For a second opinion, I dropped the car off at a nearby shop. The mechanic quickly concluded that the timing chain was not an issue and asked where the other repairs were done. The second shop then called GCD to see if they removed the injectors, which would explain the noise. GCD responded, "Absolutely not." An absolute misrepresentation! In fact, the noise stemmed from the seals not being put back on after the injectors were removed. Once the second shop replaced the two cylinders, the noise disappeared. The cost was over $1.2k. The idea that German Car Depot would try to convince me that I needed to spend 10k for a new engine is terrible just to cover up their mistake is beyond scamming. My reasonable request was reimbursement for what I paid and the cost of a car rental. The owner said he would get back to me - but he never did! I'm done with this shop! Do not trust them! read more

After reading the excellent reviews, I decided to make the trek from Oakland Park down to Hollywood to have some mechanical issues on my VW cc addressed. The guys at the shop are extremely professional and friendly. They did a complete inspection of the issues and provided me a detailed report back. We then decided what to tackle and they completed the repairs in one day. The shop is clean, organized and I would definitely go back, and probably will. I also found their pricing to be very reasonable, certainly far less than the dealer would've charged. read more

Excellent service very professional group, I always bring my car there for service. I recommend them for service for your car.

super expensive, patronizing, if you are a woman you will be taken for a fool and the service manager was not even able to enter properly my name on the computer. read more

I would warn everybody not to go here. I took my BMW there to get fixed for 2 minor repairs. $3,500 later my car came out with 5 different problems. They screwed up the first time I was there. They forgot to put coolant back and from there it was a shit show. Blaming everything but themselves. Got in a huge fight with the guy in the office, cursing at me and telling me things about the repair. The best part he had no idea what they even repaired. He was just making excuses after excuses. Google ask me to do a review . So I tried to reach out to the owner and speak with him before I put this online and after 3 days he gave me a number to call that was not in service. I would not recommend this place to anyone. read more

These guys did a great job on my BMW . It was my First time there and had to trust that they would do only what was needed. They did. Received complete diagnostic then a follow up phone call . Totally professional business. Thanks guys! I'll recommend you to all that I know! read more

Total scammers. I was shopping around for the best price on a new car battery. The battery is $230. GCD said it would be $1400 lol