Awesome owner! I've known before the owner started this…read morecompany. Awesome person. Gave me good recommendations.

Be careful, they tried to bill me for months for services that they never rendered. I hired a new…read morecompany because I felt like they were billing for services that they were rendering. I removed the key from the lock box, removing access. All gates were locked tight, 60 days had passed, and they had not been paid yet; they were unable to get to the pool. REALLY. If you are using them, you may want to have a camera near the pool equipment to make sure they really are coming when they bill you. Unfortunate for sure, I hope my experience is isolated.

Brian did an excellent job installing my new pool pump. He was responsive from the start, showed up…read moreright on time, and was very knowledgeable. He made some great suggestions on relocating my pump and filter and made sure everything was installed correctly. The whole process was smooth, professional, and the pump is working great. I would definitely recommend him to anyone looking for reliable pool related services.

Short version: Brian was super knowledgable, on time, prompt communication, and did everything on…read moretime and on price. I highly recommend. Details: I wanted to upgrade my system with all the latest automation and lighting. Also, I had a malfunctioning salt cell that my weekly pool tech could not figure out. I contacted Brian via the website and received a quick text that same day to setup a meeting. He quickly got the salt cell replacement going under warranty (no cost to me!) and spec'd out an automation setup. That night, received the quote with a timeline to get the parts/ installation. Price was right. Brian got everything installed and running very quickly (and on time) and was super communicative / timely throughout the process. I also liked that he was able to set a time for a meeting, not a half day time window like so many do (and fail to meet). It was a breath of fresh air having someone promptly call you back, setup meeting times and meet them, do the work as promised and on time. It's the way it should be! I'll definitely use Brian again.

They were assigned to us for a simple heater repair; Jack arrived same day and took care of the…read moreissue, and showed me how to prevent it in the future. I am looking forward to discussing automation with Jack as soon as I can.

We needed a new pump installed in our above ground jacuzzi. I put in an inquiry with information…read moreabout our issue to Backyard Pool & Spa Repair, and really quickly I received a message back from Jack. He asked for photos of our equipment, and he quickly diagnosed what he thought was the issue. He told me that the office would call to set up an appointment. The office called me soon after, and we had an appointment set up for the next day (another company told me their first available appointment was in 10 days!). Jack showed up right at the scheduled time, and let us know that we needed a new pump. Two days later, he came back, installed the new pump, and had to do some other minor adjustments that he did not anticipate. He didn't charge us anything extra for these adjustments, and his price from the first moment never changed. He got the work done quickly, and was on his way. Everything is working great! I was super impressed with Jack's communication, clearness, and promptness. He is super professional, and we will only use Backyard Pool & Spa Repair in the future!

We are absolutely thrilled with the transformation of our backyard by Garden View. From start to…read morefinish, their team demonstrated exceptional vision, especially given the unique challenges of our site. They truly listened to our preferences and integrated our personal style into the design, creating a beautiful pool, hot tub area and backyard area that even exceeded our expectations. Working with them was a pleasure. They were easy to communicate with, always patient in answering our questions, and incredibly responsive. Any minor issue that arose was addressed immediately and effectively. We recommend calling Garden View if you're planning to put in a pool, especially if you have a challenging space that requires creative solutions.

Several of our friends in the Pasadena area who had beautiful backyards told us that Garden View…read morehad done the design and work. We first met with them in 2021 and they created several proposals, with and without a swimming pool, for different budget levels. We also got a few other bids from other companies, but their designs were so much less impressive and attractive that they weren't worth doing at all. We finally decided to move forward with a scaled-back version in late 2023. Garden View replaced our curved, multilevel brick patio with a modern paver one that is much larger and nicer. They also squared out our driveway and replaced most of our plants and trees with nicer versions. In the process, we also discovered that there were a number of foundation problems with our garage and office and they did all of that work too. Their electricians, plumbers, framers, concrete workers, and landscapers are all friendly and proficient and they make sure you are happy with the work, even years later.

When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

We just had our pool updated by Alex and his fabulous crew and we can't stop smiling, we couldn't…read morebe happier. The time frame Alex promised was perfect and the job finished on time. His crew is very professional, and everyday when they stopped work they left my backyard clean and safe for my grandkids to play in it. We found Alex 5 years ago for a smaller job and he was great, we are very happy we used him and his crew for our pool remodel. Mark & Melissa

Jack was recommended by another pool maintenance person who doesn't do above ground pools. He was…read moreable to diagnose and repair my problem in less than an hour. It's hard to believe it, but the problem was a bad fuse, that just happened to go out when I replaced my water. Very happy with the service and communication. Definitely one of the best service experiences I've ever had.

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.

Ramon did an excellent job.After the fires we needed to drain our pool. Chlorine ans acid wash it,…read morebead it to remove calcium and bring it all back up with the chemicals for a salt cell pool. We also installed a new pump. He was very communicative and quick to respond to any of my questions. Highly recommend him.

Ramon and Abel are absolutely amazing. I first contacted them about my above-ground spa (hot tub),…read morewhich was covered in ash from the Eaton Fire. They came out, drained and cleaned it thoroughly, checked the chemical levels, and even left the hose running with instructions to stop it once it was full. For the deep clean, they charged $275, which I felt was fair, and I've continued with their monthly maintenance service. I'm happy with their service, professionalism, and the connections they have in the hot tub industry. Highly recommend!

I am so happy I called Baccaro to resolve my pool pump priming issues…read more Tony methodically deduced potential problems one by one! Finally, he determined cause to be leak at three way valve. Tony removed and replaced rubber products on said valve. Good News, pump primed and ran like a champ! Saved me big bucks by repairing antiquated valve by not replacing it!!! Thank you very much Sir!! Highly recommend using Baccaro!!

5 Stars -- Baccaro Pools Delivered Perfection! We just…read morecompleted a full Remodeled pool project with Baccaro Pools and we couldn't be more impressed. From the initial consultation to the final walkthrough, everything was handled with the highest level of professionalism and care. The mini-pebble tech with abalone shell finished pool is stunning -- beautiful coping design, flawless tile work, perfect equipment installation, and it feels like a true backyard resort. We have not felt like we could open our back doors when company was over due to the lack of an exciting and entertaining space for 15 years. Special thanks to Tony Baccaro, the owner -- Tony's personal attention and dedication to quality made all the difference. He truly stands behind his work and it shows in every detail. We also can't say enough good things about Job Manager Keith McChesney. Keith was phenomenal -- responsive, detail-oriented, proactive, and always a pleasure to work with. He kept the project on track and made sure we were happy every step of the way. The entire crew was courteous, hardworking, and left our yard clean every single day. The project was completed on time and the result is better than we imagined. Baccaro Pools is a first-class company with first-class people. If you want a pool built right the first time or have an outdated pool that needs a remodeled , call these guys. We are beyond satisfied and now use them as our weekly pool service company as well. Thank you Tony and Keith -- you two made this whole experience fantastic along with your whole team!

Phillip responded quickly to my messages. He had a flexible schedule and kept me posted when his…read morearrival time was delayed by traffic. Then, he assessed the problem with my hot tub effectively and quickly. He found a work around that allowed us to fix the problem immediately instead of ordering a part online that would have required a return trip. He also helped me understand the chemicals I needed to use to get the correct water balance to keep my hot tub working smoothly. His price was fair.

Wish I found Aquatech Masters sooner! Phillip was absolutely amazing! We had the worst summer algae…read moreissue with our pool due to problems with our pool filter being clogged and water heater not working! He came the same day I called and fixed everything and then some! Got my pool vacuumed too; got our water tested and provided us with all the chemicals we needed, the works! Philip is really nice and professional and went above and beyond for us! This is the cleanest our pool has been. I would give 10 stars if I could. Thanks a million Phillip!