I found SafeT Auto when looking for a place that used Snap Finance…read more I was impressed by the number of stars and good reviews that others had given so I called them. Neil was so sincere, honest and knowledgeable when talking to me about the many repairs my can needed. He organized and guided me with the order of importance to make sure I had a safe vehicle to drive! As a woman, its very easy to be taken advantage of however,I never once felt that he was trying to "get over on me" and just take my money! I genuinely felt that he really cared about my safety and keeping my vehicle running well! I will recommend SafeT Auto in Wallingford to everyone and will keep coming back!

The receptionist Neil is very courteous and provides detail explanations. This was my second…read moreappointment with Saf T Auto Wallingford. My first delt with a repair in relation to a loud noise from what I was explained was a bearing issue in the rear. Along with a new alignment and other services, the repairs were made at a very high cost. There was no noice and the car was in good shape. In a few months, the same exact noise returned. I returned it to Saf T Auto only to discover that the caliper was "frozen" and I needed more repairs that would cost $1,300 +. It was explained that the bearing was not the issue this time around. It was the caliper. I decided that alone should be fixed because I simply could not afford to pay the larger cost. I was assured the caliper replacement would fix the issue with the noise. After the repairs, I picked up my vehicle and drove off and immediately my alert AWD light came on. I returned back to the Saf T Auto where they fixed the alert light. After traveling less than two minutes, the same exact noise that was the issue to begin with returned. I contacted Neil. He said that the bearings will have to be changed after all. I refused to pay for additional services because the part was under warranty by Saf T Auto. Neil concede that it was and explained that it will be fixed at all cost in three more days. What troubled me the most was that the underlined issue of the noise conming from the rear was never repaired after I was assured that the caliper was the issue. And to insinuate that the bearings needed to be changed at an additional cost intially then to confirm that they were under warranty after I refused to pay the cost is severely suspect. No apologies we're given. No "we will repair as soon as possible." I was told it was safe to drive around with damaged bearings. Somehow, I believe that is not an accurate statement. I'd give no stars if I could to reflect this second visit.

Ken is the man!…read more While at another well-known tire store, I was informed after a tire rotation, that my rear breaks were at 3mm and needed work. I was quoted $399. Something didn't feel right, so I contacted Ken at Safe Auto Service and made an appointment. I brought the car to Safe Auto. They did a test drive and pulled the wheels apart for inspection. Ken informed me my brake pads were good and did NOT need service. He could have just as easily confirmed I needed work and charged me. An HONEST man! I now have a new repair shop going forward.

Brought my 2015 GMC Sierra 1500 in to have the AC checked (blowing warm). Thoroughly checked all…read moresystems and checked for any leaks/repairs required. Determined a recharge was all that was necessary. Price was extremely reasonable. These are good, honest mechanics not looking to take advantage of their customers. I'll be returning for future service. Highly recommend to all!

Thank you Miguel and Kareem they took care of my leaking tire which all my tires are done here and…read morewill always be done here!

Joe's has been my go to for all things tires for 25 years. They were sold to a company that owns a…read morechain of tire shops about two years ago. Rich, the former owner is still there running the shop so he makes sure that the customer service is still good. There are some changes and the service isn't quite as quick as it used to be but it's still better than the Town Fares of the world. As long as Rich is still running the place I'll continue to patronize them.

I purchased my daughter's BMW 2016 X4 with 114,000 miles. She lives the North Shore. Boston has…read morebeen taking it to NorthShore Autoworks , specializing in Bmw's, etc. they told her that she would need front brakes in future and oil pan leaking mildly . Could wait until this fall 2026. I bring it to Portland automotive and they tell me I have about 15 things that should be addressed , total of $7200. Somehow, I didn't feel comfortable with the service manager owner when I asked him if there was flexibility in pricing during a text exchange, he did not answer. He seemed annoyed when I asked him if the parts were OEM, there was no detail on the estimate, In this regard. I have driven BMWs for 20 years. So I just got a phone call from a very highly regarded Bmw mechanic in West Hartford, who is known for as honesty. He told me my brakes were 75% fine a little wire on the rotors on the front and a little less in the back, but nothing I had to address right away. Whereas Portland automotive told me I needed a complete thermostat sensor yada yada when they check the codes, this Mechanic and West Hartford said he would do less and then see what happens (instead of trying to gauge me.) what convinced me to get another opinion was reading the reviews on Portland automotive, which seems sketchy, especially by men who probably it appears to me no more about cars versus the women to think they're very nice. Well, I'm a woman, but I go with my gut instinct, and in this case, it told me to go elsewhere.

Terrible customer service. Wanted mr to wait ONE HOUR to simply swap puy a disposable battery in my…read morekey fob. If they're that slow when it comes to service I wpild never trust them for anything truly difficult.

Took my vehicle in for an oil change, mechanic realized that my oil own was missing screws and…read morepolitely fixed problem. This may not be a big deal for some, but I only owned the car for a couple of months. Did the dealer miss this when prepping my vehicle? Thank you because I was getting on the road for a long trip!

My car was in desperate need of repair. I took it to Jim & Sons Auto Repair and they did an…read moreexcellent job. The people there are very nice. I would recommend it to anyone who needs their car serviced.

Jim has been doing repairs on my 2005 Chevy Astro AWD 8 Passenger Van for the last 4 years. He was…read morehighly recommended by several people to me. My van has very high mileage but I need a van to move big items for my business, and I cannot afford a new van and don't like the newer models because they don't have as large a capacity to carry. Jim keeps my van in good running condition, is honest, and has fair pricing for repairs. D.T.K.

Plugged my tire for 30 bucks quickly, I'm in Uber driver and time is money!…read more I'll be more than happy to recommend these guys to anybody needing service actually I forgot to ask how much for an oil change...

My 2008 Chevy Trailblazer was towed on Saturday 07/11/26 which I knew that they are closed on…read moreweekends. I get no notifications from the staff at all. I had to call them and they explained that they are servicing by appointments only. Vehicle was diagnose on Wednesday 07/15/26. Got a call with the estimate I was not pleased. Adviser also stated that my rear shocks are leaking. They replaced the shocks in question last year and per advisor out of warranty. I tried calling the owner Curtis and front desk daughter in law stated that he was busy. They did not even say that the owner can call you back. I picked up vehicle today Thursday 07/16/26 and both front seats grease stains. I have been a loyal customer with D'Addario's for a long time with no issues. But this service was horrible and customer service was horrible. Not sure what happen to them. Not going to use them ever again from this horrible experience.

I found Brian on Yelp and he got back to me right away and kept me in the loop throughout the whole…read moreprocess. I needed an inspection for a car I was buying from a private seller, and I can't begin to explain how thorough he was. He took his time, broke everything down for me, and made me feel 100% confident in my decision. I've officially found my go-to mechanic. I can't recommend Nokzo enough... the seller was so impressed by Brian that he asked for his card, too!

This young man Brian made an appointment with me to come look at my vehicle. He was on time and…read morecommunicated with me until he got to my residence. That is the first positive then he gets out and he is a 21 year-old young man that has knowledge beyond his years within five minutes. He diagnosed the problem when I thought that I was gonna have to make another appointment for him to come back and he said no, I'm gonna fix it right now which totally took me back. I was like wonderful so let me explain. I have a 2010 Nissan Altima beautiful vehicle the problem that he diagnosed was a swaybar. He got right to work went and picked up. The part came back. Fix my vehicle the whole thing from starting to finish was roughly 2 hours. He made sure he took it for a test drive then he made me get it with him and we went for a test drive. Know The knowledge that he has as a mechanic at 21 years old was pretty amazing this gentleman I will be calling anytime there is something wrong with one of my vehicles. He did not up charge me on the parts . His labor rate was amazing and obviously from reading my post there isn't a negative thing that I could say about this young man. I wish him the best and I will be contacting him again. Thank you, Brian for a wonderful experience.