Walked in with no idea of what I needed, walked out with all of it! Super friendly staff, great…read moreselection, just a little low on stock. Would recommend!

Well, had a night and day experience here with two different workers that would lead me to rate one…read morefive stars and one zero stars. There's a solid selection of material you'll need for most general home upkeep. Prices are really fair compared to Home Depot and Menards. I called ahead and spoke with the friendly worker, who even saved what I needed at the front for my first stop there because it was such a rush. It's an easy to access place and dogs are welcome! I left really pleased with this place and had it on my mind for a second project. The second time I visited... oof. When I asked about an issue and showed photos about potential materials to buy, I was told to have someone come out and pay for it because I didn't "look or sound excited about my project. He was very crass and told me I wouldn't understand what he was "so easily" speaking to me. So there's that. If I know what I'm needing and have no doubts, I'll definitely come back here. If I have doubts, I'll be hesitant to ask based on who's working that day.

Overall a very good addition to the Logan Square neighborhood. I have been meaning to check out…read morethis location. I went to their annual garden sale which has a lot of flowers and plants discounted during Mother's Day weekend. I would say that they did have a very good selection and the prices were moderate for the goods that they had. Prices tended to be slightly more expensive than Home Depot or Lowe's but here not easier to get in and out. I was able to get some herbs for my patio and also some flowers for my english garden. Also was able to get some potting soil to assist with nurturing my plants for the season. Overall very nice store, very clean and employees were friendly. Only reason that it is a 4 star and not a 5 star, is because there were no prices for any of the Flowers. I was constantly asking the workers what the prices were on the plants. In a prime situation it would just be easier to have some type of signage for the amount that they are charging for the plants and flowers. This location has parking. A lot easier to get to this than some of the bigger hardware stores. I noticed that inside they have everything you could need for the outside and inside of your home. If you just need cleaning supplies or charcoal or plumbing this is a good option.

This is a great hardware store. They have everything and the people there are helpful and…read moreknowledgeable

Kim's Hardware is a classic mom & pop hardware that keeps the neighborhood running. The majority of…read moremy neighbors shop at Kim's Hardware for obvious reasons. The staff is knowledgeable and willing to help however they can. They actually pick up their phone so you can call in advance to confirm they have what you need. Anytime I need something for a home repair I instantly think of Kim's Hardware. They have the majority of what you need for basic repairs. They also have a large selection of luggage (big and small). They even offer window screen repair services. I needed to get my screens replaced for a few years and I finally visited Kim's Hardware and they were able to make the repairs in a few days. They also made sure the screen color remained the approved HOA color. My screen repair was reasonably priced.

Old school hardware store that delivers A+ level of service with a smile and a laugh. Went to this…read morestore yesterday to buy some fasteners. Had everything I needed - sold by the piece, not multiples inside a plastic box. You need 3 washers? They'll sell you 3 washers. Reminds me of a hardware store I worked when I was a teen. Love this store!

If I could give more stars I would! I have worked with this store for over 10 years. The entire…read moreteam is so helpful and provide excellent service. I couldn't be more happy with my sales associate David. He is very responsive and detailed. Garrett the manager is great to deal with aswell. The showroom is beautiful and inspiring !

First of all, I have to confess to being a great fan of Kohler products. I have purchased items…read morefrom them for over the past 30 years - everything for the home from the kitchen, to the bathrooms, the family room, and basement. I love their designs and innovation, their products are well-made, and even though sometimes they break down over time, they are usually reliable - albeit expensive. So when we realized that we needed to do a remodel on our master bathroom, we were confronted with several decisions - (1) budget for a full remodel? (2) a partial remodel with the exact products we needed? (3) could it be done within a particular timeframe or put this off until next year? We did some research and discovered that the "Kohler Signature Store by Studio41" was the only place near us that carried the entire Kohler line and staff that focused exclusively on their product who could offer suggestions, guidance, and information that we needed to make an informed decision. At Studio41 we met Alicia Schafer, a Senior Designer, who immediately assessed our needs, took the time to show us designs, introduce concepts and ideas that would complement our home while offering the best value, as well as address concerns about purchasing a package for a full remodel or phased construction. Given the availability and design of certain Kohler products, we were able to determine that the phased approach would better suit our needs. Alicia was very knowledgeable, patient and considerate in helping us make our choices. She addressed technical issues pertaining to a particular product and how it may have aligned with our situation by doing the research and providing us with the correct specifications. She did not speculate, ensuring that everything was in order and as advertised. We made our decision, placed the order and she offered to help in any way she could, aside from notifying us once our order arrived. She provided us an approximate window of when the products would be delivered. After several weeks our order finally arrived. Alicia worked with us to have the items delivered on time, which arrived well packaged, secured and labeled, on a pallet and placed in a convenient place for our contractors to access them. Now, this is where things get tricky: Our contractor, inadvertently installed the drawer pulls on our vanity cabinet incorrectly. We determined that he did this because Kohler included only "short" screws with the drawer pulls that would only accommodate single-wall drawers rather than the separate drawer-fronts on this Kohler model. This particular placement would eventually cause a misalignment and drawer- front failure because the stresses of use are placed only on the drawer front and not on the drawer. We also discovered that an optional vanity cabinet drawer that we ordered would not fit - not because of the design of the drawer itself, but because the plumbing in our home adhered to a building code that configured the drain in a manner contrary to products that comply with a more modern code. We contacted Alicia, told her of the problem, which she understood and offered a complete refund once the item was returned to Studio41. On the day we returned the drawer, Alicia happened to be there. She immediately processed the returned item and had it credited to our account. It was at that point we raised the issue about the drawer-fronts. She was incredulous that the wrong screws had been included with the drawers and there were some concerns about the competence of our contractors. Nevertheless, after we discussed this issue at some length, we realized that we were at an impasse: Who is responsible? The customer? Studio 41? The contractor? Is Kohler responsible for not including the proper hardware? Would this require the full replacement of drawer-fronts and hardware? Alicia, after some discussion with Zack(?), offered to replace the drawer-fronts on six (6) vanity cabinet drawers and include the correct sized screws. She stated that they would place the order and they would arrive in a reasonable period of time. We received the replacement drawer fronts within a matter of a couple of weeks. To be clear, Alicia and Studio41 could have stuck by the "corporate" line, maintained that Kohler was not responsible, that our contractors should have used better judgment and acquired the correct sized screws before attempting to install the drawer pulls. But they recognized our frustration and that perhaps Kohler personnel failed to include screws for the drawer pulls that were required for that drawer design. We appreciate the professionalism and understanding displayed in an unusual situation in which - at least this time - full consideration was given to the customer, their happiness, and satisfaction over what could have been a standard response of "buyer beware". Kudos to Studio41 and Alicia Schafer! We will be making future purchases and recommendations!

Home Depot was sold out of window insulation kits. Serves me right for going to Home Depot, a mile…read morefrom my house, instead of this great little pack rat's nest, a quarter mile away. I've learned my lesson. Yu, I love Yu more than Yu can ever know.

I love giving my business to this locally owned hardware store. The owner is so nice. He cuts keys…read moreand glass!!!! I have a bunch of gallery walls in my home and he even cut glass for many vintage frames I thrifted. Some pieces as small as 1.5" x 1.5" - I really appreciate that he worked with my insane requests haha, great price too. It's nice to walk into a hardware store where the person running it is actually helpful unlike many employees in large corporate hardware store giants.

Definitely a nice location, the employees were very helpful and made sure the customer were good,…read morethe prices are not too bad only thing I hated was the parking considering I had to come on a weekend but besides that it's pretty decent.

Sooooo glad there is a hardware store near my house so I dont have to go out of my way.Its…read moreindependenty owned and operated and they are very helpful and courteous.Will be coming to them from now on.

I've been going here for a while. I love that Jerry acts like one of my old school uncles. Him and…read morehis boys sitting around the shop just shooting the breeze all day; it makes you think of some Archer Bunker Era TV show. I went in last year looking for a bike and instead of letting me pick, Jerry asked me how I use my bike based on that he pointed me to a '60s cruiser. I was a bit surprised but then he broke down why which gave me confidence in his suggestion. My previous bike had modern handle bars and I ride a lot. I would get tension headaches a lot too. With the bike Jerry sold me, they stopped. I've gone back several times for repairs, upgrades and such and he's really about customer service. He remembers everybody but has no clue what your name is. One big thing to remember is time is relative to Jerry. He opens when he feels like it, closes when he feels like it, and finishes when he feels like it. So just like with my uncles, I've learned to call him when he says he'll call, budget in extra time that he'll have my bike and call before I go to make sure he's there. The plus side of this is I've called that I can't make it by closing time and he's stayed late for me to pick up or drop off whatever.

!!!!support these local businesses!!!! Never felt more welcomed in a store. super kind, they'll…read morework with you on deals, felt like family, got any questions they will help you and tech you what you need. Please stop by if you have the time or are interested.

We have used this company several times and have yet to be disappointed. We love that the boxes are…read moredelivered to our door step!

Wow! What a convenient, easy and incredible service. One stop shop, local business, order online…read moreand delivery was prompt and fast. Ordering online was fast and easy. Boxes, tape were more than enough for my duplex. I choose the 3 bedroom package. Gently used boxes were in great shape. Why buy new?! Save the environment. Support this great local Chicago business.