This is an a-ok Ace Hardware located in Des Plaines. I had never step foot in here prior to today…read morebecause we have our own Olson Ace Hardware in Park Ridge. However, we were enticed in with a mail promo and apparently the owner here is broadening his advertising reach. We could get either a free key reproduction (which we did) or $5 off of a $15 spend, or a few other options that were not of much interest to us. All of the staff were welcoming and offered to help with anything, as is typical of the Ace Hardware folks. The one staffer didn't even know about the promo but it didn't matter. This store is actually not as big as it first appears because it is very wide where you step in but not deep. But they have plenty of the usual inventory it appeared. The owner of this store is obviously a proud veteran and apparently owns 7 Ace Hardwares, 6 in the Chicagoland area. Thumbs up and Ace Hardwares are always a great convenience for the locals.

The Ace near me was out of ice melt, so I ordered from here. There was a ton of snow so they closed…read moreearly and unfortunately I didn't arrive until about 45 minutes after the early closure time but thankfully they didn't return my order to stock since it was several days before I got there (and to be clear, I'm not begrudging them the early closure; I'm noting that they didn't cancel my order). When I got there I called the store since I wanted curbside pickup, given the kiddo and also the 80 pounds of ice melt I was there to pick up. The employee brought out my goods and loaded them for me and off I went. I appreciated that it was relatively quick and easy (don't forget your ID to pick up).

Ambiance is nice, service is great and the food is very good. Nice place…read moreThey have hundreds of bourbon brands and they make there own beer. They have charcuterie boards of all kinds you can mix and match Fun place to drink and dine!

The service was a little slow but our server was very polite l…read more Whiskey sour was sort of flavorless. The beet salad was also disappointing. I expected more flavor but the texture was good. The baked goat cheese was excellent! As was the old fashioned. This place just has great whiskey. Their summer wind cocktail is good too. The ambiance is fabulous. This place puts a lot of thought into their menu, ingredients, etc.

I ordered some supples for snow management online for pickup and it was a smooth transaction. It…read morewas filled within 15-30 minutes of placing my order. It looks like they have a curbside pickup option, which I absolutely would have taken if I'd had my child with me but went inside to pick up. They have some sort of fall event here that is apparently super popular--tickets sold out this year--so I'm looking forward to visiting that later this year.

The service that I get at Olson's Ace hardware in Park Ridge is hands down the best and the reason…read morethat I visits Ace hardware before looking at the competition. Someone is always willing to take the time to help me find the odd screw that I need or the best fertilizer (even if it is not most expense that they offer). Best of all they have an in-house designer (Celeste M. Garvey) who is amazing and will help you select the right color combination, wallpaper or drapes. This service is completely free to the consumer. With this level of service, it is hard to image going anywhere else.

The Store has everything. The people who work there are eager to help. It's my favorite store.read more

Millens has gotten even better over the past year or so. I used to go there only when I needed…read morethings immediately. Now it's my first stop. Saves me tons of time. Their sump pump parts and plumbing sections are great. They've rekeyed my locks before. Some of the sales assistants know more than others but at least one of them always has the answer. Plus, if I just want to know where to find something and I don't ask for any opinions, they leave me alone. Perfect!!! The prices are fair and well worth it because time is money.

They're the best. So helpful with any hardware project. Parking is easy, and their hours are great.read more

After nearly 30 years of living in Forest Park, I have never had a problem with a local business…read moreand especially not Shauers Hardware until September 1. I stopped in shortly after opening and purchased two 9/16" rubber washers for approximately $1. Since I didn't have cash, I used my debit card. The cashier informed me there was a $3 minimum purchase requirement. When I said I did not need anything else, a man I assume was the owner told the cashier to simply add $2 as "labor" to reach the minimum. I found it strange that I was charged an additional $2 for no product or service. Although it was only $2, it was still money taken from my pocket for nothing. After leaving, I recalled that businesses are generally prohibited from imposing minimum purchase requirements on debit card transactions. I called the store to discuss the issue, but the person who answered, whom I believe was the same individual, abruptly hung up. I then returned to the store, where he was waiting near the entrance. When I showed him information regarding the law as it relates to debit card minimums, specifically 15 U.S.C. § 1693o-2 (Durbin Amendment to the Dodd-Frank Act) he responded, "I was the one who hung up on you. I don't care. Have a nice day. Go tell your President." Regardless of the amount involved, what disappointed me most was the attitude and lack of professionalism displayed by the owner. I have always tried to support local businesses, but after this experience, I will not be returning. The $2 isn't the issue. The issue is an owner who apparently believes the rules don't apply to him and treats customers with contempt when they're brought to his attention. I hope the appropriate agencies and card networks share his confidence.

Super helpful team, even with me walking in at 5:59 and them needing to close at 6:00. I didn't get…read morewhat I needed, but it was still nice that they tried to help me find it.

I love neighborhood hardware stores that don't have a big box feel. I seem to get lost within the…read morebig box stores when I need to find something. Oftentimes I leave frustrated because at the chain stores I'm passed off or rushed. I leave feeling like I'm a burden because they're too busy having to take care of something else. The staff at Lemoi is the opposite of that. They're super friendly and I'm always greeted by someone at the front entrance. They're consistent with having ample staff ready to help if you need something or have questions. Last month I found an LED snowman face on their webpage and called their site to see if I could pick it up in store. Within a week, they had my snowman and I left with my purchase pleased with the service and quality of my product. They seem to have a lot of items in stock too. Months ago, I went on a separate trip with my dad looking for a missing part to repair his sump pump. He had visited Lowes, Menard's and Home Depot with no luck but happened to find what he needed here at an affordable price. Lemoi Ace Hardware has been in the area since 1895. The ability to stay in business for that long says a lot about the quality and service they put out. My recent experiences are testament to that and I hope they stay in business for generations to come.

A long time ago around 2025 this place nickel and dimed me…read more I ordered small cheap items like screws and stuff for a project at home. Thankfully I asked for a receipt. 1 day later, after working on the project some of the items I purchased were not the correct screws. It was then I noticed multiple and I mean almost several small extra charges of 1 cent to10 cents back to back on my receipt. These charges had no explanation. They were clearly malicious made up charges to make extra money off me. It was the son and dad thst overcharged me. I remember who was at the counter. I returned to Kims hardware to not only get the correct items but also to be refunded for the extra charges. I spoke to the son and father and I represented myself with great politeness, respect and professionalism towards them. They did NOT return the favor. I mean wow, they got really nasty towards me. Rude, very loud, and disrespectful. The son was the one who over charged me in the 1st place. The father was at first going to give me my refund but was a bit hesitant. Their was a slight language barrier but he was still really grumpy about it and then he got his son over instead of giving me the 2bucks and they both double teamed me for 5-7m straight. Tried making me feel stupid and using my age against me as many people think im 21yrs old. The son mentioned my education, why am I making a big deal over two bucks, no refunds allowed. Tried saying that I should've mentioned it when it happened and it's too late. That it was probably taxes or fair charges. When I started mentioning im a manager at a retail store, I know what chicago taxes are down to the exact number and I stated my age and my father being a tradesman, their confidence started to buckle. I also stated the law, the better business bureau, started to break down the receipt and what I actually bought and showed the same products on the shelves and what they cost and proved I was given hidden extra charges. After about the 6th minute of them quite literally belitting me, yelling at me and being mean and me holding it down and mentioning this is illegal the father threw the 2 bucks or so down at the table and started speaking in his native tongue to his son complaining. I told them multiple times to just do the right thing. Whats fair and just. Why argue and be mean. The son didnt care about any of that. I truly wish I wrote this review when it was fresh because I recall the son saying very specific mean things to me. They did all of this while customers were in the store and co workers were watching. As I prepared to walk out a worker that was listening apologized I had to go through that and said, "you're not the first person they did that to. Its happened multiple times. People getting overcharged, wanting to exchange or refund things. They try denying it and get all rude and mean". It's a shame really because my 1st day their was pretty chill. The asian dude with the long hair seemed nice to me when I first went there and helped me find my items even though they were the wrong items and he did not understand my issue when presented. The son who at the time had a shaved or bald head and the father are both nickle and dimers. Be wary. Check your receipt before leaving. Take your time and do the math. Someone should audit these guys. I'm pretty sure they are breaking a few laws and im pretty sure the IRS would love to take a look at them. If anyone doesnt like scammers, help report Kims Hardware to the necessary departments.

Kim's Hardware is a classic mom & pop hardware that keeps the neighborhood running. The majority of…read moremy neighbors shop at Kim's Hardware for obvious reasons. The staff is knowledgeable and willing to help however they can. They actually pick up their phone so you can call in advance to confirm they have what you need. Anytime I need something for a home repair I instantly think of Kim's Hardware. They have the majority of what you need for basic repairs. They also have a large selection of luggage (big and small). They even offer window screen repair services. I needed to get my screens replaced for a few years and I finally visited Kim's Hardware and they were able to make the repairs in a few days. They also made sure the screen color remained the approved HOA color. My screen repair was reasonably priced.

Remodeling job is excellent more accessible that includes entrance and items stamp is professional…read moreand friendly. Can't say enough about this new hardware store except the owners have done right by me.

I went in to Ace Hardware on Golf Rd. with a list of things to buy. A staff employee was quick to…read moreask me if I needed help finding things. He helped me and gave me good advice on the items on my list. He was friendly, knowledgeable and helpful. The prices were reasonable too. I am going to start doing my hardware shopping at Ace Hardware from now on!

Im handicapped so I mostly use curbside or in store pickup. I've never had a bad experience with…read morethe checkout/returns/curbside pickup folks. They're all great, especially Isaac!

This is my go-to and closest Home Depot and has been so for 11 years now. It has always adequately…read moremet my needs and expectations and I can also run over for quick supplies if needed on an urgent basis. Staffers have been fine, and remote ordering and self-pickup have also been fine. Once in a great while, we will pick up some plants from their garden department but they can't compete quality wise with a couple of local nurseries. They have a big parking lot and are conveniently located next to a Jewel. Thumbs up and thank you for being here!