I'm sure you already know this, but State Farm is not a good neighbor. We have been with them for…read more24 years. We had 4 policies with them: homeowners, two cars, and umbrella. We never made a claim on our homeowner's insurance, but they are dumping us (non-renewal). Furthermore, they are reporting to everyone else that we had a claim in 2020 even though we withdrew it before we they even came out for an inspection. There was never any claim. But they show it as a loss of $0. That makes it even harder for us to find insurance. No other insurance company will take us. We have no choice other than the FAIR plan. We will have to get a DIC policy to cover everything other than fire. State Farm said they were willing to offer us such a policy, but they're only giving us a 5% discount relative to last year's premium. They're excluding the biggest risk factor (fire) and giving us only 5% discount? Fair is going to cost us $6,500. Last year we paid $2,464 for our homeowners insurance. Now State Farm thinks we're going to pay $2,343 for a homeowner's policy that excludes fire, which is by far the biggest risk? I don't think so. We already got a lower quote for a DIC policy from a company that has a better A.M. Best rating than State Farm. We're also looking to take ALL our business elsewhere. (Now they say they're going to take away our multi-line discount because we no longer have homeowners insurance with them. They dumped us!) I don't appreciate being treated this way. State Farm didn't even have the decency to notify us in appropriate manner. They simply sent an email that was written as if we already knew our contract had not been renewed. Our new insurance agent has been much more helpful. She answered all our questions and took the time to think about what might be in our best interest.

I have been with this office since I was 16 and just starting to drive. So that's been 3 decades…read morenow and still going. I absolutely love John's staff. Penny & Nancy are so helpful and easy to get in touch with. I have had all my cars, motorcycles & renter's insurance through them and have never been disappointed with their service. Give them a call and find out for yourself. You will not be disappointed.

Eddie Sandoval State Farm insurance Agency has jeopardized my daughter's home investment instead of…read moreprotecting it, but he gladly took her and her fiancé's money. My daughter and her fiancé recently just bought a house near Eddie Sandoval's State Farm Agency. This young couple were very thorough and had three inspections done including a specific roof inspection (also one done by the seller). Eddie Sandoval State Farm agency took their money for home insurance and neglected to ask if they had roof inspections. Instead they hired someone to drive by to inspect the roof without ever going on the roof. Just weeks after this young couple closed on their home, Eddie's agency said they will stop insuring their home in less than one month if they don't replace their roof, despite this couple having two professional and very recent inspections done; both indicating that the roof has year's of life left. Worse yet, when I spoke to Eddie and his agent, I found both completely in cya mode and lacking any empathy or willingness to even give them more time to sort things out. I have never seen any company treat a paying customer so badly. Shocking. They told me they don't have the authority to help, yet when I called state farm corporate, they told me that the local agency has the most power.

Seems Eddie doesn't read his return mail. And after 2 steady years of asking him to stop mailing…read morebogus and overpriced insurance rates to my home (with someone else's name on the correspondence), he continues to send the same information I've asked him to stop mailing.

I have been using and trusting Ethan Cline at Santa Rosa State Farm agency for many many years now…read more I highly recommend him as his professionalism and personal contact has been so useful for me with all my insurance. AND I mean ALL my insurance. Ethan handles My car and truck insurance, my home owners policy which also includes an earthquake policy along with an umbrella coverage for unforseen problems. He allways follows up makes great recomendations and always promptly returns my phone calls. He has my complete trust and receives an A+ recommendation from me.

Great to work with. Knowledgeable about his products. I get a great sense that I'm protected, and…read morewhat are safe practices when I speak with Ethan. I'll make sure my children speak with him when they start driving.

Veronica Mendoza has been my Insurance agent for my family and I for over 4 years. I highly…read morerecommend her because not only does she offer great prices ! She treats my family and I like her family. It's important to have your vehicle insured, but it's also important to have a great agent like Veronica Mendoza because she always makes time to speak with me when I have any questions about my policy.

When our condo insurance carrier notified us they would not be renewing in our area next year,…read moreSpencer and his team jumped in with both feet to help us!! The whole process took less than a week, they found even better coverage than what we had before, and with some bundling discounts they kept the cost about the same as our old insurance!! I HIGHLY recommend Stonefield Insurance Brokers!!

Spencer was a great help in finding me a new insurance company. He tailored me to a company that…read morefits my needs. He answered all my questions and was readily available to any concerns that popped up! I would highly recommend him to all my friends/family!

Vicki is AMAZING!!! She goes above and beyond. She helped our new, small business get up and going…read more I couldn't imagine doing business with anyone else. She researched and gave me the BEST rates around with the exact same options as some of the BIG insurance companies. I can't believe how much BIG insurance companies (progressive) blow up their rates. Vicki took such good care of us and having her do this will help us save. With what we are saving we can put towards making our business bigger and better! Thank you Vicki, we feel like family. 10 Stars

We were so fortunate to find Bill Zimmerman and Insight Agency. Although we are a local…read morenon-profit, Bill has always treated us like the most important client. He's patient and makes sure we understand our options. Bill works hard to find us the best coverage and has saved us a lot of money over the past few years. Thanks, Bill!

How surprised was I reading the only other evaluation for this agency. My reality is quite…read moredifferent. I have been with Gondola-Kinne for 23+ years. Early on Eric Allison, whose father was a principal in the agency, structured a policy that I was never to find out the full breadth and depth of coverage until the fires. Gondola-Kinne was also very good about contacting me when a new product being offered might fit with my profile. Over the years I added three new endorsements, all of which came into play during my rebuild. They were: 1) Extended cost and replacement. It is what is says it is. Having this provision allowed me to rebuild without taking a hit to investments, savings, or equity. 2) Ordinance and Law: Without this I would have been flapping in the breeze for over $65k for the costs of bringing the rebuild up to current building codes. 3) Debris Removal and Demolition: actual costs for demo in the wake of the 2017 fires topped out over $130k. Again, I had no idea what this coverage meant but I trusted my agent and it was in place long before I ever needed it. Not overinsured but appropriately and adequately insured. At the outset of the 2017 fires when the diaspora was happening, it was the principals of this agency that immediately reported me as missing. A business relationship of this quality requires a mutual interest and goes well beyond what any insurance premium or commission could ever have in terms of their service to me when the chips were down.

I have had my business insured with Gondola-Kinne for about 40 years, and they have always been…read moreextremely helpful, knowledgeable, and prompt in answering my questions