If you have been to one Old Navy, you have basically been to them all. This isn't a bad thing, as…read moreconsistency is key...so the main things that stand out from store to store are the stock and the service, both of which I was bummed about at this location. Popped in on a Saturday afternoon to scope athletic wear and light jackets. Upon entry or while wondering around, I was never greeted by any of the five Associates I walked past, several of which I made eye contact with. Not that I needed help, but the dismissal of service is not something I am used to at Old Navy. Moving on from the lack of service, I also found the selection and stock wildly underwhelming as well. Especially, since the seasons have changed and Old Navy is usually the spot for light outerwear and fall pieces. Overall, the store was clean, but all the other parts of the store and visit were a bummer.

Selection not very wide but they do offer if they don't have your size in what you want you can…read moreorder to have it shipped to you. They also offer lots of sales like 50% off.

This HomeGoods location and the one in Brentwood are the best two in the Nashville region. They…read moretypically have the best stocked shelves and their staff is really nice. This location seems a little bit smaller than the Brentwood one but has just as high-quality of items.

I always forget how amazing Home Goods is until I go around the store and see all the elevated…read moreoptions compared to its sister stores (T.J.Maxx and Marshalls). Then I am instantly reminded why I don't come here very often- because I want to buy the entire store!! There are so many wonderful pieces that could fit anyone's decor style. My dream of being a personal designer or stylist is ignited and quickly burnt out when I leave. This particular location is well stocked, organized, fresh looking, and the staff are friendly. Their bathroom is clean and well stocked. I just might call this Home Goods my Happy Place!

Decent enough location in Opry Mills. Selection was pretty good and the store was bright and…read morecheerful. I guess overall, I would recommend here. I will give it four stars.

The male associate who was working the cashier was extremely rude to me today. I was nothing but…read morenice and polite, and he laughed when I said "please and thank you." I asked what was funny and he wouldn't respond.

We had not planned on shopping at Aritzia. We were admiring the always so pretty window displays…read morewhen we saw signs for the Summer Sale. The daughter loves the simplicity and quality of their clothing, so in we went. The store is clean and organized. I really liked the large comfy seating area. We headed straight to the sale section and were quite impressed by the selection. Each item was tagged with the percentage off. This was really nice as it avoids any confusion at the register. There were only a couple customers at check out but a lovely young lady quickly came over to help us. She was so sweet to engage in conversation and show genuine interest in what we were talking about. While finalizing our purchase, a young man came over to wrap our items neatly in branded tissue paper and place them in a shopping bag. Lovely experience at this Aritzia location! I'm sure we'll be back. :)

Had such a negative experience with Tibyann at the front counter. So negative that I ended up just…read morewalking out. Not sure why she couldn't take me seriously or treated me like I wasn't important enough to shop there. Ruby really made my day and helped me out when I decided to come back in to get what I needed.

I love shopping at Sephora and typically there's great customer service but that does not apply to…read morethis location when Nas is working. I was told to wait in a certain area for an employee to help me locate a specific lip balm. Unfortunately, no one came, so when I spotted Nas nearby, I asked him for help. Instead of simply looking up the product, he proceeded to explain to me that he "knows the layout of the store" and insisted there was no possible way I had purchased this lip balm at Sephora a month ago and that I must be mistaken. I specifically asked him to look it up on his device, and he didn't. The entire interaction felt unnecessarily argumentative and condescending over something as simple as helping a customer locate a product. My friend then pulled out her phone, looked it up herself within seconds, and confirmed that the product was showing as in stock at Green Hills. Nas then walked away saying "one second," and shortly afterward began yelling across the busy store, "I found it! I found it!" rather than coming back to us or asking us to follow him. The store was packed, and I could barely even see where he was. I literally had to locate him by following his yelling. Once I got to the product, the shade I wanted was not on the display. It may have been stored underneath in the locked cabinets, but by then Nas had disappeared and never returned to finish helping me. After spending so much time insisting that I was wrong and that he knew the store layout, there was also no acknowledgment or apology when it turned out the product was exactly here in the store I said it should be. I ultimately had to find another employee, who was able to help me locate the shade I wanted. I was dissatisfied enough with the interaction that I planned to speak with a manager, only to find out from another employee that Nas is apparently one of the managers. That made the experience even more disappointing because with the kind of attitude he had he should be far away from management or front facing customer service roles but maybe he's not always loud and wrong. Regardless, the condescending and mansplaining approach was completely unnecessary.

We attended the grand reopening for this location and it was so lovely! The staff were super…read morehelpful, the atmosphere was energetic and full of great goodies! We spent some time chatting with the rep from Caudalie and members of the team Alicia and Katie. It was a great experience! They handed out free swag bags for making a purchase and being there to support the re-opening. The ribbon cutting was so cute! They had some promotions running as well for certain brands.

I called and asked to speak to the manager. The girl said, "Let me get her" and put me on hold. I…read morehad my phone on speaker, and after 25 minutes of being on hold with nobody ever coming back to the line, I hung up. I then called back and had to once again listen to a lot of information up front from a very slow voice that made it seem like it was longer than it actually was. When someone came to the phone I asked for the manager and the girl said, "That's me." I told her about calling and being on hold 25 minutes and asked her if she thought that was acceptable, and she said yes. I said are you? So you think it is acceptable to leave a customer on hold for 25 minutes without ever coming back to the phone, and she again said yes, we're short staffed. I then explained the reason for my call was because I had purchased several wildflower scents but have to keep buying the plugins because they burn out so quickly. She indicated she knew that they do. I told her I know someone out of town who had the same problem and that location let her trade them for new ones, and I was calling to see if this location would do that as well. She responded no, it's against our new policy. I asked about the policy, and she said that they've had so many problems with these that they no longer exchange them unless they haven't been used, have a tag still on them, and within 90 days of the receipt. Through my questions she confirmed this is a problem that the company has dealt with for a long time, so they can no longer afford to swap them out when new ones go bad. I told her I've already bought so many and have these scents I can't use, and asked her what was I supposed to do. She told me to not let a scent run out before switching to another scent. Then she told me that when I switched scents I should keep the unit unplugged for 3-4 days to let it reset. I questioned that. She said they aren't supposed to be plugged in all the time. I told her that is what they are made to do. Also there is no documentation anywhere to tell me this so how was I supposed to know. She said when I bought them the salesperson should have told me. I said with everyone I've bought, nobody has ever mentioned anything like this, and it doesn't make sense. She then said, well at least keep them unplugged for 24 hours. At that point, I asked, are you making this up. She of course said no. I said, well it seems like you are just pulling stuff off the top of your head, and you are giving me conflicting information. I said to summarize this, your company knows that they are and have been making and selling a inferior product, one that isn't cheap at all, and one that although more than twice as expensive as Walmart, lasts only through a few scents, and sometimes not even through 1. And you tell me that it is because I need to do these things (above) in order for it to not go bad. She said yes. I said, well I'm sure you don't care, but I'm not sure I want to shop with your company any longer. Have a nice day. I hung up and am still shaking my head at this entire conversation. I thought Bath and Body Works was better than this.

Ordered on-line to take advantage of sales that were ending on a Sunday evening. It was easy to…read moreshop on line. The line inside the store was very long but moved swiftly. All registers were open. Plenty of salespeople on the floor. I really appreciated the parking at the door for picking up orders. Lovely store. Very friendly.

It's a Goodwill, so you should know what to expect and honestly that includes expecting the…read moreunexpected when you walk in. This Goodwill is located on Gallatin Pike in Madison, and anchors one end of a large complex that features several other retail, service and food spots from local to chain. This location is quite large and organized for the most part. Sections are clearly marked, aisles are clear and it is easy to navigate from one end to the other. The store, like most Goodwill locations, has seen better days conditionally and could use some TLC. Cleanliness is hit and miss, but never awful. The donation center for this location is around back and is self-serve. There are bins left outside where you can drop your goods and go. If you want a receipt, they have a QR that gives you what you need. Simple and easy process, and my go-to for donation drop-offs. Overall, it's a Goodwill. Solid 3.5 for me.

Nice and clean inside. Parking lot a little small. We encountered super sweet staff! Found a really…read morecool crock with a lid.