I've been going to this location for years but will never again. Big promises on delivery of eye…read moreglasses but no delivery. I was told 2 weeks when I ordered the glasses and its been 6 weeks. Was just told another 2 weeks. Ridiculous! My family will shop elsewhere.

I needed new glasses and went here. The best place, clean,…read moreefficient, low prices and wonderful people. I highly recommend this place.

My husband and I were treated with respect and care. The doctor took her time with our eye exam,…read morethe best we had ever. We had some done before, but never to that extent. Her assistant is exceptionally knowledgeable in insurance, and she told us our options, the cost, and everything you need to know about purchasing contacts or glasses. Again, I have never had that explained to us. This is the place to go. You need to check them out. You won't be disappointed.

I have been going to Bayview Optical for glasses and contact lenses for many years. Nancy, the…read moreowner, is friendly and does everything she can to make sure you are happy. They have a great selection and fast service.

They did my eye exam and found i needed glasses for driving! It was amazing putting them on for the…read morefirst time. I had no idea what a pair of glasses can do when they fit great and are prescribed correctly. I am definitely going back soon for my second pair!! Thank you for literally "crisping" up my world Cascade!!

I truly like the service here. We have been coming here for a few years now and we are always…read morewelcomed with a smile and without long waits. The staff is very knowledgeable about glasses and insurance. We have never have to wait long for an appointment either and they have flexible hours that can work for almost anyone. The space location is accessible by car or transportation. There is a bus stop on the street side. Plenty of parking available. There is also stores and fast foods chains to visit before or after the visit.

This shop is a gem! Their service and personal assistance is second to none! Angela is a true…read moreprofessional while being incredibly enjoyable to work with. I have purchased at least seven frames from the shop and never been disappointed! Their prices are very reasonable, given the current inflation. I once had to send back a pair of pair and Angela was very quick to respond, at no cost. I cannot recommend this business more highly.

This is a lovely optical boutique , Angela the owner/optician is wonderful, the best customer…read moreservice ever. Very reasonably priced frames. It was easy to park , and in a great location, 6th Ave Spectacles has the best frame inventory. Fast service with my frames coming in after ordering and with such a great selection of eyewear you might get more than one pair , Thank you Angela !

This has been an awful experience with America's Best. I came in for my glasses and contact…read moreprescription and was advised to try a new contact lens because my eyes had recently been getting irritated from my previous lenses. A trial lens was ordered, and I was told my left eye looked dry and that I needed to use prescription eye drops for a week before coming back. I returned a week later just to be told both eyes looked dry and that I needed to use artificial tears and come back AGAIN in another week. After following all instructions and returning yet another time, I was then told I needed to go to an ophthalmologist clinic for medical clearance before they could release my lenses. I did exactly that, wasted more time going to another appointment, got cleared by the ophthalmologist, at which they told me this was the silliest thing they'd ever heard and there's no reason I shouldn't have received my lenses, and brought the note back a month later -- only to then be told America's Best Doctor ALSO had to clear me before releasing my contacts . HUH? Why was I sent somewhere else and told to get medical clearance if you still weren't going to release my contacts afterward? This entire process has been frustrating, confusing, time-consuming, and poorly communicated from the beginning.

Was a walk in as I didn't make an appointment…read more So had to wait for a bit. But when I was called I was taken care of by Sarah. She was great and knowledgeable and a delight to talk with. She made the experience pleasant and easy. This is a good store with friendly staff and a great place for eye care and glasses. Good prices as they advertise on TV.

They have wonderful, helpful representatives, that are very knowledgeable about glasses. I have had…read morefour sets from them now and are totally happy.

while the optical side team is friendly, courteous and helpful their doctor side is rude and…read moreincompetent. Two years ago I had trouble scheduling an appointment on their website because we have a larger family than their system would accommodate, I called to ask for help scheduling direct with them and was refused service and directed back to the website that wasn't working for me.. We didn't get in that year as a result. A year later I needed to get in before my insurance changed. I went on their website to give them a second chance. Scheduled the appointments. A day or two before I realized I hadn't gotten an appointment reminder, so I called them and was told we didn't have appointments and that "sometimes the appointments in our system don't go through." they rescheduled me to the Puyallup location. That was fine. My son needed a diabetic eye exam which I Scheduled that at the same time and provided my sons medical insurance at the time of booking. Two weeks later, on Friday afternoon, I got a call letting me know they needed a referral from my kids doctor that day or they would reschedule the appointment. "I don't understand, I gave you the insurance information 2 weeks ago, why am I only hearing back now?" to which she replied, without empathy or apology "Do you want to reschedule or not?" this place is just not worth it. GO ELSEWHERE.

Dr. Corliss and his staff are very knowledgeable and caring. I'm so glad we found Corliss!read more

Upon walking in you'll notice a strong mildew smell, the office hasn't been updated since the…read more80's/90's, which should've been a blaring red flag to gtfo. Both my husband and I had back to back appointments.The dr was extremely short staffed. They had 2 employees missing that day, one had just quit(I think I now know why and the other sounded like they were on an extended vacation?) we waited over 2 hours to be seen. We were essentially seen together,husband did go back first,had his exam then they called me back for mine while my husband sat in during my exam. The dr essentially ignored any small talk I had towards him and would only really respond to my husband, I picked up on some misogyny, however considering the drs age it's par for the course. I was just there for my eyes after all, not to gain a new friend,so I chalk it up him having absolutely terrible personal skills. After our exam is complete he tells us to go pick out glasses. They really give you zero options of going outside their office for frames and they have a terribly small selection of frames. Then we were brought back to the bookkeepers office...wooo boy back to the 80's again. She even used an adding machine! What in 1985 is happening!?? Stacks of file boxes..they need to update badly. The price for the mediocre frames/lenses for both of us was almost TRIPLE the price than the previous year buying both sunglasses AND bifocal glasses elsewhere!!TRIPLE!!!!! After investing close to 3 hours of being at the appointment,we just paid what we could and ordered the glasses. We just wanted to get on with our day! Now comes to picking them up..they don't really keep with the hours posted, they leave early and whatnot so my husband and I got there @3:30 on a Friday, as we had called ahead.The door was locked,but the elderly bookkeeper opened it and led us to the room where they fit glasses. She hands me mine and the card to test how well you can see fine print, I can clearly see the fine print, she never once asks me how the far vision is, and I cannot test this because the room is so small. It took some adjustment to get them not to sit crooked on my face. She kept setting them upside down on the counter saying "see see they are even on the counter laying flat!" Last I checked people are not symmetrical and glasses are fit to your face not how flat they sit on a counter. I've never in all the years having glasses have such a weird fitting. Thankfully my husbands fit with only a little adjustment, even then she didn't seem to know wtf she was doing. Clearly this was NOT what she reg does in this office. Later in the evening when I try to watch tv, I realize I cannot see any of the letters or subtitles that I could see with my old glasses! The script is terribly wrong! I can see infinitely better with my old glasses and everything is blurry with the new glasses. I call the following Monday and they say they had a cancellation @1. When I get there the dr is huffy. He said to me "well I don't have time to give you an exam today!! But I can check the glasses to see if there was an error" yet they told me they had a cancellation...wouldn't that be a whole appointment worth of time??? He then comes back in and I can tell he's agitated and he starts being really short with me. He starts asking me about my diabetes and says it's my diabetes that's making my new glasses wrong.. and when I keep asking why my old glasses were still pretty great, that I could read far away and see subtitles with the old glasses but not the new ones,he is dismissive and starts grilling me about my diabetes control again,then he starts mentioning the slight cataract he diagnosed me with and then says he needs me to test and log my fasting blood for 2 weeks until my next appointment ,because it's my fault my new glasses don't work.. I still keep asking about why my old pair work fine and he just wouldn't have it. He just kept gaslighting me, telling me it's my diabetic issue. I am closely monitored by my primary dr and I tried telling him this but he was continuously dismissive.He made a mistake with my vision test and he's too proud or whatever to admit he's wrong. My new glasses are definitely NOT correct! If I can see better with my old glasses IT IS NOT MY HEALTH THATS A PROBLEM ITS THE INCORRECT GLASSES HE PRESCRIBED! Dr Ken Corliss needs to start paying for competent staff,update his office to bring it into the current decade AND not be greedy for money by continuing to over book himself so he doesn't make mistakes like he did with my glasses. We will NOT be returning, as well as 3 other family members. They have permanently lost our our families business! Don't go to this office it's a waste of your time, money and is a giant headache! Highly DO NOT RECOMMEND!AVOID!

This office is a joke. I called and made an appointment and provided all insurance information. I…read moreget a call the night before the appointment saying they couldn't find the info and I then provided the SSN. I showed up for the appointment and they said they don't accept that insurance. Why didn't they say that when I called originally and made the appointment?! I had the card in front of me and provided all the details. This place is a joke and I wasted my time and money to drive to an appointment that wasn't necessary. They don't care about the people who need to come in and to actually do their job correctly. Don't go here, you will be better off somewhere else.

My son needed an optometrist back in September and this office was referred to us by his…read morepediatrician. The waiting area is very clean welcoming and the staff very friendly. The doc is very fast friendly helpful and professional when it came to questions I had about my sons diagnosis and with assisting my son. We received his first pair 2 weeks after our visit and he loves them. One month later he breaks his glasses and we order another pair from the office. It came in a week later. We have noticed the frames for the style of glasses he chose are very flimsy. My son has gone through 2 pairs in the last 2 months (my son is only 9 so you already know little boys are pretty rough with their glasses). The screws that attach the frames to the glass have came off both times. Not built for active children. Just recently I had called to ask the receptionist if we could choose a different frame style rather than keeping the one we currently have as we had to go twice to the office to re-screw both pairs. The receptionist was really friendly and said it was definitely ok. Today we will choose a different frame for my son and hopefully this time these glasses will last him longer than a couple months. Other than the frames being crappy, the office and staff are lovely people and my son will continue being a patient here.