Clay's was highly recommended to me by someone in town as I was traveling through and had some…read moreserious engine trouble. They were extremely welcoming, very clear about everything they knew it as they did, step by step, and got me out within a day when I was in a time-sensitive situation. Knowledgeable, fairly priced and good people. Huge recommend

After securing 5 excellent estimates from 5 highly recommended sources ( including personal…read morefriends) I recommend Bryan and Diane Clay as being incomparably the most professional and honest and talented auto body shop in The Asheville/Hendersonville area. Only a 20 minute drive and superior service. I proudly recommend 110%! Cathy R, Asheville

I can't say enough good things about this business. I was in an accident, took my car to the…read morecollision center my insurance recommended, and was provided with an estimate of approximately $8200.00. My insurance company then declared the car a total loss, even though the damage was repairable. I heard about Hedden's and took my car there instead. Not only did they fix it they brought it in for just $5000.00! The car looks great and I'm so thankful to have found such a helpful and hard-working garage. Mike went the extra mile to help me out by going with me to the original auto body shop to retrieve parts that they had "forgotten" to give me when I left their property. I highly recommend Hedden's and while I hope to not use them in the future, they will be the first place I go to if need any more body work done.

Not very customer friendly. They won't take the time to talk to you. All they want is insurance…read moreclaims and then you have to make an appointment to get an estimate. Does that tell you anything???

I've been here myself and had multiple family members take their vehicle and we were treated with…read moreanything but respect. STAY AWAY.

We had two cars at Moss at the same time several years ago before it was sold to the current owner…read more First our SUV was hit in the rear, and although there was no damage to the bumper cover (other than a small scratch which we covered with a decal) the hatch was damaged and the hatch's window was broken. We took it to Moss right away, and even though we were not yet customers, they placed the clear self-stick sheet over the hatch where the window was, to seal it up. When we took it in to replace the hatch, the folks at Moss were easy to work with and the job was well done. The tri color pearlesant white paint was matched perfectly, and they took care of every issue. I think Dennis was the tech and he really takes pride in his workmanship. A few weeks later, our other SUV was hit and we took it to Moss. The tech was also Dennis? And he was great to work with, as were all the other Moss folks. The paint job is perfect and I have no complaints. I have learned that Moss is now owned by a large company which owns many collision shops, and we can only hope that they employ the same quality folks who care about dealing with customers and doing an exceptional job on repairing cars.

I had the exterior of my car detailed. I had a lot of bugs and asked them to be cleaned up and the…read moreswirl marks taken care of. The car was picked up, "detailed", then returned. The car did not have the bugs removed, the wax and sealant was just put over them. The interior was wiped down as a "courtesy" I specifically said exterior only. This left smears everywhere, must worse than when it went to them. One of the owners also told me on the phone about how fast my car is. Something he should not know anything about. After discussing these issues the person who did the work and had talked to me quickly became snippy, would not refund anything. When I sent pictures of the issues and stated I was unhappy with the outcome for the large amount of money, he said Thx :$. Do not use this service, the address isn't a business either. Their website got taken down within the past week.

They returned my car with the woodgrain piece around the gearshift dislodged. I called them to fix…read moreit and they came out a few days later. While trying to put it back in place they cracked it. Mark admitted he cracked the piece (I was standing there watching him) and agreed to replace the damaged part. When he called the dealership and found out the part for my Audi was $250 he refused to pay for it. He also hung up on my husband several times when we tried to resolve the matter. I would stay far away from this business unless you want your car damaged. I would have let it go if they had done the right thing and replaced the part THEY cracked. I paid $170 for this detailing and now have to replace a part in my car for $250.

Took car to have repainted. Was told would have done in 2 weeks. 7 weeks later still not done. When…read morefinished the paint job was awful. Had trash in paint, had very little paint in places. Pointed out the problems and after another 2 weeks paint job was still awful. Delt with constant lies, so needless to say I'm taking to another shop to have it done right.

My husband and I bought a car which was in "sad" shape. The paint was faded and rusted on the…read morehood, roof, and had a damaged bumper and a crack in the window. However, it got 32 miles a gallon. Chris, was very understanding of our limited income being on Medicare and SSI and was able to work out a way for us to afford the work on the car. After 2 weeks, we got our car back and it looks like a new totally different car!! We are now not ashamed to drive it!! Thank you SO much Chris!! We have and will recommend you to our friends. Kathy Rhodes

i went here on 4/20/26 to see about 2 cars i have after waiting 5 min with no one coming to see…read morewhat i needed the owner the wife came in i ask abut the next door building if she knew who owned it or if it was for rent. with a nasty attitude and face she said mo building was for rent in canton her attitude was so unprofessional and rude i left i was looking at a another building up the street here comes her husband rude with a attitude what was i doing i explined was looking at the building with no signs and that i didnt know was his i started walkimg across across the street here she is yellimg i told you nothing was for rent callinf the police lol here husband yelling started across the street i told him i would take his behavior and walkimg toward me as a threat and warned him he better go back to his business. i left as i drove down the street she is cussing me yelling at me fu sticking her finger up in here business with kids in there yelling at me going down the street the most rude unprofessional hateful karens thinking they was somethimg i just was looking to move my business they will make me but a property beside them shut them down. all i did was ask a question imagine you really had a issue with these folks i have emailed all my business contacts and insurance companys t see if they do business with these unprofesssional people. people like this should never be in business i would Never reccommed this business or tell anyone to do business with them. i can see why they was so slow with attitudes like this