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    JD Flagpole Restorations

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    3 years ago

    JD Flagpole is absolutely the best in the business! Professional, reliable , safe and experienced,

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    Zuidema

    Zuidema

    (56 reviews)

    I recently had my septic tank serviced by this company, and while the service itself was completed,…read moreI was disappointed by what happened afterward. When the technician left, the septic tank lids had not been properly secured. The screws were left sitting in the lids instead of being fastened, leaving the covers unsecured. As someone with children at home, I immediately recognized this as a serious safety hazard. I called the company as soon as I noticed the issue to make them aware. I explained that I had kids in the house and that the unsecured lids posed an immediate risk. The company had no problem promptly charging for the service, but when I called to report a serious safety issue they had created, I was told no one was available and that it would have to wait until the following morning. I found that response disappointing, especially considering the potential risk. Mistakes happen, and I understand that. What I have a harder time accepting is the lack of urgency when a customer reports a potentially dangerous situation. An unsecured septic tank isn't a minor inconvenience--it's a significant safety hazard, particularly for families with children. I hope the company uses this as an opportunity to improve both its safety procedures and its customer service. A business should stand behind its work and respond promptly when a safety issue is brought to its attention.

    They tried to charge me for installing A new baffle in my septic tank that they did not , when I…read morecaught them lying about it they offered to reduce the price, I should not have to pay anything for work that was not none, they also refused to give me their license number I have contacted NJ Consumer affairs, do not use this co. spread the word

    JD Flagpole Restorations - localservices - Updated August 2026

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