JD Floor &amp; Cabinet

(88 reviews)

We used A1Floors a couple of years ago to put in luxury vinyl plank floors after an insurance…read moreclaim. John came out to quote and he is very personable and knowledgeable about flooring. He was able to get us a really good deal that would be hard to find else where. We naturally chose A1Floors again when we had to replace carpet before putting our home on the market recently. John was there again to help us pick something nice out within our budget and install on a precise time schedule. I can definitely say that everyone we dealt with, from the owner, to Heather in the office, to Craig the Installation Manager, is so professional and they are all willing to make you a truly satisfied customer. Their communication and follow through is second to none.

Arrived on time Were professional and started working…read moreimmediately. No time wasted Excellent installation; we are so pleased No mess and left the place in its original condition; Left is so neat and tidy No damages anywhere whatsoever Finished the job well within time - in just one day (we were told it could take up to 2 days) Quality of work is outstanding; Well worth the money! The entire team coordinated the work so well - starting from doing an assessment to dropping off the material to completing the job - it was so seamless. They are so proficient and provided excellent service. A pleasure dealing with them. They are top notch! So proud they are local . Thank you for a job well done and making our family room and 2 master closets look great!!

Floor Coverings Int'l

(14 reviews)

Marty was a joy to work with. He is knowledgeable, professional, and very helpful in weighing all…read morethe options. The installers did an amazing job and so quickly. Success all around and our stairs are now safe (and quiet) for all the people and four legged friends that visit our home.

We had a stair runner installed in our house - Marty was amazing to work with and made the whole…read moreprocess very easy. While FCI is a franchised business, Marty is the owner / operator of this location - he clearly takes great pride in his business and it shows with his patience, attention to detail, and great communication. After reaching out, Marty was quick to respond and work with me to find a time to come out and give us a quote and show us samples. He arrived on time and walked us through the process and estimate. He had a wide variety of high quality carpet options and was patient while we looked at various choices. There was no pressure to make a decision that day, but we reached out a few days after to confirm our choice and book an install date. He texted me with a reminder a few days out from the install, and he and his team showed up on time. Within a few hours, the carpet was beautifully installed. We had considered doing this project ourselves, but it's clear that we would not have been able to achieve the level of craftsmanship of Marty's team. This was a relatively inexpensive home upgrade and has greatly improved the safety of our stairs, as well as helping with echoing and sound (especially for our dogs going up and down). Highly recommend using Marty and his team if you're looking to add a stair runner to your home.

Simonetti Floor Contracting

I highly recommend Simonetti Floor Contracting for your hardwood floor project. John Simonetti's…read morework is fantastic! He did board replacement repairs, hardwood floor refinishing, and installed new hardwood floors in 2 rooms that were previously carpeted. John is a neat worker who pays attention to detail and always left my home even cleaner than when he started. John is a real professional and I felt comfortable having him work in my home.

John refinished around 3,000 sqft of hardwood floors at our house. We are very satisfied with the…read morework he has done. He is a real craftsman.

Guardian Garage Floors

4.8

(8 reviews)

They did a great job on my garage floors, I would use them for any other projects that I might have.read more

Great company to work with. Veteran-owned. Found a last minute spot on the schedule for me. Arrived…read moreearly. Excellent work. Friendly. Cleaned up the area. Total job done in about 5 or 6 hrs. Looks great.

Complete Flooring Works

(8 reviews)

Luis and his partner did a fantastic job installing wood flooring in three of our bedrooms. We…read morerecently moved to Raleigh and wanted to match the wood flooring in much of the house to bedrooms which had carpeting. The pattern of the flooring involved 3 different sized wood planks (3", 4" and 5"). While it took several months before all the wood finally arrived, Luis was able to install, sand and stain all three bedrooms (and closets) in a week's time. He was professional and on-time, and he matched the existing wood in the house perfectly. I highly recommend his services.

Luis and his crew did a great job installing laminate flooring over about 800 square feet of…read moreceramic tile in a handful of rooms, including kitchen, bathroom and hallways. He handled every complication (there are always some) with professional expertise, communicating with me the whole way. Takes pride in his work and the finished product shows. I almost forgot to say that his price was entirely reasonable. Hire this guy!

Floor Masters

4.1

(9 reviews)

They sent sub-contractors with very little talent or knowledge. The entire job was a mess.read more

We needed our kitchen floor replaced because the wood laminate had some water damage. After getting…read morea quote from a local competitor, we decided on Floor Masters because they were cheaper after including a Duke 10% discount that Marcus alerted us to. We appreciated the promptness of measuring our kitchen and providing a quote. Unfortunately, after paying the first half as a down payment, there were delays in the shipment of materials that pushed the installment back 11 days. We felt that Marcus' communication during this time could have been better, particularly since it left us without a stove for over 2 weeks. The final product (pictured below) looked good overall, but we were disappointed in a couple of the decisions with quarter rounds that looked funky. Marcus did get someone out to fix it within 24 hours. The final charge wasn't what he initially quoted, but that was remedied with a few emails. Overall, Marcus' communication was not what we were hoping for, and we likely won't be going back to Floor Masters.

Gellen's Flooring Plus

(2 reviews)

Patrick and his team did a beautiful job helping us with flooring in our house we were putting on…read morethe market and our new house. Altogether they installed carpet, hardwoods, a stair runner, and mohawk laminate flooring. Once we offered on our new home, we needed the carpet replaced in our old house asap so we could list it. They replaced the carpet in two bedrooms and closets in one day. The photo showing the hardwood was previously carpet and we preferred hardwood against the back door entry. Patrick did a beautiful job. We were going to do LVP in the hallway upstairs but Patrick recommended we try Mohawk laminate. It was a GREAT choice. It's completely waterproof and slip free and really looks like real wood. All work was done at a very reasonable cost. Patrick is very responsive and did a wonderful job.

Patrick removed an existing carpet and installed a floating vinyl floor. He came to the site,…read moremeasured and provided an estimate within hours of my enquiry. He even tested the proposed flooring so that it would be compatible for my very specific application. I needed the job completed within a short and critical deadline and he delivered. He was meticulous, cleaning the site throughout the process and on completion. I Highly recommend Gellen's Flooring.

Hyperion Construction

(3 reviews)

I called this company to do some work for me, because as a electrical contractor there is things I…read moredon't engage in, but when it come to remodeling, and construction this is the best company for your buck, They did a fantastic Job and the customer was happy that I recommended them... Awesome Company I would recommend and use them for any project I have in the future

Jessie was AMAZING!!!! I need someone to do a structural assessment for a refinance and called him…read morelast minute. He was there the next morning at 8am sharp. He was professional, clean, and well knowledgeable. I would recommend this company to anyone. If I could give 10 stars I would. Thank you Jessie!!!

NC Home Pros

3.0

(2 reviews)

Angie reached out to me respectfully expressing her disappointment for 1 star review. Out of…read morecategories of service, quality and I forget the other, I had nothing to grade you higher on. As I stated earlier, I wanted to use you. I called you a few times after the days that you came by. You agree that it was taking longer than expected but that it was because the Home and Garden Show exposure. You didn't call me, I call you. I called after your visit, but you didn't answer, so I left a vm and text. Later in April, I called you and you answered that time. I asked about the estimate. You said that Danae had gotten my online inquiry and that she'd get back with. I stated that I wasn't trying to rush you and was patient because I want you to do the work. I reminded you that you said, "2 to 3 days (April 14) but it wasn't until April 24 that I got a concrete answer that you will not be doing the job. My contention isn't that you can't do the job, but that I wasn't given the courtesy to tell me that you weren't interested in providing the estimate nor would be able to do the job. If I hadn't called or inquired, I would never have gotten an answer at all. How could I give you a higher rating? You only came to look at the project. I can't grade you on quality, service or promptness because I have no reference point to go by. My review isn't harsh but simply stated as it happened. Danae seems to be the person who makes the decisions on which jobs to take. Maybe a conversation she be had with her if you don't want more reviews like mine.

NC Home Pros is veteran owned which is AWESOME. we love supporting veteran owned companies in the…read moretriangle. their team painted my house, both interior and exterior and it turned out amazing. the team and the owner Angela are so incredibly kind and knowledgeable in everything they do. reasonably priced for the amount of hard work they did. 10/10!

Handyman of Cary

4.7

(25 reviews)

I was so frustrated trying to find a good handyman to install soft-close drawers rails. The…read moreprevious person failed, but then I met Victor--he did a perfect job! I really appreciate his work, and I'll definitely contact him again in the future.

We've used Victor several times over the past seven years, and I have nothing but wonderful things…read moreto say. He is incredibly responsive, transparent with his pricing, trustworthy, professional, and performs quality work. When things arise, he takes ownership and addresses them head on, quickly and without any fuss. We won't call anyone else.

Mr. Handyman of Western Wake County

4.6

(41 reviews)

Always arrive on time or earlier! Highly qualified and…read moreprofessional senior discount is appreciated

Two guys showed up in the morning to prep kitchen island lighting. They left after an hour to "get…read moresupplies." They were gone for several hours and I finally called the office to inquire and request to cancel the job since the guys disappeared for the day. I ran out quickly and when I got back my husband told me the guys had come and gone. I called the office and asked and the woman on the phone told me...as though it was perfectly normal...that they had simply gone back to my house to collect their tools. They left tarp out, wires hanging out of the ceiling, my designer lights for install tossed in a pile on a side table. Absolutely awful experience all around. Completely unprofessional.

Triangle Tile & Stone

3.7

(9 reviews)

We worked with Kailey and Brianna to choose tile for our newly renovated kitchen, and highly…read morerecommend them both. (My wife and I had tried several online tools and taken home dozens of samples from local big box stores, but could not find anything that looks right. Kailey and Brianna patiently walked us through our goals, and within a few minutes they found a tile in the that looks great). Simple and pleasant. They asked the right questions, and were very polite and welcoming. They were also very knowledgeable about both the art and science of choosing the right tile. Just a good experience overall. We are looking forward to working with them for the rest of the process.

Purchased tile and when my contractor who normally does business with them picked the tile up and…read moredelivered to our house it was the wrong tile. We found out after my contractor complained that the tile was discontinued but the manufacturer sent different tile anyway and Triangle never checked. Ryan the Triangle representative gave my contractor the song and dance. My contractor lost money because he had to reschedule workers that were paid and started work before we discovered the discrepency. From what I understand my contractor is still fighting with them over this. Be aware if you deal with Triangle. Beware of the song and dance.

Honey Done Home Improvement

(9 reviews)

Excellent quality and planning. Great communication. Will made sure I was happy with the…read morematerials and design before starting I. The work. End result is incredible.

Competent, efficient and reasonable fee. Excellent handyman . Recommended without reservation.read more

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

20 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Danae H.

14 years ago

Let me tell you how great these guys were. I originally called them out to refinish my hardwood floors, and to my surprise the owner of the store advised me to save my money and wait a couple more years. So later when I decided to replace my carpet I called them out, while at the same time getting an estimate from Home Depot. JD Floor store: The owner came out, measured my house, advised me on what kinds of carpet would be good for my needs and how I could get new carpet in some areas, but leave old carpet (that was still in good shape) in other areas, without it looking odd. He was here over an hour and suggested a mid-price but high quality carpet, and even a color that would go well with my existing carpet. Their estimate included moving all furniture, including disassembling and reassembling a couple of HUGE pieces of furniture, and also moving all my electronics. Home Depot: The people at the store itself were very nice, and set up my measure. To save money I asked for a quote using one of the cheapest cuts of carpet they had - a low quality, low cost carpet (about 2/3 the cost of what I chose from JD Floor store). The guy came to measure and I tried to ask him a couple questions (will that kind of carpet look good on stairs? will the seams show?) and he said, "M'am, I don't know ANYTHING about carpet, I just measure." Now, based on my square footage and price of the carpet alone Home Depot SHOULD have been at least $1000 less, and even more since this with their special "whole house install for $99." But they have so many extra charges (carpet removal, pad removal, furniture moving - and a couple other things I can't remember) that it was only $300 (about 7%) less than the JD Floor quote. AND they told me I would have to hire movers to disassemble and move my large furniture and electronics, then hire them to come back and reassemble and move everything back when they were done!! It wasn't included in the price and they wouldn't do it at any cost. Well, I went with JD Floor store. They had the carpet installed within a week of my order, the crew were very professional, careful with my belongings and cleaned up after themselves. The carpet looks phenomenal and feels like a much higher quality than the price would suggest. I can't tell you how happy I am - I got a great product, great service and a great price. I don't normally post on these places because, honestly, I"m too lazy and not easily impressed, but I'm going to cut and paste this review on every site I can find! read more

Cheryl C.

3 years ago

We've used JD Floors for over a decade. They've installed hardwoods in seven rooms of our home. They also did a complete bathroom remodel in 2021--floors, shower, ceiling (popcorn removal), wall preparation, shower doors, plumbing--they took care of everything and we love it! Their prices can't be beat, but full disclosure we don't even shop around anymore. When we want something done, we call JD because we know we'll get a professional job that meets our satisfaction. Miguel is great to work with and sees the job through. The installers work diligently to finish in a timely manner. The whole process is pretty seamless and gets better with each project. We are more than happy with what they've done to make our home beautiful. read more

David D.

4 years ago

Recently, I had to have a section of my hardwood flooring repaired due to damage from a heavy piece of furniture. JD Floor installed the new flooring in November 2020. They did such a great job then that I didn't even consider any other company to do the flooring repair. I found out through my research that not all flooring companies have the skilled staff that JD Flooring has on their team. If you are looking to have hardwood flooring installed professionally, at a competitive price point, interact with friendly staff members, and a company that backs up their work and products, hire JD Flooring! You'll be glad you did and will enjoy your new hardwood flooring for many years to come. David D. Cary, NC read more

Debbie H.

12 years ago

I am very particular about my floors and want them to look nice. This is the second time I have used JD Floor to have hardwood floors put in my house. The first test for me is when I make an appointment or call a company...I want to see if they respond right away and keep there word about what they say they well do! I have been very satisfied with the work from this company. They are friendly and always keep you informed about the upcoming work...they were tidy and fast with the work and the floors look great. I will always go back to JD Flooring for any future work that I need done in my home:) Signed Happy Customer Debbie H. read more

Tina C.

8 years ago

We are so happy with the new floor JD, Miguel and his crew has installed for us. JD is very knowledgeable about the different floor options (pros and cons) and has provided us great suggestions during our selection process. Miguel and his crew are very professional and they stayed way beyond expected time to finish the installation and ensured that we are happy with the results. The communications between the whole process was smooth and up to date. We specially appreciated them calling when they were going to be late for our meetings (even if it's just 5 mins) . We will definitely use them for our future flooring needs. read more

Kevin S.

14 years ago

We had several items that needed attention in our 110 year old house. We had the upstairs floor refinished, tile installed in the upstairs bath and a new hardwood floor installed in the kitchen. All together we worked with three separate teams from J D Floor Store. Each team was extremely professional and was eager to make sure the job was completed to our satisfaction. John was extremely helpful leading us through the decision process of what to do with the floors and listed all the options. Thanks John and the J D Floor Store teams for a job well done and I look forward to talking to you soon with the next project. read more

Susan L.

15 years ago

JD Floor Store did a fantastic job on my floors! They were so helpful through the entire process and didn't pressure me or try to "upsell" me at all. They had more choices and really explained the benefits and downsides of each of the products. They also had the best price out of the 3 companies I talked to during the shopping process. It has been a few months since installation now and I am still loving my floors! read more

Susan H.

8 years ago

JD Floors is a gem to work with. Several years ago, they changed every floor in my house which included hardwoods, carpeting and tile. The job was so well done that when I recently moved, I brought them in again. JD, Miquel and Crew as well as Katie are all phenomenal to work with. They are friendly, professional and respectful. They show up when they say they will, and they leave your house spotless. read more

Cindy T.

7 years ago

I want to thank John, Miguel and their crew for doing a great job on redoing my bathroom floor. I had a leak in the bathroom which required them rebuilding the subfloor before installing a wood floor back. They finished the job on time and left the condo spotless. I will always go back to them for any future flooring needs knowing the job will be done to perfection. Thanks again! read more

Padma R.

3 years ago

These people are absolutely awesome. I upgraded from carpet to hard wood floor in couple of bedrooms and replaced vinyl with tiles in couple of bathrooms. they are extremely professional and easy to work with - from initial consultation to selection, scheduling and finally to finishing up. I would recommend them without any hesitation. read more

Todd T.

7 years ago

We were very pleased with JD, Miguel and crew. They were very helpful with suggesting ideas and products. JD helped us match our existing floor perfectly and made suggestions that really enhanced our townhouse. Miguel and the installation crew could not have done a more professional job. We would highly recommend using JD Floor Store. read more

Christine S.

7 years ago

I love my new floor!! JD was fabulous helping my choose my new laminate and the carpet for the stairs. Miguel and his crew were amazing. They were courteous and thorough. They did such an expert job. And then helped place felt pads on my furniture and install a new rug and pad. I can't say enough good things about them. read more

Lisa S.

3 years ago

JD, Miguel, Cat and the rest of their team were wonderful to work with. Our walls and floors look great and we are planning to use them again for future projects. We would be happy to recommend them to anyone needing help with remodeling work. read more

Richard L.

3 years ago

I highly recommend JD flooring for any home improvement. The team is great and easy to work with along with experience and expertise in their work. we have used them multiple times and always very satisfied with their work. Awesome Team! read more

Srini K.

4 years ago

JD Floor & Cabinet did a fantastic job for our new hard wood floors to replace carpet. They are very professional on time and did a great job! I recommend to any one who want to get hardwood floors installed! Great job JD Team! Thanks!!! read more

Lynne L.

3 years ago

JD's crew did an excellent job installing my floors. They responded to any questions I had quickly, showed up on time, kept my house clean, and my floors look amazing. I am very happy with them. read more

Joe B.

1 year ago

JD is very knowledgeable and helpful. We were impressed with the selections they had and found the perfect color we were looking for. I highly recommend working with them. read more

Gayle D.

3 years ago

Highly recommend this company! Excellent match to existing wood floor. Communication was great. Install went very smoothly, clean up, too. Great job, great team! read more

Barbara F.

7 years ago

We were very pleased with JD Floor Store- they keep in touch, give wonderful service at amazing prices and go to extra measures to be sure we are pleased. read more

L. C.

14 years ago

Had J.D. Floor Store put down vinyl flooring in my bathroom. They did a nice job at a fair price and in a reasonable amount of time.

JD Floor & Cabinet - flooring - Updated August 2026

People who viewed JD Floor & Cabinet also viewed

Tri Point Flooring

3.3

After the floor was put in I had a knot in one of the floor boards and it splintered over 6 1/2…read moreyears. So, I called Roberta the owner about my problem and he told me he would get someone on it and that it would be about $200 or $300 when he had a chance. 2 or 3 weeks go by with phone tag and no one showing up. I took off for a 4 day stay in the mountains to help someone out from hurricane Helene. When I got back more promises and still no one showed up. So, I called around and got a hold of Maurice a guy that did floor repairs for other businesses that put floors in. Maurice stated that his standard price for repairs was $300, he took longer than expected and the pieces that had saved for this issue had swollen so they did not fit and Maurice had to modify and return to repair it. Maurice mentioned that Roberta's crew did a good job on the floor installation, but that I paid too much for my floor. Going prices was $7 a square ft. in 2018 not $11. a square ft. I tend to barter with car sellers and roofers, now I will barter with everyone. So, in short if you have a problem with your flooring, Roberta owner of Tri Point Flooring will have you hanging. If I live here long enough to refinish the flooring guess who I will not call?

As of 3-2-2025 Horrible Experience!!! Sloppy and negligent-…read moreOwner (Mr. Roberto Rivera) admitted that a contaminated applicator messed up hardwood finish in EVERY room. We will need to refinish the entire 1st floor all over again!!! *Caution: After the problems became evident, I asked Mr. R. for a copy of the 1-year warranty. We paid for it and yet he REFUSED to provide it! Then came a disturbing e-mail from Mr. R in which he asked me to remove my online reviews of his company in exchange for providing the warranty info. He said, "...remove all online reviews" in exchange for "giv[ing] [me] detailed warranty info, ...". I wonder if this warranty even exists. In the future I'll always ask for the warranty UPFRONT. ALERT- Tri Point's Approach to Summarizing Google Reviews Tri Point just unveiled a new "corrected" summary of their Google Reviews after my "1 Star" posting in which I noted they reported NONE of the 9 "1 Star" reviews (see attached screen shot). What's new? 1) Overall score adjusted downward from 4.9 to 4.8 Stars and 2) "1 Star" reviews have magically appeared while "3 Star" reviews have now disappeared from their bar graph. Interestingly, their summary of detailed reviews excludes all but 1 of 9 "1 Star" and all reviews below "5 Star", i.e., 14 "4" and 2 "3" Star. I would NEVER have hired Tri Point had I known of this deceptive practice. I'm smarter now and won't so easily in the future allow the wool to be pulled over my eyes. I ask Mr. R. to reach out and correct mistakes I may have inadvertently made in this Alert. 1. Tri Point Failed to Keep Their Promise to Refinish in 4 Days. Crew's negligence caused weird staining on floors. Mr. Rivera said floors need to be fully refinished again. But we expected the first refinishing would provide a " .flawless execution that meets & exceeds [our] expectations" as stated on Tri Point's website. 2. Mr. Rivera's Opinion of Quality of His Crew's Work His on-line reply to this review states "...the floor did not represent our usual quality of work". During his visit (see photos) he said: "All very weird"; "Very, very embarrassed"; "Something happened during application"; "...applicator was a bad applicator"; "The applicator in the van got contaminated...cross contamination"; "These are lap marks"; "...A huge inconvenience [for] you"; "I know this is overwhelming"; "I couldn't accept this". Mr. R did not perform a final inspection of the refinishing, and it seems neither did a crew member. 3. Mr. R's "solution" Refinish the entire 1st floor for a 2nd time. 4. Impact of a 2nd Refinishing on Homeowners We work from our home offices and cannot close our business for 2 consecutive weeks. Moreover, a 2nd refinishing would require a repeat of the entire process, e.g., close business for a week, pack up 1st floor belongings, place all furniture in storage, disconnect washer/driver/refrigerator, move to temporary housing for a week, clean dust (e.g., walls, windows, cabinet doors and drawers, floors), and move back in. 5. Mr. R's Refusal to Engage in Direct Communication Following my Yelp review Mr. R. posted it's important to have direct dialogue with folks. Yet, he has refused all my requests for such a dialogue & conveyed this by e-mail- "...No further communication is needed." 6. Failure to Disclose All Costs for Refinishing We were not told that following replacement of shoe molding (aka 1/4 round) there would be a visible unpainted gap along all 1st floor baseboards. Mr. R. later acknowledged he knew this problem would arise and we had to sort this out for ourselves. 7. BBB Rating Had I checked I would have discovered a B- rating and that would have been a deal breaker for me. (https://www.bbb.org/us/nc/cary/profile/hardwood-floor-contractors/tri-point-flooring-0593-90189303/more-info#reasons-for-rating). Current rating has dipped to D+ as a result of my complaint that BBB describes as "Not Resolved". 8. Is Mr. Rivera In Unilateral Breach of Contract? I'm not an attorney so I can't answer this question. But Final Invoice balance = $0 and is marked "Paid". While we've met our obligation, Mr. R refuses to provide a copy of the 1 Year Warranty so that we may understand options for mitigating floor failures during this period.

Frazee Carpet & Flooring

3.6

(38 reviews)

From measuring to estimates to install- our experience was perfect! We had four bedrooms, an…read moreoffice, and a bonus room completed. Carpets removed, furniture moved, Pergo installed!

This is long, so bear with me. Overall, my wife and I had a positive experience getting carpet from…read moreFrazee. There were some glitches, however. My daughter had the company install carpet it her house and reported a positive experience, so I called Boyd whom she dealt with. After been a week I didn't hear back from them, so my wife and I stopped by the showroom. Boyd was at his office and showed us several carpet samples. He sent us an estimate four or five days later. I called him to make the purchase. The next step involved rather "businesslike" employee who came out to measure the two rooms. Boyd told me he would let me know when the carpet arrived to their warehouse. After about a week and 1/2 of not hearing anything, I called Boyd. Lo and behold, the carpet was there and had been. This was the second example of the lack of communication from the company. My wife suggested that I call Boyd to confirm that the scheduled installation would indeed happen. It didn't occur to me to do that, because I guess I''m trusting. Boyd was was out of the office. The receptionist said that she would contact the warehouse manager, who was also away from the office, and that she would call me back with confirmation. She never called me back either! I called the company the second time that day and was able to reach, I believe, Tina who confirmed that the carpet would be installed on the scheduled day. No explanation as to why no one had called me back. A couple brought the carpet out on Thursday and spent much of the day installing it. They worked steadily. They were fine to deal with other than their lack of English which was a bit of a problem. It appeared that they did a good job installing the carpet and cleaning up. I wish I had checked more closely how they replaced the furniture once the new carpet was in. Three large pieces of furniture were not put back like they originally which makes it difficult or impossible for me to use a large drawer and watch television at the right angle. As you can gather, my main problem in dealing with the company was their lack of communication. No one from the company called me back on three occasions! Nor have I heard from them with any sort of follow-up. In addition to being frustrating, this obviously makes it difficult to do business with them.

A1 Floors

(88 reviews)

Brentwood Flooring America - Raleigh

4.3

(36 reviews)

Brentwood Carpet on Capital Blvd in Raleigh has always been our "go to" flooring provider for our…read morepersonal home! They have always done a superior job with product selection, price, installation and customer service! Recently, we needed to replace some carpet at a rental property. I was slammed at work and they offered to have their Flooring Specialist with their Mobile Showroom Division meet me at the property! Drew met me on time (when does that ever happen!) with a great selection of samples! He was EXTREMELY knowledgeable and very quickly narrowed down what would be the best for durability and in my budget! We set up the whole project in a few short taps on his iPad and it went flawlessly!!! Drew was awesome to work with! He was pleasant, knew his products extremely well, didn't waste anytime and was very responsive with follow up questions etc! We HIGHLY RECOMMEND Brentwood Carpets and Drew - in their Mobile Division!!!!!!

Uploaded photos. We had a Karastan LVT flooring installed on our second floor; the total cost for…read morematerials and labor was over $17,000. Since then, we've run into multiple problems, and honestly, it's been incredibly frustrating. Problem 1: Promised One Thing, Got Another We chose a more expensive floor than we originally planned because we were told it had a flush stair cap trim piece. That was important to us because we wanted a seamless, flush transition at the top of the stairs -- no overlap. The flush pieces were on our order and we paid for them. But when the installers showed up, they used an L-shaped piece that created a noticeable lip. When we asked about it, they told us a flush piece didn't actually exist for that floor. So basically, we paid more based on bad information, and there's nothing they could (or would) do to fix it once the floor was already being installed. Problem 2: Boards With Permanent Marker Some of the boards that were installed have purple marker lines under the clear coating. We were told it happened during manufacturing and couldn't be cleaned. The installers admitted they should have caught it and not used those planks. They offered us a few hundred dollars off or said they could replace them, but doing so would require ripping up a large section of flooring, which could cause more damage. They planned to reuse the removed boards, even if they were damaged in the process. Since there wasn't enough extra material to replace them all we'd have to pay for additional boards ourselves if we didn't want them to reuse what they ripped out. We decided not to risk it, covered those boards with furniture and rugs, and took the discount. Problem 3: Gaps in the Hallway In the hallway, 4 boards were cut too short. So now, when the humidity changes, they shift, leaving a 1/2" gap between the floor and the shoe molding, exposing the subfloor. That's about two feet of wall with subfloor showing for half the year. They tried to fix it by gluing and nailing the boards down, but that only worked temporarily. Again, the solution offered was to tear up a big section of the floor, but with the usual warning that it might cause more damage. So once again, we left it alone. Looking back, we probably should have taken the risk of further damage and let them replace those 4 boards. It looks awful. Problem 4: Boards Separating in the Bonus Room In our large bonus room, about 20'x24', some of the boards have started separating, leaving visible gaps. At this point, I haven't even contacted them about this issue, based on how the other problems were handled, I'm not optimistic that anything helpful will come from it. So this one is on me. This year, when we replaced the floor on the main level, we went with a completely different company. When we showed them photos of the upstairs install, they were shocked and told us we should have filed formal complaints and probably could have taken it even further. Honestly, the whole process took so much time, stress, and energy that we just didn't have it in us to keep pushing. If you're considering working with them, be careful, make sure you can actually get what they promise, and keep a close eye on the installation. After reading other reviews, I'm really hoping this was just a bad install crew and that they're no longer around.

Triangle Floors

Ricardo and his team were wonderful. They were easy to work with and very skillful at installing my…read morefloors. They worked efficiently and always guided me in the right direction. I wanted to do some other work - drywall, installing a pocket door - and they were able to help with that too. Very reasonable cost-wise. Highly recommend!

Triangle floors did a great job removing our old floors and installing our new floor in 3 days…read more Ricardo was patient with us as we decided on the floor. He also checked often on our installers. The installers, Hector and Jesus were respectful of our home and very efficient. We will use triangle again if we need flooring.

Lee's Hardwood Floors

4.3

(28 reviews)

Lee's Hardwood Flooring did a fantastic job refinishing my floors. When they were done the floors…read morelooked brand new and amazing. Their pricing was fair and they did everything they said they were going to do. Before, during and after, any questions I had I directed to Heather and she answered my questions the same day. I was very impressed with their attention to detail and response time. Great job to all at Lee's Hardwood Flooring and thank you.

Horrible customer service. Some blonde lady was super rude for no reason at all. I hadn't even been…read morein the showroom for more than 20 seconds before she came up with a snarky tone.

S-Tile & Quality

(5 reviews)

We are very happy with the tile installation by S-Tile in our two-bathroom remodel project. When we…read moredecided on the tile we wanted, the big box store sent out their measurement person who had never installed floor tile in his life. I had questions about where cut the 4" waste pipe so that it laid flush on the floor and how to trim around the tub and vanity. He simply told me, "Not my job". After two measurements, and numerous calls to the company, we decided to find another installation company. That's when we found S-Tile on Yelp. Nimsy was very professional and knowledgeable with the installation process. She offered to send an installer out to measure the next day. They sent not just an installer to measure; they sent the person who would do the installation. Alex was great. Not only did he answer all my questions but also told me he would help to ensure the waste pipe was cut to the correct height. He made the measurements on a Thursday, and I got the quote that day. And S-Tile's quote was half of the big box installation. Alex started installing the tile on the following Monday and completed it on Wednesday. The toilet flange sat flush to the floor with Alex's help determining where it needed to be cut. The finish around the tub and vanity are exactly as I asked that it be left for my trim work. We could not be happier with our new tile installation as performed by S-Tile. I would recommend them to anyone wanting an easy process and professional installation. I've added photo and will put up more once the project is complete. Thank's S-Tile!

They work very fast and they do a great job! Fair prices and are very careful.With your home.? I…read morehighly recommend them for any flooring needs.?

Molina Carpets

4.8

(29 reviews)

We contracted with Molina Carpets, Inc of Garner NC mid January 2026 to install carpet upstairs and…read moreMarmoleum Cinch Loc Plank n the kitchen and downstairs. The company was great working with us by phone, email, and coming to the house to assess things for the project! After installation and payment, though, communications were slow and things weren't addressed to correct problems. Carpet has unlevel ragged seams, gouges, puckers, and missing padding. Downstairs planks squeak, snap, and sound hollow with ridges and cracks appearing right away and getting worse. Pictures and measurements shared with the manufacturer and Molina (who talked with them) determined that the sub floor is the reason for the floor failure. Manufacturer required guidelines stated on the store contract were not followed. The solution is to pull up the planks, flatten the concrete sub floor, and install new planks. Unfortunately, Molina wouldn't do that. Our 25 year manufacturer wear warranty is voided. We're upset asbestos tiles (tested positive) and vinyl sheet flooring to remain were pulled up - putting our health at risk. After four months of asking for things to be made right, we asked for a refund. A conditional refund offered would let Molina take the defective flooring and have us promise to not speak of our experience (see the CRFA at the FTC site about this). We feel that people should know about our experience. We can't stand walking on the floor and seeing it get worse and worse. We will have to go to a different company to get replacement flooring at our expense. We would not recommend Molina.

This is the second time I used Molina Carpets. The first time service was a whole house carpet…read morereplacement. They came out quickly for a measurement and provided me a quote right after. The job was completed professionally and efficiently. The second time service is to replace a worn down carpet in a small room. Tom came out three times to get the best match of the color based on my request. He is very patient, professional and pays a lot of attention to details. The price is also very reasonable. I really appreciate when the business is getting the job done correctly no matter how big or how small it is!

Brentwood Carpets

(6 reviews)

So I've had to replace my hardwood floors 3 times in my life and each time, I must admit, it was a…read moretruly difficult challenge for me economically and personally. You have to understand, that for a guy like me, it ain't easy finding a place you trust, then finding the right floors that match your house decor, then finding it at the right price. All of these things become obstacles that you need to overcome in order to find the perfect flooring. Luckily for me, I was fortunate to be recommended Brentwood flooring by my friend and contractor. I went in and spoke to Wes and he directed me to find a number of possible hardwood floor options that were beautiful, that fit my home decor and also fit my budget! So happy! And I was lucky to also find out that they currently are offering 18 months with zero percent financing which will allow me to pay off the floors monthly! I could not be happier! I am recommending to all of my 10,000 friends on yelp, Twitter, Facebook LinkedIn and Instagram to go here first if you need any help with your carpet or hardwood flooring needs!

I had an OUTSTANDING experience with Brentwood Carpets in Cary, NC. I worked with Wes Newsome…read more Wes was responsive by phone and email- always in a timely manner. It was great to have a reliable point person through the entire process. Brentwood called me the day before the installation to confirm, which I appreciated. Installation team showed up the following morning on time. The team consisted of three men- all courteous, experienced, and hard-working. 1650 sq ft of carpet including two staircases, old removed and new installed all in one day. They worked for nearly 12 hours! But I never saw them rush; they took great care in their work. They cleaned up (inside and outside) and vacuumed completely before leaving. I'm so glad we did not go the big box store route. For my wife and me, having Wes as our point person and knowing a high-quality install team would be doing the work were invaluable.

Simonetti Floor Contracting