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    JD’s Auto and Diesel

    5.0 (1 review)
    Open Open 24 hours

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    Services - JD’s Auto and Diesel

    Auto general diagnosis

    Auto HVAC repair

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    3 years ago

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    Scotty's Auto Repair

    Scotty's Auto Repair

    (95 reviews)

    Took in 2008 Buick Lucerne with a bad coolant leak, they checked the system completely and found a…read morefew things that needed to be replaced. The main thing was a plastic elbow which had failed, also the top radiator hose was failing. Repaired everything and then did a special gas test on the cooling system to determine if the head gasket was leaking from an overheating condition. No problems found. Great shop.

    BEWARE of SCOTTY'S Auto Repair Shop, VALUE YOUR VEHICLES…read more - FIND ANOTHER SHOP.. FYI - I spent Over $1900.00 on a New Radiator, & 3 different plastic shroud pieces for my small cooling system leak. I am a 68 Proud Retired father & husband, I have lived in the community for 35 years now, & thought I did my homework. Pride of Ownership, My vehicles are well maintained to Manufactures Preventive maintenance specs. Before I dropped off my RAM, My Engine was Strong & Properly Maintained & funtioning. I let Samantha know, Once they get it on the the rack I am open for Any recommendations, for I am hoping this Ram will be my last Truck. I stated this once again when I dropped off my truck, If they see ANYTHING that may be addressed, please let me know, we'll get it done at that time. I stated this again over the phone to authorize the work before they began the work. They said My Truck was in Great Shape, but I had a small Radiator Leak, everything else looked Fine. I trusted their Owner, SAMANTHA & her Lead Technician BRIAN, & Christian to evaluate my cooling leak. I authorized the radiator to be replaced & Anything Else regarding My cooling system, (Ex: HOSES, T.Stat, etc.) I trusted & followed their lead & recommendations. (HOSES NEVER DISCUSSED) After 400 Miles, My ENGINE OVER HEATED & BLEW on the 215 Freeway, Looked like the Hose to the Water Pump split. I called SAM Immediately Told her I would be towing back my Ram & Asked if they Replaced the ANY HOSES (Upper & Lower) & Thermostsat when Sam said NO.? BRIAN & CHRISTIAN made the Professional Call that the HOSES WERE STILL GOOD ENOUGH (Not Spongy or Brittle) Good Enough, they NEVER BROUGHT the HOSES TO MY ATTENTION, EVER, & & the T.STAT was pressurized & functioning. I found out after the fact, Standard Operating Procedures when repacing a Radiator, was to Replace the Two HOSES (upper & lower) & Thermostat at that time while they were in there.. I was Billed for One Hose Clamp but NO HOSES, NO T.STAT. A couple hundred dollars more, I Would have APPOVED the Two Hoses & T.Stat had it been brought to My Attention. I Put My Trust in Scotty's to Communicate Better for They are the Experts, I Am NOT. Well 8 Weeks without a Truck & $9,000.00 Later, My Engine Needed to be Rebuilt, PLUS - HOSES, WATER PUMP, T.STAT, STARTER, etc. I put My Faith in the Scotty's Team, And They Let Me Down. Very Expensive decision on Scotty's, they Assumed Zero Responsibility or Culpability on their part. Upon Towing my truck back into their shop I told them together, Why Did They withhold this Vital Information, Why Did They Not Bring the HOSES & T.Stat to My Attention, Their Responsibility To the Patron was to Let Me Make the Call.!!! They are the HIGHLY CERTIFIED & TRAINED PROFESSIONALS & for the SAFETY OF ANY FUTURE CUSTOMERS. NO.. I WOULD NOT RECOMMEND SCOTTY'S AUTOMOTIVE respectfully, Stephen A. Morgan

    JD’s Auto and Diesel - roadsideassist - Updated August 2026

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