Inspector Trent Simmons of JD Smith Pest Control said the house showed no sign of wood destroying organisms. He missed the obviously wood rotted French door by the pool. Luckily our home inspector called it out (see photos from home inspector's report). Our agent contacted JD Smith Pest Control to politely point out this miss and Jessica in their office responded that this is not part of their inspection. She said that after reviewing the photos and details, the damage appears o be caused by water exposure/wood rot from natural sources - not by any wood-destroying organisms. Because their WDO inspection specifically reports on damage caused by termites, wood-boring beetles, or wood-destroying fungi, issues such as water-related rot or general wear-and-tear on door frames do not fall under the scope of their WDO report and would not be noted. My husband has been a home inspector for over 30 years and in his experience, this is always the responsibility of the Wood Destroying Organism (WDO) inspector. Mr. Simmons did not test the damaged wood at the bottom of this door to determine that the cause is solely water damage and to establish that there is no wood destroying fungi present. He should have included this issue in his report. Our agent replied to Jessica at JD Smith Pest Control by telling her that she has been told repeatedly by various inspectors, including inspectors from JD Smith Pest Control, that water itself will not cause wood damage. That fungi causes wood damage. And over the years, termite inspectors at every one of her prior inspections would note this type of damage on the report. She also said that she checked on the internet and found data that supports what all the past inspectors have told her, that water alone cannot cause this type of damage. Water only creates the environment the fungi needs to grow. Not only does my husband, in his over 30 years of experience, and our agent, and all past WDO inspectors that our agent has dealt with state that this is part of the WDO inspection, but Google AI also says, "Yes, a WDO (Wood Destroying Organism) report must include wood rot/deterioration, as wood-decaying fungus is a primary WDO, alongside insects like termites, carpenter ants, and beetles, requiring specific findings, descriptions, and potential treatment recommendations on the official report for real estate or lender purposes." Although our agent has used this company for years successfully and we have used them many times over the last 5 years, we will not use this company again and neither will our agent going forward. She was very disappointed and so were we. TL;dr: Inspector Trent Simmons of JD Smith Pest Control missed wood rot/deterioration on French door to the pool. His office claims this is not a part of the Wood Destroying Organism (WDO) inspection because it is only water damage, despite the fact that our agent has worked with this company for years and been told by inspectors from this same company that water alone does not cause this type of damage. It is caused by fungi which is a wood destroying organism. My husband has been a home inspector for over 30 years and he says that this definitely belongs in the Wood Destroying Organism inspection report. Luckily our home inspector caught it (see photos from his report). How can the pest inspector claim this is not wood destroying fungus when he hasn't tested it? He can't know from just looking that this damaged door that it does not contain fungus. Furthermore, our agent provided information that indicates that this is only caused by wood destroying fungus and not by water alone. The water only creates the right environment for the wood destroying fungus to grow. We are very disappointed in the JD Smith Pest Control inspection and despite having used them over the years multiple times and our agent's long-term relationship with them, we will not use them again and neither will our agent. read more

JD Smith Pest Control - Wood Destroying Organism Inspector Trent Simmons missed wood rot - fungus (Luckily our home inspector caught it) - Pest Control Near Me - Clearwater, Florida

The JD smith workers I use are all superior...........The office personnel are fair at best. I think that they have gotten better but some are still awful to work with. One individual recently wanted to argue with me and I do not have that kind of time. You really should consider ratings for both the service people and the office. Office = 3 stars and Service =5 stars read more

The current one time spray service to rid white Flys in the lawn is not good... charge $97 and Flys still exist... The warranty allows one follow up spray and the tech says now start the monthly plan which should have been recommended from the start....?? Time to search for a different pest control company. read more

Im so impressed with their termite tenting services! It was 2 homes together and they had to use a crane. The showed up when scheduled and very respectful of my property! Didn't smoke while there and took extra care to not damage my plants! They even helped reassemble my fence that had to be removed for the tents. I am very happy with their work and highly recommend this company! Liz Barrett Lizard Realty read more

JD Smith Pest Control - Tented 3 story home - Pest Control Near Me - Clearwater, Florida

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We signed up for One-Time Termite protection from the man they sent out who did an "analysis" of our home. (He later, after the sale, admitted he wasn't a pest control technician, just a salesperson). While he was there I inquired about monthly pest service. He told me it was $50 per month. I said OK and to bill it to me...the termite protection was separate and to be under my fiance's name. We have a locked gate to the back yard - by far the largest part of the property. I asked that we get a call from them the day before service so we can leave the gate unlocked. THREE TIMES the technician shows up without calling. So we get home to find a sign in the yard indicating that we had been treated. Yet, he could not get into the largest part of our property. So, we called each time to tell them and he had to come BACK out on a different day to do the back. Then I start to wonder why I've never gotten a bill. I just assume it will eventually arrive. THEN, we discover that my fiance' had been getting an e-bill, which was going to spam. I WAS VERY CLEAR THAT THE BILL WAS TO BE GOING TO ME! The "salesman" even took my name and email. When I offered my credit card at the time of the contract, he simply said, "We'll mail you a bill." Well, THAT never happened, either. So, when I called TODAY to cancel my service and have the final bill sent to me the person who answered the phone was arguing with me that I "didn't sign the invoice," which I had in my hand and it was indeed signed by me. I found their handling of that issue to be confrontational and defensive. And, the most ridiculous part of all of this is that the problem we have with pests, primarily ants, has gotten worse, not better. This company is reminiscent of those air-conditioning companies that were in the news awhile back. They send a SALESMAN out to do a service assessment and they don't care much about the final results for the customer - particularly if they can't sell them a new air-conditioner. Regardless, I would't recommend this company because of their administrative mismanagement, confrontational attitude when handling customer issues and, perhaps most importantly, they aren't "managing anything," including pests. read more

JD Smith is the best pest control company around!!! I have used them for over 25 years and have never had any issues with them. They are courteous and efficient and certainly reasonably priced. I would highly recommend them to anyone and everyone. read more

They were very efficient and thorough, and the key rep helping me, Dave Brubaker, went over and above to make sure I was truly informed and educated as I made decisions and fully satisfied with the results. read more

Thank you JD Smith. I had problems with bedbugs and I have not seen any more bedbugs. I am so relieved that this problem was taken care of quickly and professionally. The technician was friendly and knowledgeable. I would definitely recommend them to anybody. read more

Can't say enough about this company. They got rid of my palmetto bugs with a one time spray. I am now having them come out quarterly to keep me pest free and everything is going perfectly. Thanks JD Smith read more

Horrible company!!! Family owned company, extremely unprofessional ... Beware!!!! Termites came back after they treated, warranty paid every year, when we are asking to retent, Steve hung up on me. Do not use this company!!! read more

We have been with JD Smith for years and are very satisfied. If we find bugs/roaches in between scheduled services, they are very responsive and send someone out usually within 24-48 hours. read more