After the horrible experience we received at the Galleria Mall we were very hesitant to do business…read morewith Shoe Palace all together. Anthony (the manager) at this location went above and beyond with providing nothing less than EXCEPTIONAL customer service.

I've been calling several stores to find an item and from the 4 stores I called this the only one…read morethat answer me and provided great customer services over the phone. I showed up the next day and the customer services was amazing the two young girls where very helpful. I also went back today and again they went above and beyond for me help me called another store to find the item I was looking for & I came to pick it up & I'm amazed I was able to get it. Amazing customer service from this employee didn't get her name but I was there today 2/23/25 around 5pm. I'm a very happy customer with my item thanks to this employee!!!

This location takes gently used shoes as donations. In exchange, you are given points on your DSW…read moreaccount. I have a hard time finding anything to buy at DSW. Although they have specials and send emails with discount codes, many times the discounts don't apply to brands that I'm interested in. I'll still bring shoes to donate because I'm hoping they'll get to someone who can use them, as opposed to donating to Goodwill.

Had a great experience here today. A worker behind the register helped me get the $15 off my…read morepurchase that was over $49 from a pair of shoes I purchased the previous day. In the clearance section they had a 60% off sign for shoes that were yellow tagged. Note: They no longer provide crazy discount savings. It's a standard 30% across ticketed shoes. The 60% was an anomaly.

Had a great experience shopping last week when all I meant to do was drop by for a raffle ticket. I…read morewas helped by Carlos. He was easy to talk to, he answered all my questions and I didn't feel any pressure to make the purchase--which helped me make the purchase on my own, if that makes sense. I wish the selection was better (there are shoes available on their website but not in this location), but at least there were lots of different shoes on sale.

I've called here a few times to get informations. Every single time the rep sounds like they hate…read moretheir jobs. Right now I just called and a "Carlos" picked up, I asked him about a shoe release, he said no we don't got em' and hung up. Ummmm...RUDE! I've worked retail before, it isn't the greatest but geeez try and sound a little bit enthusiastic. Footlocker has better service than this. Cheer up buddy or get a new job cause obviously Footaction isn't it for you.

Good sized store branch. I came here on the hunt for some more shorts because I previously bought…read moreone from Shoe Palace before. I like how organized the merchandise is because I found the shorts I wanted and for a really good reasonable price. The lighting is really good and bright and plenty of staff. I got checked up on by a lady staff if I needed any help. Pretty satisfied by my shopping experience here. Definitely a great spot for sportswear clothing.

Staff very unprofessional, I don't think they should be cussing and using profanity while there are…read moreguest present. I wish I would have seen the name of the young man, but it's very unprofessional.

I love great customer service and that's exactly what I received today at Front Runners. I called…read morebefore I went in to inquire about the foot scan and Michael was very kind and helpful. When I went into the store and started to look around, a gentleman came out & said someone would be right with me. A few seconds later, Tehani (Assistant Manager) approached me and asked how she could help me. Well she did just that and more!! We did the scan and I was so shocked when she told me my shoe size! I've been wrong all 40 yrs of my life! My right foot is a half size bigger She also had me walk and noticed that my feet leaned inward. Based on the results of the scan & her observation, she recommended Hokas and Brooks. I initially came into the store for the Hoka Gaviota but she suggested the Arahis for me. Unfortunately, they didn't have the size in the color that I wanted so I'll order them online. however, she did also help me with some shoe inserts for my current pair of tennis shoes and some Oofa slides to wear in the house. I'm so used to wear slippers but these slides feel so great on my achy heel and arches. Honestly, my feet already feel a lot better from just from walking with the new inserts. The Oofas were a little more in cost than I saw online but it was so worth the experience and the knowledge I received from Tehani. I would definitely shop with them again. The store is very easy to find when you're driving down Hawthorne and there's PLENTY of parking. All of the staff were welcoming! 5 stars

I have been looking for a new pair of running shoes for literal months. I pronate really bad and…read moredon't like a lot of forward tilt in my shoes so I've been struggling to find a good shoe that was comfortable and usable for walking, training, and light running. This was my first time at front runners and I'm so happy I decided to come in here! The staff were very helpful and knowledgeable and with their help I was finally able to find a shoe that works! I'm so happy with my purchase and recommend this store to anyone in Torrance looking for new running gear.

Awesome customer service from Kevin, we came in about 25 mins till closings. Kevin was cleaning up…read moreand making sure the isles were tidy and properly wallpapered. Helps us find the right size and really made our visit here a fantastic experience. Thank you WSS!

The service here are good and the workers here are kind, but it's hard finding good shoes that…read morearen't over 100$

The Nike Factory Store at the Pike used to be my favorite Nike store to go to because I felt like…read morethat store had better shoe selections. Luckily that has changed now. They have a good selection of shoes for every activity. And they are always affordable. Sometime the deal is just too good, I end up walking out with 2 pairs of shoes. Service: Always friendly. And after you're done browsing some shoes, you can go to Trader Joes to get some groceries, or grab a donut from Side Car. And yes I'm talking from experience. Lol. Parking: Huge parking lot. Always easy to find parking here. Will I be back? Yup! I actually went there today. So I'll see you in a couple months Nike Factory Store!

Like many Nike Factory stores, you've got to get a bit lucky for the products and sales they have…read moregoing on (sometimes there are great deals, sometimes just okay deals), but when you hit it right, you can save BIG. I needed a new pair of running shoes and managed to score a pair of $145 shoes for $69.50, plus two t-shirts for less than $10 each. The store was pretty organized and clean, and the person who helped us checkout was friendly and efficient working the register. Worth stopping by and keeping an eye out for sales!

Clean and huge selection. The staff is helpful. I got lavender Zumba slip ins - so comfortable and…read morecute.

Service was good. The ladies were friendly. They tried to…read morehelp me but I can rarely find anything at any of the Skechers. I wear a size 15 and there are never any available at the warehouses. The selections for me are almost non existent. And of if I do find a pair of sneakers I can never take advantage of the discounts because there are never two pair. So, sucks. Anyway, stock some bigger sizes.

I really like this store because there are more shoe options compared to other locations. Another…read moregreat thing about this place is there is a good amount of room for you to walk through the aisles, makes the shopping experience better. Craziest part is I found Jordan 27 lows for less than $100 bucks in the clearance section. I would buy them and resell them for more but I have other priorities. Nobody came to ask me for help which is the sad part and they were all at the entrance talking with each other. Any occasion I believe this store has shoes for it. The price is alright in my opinion, could be worse. I do like to come back to this store to purchase sneakers but definitely coming up to customers and asking if they need help is something they need to improve on

This is my first time at the store. It has a great selection and great prices.. better than…read moreshopping at Amazon lol

Please get the air fix, the air conditioner is broke at this store. You cannot breathe in this…read morestore... I refuse to but shoes at a place that I am uncomfortable to shop.

Me and my family had a great experience, especially my daughter she had to make sure me and her…read morehad the same shoes. I love they sale and the customer service Johnnie Jr was cool.