I've been calling several stores to find an item and from the 4 stores I called this the only one…read morethat answer me and provided great customer services over the phone. I showed up the next day and the customer services was amazing the two young girls where very helpful. I also went back today and again they went above and beyond for me help me called another store to find the item I was looking for & I came to pick it up & I'm amazed I was able to get it. Amazing customer service from this employee didn't get her name but I was there today 2/23/25 around 5pm. I'm a very happy customer with my item thanks to this employee!!!

Alright, it usually takes a lot (now) for me to write a negative review but I feel like this place…read moredefinitely screamed for it. So I walk in, and there's 2 young ladies in the front register. I'm like ok cool, maybe they'll come and ask me for assistance later on. Boyyyyy was I wrong, I was in there walking around for a cool 15-25 mins with not one team member asking me if I had any questions or was doing alright (keep in mind there was not one customer on the sales floor other than me). I did notice that they asked the couple that had just walked in if they were doing alright! I ended up picking out a shoe and took it all the way to them in the front and kindly asked if they had it in a particular size. They brought my size out, I purchased it and left. I work in sales, so I know the importance in greeting guests and providing exceptional guest service overall but man this place did not have that at all. Probably won't come back in here again tbh.

This location takes gently used shoes as donations. In exchange, you are given points on your DSW…read moreaccount. I have a hard time finding anything to buy at DSW. Although they have specials and send emails with discount codes, many times the discounts don't apply to brands that I'm interested in. I'll still bring shoes to donate because I'm hoping they'll get to someone who can use them, as opposed to donating to Goodwill.

Had a great experience here today. A worker behind the register helped me get the $15 off my…read morepurchase that was over $49 from a pair of shoes I purchased the previous day. In the clearance section they had a 60% off sign for shoes that were yellow tagged. Note: They no longer provide crazy discount savings. It's a standard 30% across ticketed shoes. The 60% was an anomaly.

Good sized store branch. I came here on the hunt for some more shorts because I previously bought…read moreone from Shoe Palace before. I like how organized the merchandise is because I found the shorts I wanted and for a really good reasonable price. The lighting is really good and bright and plenty of staff. I got checked up on by a lady staff if I needed any help. Pretty satisfied by my shopping experience here. Definitely a great spot for sportswear clothing.

Staff very unprofessional, I don't think they should be cussing and using profanity while there are…read moreguest present. I wish I would have seen the name of the young man, but it's very unprofessional.

I love great customer service and that's exactly what I received today at Front Runners. I called…read morebefore I went in to inquire about the foot scan and Michael was very kind and helpful. When I went into the store and started to look around, a gentleman came out & said someone would be right with me. A few seconds later, Tehani (Assistant Manager) approached me and asked how she could help me. Well she did just that and more!! We did the scan and I was so shocked when she told me my shoe size! I've been wrong all 40 yrs of my life! My right foot is a half size bigger She also had me walk and noticed that my feet leaned inward. Based on the results of the scan & her observation, she recommended Hokas and Brooks. I initially came into the store for the Hoka Gaviota but she suggested the Arahis for me. Unfortunately, they didn't have the size in the color that I wanted so I'll order them online. however, she did also help me with some shoe inserts for my current pair of tennis shoes and some Oofa slides to wear in the house. I'm so used to wear slippers but these slides feel so great on my achy heel and arches. Honestly, my feet already feel a lot better from just from walking with the new inserts. The Oofas were a little more in cost than I saw online but it was so worth the experience and the knowledge I received from Tehani. I would definitely shop with them again. The store is very easy to find when you're driving down Hawthorne and there's PLENTY of parking. All of the staff were welcoming! 5 stars

Thank you Shay for your Excellent service . This is my 2nd pair. Shay is my go to expertread more

Awesome customer service from Kevin, we came in about 25 mins till closings. Kevin was cleaning up…read moreand making sure the isles were tidy and properly wallpapered. Helps us find the right size and really made our visit here a fantastic experience. Thank you WSS!

The service here are good and the workers here are kind, but it's hard finding good shoes that…read morearen't over 100$

Team members were very welcoming and helpful. They asked if we needed any help a few times…read more During one encounter I actually needed assistance and the team member was more than happy to assist. This location has had a lot of hidden gems in the past. It's one of the smaller locations but always has good inventory.

The Nike Factory Store at the Pike used to be my favorite Nike store to go to because I felt like…read morethat store had better shoe selections. Luckily that has changed now. They have a good selection of shoes for every activity. And they are always affordable. Sometime the deal is just too good, I end up walking out with 2 pairs of shoes. Service: Always friendly. And after you're done browsing some shoes, you can go to Trader Joes to get some groceries, or grab a donut from Side Car. And yes I'm talking from experience. Lol. Parking: Huge parking lot. Always easy to find parking here. Will I be back? Yup! I actually went there today. So I'll see you in a couple months Nike Factory Store!

Nice big store. Selection ok. Had the slippers that's I was looking for in my size (common size so…read morenot always available). Didn't have the slip on sneakers I wanted, though. Standard outlet pricing is buy one get 50% off second pair. Prices are also slightly lower than the retail stores so that's good. No service of course since it's an outlet - you need to go and ask for assistance. Cashiers were helpful, they explained about the slippers, shoes if you asked. Just like the retail stores you get a very nice dark blue sketchers cloth style backpack with 3/4" or 1" drawstring/straps so not the usual free string type drawstring/straps. Bag is also large since it can fit two boxes in it. I will definitely used this bag in the future. Would return if I'm in the area again. Oh yes, this location has a good court. Not the same as Costco food court but there was a line at lunch time when I drove by, and posted prices were reasonable.

Service was good. The ladies were friendly. They tried to…read morehelp me but I can rarely find anything at any of the Skechers. I wear a size 15 and there are never any available at the warehouses. The selections for me are almost non existent. And of if I do find a pair of sneakers I can never take advantage of the discounts because there are never two pair. So, sucks. Anyway, stock some bigger sizes.

I really like this store because there are more shoe options compared to other locations. Another…read moregreat thing about this place is there is a good amount of room for you to walk through the aisles, makes the shopping experience better. Craziest part is I found Jordan 27 lows for less than $100 bucks in the clearance section. I would buy them and resell them for more but I have other priorities. Nobody came to ask me for help which is the sad part and they were all at the entrance talking with each other. Any occasion I believe this store has shoes for it. The price is alright in my opinion, could be worse. I do like to come back to this store to purchase sneakers but definitely coming up to customers and asking if they need help is something they need to improve on

This is my first time at the store. It has a great selection and great prices.. better than…read moreshopping at Amazon lol

I give the employees 5 Star because of their great customer service I went down there on a Sunday…read moreafternoon and customer service was amazing however it will be a 10 star review if the store would have AC the poor employees were working on a 90 degree summer afternoon with no AC the store would be way better if the AC unit would be available for the employee and customer if I was the owner I would fix it asap !!! Amazing employees please help them by fixing the AC unit asap .

Store manager Derrick, I respect you truthfully he assisted me and my sister I was coming it to buy…read moremy daughter school shoes, and he didn't sweat or hesitate to make sure we were accompanied with great service and that's what I love he order my shoes that wasn't in stock, I've been to a lot of sheikh and something in me was like let's go here and I'm glade I did thank you!