Needed a plumber as soon as possible. Did some research. Wrote down 10 possibilities, narrowed it…read moredown to 3 and selected Green Home. Very happy I did. Have been very pleased with their professionalism throughout the entire staff, their honesty, and their dedication to customer service and quality. I will absolutely contact them again for further services I may need. Marilyn B.

I hired this company in 2020 to add an extension on the back of my house the sales man talked a…read moregood game but the quality of work is horrible. during the process I kept telling the salesman and owner Pat of my concerns but they just told me it would all be great when completed. i had to call several times after completion because when it rained it would rain in my house through the door and windows they put in. they had someone come out finally and he said the gutter system was installed incorrectly and he did something to repitch it. they didn't solve the problem and Pat stopped returning my calls. I have since had to replace the sliding glass door and windows with Window Nation and now my roof is leaking. I will need to replace that too. Be very wary of this company. I have pictures too!

AC went down on Saturday. Initially Caraballo had me scheduled for repairs on Wednesday but were…read moreable to get me up and running today (Monday). Technician Joseph was here exactly on time and did an excellent job from start to finish. Dependable, professional work at a fair and honest price. The best HVAC company you will ever do business with.

We have been clients of Bay Heating since moving to the West Side ten years ago. We have always…read morebeen impressed with the knowledge and professionalism of the staff. When our 22 year old furnace died on a particularly cold Sunday, Bay sent a tech out within a couple of hours to have a look. When we determined that a replacement was the best option, Bay moved around some existing appointments to have us prioritized and within a few days we were up and running. Highly recommended!!! Thanks to Chris for getting us set up and scheduled. The install crew of Shawn, Jerry, and Tawnee were prompt, professional, and knowledgeable. They also really appeared to enjoy their work and working together, and that goes a long way too. We'd also like to thank Jose for his many years of help. He has also worked on the HVAC of many of our neighbors and is a bit of a legend on our street.

OUTSTANDING! I…read moreneeded a service call to repair an old, non working, whole house air conditioner. I originally contacted a competitor company in Lakewood whose owner was very rude, discourteous and disinterested. He did however send out a pleasant serviceman who determined that our ac would likely need a new motor to get it working and suggested that due to the expense of a motor replacement I might be better served investing that money into a new AC. That made sense but it had worked fine until recently so I chose to get a second opinion. After my poor experience I chose not to use the Lakewood company any further. Several friends who are long term, satisfied customers, highly recommended Bay Heating and Air Conditioning after I told them about my previous experience. So I called the people at Bay who were very courteous and professional and they scheduled their tech Marty to came out within a few days. Marty was absolutely AMAZING and for the mere price of a service call, he diligently repaired our AC. It was not an easy fix! Although I am planning on purchasing a new air conditioner and furnace in the near future, Marty enabled us to get by for awhile until we're in a better position financially to make the purchase. Marty is an "Air Conditioner Whisperer"!!! Because of Marty's exceptional knowledge, determination and expertise he saved us a great deal of money. I'm very grateful to Marty and Bay Heating and Air Conditioning and fully intend to purchase my new Air Conditioner and Furnace from them in the months to come... and to continue to use them for all of our heating and air conditioning needs.

This is a truly terrible company. Just plain awful! They had been excellent. This past winter the…read morefurnace malfunctioned and they quickly did a temporary fix until a warranteed part could be ordered in. Great service. Then Collins abandoned us. They never came back to do the needed full repair and would not return phone calls (even to Mr. Collins' cell phone). I tried for weeks, and was gaslighted the entire time. Two days ago I tried again for a different maintenance issue. Surprisingly I did get through, and they scheduled a service appointment for the next morning, but they never showed up. No phone call. Nothing. I tried calling them to find out what's going on, and their AI answering said we'd get a return call. Of course, that never happened. A once good company now terrible.

The install techs were fast and quality oriented and very kind. The cost for everything was very…read morefair. The owner is a great guy.

So grateful for the referral . They came right away to…read moreinspect my AC unit and repaired on the spot . Jamille (friendly) on the phone, answers/gets back to you FAST . My tech was Matt and he was awesome, very professional and knew what he was doing . 5 Star service--Two thumbs up . The price was reasonable.

We called Baz Heating to repair, possibly replace my Sister In Law's furnace. They were so…read morecourteous on the call. Two repair people came promptly the next morning. They were nice, professional and very knowledgeable. They were able to fix her furnace in less time than we expected. We were impressed from start to finish and will definitely use them for any heating or cooling issues going forward. I highly recommend Baz Heating and Cooling. Nice to have a company that we feel we can trust!

We have used IH&C for a number of years in our Seven Hills and Broadview Heights homes. The time…read morespan has been over 30 years but the latest work was just done this past week when they replaced two furnaces in our house. Quick, reliable and friendly. Without a doubt, they are our first choice.

We did not choose Independence Heating and Cooling. The former owner of our home did. IHC installed…read morea new furnace in May 2016 and by the end of the year, the furnace motor had burned out. The owner claimed that it was because and air filter was not replaced. A subsequent professional from Gallagher Heating and Cooling was called and determined that was not the case. During the time when our furnace was inoperable at the end of 2016, the repair professional broke a casing on the filter housing. At the time, he said he would call within two weeks to replace the casing. A call never came. When my husband called him, he changed his story and said he never broke the casing and that if we wanted a new one, we would have to pay. When we questioned this scenario he became irate and told us to find another contractor. To sum up, this contractor is duplicitous and is not concerned with stellar customer service. The owner only gets two stars because he was kind to my children.

Today Mo came out to service my A/C. I had previously signed up for the yearly service, and this…read morewas my first servicing. Mo was fantastic. He checked the indoor functioning then cleaned and serviced the A/C unit. I watched and asked many questions. All the while Mo explained things as I asked. He was polite & professional but also very helpful! Brian & Amanda were the people I worked with on the phone. Again, very polite, profession and responsive to my needs/requests! I feel I'll have a long relationship with R J. They hire and/or train their staff very well!

The guys are great! We have used them many times and they are always professional and reasonably…read morepriced. They do a great job of listening to your particular goals, and offering options that are realistic. They schedule quickly and complete excellent work!

I called Five Star Plumbing and Heating Friday afternoon and Kamran came out the following Monday…read more He gave me a window of time that he would be there and showed up not only on time during that window, but spot on at the start of it. He came in, checked the drains we were concerned about, and helped us clear them. Kamran also recommended some items to us on Amazon that will help us prevent the issue going forward. He cleaned up after himself and gave us what I consider a reasonable price for the work. Overall, a very good experience and we'll be reaching out to Five Star Plumbing and Heating for any other issues we have in the future.

Quality work every time. Great service and dependable. Definitely recommend to anyone looking for a…read morenew plumber