Went to this optometrist..they were helpful and kind..brought in my old frames to get new prescription lenses installed.everything went well.received glasses with in 4 weeks..besides holidays wait. read more

I went on a referral from my primary doctor. They examined my eyes, got the money from my insurance, never gave me my prescriptions because I didn't want to get none of their ugly glasses. The assistant is rude. She never helped the whole time I was there. There's plenty of other optometrist. Go somewhere else and keep your peace. read more

I'll never go here again!!! I went there yesterday with my nephew and make sure you get your ID card back since the receptionist tends to keep it with her and when you ask for your ID she acts like you insulted her. The 3 ladies I saw working was 1 old lady with a ponytail, a lady with long blonde hair and the lady with shirt blonde hair who talked crap in front of my nephew and I with the lady with long hair. I confronted them in Spanish since that's the language they thought they could talk about me. Jokes on them I learned Spanish when I was an intern in Mexico 7 years ago. Anyway they were talking about my appearance, mind you I wore jeans, converse and a button up shirt with roses on it and my nephew had on a tank top and sweats. After I confronted them they all looked shocked and I noticed them talking about another patient who had a speech disability. Why have an office open if those old lady who should know better are going to make up of their patients... Oh also I heard them gossiping about another patient who was abused by their uncle which to me was disrespectful to make fun of. I'll never come back here and the facility needs to be shut down and the optometrist needs to lose her license along with the other 2 receptionist. read more

The staff is very unprofessional & rude. My family and i have been coming here for a few years now since its the closest one to us. The reviews down below are accurate, we will be changing doctors asap. read more

Please avoid. The optometrist is extremely rude and immature. Rolls her eyes at clients. Can't believe people in this professional setting behave this way. read more

My experience in the office was great staff are great and the doctor is to just like everywhere else she has her rules must comply to them. And make sure to keep appointments. Doctor is very good when it comes to checking your eyes she makes sure to diagnose if there's anything wrong and if she can she will refer you to someone that can. read more

Worst place I've ever been to. Staff is horrible, rude and unprofessional. Very disrespectful. Judging by the comments and ratings I'm not the only one who went through a terrible experience. The receptionist is horrible, dismissive and disgusting. Grace (Botox lady) is another rude one that clearly doesn't know how to manage an office. The dr is the worst. Defending her rude staff because she is as bad if not worst . I'll be filing a grievance against this office and calling the ombudsman office first thing Monday morning .. this place is garbage and a circus . WHAT A JOKE read more

Dr. Iriarte is knowledgeable and professional. I found out the glasses I purchased at another facility and found out weren't transitional lenses like I paid but fortunately my eye sight wasn't terribly compromised. I was able to purchase bifocals (Medical) they don't cover transitional lenses but it better to have the old fashioned glasses and see. read more

I went to see Dr. Iriarte on the recommendation of a friend because I had been getting headaches from staring at my computer screen all day. Haven't seen an eye doctor or worn glasses since I was a kid. She was very patient professional and explained to me what was going on with my eyes (who'd think staring at a computer screen all day is not good for your eyes). They had a wide selection of frames. I got a pair of ray-bans that look great!! Week later my frame were ready... and now I can see!!! Thank you Dr. Iriarte! I had no idea how bad I needed glasses until I came to see you! read more

Extremely unhappy with Dr. Jeannette's service. She was extremely rude to my mother when she took my grandmother to her exam. My mom was just trying to explain the situation that my grandmother can't differentiate when asked if she can see better with her eye exam. Definitely not coming back and don't recommend anyone to come get their exams done here. Unprofessional with my mother rude, and not kind at all towards her. At least she was nice to my grandmother. This doctor doesn't seem to acknowledge that my mother is her caregiver and was just trying to explain the situations of my grandmother. She even kicked my mom out when she had to answer a phone call from work. 0 stars if I had the option. read more

DO NOT COME HERE. The optometrist is probably the rudest person I've ever met. Someone who treats her patients this way does not deserve any business. She was so mean to my mother she made her cry. The optometrist treats her patients as an inconvenience and the rest of the staff are just as bad. I wish I read the reviews before coming because clearly, the majority agrees. Please go somewhere else, this place does not deserve your time or money. read more

I have used the services of this shop for I guess going on 12 years now. The front staff is always so nice and helpful. The Dr. actually listens to you and does a great job with all the tests that she needs to perform. I am picky about the type of glasses frames I get and they work fantastically with me and my insurance to get me what I want and what I can afford. Went in originally just to get my glasses fixed now I go back for all my check-ups and needs. I give them an A+. read more

Terrible communication. Messy and disorganized operations with absolutely no efficiency. A waste of time and money. Never received my prescription even though I paid for it, what a joke. Please save yourself the ordeal and go elsewhere for your eye care. read more

This place is a dump and so is the doctor. She is very rude and condescending and her staff is a reflection of her poor behavior and entitled attitude. read more

The rudest office I've ever been to not even 2 minutes in to meeting this dr she's already giving me a nasty attitude. Then making me seem dumb for not knowing what kind of contacts I wear as if I'm an optometrist and I should know, I told her the name and she says "No. There's nothing named that" then I proceed to look on my phone for 5 secs and she starts making the comment as to it's rude to be on my phone and to get off now I said I'm a new patient and I'd appreciate if you didn't approach me like this & be so rude she said that I need to have respect so I said "you need to respect your patients same way you'd like respect you just stepped into the room already giving me attitude" and she said "I don't have to see you I don't want to see you" I said that is totally fine and left. If you don't like ur job simply leave. read more

My family and I have been a customer for a long time but not anymore since customers service it's definitely not on their priority, I took my daughters glasses because the frame detached, Olga make my experience super horrible this lady definitely hate her job when i asked her for her help she was very rude and unprofessional also didn't call the day she said she was going to call, also the frame for my daughter's glasses were not broken when I took them I'm not sure if she broken on purpose because she stated that the only reason why the glasses were not under warranty was because they were broken feel free to check footage. read more

Will not be coming here again!! Everyone in the office is very rude including the optometrist!! Came to pick up my glasses and was ask couple question in a very rude tone!! I don't appreciate that a all will no come here again! read more

I see many negative reviews here, I must say, I disagree, I been her patient for 15 years, now my children take their kids there too, we are 3 generations going to her, her staff has been there as long as we all been going and I never seen them be rude to anyone, but I see the rudeness from people to them, and the staff just listens to it all and puts up with it with such patience, the doctor is great, always gets prescription right, their frame selection is good, always explain pricing and are very honest, they don't try to sell u what u don't need, like other places that work on comisión. People get mad cause they want things almost for free, I have sat there and seen people with medical wanting top of the line for free, these ladies treat everyone with respect regardless of insurance or race. So I take negative comments as, people who just want to put other people down, cause they didn't get what they wanted, tantrums read more

I've been going here for years since I was a little girl with medi Cal to get free eye exams and glasses , the employes are kind, professional read more

I found this place online because my 5 year old Daughter needed an eye exam. When we arrived for our one o'clock appointment, awkwardly we found her office full with other people waiting to also be seen by this optometrist. There was only 2 seats left in an office waiting room that accommodates many. She arrived 40 minutes late and lingered in the reception area making small talk and laughing loudly with her rude staff, instead of getting to work immediately. After a long wait my Daughter was finally seen. My Daughter is very shy and speaks softly, this optometrist would raise her voice at her because she sometimes could not hear her reply. Her bedside manners are horrible and in desperate need of refinement. The staff has unpolished customer service skills and treat the patients like cattle. I felt like bad as a Father for not having stood up for my Daughter during the eye exam. We should have just walked out of this dump. Funny, until now, I had never met an arrogant optometrist before... read more

If I could give her negative stars, I would. This woman was very condescending and has very terrible bedside manners. She has no patience and made me feel like an idiot. If you can go elsewhere, do it. I will never come back here again! Worst experience with an optometrist I've ever had! read more

Feels like going to a german prison camp. BUT she is the best optometrist I have ever been to! She is extremely skilled and was able to get my prescription right where every other doctor has failed over the span of 20 years. I wish they were a little friendlier and more social-able, but skill trumps that for me. read more

If you can go to another eye doctor, please go. I had the worst experience here multiple times. She is mean and condescending and makes you feel like an inconvenience. Sorry if you are having a terrible day but dont take it into work and treat patients like crap because they are the reason you even have a job. read more