Hubs glasses broke Sunday night and, with no back-up pair to speak of, we were off to Costco first…read morething Monday morning to see if they could fix them. They couldn't, but they were nice enough to refer us to an eyeglass fixer in Glendale. A bit of a drive, but we were happy to get a referral. Soooo, what he needed was an eye exam and prescription filled, since his last exam was over 4 years ago. Luckily, Dr. Shad was in and - even MORE luckily! - an appointment cancelled as we we walked in to check availability. Hubs answered the questions from the friendly, helpful staff, then waited all of 5 minutes for Dr. Shad to see him for his exam. Just moments later, he was checked out, paid for his eye exam and retinal scan and we were back at Costco Optical, where Irving helped Hubs get 2 pair of glasses ordered with the updated prescription - YEA! I realize this is probably unusual to walk in and get an appointment right away. Also note, Dr. Shad is an independent practitioner, not affiliated with Costco, just conveniently located inside the store, adjacent to the Optical Dept. So you will pay separately for his services. Should either of us need our heads - errr...EYES! - examined again, we will return to Dr. Shad. Cheers! "CC"

At my adult age, I finally had an eye exam done! All the staff were kind…read more Dr Saremi answered every single one of my questions and it never felt like I was a bother. He was very knowledgeable and I'd recommend his services to anyone who was a first timer like me.

I've been a patient here for many years and have consistently had positive experiences in the past…read more The staff--especially Olga--were always friendly, attentive, and helpful. Olga took the time to explain insurance versus out-of-pocket options and made sure patients felt comfortable and cared for. The doctors have also always been kind and professional. Unfortunately, my recent experiences have been disappointing. Between my annual exam, multiple return visits for contacts and glasses, and several phone calls, the level of service has noticeably declined. I understand there is a new owner, who I believe is one of the doctors that was already there and is very nice, but the overall atmosphere has changed. Olga used to be the first point of contact, and her presence seemed to set the tone for a higher level of patient care. Without her, the front desk experience feels less welcoming, and the staff's attitude has been underwhelming. Additionally, there are rotating doctors, which makes it difficult to build a relationship with someone familiar with my history and needs. Some of the fill-in doctors also appear unfamiliar with the system, making it harder to access past records or maintain continuity of care. Another challenge is the updated schedule. The office is no longer open on Saturdays, which makes even simple tasks like picking up contacts or glasses inconvenient. I've had to leave work five or six times over the past few months just to handle routine matters. While I don't have the time to detail every issue I've encountered recently, these cumulative experiences have changed my perception of the practice. Sadly, I'll likely be looking elsewhere for care moving forward and would no longer recommend this office to others. Perhaps the new owner should consider asking patients to fill out surveys after their visit so she can get a better idea of where the failures are in addition to receiving positive feedback when called for.

Im not sure what's up with all these one stare reviews but I disagree 1000% with them. Every time…read moreI've been to this center the receptionist answer my questions in a respectful manner. I'm not put on hold for hours, the doctors are nice and also respectful. They have a lot of glasses at an affordable price and they also have contacts, they are a little more pricey though. I am also pretty picky when it comes to new optometry centers, but this is really the best one I've been to.

I had an amazing experience at Sylmar Vision Center! From the moment I walked in, the entire staff…read morewas welcoming, professional, and genuinely helpful. The office was clean, organized, and the process from check-in to the exam was smooth and efficient. A special shoutout to Angela, whose customer service was truly exceptional. She went above and beyond to make sure everything was taken care of and made the whole experience stress-free. Angela was patient, knowledgeable, and incredibly kind while helping me with my questions and making sure I found exactly what I needed. It's rare to come across someone who clearly cares about the patients the way she does. The doctor was thorough and took the time to explain everything clearly, which I really appreciated. I never felt rushed and left feeling confident about my eye health and my new prescription. Overall, Sylmar Vision Center provides top-notch care and outstanding customer service. Thanks again to Angela and the entire team for making this such a positive experience. I highly recommend them to anyone looking for a great eye care provider!

Best vision center in the whole San Fernando Valley!! Thank you, Sylmar vision center! Huge thank…read moreyou to Marco (optician) with your expertise and knowledge of choosing and navigating my options for lenses and frames. Truly helpful and very family oriented. A place I trust with my eye health. Sylmar Vision Center is must place to visit for your eye exam and eye care overall.

Love their online appointment booking where I could upload my eyes insurance information. I think…read moreit helps make the process efficient. When I arrived, they tested my eyes using a variety of machines. Then I got to see the optometrist. Lastly, I picked the frames and add ons. I liked the wide variety of frames they have. And they have a mirror with different lighting too. My glasses were ready in a week. There's plenty of free parking in the lot. And they keep their doors locked so you needed to ring to get in.

I've been a patient of Dr K for close to 15 years when he first opened Valley Optometry in Reseda…read more Since then, Reseda has turned more into a location that treats patients with ocular diseases as there are several patient rooms. Dr K has treated my wife's chronic dry eyes here and since her condition has improved, we've been going to his second location, El Portal in NoHo. First discovered Dr K had opened a 3rd location as we were trying to schedule an appointment on a Friday for our annual checkup. Though Granada Hills is a bit of a drive, the quality of service is unparalleled. Each patient is warmly greeted by the staff and all will be amazed with all of the modern examination equipment. Was in/out within an hour which included the selection of a frame, measurement and ordering of customized lenses. Would not hesitate at coming back to this location as the staff and selection of frames were fantastic.

Stellar service! I got my eye exam done since I needed to update my glasses. My old one is 5 years…read moreold! Making an appointment was easy. I noticed several of their equipment were new, state of the art. My optometrist was friendly and courteous. When it came time for my glasses fitting Artie (or Arty, sorry if I'm getting the spelling wrong!) was so nice and patient! He cleaned my old glasses and changed the worn out nose bridge pads (I can't believe I didn't have this change sooner!). I must have stayed about an hour since I could not make up my mind. Artie gave me several more options from the brands I narrowed down. Honestly he made glasses shopping worthwhile since I didn't feel rushed. He even told me that I can donate my old glasses to charity. I had no idea! I ended up getting a brown Prada glasses. I highly recommend coming here. The staff are amazing!

Front staff is horrible, I asked for a sample and before I even told her who I was she said they…read moredidn't have any...

Great service, knowledgeable staff, amazing selection!! My insurance Eye Med highly recommended…read moreCalifornia Optometry and I'm glad I took their advice. Dr Marianna is very professional and thoughtful. I didn't think I needed glasses and after the exam I was recommended reading glasses and I'm so happy I got them. Jessica helped me pick some awesome Dita frames made of titanium. They are super light and look great. Also, they are the only authorized Dita distributor in this area. Lots of parking and the office is super clean. They also helped me to get my insurance to cover most the costs. I highly recommend them!! 5 stars all the way!

It's a cute place, walking distance from my house, with knowledgeable, friendly staff, run by a…read morecompetent doctor with a great manner. I only dock a star for the sub-optimal parking situation, which as I walk there doesn't impact me, but is a point of concern for others.

What a great experience I had at Central Optometry and Dry Eye Group!!! I have seen so many…read moreOptometrists in the past for my dry eye issues, but none of my visits gave the results I needed. Doctor Sirounian, on the other hand, diagnosed the root cause of my ongoing dry eye problem and showed me A-Z steps and measures to take at home . She took her time to show the proper way of cleaning the eye lids and extracting the oil from the meibomian glands. We also did the LipiFlow treatment which was just amazing. I am super happy with my visit and I highly recommend Dr. Sirounian for dry eye issues.

Okay, look no further! This is the optometrist you want and need. Dr. Sirounian is soooo kind and…read moreknowledgeable. She doesn't just show up and do her job. She will make sure that you understand what's going on. I have dry eyes and I really thought that it wasn't going to get any better but I was wrong! I went about 2 weeks ago and I've seen such a big difference! I opted to use the Lipiflow and I'm so happy that I did!

had an outstanding experience at Mission Family Optometry. From the moment I walked in, the staff…read morewas welcoming, professional, and genuinely attentive. The entire office is clean, modern, and well-organized, making the visit comfortable and efficient. Dr. Hovhannisyan took the time to thoroughly explain my exam results, answer all of my questions, and ensure I understood my options. I never felt rushed and truly appreciated the personalized care. The staff was also incredibly helpful with insurance, frame selection, and making the entire process seamless. It's clear that patient care is their top priority. If you're looking for a knowledgeable, honest, and caring optometry office in Granada Hills, I highly recommend Mission Family Optometry. Five stars all the way!

Phenomenal experience!! The entire staff is absolutely amazing, along with high quality frames and…read morelenses at very very affordable prices. Everyone is very personable, caring and look out for your best interest.