Tom was amazing--sold my boat in under six months at a great price and provided outstanding service…read morethe entire time! Describing him as a professional yacht photographer doesn't do him justice. Our boat WHIMSY looked amazing, and I would've bought her all over again. He stayed plugged into the local boat shows and prompted us to do temporary price changes to draw the attention of boat show buyers. Tom was a professional negotiator and gave us great advice as we moved through the offer/counteroffer/survey process. What seemed like an overwhelming series of steps to sell our vessel turned out to be so easy, all because of him! All of it worked! How many people do you know that sold their boats for the same price or more than they bought them for? If you want to be one of those rare people, call Tom now!!!

This is a great place to by or sell your vessel. I used to work with another brokerage. The focus…read morewas on the sale not on the people. Tom goes above and beyond for his clients and the family business atmosphere brings clients and co-workers in just to hang out and talk boats. My recent clients come in just to hang out and catch up about the work they have done on their boat. It's not a tense sales atmosphere. The photos and digital content they make is the best in the industry. They will even send you a on the water photo of you and your family on your new boat after you buy one. I can't tell you how many times a week someone walks in never having been on private vessel and they leave know everything about the sales process, how to get a slip, what the deal is with Live-aboards, and what kind of boat they should be looking for.

Being in the boat business for 40 years myself I appreciated the service…read moreand attitude of Boat Grotto. Prices were fair and parts top notch. Recommend the Boat Grotto to anyone looking for marine service. SportFishers Unlimited.

Oh no here you go again Mario you are such a dishonest man. You were the one that put the amount…read morepaid. I have the paper that you printed out on your computer. I tried to go put the boat in my name the very next day and there was a tax lien on it Once again you're an untruthful man and you sold me a boat with a 19-year-old engine on it and never disclose that information. Also you told me everything was in working order on that boat not a single engine gauge work. And I do not believe that you have any video of me checking out the engine because I never did. The video you showed me was up inside the boat and walking around the hull. You said I have buyer remorse. I wanted the boat until I found out there was a 19 year old engine on it. This was not returned out of buyers remorse. It was returned on you being untruthful.

If you need a boat in San Diego Matt is the best . Start to finish easy with no pressure and…read moreamazing choices. I went with a beautiful 2019 Bayliner with only 20 hours on it and I am 10/10 Happy. Thank you for making this EASY!!!

Great custom service and very friendly owner, Matt. Loved doing business with him…read moreAnd hope to do so again in the future

Agustin, Nico and Gonzalo at West Coast Marine made my Grady-White Canyon in Mint Condition for the…read more2025 Fishing Season, Botton Custom Paint, Gel Coat repair & Ceramic Coating, Service my 300's dialed in the Sea Keeper Ride. Customized my boat cover. VIP Customer Service. Hands down the best Yamaha Marine Shop in the West Coast. The owner Gonzalo is a class act gentleman! The most honest humans I know!

I was looking for Yamaha Outboard parts and unlike most places these days they had stock of what I…read moreneeded. Parts counter super helpful. Highly recommended for your Yamaha needs

Doesn't answer the telephone or text messages. Does not call or text back. After a week of trying I…read morefinally got a rude answer. Imagine listing your boat with Bob and dealing with this? Imagine trying to buy a boat from Bob and dealing with this? Does not keep the company web page up to date. Does not keep the for sale listings on other websites up to date. Does not keep the company profile & listings on Facebook up to date. In terms of sales this is one of the worst companies I have dealt with when it comes to customer service and being rude. Bob Brokaw....if you don't like working with people....get out of sales.

This of course was downright *theft* Many years ago Brokaw…read moreSr? received a listing for a friends boat that I was previously caring for. The owner asked me maintain the boat and I can use it whenever I want. I had all of my personal gear on the boat and after about 5 months I dropped it off at Brokaw Yachts as instructed by the owner. I instructed Mr Brokaw that I would return to the boat to collect my things. After about 2 weeks I returned to the boat, went onboard to collect my things and found that the son? had removed my things and some of the owners things. He stored some in theeir office and others were taken to the son's or fathers home. I was told he would collect them and return them for me to pick up. When I asked what gave him the right to take anything off of the boat, he had no good answer for me. This of course was downright theft and I would not ever reccomend this Broker to anyone. I am sure this was not the first time they had done this and may be continuing to this day, but I don't know for sure. I'd say based on my experience, AVOID this business.

My first contact with the guys was to see the used boat listed on facebook marketplace…read more Arrived at the store after the address and the person who replied already told me to parking in front of the driveway to don't need to keep looking for parking spot, over there already saw that they have attention with customers, first point for a customer service, after that Raul show me the boat and helped me with all the questions that I had, Nancy and Tania made my day helping me with my broken English in a mix with Spanglis Portunhol version, after that I figured out that my short shaft motor not gonna work good for the boat and I decide to go bigger, Nancy helped me with everything and together with Brian, Gideon everything was handled perfectly. I highly recommend this store. Shelter Island Inflatables deserves not 5 but 6 stars. Amazing crew guys,,, congratulations and thanks for everything.

Complete rip off…read more Double the online prices, and they even charged me shipping despite purchase done in store.

Joe is the man, customer service, quality, you named it, hat's off to all the team behind making…read morethis happened.

Joe went above and beyond to satisfy my boat finishing and painting requirements. He was easy to…read morework with, cooperative and consciences when handling the final finishing. I typically have high standards and am not the easiest customer to satisfy so this review is a testament to the quality Bulletproof Marine produces

Complete rip off…read more Double the online prices, and they even charged me shipping despite purchase done in store.

Very disappointed in my service…read more... Mechanic was nice and completed the requested service but if your customer gives you a cover, please use it. The boat was very dirty and was clearly left outside for multiple days/ weeks and has burnt in dirt and rust marks on the plastic, tubes and seats. Some people use their dinghy's as their main boat so please respect that. No communication on timeline during the process. I was only called once while the boat was there for 2 months. I had to check in constantly to see what was going on. Please improve.