Dr Johnson and staff are amazing. He and every staff member (including Billing) were professional,…read morepolite, detailed, and always took the time to walk me through each step of the process on each visit. Its great to see this level of professionalism in the Lewes / Rehoboth area. We need more like Dr Johnson and his staff to keep the bar high!

Requested new patient consultation and never heard back from them. Glad I didn't. I love Ahl and O'…read moreConnor and so does my kids

So much happier here. They are dependable, Very nice,…read moreefficient, very knowledgeable. Modern office. Right behind SAV-A-LOT.

Three of us in my family had the least traumatic and most tolerable and even enjoyable dental visit…read morethat we can remember. We are new to the area (this was our first visit) and pleased with all the staff (including Margot the hygienist). I feel they are trustworthy. They were very thorough in their assessments, and the office is modern and comfortable.

Family-friendly location. We're originally from California, so we had no idea where to take our…read moredaughter to finish her treatment on her braces. I googled and came across The Brace Place and loved it. They treated us as if we were family, recommended dental locations, and made this process as easy as possible! I highly recommend them, their whole staff is amazing!!!!

I give my unreserved endorsement of Dr Crouse and his staff. As a new adult patient I was uncertain…read morehow it would feel to be a patient in a practice where the majority of the patients are young people. As a child (many, many years ago..) I had a lot of experience with orthodontists. I wore braces for 7+ years --my family moved frequently so I had 5 different orthodontists. While the open setting for treatment is not my preference, the clear focus on each patient was outstanding. Wait times were minimal; the staff superb; and the modern approach to realigning teeth was wonderful--no metal braces, wires or pain. All the equipment is state of the art, and the turtle ponds are fun. Dr. Crouse and his staff clearly explained the process, predicting a 6 month treatment followed by a retainer. That is exactly how it went! Amazing! After 1 visit Holly and Doris (front reception) knew my name--I didn't even need to sign in. This practice shares a common focus on excellence and creating a welcoming environment where patients of all ages can be at ease. If you need orthodontia--check them out.

We just had the greatest experience at Seaside Smiles. Our family is on vacation from Tennessee,…read moreand our son had an issue with his braces. I called and explained our situation, that we wouldn't be home for several more weeks. They worked us in right away, within a few hours. Once we arrived, we were welcomed and my son was seen almost immediately. About 10 minutes later we were on our way, problem fixed and explained so that I have information for our home orthodontist. Not only was our experience A+, they wouldn't accept payment for the work. I was blown away! I didn't know businesses existed like this anymore. Thank you Seaside Smiles! If you're looking for an orthodontist, I would recommend Seaside Smiles with no reservations.

From the owner: Our dental office provides a unique quality not found anywhere else on the Eastern Shore of…read moreMaryland. We specialize in Pediatric Dentistry for children and adolescents in a warm, caring and child-friendly environment. We even provide Orthodontics and Invisalign for patients of all ages including Adults. As a pediatric dentist and orthodontist, our 4 years of extra training after dental school has prepared us for the dental needs of each child we serve and each adult's smile we create. With our team of experts, we focus on preventive care to help each child grow a healthy smile that will last a lifetime. Our office serves infants, children, teens and adults in Berlin, Maryland, all of the surrounding areas including Delaware.

When I made an appointment with this practice, they confirmed that they were in-network with my…read moreinsurance plan. I also verified with my insurance plan that the practice was in-network. After the appointment and paying a $95 consultation fee, I was provided a treatment plan with an out-of-network estimate. I asked for clarification and was told that they had since left the network of my insurance plan. They said they called patients to inform them of this change but I "fell through the cracks." Nobody told me of this change of network status prior to the appointment, despite the practice having a legal obligation under HIPAA to notify patients of network changes. The out-of-network rate this practice charges is more than double the in-network rate with my insurance plan (based on the CPT code). Rather than pay hundreds of extra dollars out-of-pocket, I cancelled my appointment and made an appointment with an in-network provider. I understand that mistakes happen. But whether intentional or not, the practice did a bait-and-switch: advertised themselves as in-network then switched to out-of-network and never said anything. I asked the practice to either mail or email me a copy of the referral note I gave them during the consultation, since I will need this for my new appointment with an in-network provider. Moreover, I am legally entitled to this information as part of my medical record. As of writing this review, they have failed to return the referral to me. I also asked the practice to refund the $95 consultation fee. The practice refused claiming "services were rendered" taking zero accountability for their mistake. Kristen, the office manager, expressed inhumane disregard for the money and time (half day off work, driving ~3 hours roundtrip, spending ~2 hours at the office) their incompetence cost me. She claimed they had "no legal obligation" to refund me or to have informed me of their change in network status. While HIPAA may disagree, focusing solely on legal obligations is besides the point... any self-respecting business would own up to the error. But this is not a self-respecting business, and they have trained their staff to operate as such. Finally, during the actual appointment, Dr. Ditty was extremely unprofessional. He mocked my dentist for "writing a novel" in the referral note. While I do not have a copy of the referral note (the practice has still failed to return it to me), I recall it being at most ~4 sentences in length. If Dr. Ditty is annoyed at having to read ~4 sentences from a colleague about your health, then what level of attention is he actually willing to provide to your medical care? Moreover, shouldn't a doctor encourage more details in a referral, to help them understand the problem? If Dr. Ditty does not respect his colleagues, then he certainly will not respect you as a patient. Avoid this practice. It is not worth it.

Mary and Jen were awesome. They explained the whole process I would be going through with great…read moreclarity. They made me feel very comfortable with what was going to happen. They took good care of me. Orange is a winner.

avoid at all cost after making $6000 of payment missed a payment and they took us to court over 800…read morebucks that we where not only in contact with there office and where told not a big deal. Greedy Wish I could give no stars

Originally, Mark Higgenbottom ran his own office with kindness & integrity. In his retirement, his…read more2 son's have taken over. Kyle, the youngest, after 2.5 years, and not getting my son's teeth straight, shaved them down (literally filed my son's teeth down). Until this incident, I didn't even know this was a possibility. How awful, I spent THOUSANDS of dollars to not have his teeth/bite fully corrected & to get them shaved down. My 2 son's had fabulous service but my 3rd son's teeth got shaved down because the orthodontist practice was now taken over by Mark Higgenbotto's kids. Before he shaved/filed his teeth I was not told 1)which teeth would be filed 2) how much would be filed from those teeth 3) if we filed them, when the braces would come off 4) if we didn't file them how much longer the braces would stay on After we paid thousands and signed a contract, no one ever told me that NOT straightening my child's teeth was an option or I would have found another orthodontist. My 4th child will never go to this office & I can no longer suggest anyone else go either. Stay away, from one mom to another find another orthodontist! These people should be ashamed of themselves! Now this is my opinion & I have nothing to back it up however what I think happened is that they know (have calculated) the approximate time of each teen in braces and if your child's teeth don't move quite enough in that time frame maybe it starts eating into their profit margin & they want to get you out of there.....Just a guess.

All of the staff is ALWAYS pleasant no matter what time of day you're there. The young lady that…read moreassisted me was extremely informative as to what was being done & why. In addition, I LOVED the fact that we were able to engage in side bar conversations which was rather calming. I will definitely refer all of my friends & family to this establishment!!

Professional, friendly and clean office. The docs are amazing and explain everything.read more

I just want to say that thanks to Dr.Crouse I'm a new person, I was looking for an orthodontist for…read moreyears because my case was very difficult but in less than a year I now have a new smile. THANK YOU! and also THANK YOU to all staff, ladies you are amazing!

Amazing place to go for TMJ...Dr Crouse and Amanda were great!! Beautiful office and very friendly…read morestaff!! Took special care of my hubby! Thank you so much for all your help!

Very Professional Physician and Office staff...Very Comforting visit for my 12 yr old…read moreDaughter...She Loves everyone in the office.. #TilghmanOrtho #buzzybooth...

I want to share good things about Tilghman Orthodontics! So, getting braces is stressful in itself,…read moreespecially for a single parent. My daughter, who has self esteem issues had braces installed and the experience has been wonderful!! When I look at the cost and see all the work they do to ensure her teeth will be beautiful, it is all worth it. The ladies at the front are awesome, every time I've called or interacted with them face to face, they are extremely professional and kind. My daughter has had wonderful experiences with her nurses (except one who wasn't as friendly), they make sure she understands what to do, makes sure her wires are cut properly for comfort. I can have coffee, watch a movie in the theater or I can do my work at one of the tables. Recently, my daughter had a visit and received the kindest card from Tilghman Orthodontics!! She was so happy and it made me smile, because it's the little things that are so big!! If you need braces, this is the place to be. They treat you with kindness and like they are happy you're there!! Keep up the great work, Tilghman Orthodontics!! We are happy to be a part of your family.