Best dental visit I've ever had. The pain was minimal and the healthcare professionals are oh so…read morepleasant. I'm glad I came across such an amazing establishment.

My very first visit was actually positive. Valerie, the hygienist, was gentle, thorough, kind, and…read moregenuinely made me feel cared for. The assistant who took my X-rays was also friendly and professional. That first impression is exactly why I originally felt comfortable moving forward with treatment. Unfortunately, the longer I remained a patient, the more that confidence disappeared. What followed was months of delays, poor communication, treatment confusion, insurance frustration, and me repeatedly having to chase the office for information about my own care. My dental issues included: Tooth #30: I had a root canal on May 11 and a post/core on June 19, yet I still spent weeks waiting for clear information about the permanent crown. Tooth #18: This was one of the original reasons I sought treatment, yet it remained unresolved for months and the temporary crown repeatedly came off. Tooth #31: My insurance approved retreatment and a crown, but the treatment was never completed while I was under their care. Tooth #19: I was told I needed a root canal and a new crown, but after seeking care elsewhere I learned neither was necessary. What actually needed attention was a large cavity that had been left untreated. I also had several older fillings that needed repair or replacement, and those were never addressed either. The administrative side was equally frustrating. I spent weeks trying to obtain proper documentation for insurance appeals and deadlines. I repeatedly requested records and supporting information, but getting what I needed became an ordeal. I also want to correct my original impression of Vanessa at the front desk. I initially thought she was kind and helpful. Over time, that was not my experience. I understand the office was under significant stress and that the office manager had apparently quit suddenly, so I tried to be patient and understanding. However, I repeatedly experienced a lack of empathy, dismissive communication, and difficulty with basic administrative and computer-related tasks that directly affected my care. There were too many moments where I felt like I was managing my own case: explaining things multiple times, checking insurance information, following up on treatment, asking about records, and trying to figure out what was actually happening next. That should not be the patient's job. What is especially disappointing is that as of August 18, 2026, no one from the office has followed up with me regarding the unresolved treatment issues I had there. No call, no update, no check-in. I ultimately transferred my care elsewhere because I no longer trusted the office to manage my treatment accurately and consistently. I do want to be fair: Valerie was wonderful, and some members of the clinical staff were genuinely kind. My issue is not that every person there was terrible. My issue is that kindness during an appointment cannot make up for poor continuity of care, treatment delays, inaccurate treatment planning, weak communication, inadequate follow-through, and administrative problems. If you are considering extensive dental work here, I strongly recommend getting copies of your X-rays and treatment plans, documenting everything, staying on top of insurance authorizations, asking very specific questions about timelines, and getting a second opinion before agreeing to major procedures. I really wanted this office to work out. Unfortunately, my first impression and my actual long-term experience turned out to be two very different things.

This practice is great, everyone is pleasant and professional. Kaitlin is my hygienist and she's…read moreamazing. I have had some deep cleaning done lately, and she did a fantastic job. I highly recommend this practice.

Found this place via an online search. Friendly staff,…read moredentist, and front desk. The wait is never long. They give you pricing upfront if you ask. I got 2 fillings done and I normally HATE the dentist....this was my best experience ever. I hate the sounds, and the smells, and time. The dentist here completed the most pain free and quickest yet high quality fillings I've ever had. I was shocked. I still don't like the dentist but it's much more manageable! Recommend this place for sure.

I have been a patient of Dr. Upadya 's for about 12 years. I started with his practice after I…read moremoved back to NJ and had a dental emergency. His office is modern, clean and has state of the art equipment, including digital x-rays and ultrasonic dental cleaning. Dr. Upadya truly listens to my concerns and offers a thorough, comprehensive evaluation. He has diagnosed my dental issues and presented me with multiple options which fit my budget. I have terrible teeth and choose to have cleanings every 4 months. Ann Marie has been my hygienist for many years. She is friendly and meticulous...2 very important qualities. The only thing that might throw you off is that she's a lefty, so you have to turn your head to the left side. Weird, I know, but it is different. :) The front desk is friendly and efficient, now staffed by Danielle. Overall, a comfortable place to visit even if you have a dental phobia.

I went to Dr. Upadya for a consultation. I have a very difficult case and found his input to be…read moreextremely helpful. He put my mind at ease about the treatment I had received and discussed future treatment options with me at length. He was very thorough and even referred me to another specialist for additional advice. Beyond this, Dr. Upadya's office is amazing - all the latest technology and very comfortable. And his staff was great!

I have to say, but customer reviews are entirely necessary and massively pertinent. I am a…read moreprofessional registered nurse, firstly, with 17 years of front-liner experience in bedside/clinical patient care as well as was a front-liner Covid-19 pandemic during the Blackout of 2020 and 2021 for the major hospital of Hackensack Meridian. Initially, my first-time patient experience was to find a suitable and reliable dentist/dentistry practice that would actually listen to my concerns (the patient) as to my molar root exposure with severe nerve-related pains that lasted between January 2026 into February 2026. To my surprise, after receiving a first-time patient assessment and dental cleaning, a petite female dentist at this particular practice (did not catch her name) called me out, stating aloud in front of everyone, "You do not go around dentist shopping..." rather than acting professionally in the workforce, having any sort of empathy, actively listening to my concerns (as the patient), and understanding my severe level of pain behind tears. To my utter dismay and shock, I was beyond repulsed. Instead of arguing or talking back to show my frustrations from professional to professional - which I believe was not worth my time or efforts or energy to utter anything at all - I paid my copayment and left. Now, after some months passing, it is time to drop my long-awaited negative review. Thank you much in advance. It matters which individuals are working in a practice, truly.

I really do not like to write a bad review, I rather let bygones be bygones and keep going with my…read moreday. However, this place really pushed the envelope. I called for wisdom tooth extraction and made an appointment with them, I asked them if they participate with my insurance (finding a place that participates with my insurance is a challenge on it self) however, they told me over the phone that they did participate with my insurance. They scheduled my appointment and then proceed to tell me that there was a chance for me to get the tooth extracted that same day because their oral surgeon was in-house. I went for my appointment, they did my x-rays and then Dr. Rana comes in, sees my x-rays and tells me that they were going to extract all 3 of my wisdom teeth. I was in a bit of a shock, because I only went to get one extracted, due to my insurance and financial situation. As I was explaining to him that I only could get one tooth extracted, Dr. Rana left the office and didn't even let me finish talking and sent me to talk to their office manager. So, when I sat down with their office manager and declined to get my 3 wisdom teeth extracted again, everything changed. After they wanted me to get my 3 wisdom teeth extracted that same day and I said no. The narrative changed, they started telling me that their oral surgeon was out of network, and that my insurance only covered 50% of out of network procedures. Then all the sudden their oral surgeon was not available until July 6 and if I still wanted to go through with the procedure, I'd have to pay their $650 dollars p/tooth extraction fee up front and then they'd have to see how much my insurance would cover. Even when I called back to get them to email me the x-ray their tone changed. they were not as nice as they were when I first called them. They were so deceiving, and left a bunch of details out, didn't even bother to prescribe me anything for the pain. Basically told me, go some find some place else. Please steer clear and be careful when dealing with them.

I have been a client here for over 35 years and am very happy with the new team. I recently needed…read moresome restorative work. It was done without discomfort and with excellent results. Dr. Ruth provides the latest technology and has a very pleasant demeanor. She followed up the next day with a phone call. I have nothing but high praise for this practice, and especially Doctor Ruth.

My dentist of over 20 years retired so I was in need of a new dentist that I could trust. I found…read morehim in Dr abramowitz at park dental. Got a broken tooth on the weekend and was seen the next day. Care in prepping for a crown spared me a root canal. Was fitted for the crown today. Very thorough, with great teamwork. I would recommend.

SMILING SO BIG NOW!…read more Dr. Armie, Dr. Eddie and the staff here at New Image Dental saved my teeth from some serious trouble! I had several cavities and was blindsided by so many other dentist's opinions on what to do. They made me feel stressed and overwhelmed. But not Dr. Armie! She reassured me that my cavities were manageable and that she had a clear and reasonable plan of action to do it. Dr. Armie was careful, professional, and courteous through the whole process and I seriously can't thank her enough. As for the staff, everyone smiles and were not bothered to answer any questions I asked. They prioritize keeping the office clean and organized throughout the day. After all, a high standard of cleanliness goes a long way for a piece of mind. If you made it this far in my review, you're obviously looking for a dentist who is better than your last, so rest assured, book your appointment now! But HEY don't hog all the availability to yourself so I can still book a routine appointment for myself! New Image Dental sets the bar for how a dental office should care for their patients.

If you're looking for professional and caring team that will take care of your teeth, then, this is…read morethe place you need to go. From the receptionist, to the hygienist and the dentist, superb service! You can tell they care about their patients. They take their time to explain anything you need to know. They listen and they make sure you're satisfied with every visit. Procedures are done quickly and accurately. I'm so impress! I highly recommend this team. Thank you!

I have been a patient of Dr Mike for over 18 years. From the very start, he has been attentive to…read moremy concerns. All staff have been professional. I have had extensive work done to repair what another dentist had neglected, and am very glad that I did. I also had the Invisalign process done. Dr Mike is an excellent dentist that not only addresses your current situation but also makes very appropriate suggestions to prevent future issues. He is an artist as well as a master dentist. Debbie, my hygienist, is likewise professional and personable. While dental appointments may be dreaded by some, Bedminster Family eases the process!!!

I visited them 2 years ago. I was told that one of my teeth had to be extracted and a root canal…read morewasn't possible. I was quoted over $5000 for the procedure for tooth extraction and bridge. I asked if I can get that done rather overseas where I was traveling and was told be Dr. Sheth that I cannot even board the plane with such an issue. I opted out. I made 3 trips since without any issue. After 1.5 years, I finally got the root canal done by other dentist. I could not only save my teeth but could also save a lot of money by not following their advice. I would suggest you take second opinion and google on your condition before you decide to do anything with these guys. They are only looking out for their own interest.

Don't let them scam you. They said that they accept my insurance, so my wife and son both made…read moreappointments and had services done. However, they then submitted the bills to my insurance company as an out of network provider, and are billing me for a ridiculous amount. Do not trust these people.

I recently had my 6 month checkup for my routine cleaning and as always was happy with the entire…read moreexperience. Dr. Mathew was incredibly gentle and explained to me what to be cautious of with my old fillings. Rich the hygienist was very attentive and thorough, making sure I felt comfortable throughout the cleaning. I look forward to seeing Susan and the rest of the office staff." My overall atmosphere is always welcoming. I would highly recommend Metro Dental Associates to anyone looking for a top-notch dental care provider!"