Had a Breast Augmentation with Dr.Lyly, and I'm loving the results. Everyone was very friendly,…read morehelp with all the questions and responded pretty quickly through the website. On my Surgery Day everyone provided high quality care. Definitely recommend to someone looking for quality care!

I had upper blepharoplasty here in October 2025. Since the surgery, I've had ongoing issues with…read moresevere dry eye and corneal inflammation. The biggest problem is that the doctor never sees patients for follow-up. You only see technicians who have no knowledge of the surgery and cannot help with any complications. There is basically no real aftercare. Very disappointed. I am still struggling to see my surgeon for post-op follow up.

Friendly staff, clean office, and a really smooth experience from check-in to checkout. The…read moredermatologist was thorough, listened carefully, and explained everything clearly. I also appreciated the skincare services they offer making it easier to get my skincare needs addressed under one roof.

Dr. Allen is truly the best dermatologist i've been to in the area, i've seen several…read moredermatologists and nothing compares to the amount of care and attention he puts into each patients care. He has always payed close attention to my skins needs and ACTUALLY listens to my concerns unlike an unfortunate amount of others i have seen and the pricing is affordable for those who are self-pay (like myself). i would 100% recommend this office if you are looking for a derm in the central area.

I've gone to Alexis for a few things now and have consistently been impressed by her. She truly…read morelistened to what I wanted to achieve, then clearly explained what she recommend to get those results. She takes her time and it's clear to see takes pride in her work as well as cares about her patients. I would highly recommend VIP and Alexis!

Omg where do I start. This place is the best on the planet. Everyone in this location in Clermont…read moreis top tier ...Ellie is the absolute best ...id recommend everyone to book all their dermatology needs with her.

The office manager/receptionist Shannon is a sweetheart and very efficient. She is so sweet.read more

Their customer/patient service is very poor! I have left two messages with the nurses station…read morerequesting a call back to ask about what dosage I should give my daughter because it's not in the packaging. I never received a call back! Then my husband went in person asking to speak to someone and they told him they were too busy. They would call him back soon. Two days later still no call, so he made one last attempt with leaving a message for a nurse to call him back. Still waiting... We will not be returning to this office.

Clermont office is very unprofessional & dishonest. Last year I went in for their "Free Skin Check"…read moreadvertised on their website. They wanted my insurance information beforehand so I gave it.. I left the office then they billed my insurance causing me to have to pay a deductible. I called management, they apologized then refunded my money. I should have filed with the BBB then but didn't. I went in this year for my annual free skin check & had to go back the week after because I thought that I forgot to ask about a spot & they dI'd it again twice. $640 for 5 minutes of their time. This time I've called for a manager 6 times to get this straightened out with but they keep playing games & sweeping me under the rug wasting my time. The receptionist even told me that there is no boss of the Clermont office manager lol STAY AWAY FROM CLERMONT ADVANCED DERMATOLOGY. This time I'm filing a complaint with the BBB & disputing their charges with my insurance.

Went to them in April--really liked the Dentist (Johnson)--thought we were all set until office…read morestaff said insurance appv'l process will take 5-6 wks. Week 4 I checked in and was condescended with a speech of it taking 5-6 weeks. It's September--my insurance has since changed & now have to start over--was reminded by the referring dentist ofc that I'm due for my cleaning. Sadly, I can't do that until my tooth is extracted. POINT: This ofc doesn't care. I have NEVER heard of 5-6 wk apv'l process. Referring dentist had no issues. They're obviously too busy to need new clients nor care about them.

Strange story. I went to Dr. Johnson's office on 1/15/18 to get some Botox and filler. Everything…read morewas great. Friendly staff, Dr. Johnson was friendly, and very informative. I was surprised though at how quickly he did the Botox injections. It took him about, honestly, maybe 10 or so seconds. Poke, poke, poke, poke, and poke. I even expressed my surprise at how quickly he injected it. Usually it takes a minimum of 15 minutes or more. But I figured, this guy's a pro. As the week went by, I realized I wasn't seeing much effect, and really none at all. I had already scheduled a follow-up appointment, at his request, for the following week. I called ahead to let them know that I had not seen any effect, even after 4 days. I figured I'd give it a full seven, but still nothing. Flash forward to a week later. Again friendly staff, friendly doctor. I told him my concerns, and he proceeded to explain how the process works. I closed my eyes thinking, "Here we go. He's going to tell me that I can't expect such dramatic results, etc." He immediately turned. He said, "Are you tuning me out?" and I responded that I thought he was going to tell me that I was expecting too much, or something to that effect. I've had Botox before, and the results were visible. Subtle, but visible. I hadn't even finished my sentence, when he abruptly told me to leave. He said he would refund my money, and that if I wasn't willing to listen to what he had to say, I could leave. I was shocked. All I did was close my eyes. I didn't roll me eyes, or sigh loudly, or cut him off mid-sentence. I was preparing myself for disappointment. That was it. I may have jumped to conclusions. But we've all had experiences where we pay good money for nothing. That's what I thought would happen this time. I lived with a bipolar roommate, and that's what this reminded me of. A sudden change from friendly to hostile. With that all being said, I guess I'm better off. I'd hate to think that he would overdo it out of spite. But that was my experience. I was stunned. I've never experienced anything like that before. (Except for the roommate.)

Dr Timmel is the finest family physician. I'm so sad that…read moreI've got to move and he no longer be my physician. A very fine doctor who truly cares. The wait is a bit long sometimes but you are getting the best.

Dr Timmel took his time with Me and answered all my questions. He understood my issues and solved…read morethem completely!i feel that I have found my home at Dr Timmels office. Thank you Dr.