Connected with them using projects. They were very timely and concise with responses and willing…read moreto take listen when I said the ac clutch went out and I already knew compressor needed to be replaced and thus willing to give me quote for that work. Other places were only willing to quote me on cost to run tests or they did not do work on my make model. Very satisfied I decided to go with CB to have my A/C compressor replaced. 1 day turnaround. Extremely friendly and very smooth process. Great communication over phone and via text with photos, videos and clear work order you can approve or decline suggested items. I also like that they are closed on weekends so it means they care about their employees and respect peoples time. Open from 7-6 so manageable for most to be able to drop off and pick up m-f. Shuttle service offered. I didnt need but nice to know. Would go back. Ps service is guaranteed.

Service used to be great but the last few times I needed to chase down staff for updates on my car…read morewhen it was dropped off for a morning oil change and they close within an hour. I had them check some other issues and trusted their recommendations. Now another location is showing me the small problem is now a huge problem. QC location does not have any fluids or results to support their repairs. other location showed me everything and wouldn't do the service QC did previously. Now other shops are quoting $12k to fix the bigger issue caused by the service. Skip the door holding when you leave and go to walmart next store. it's the same work with nicer work clothes.

We got a free car, it has lots of problems, we took it in for an inspection and to get the first…read more$500 worth of work done. One of the items they identified was the old serpentine belt wrapped around the axle. Apparently it was too much work for them to pull it off because it's still there. They replaced the valve cover gasket, did an oil change and replaced the existing belts. There is lots more to get done including the timing belt. My son called back to get a price for all the parts and labor which was almost $300 more than the next shop we called in the area. I am not saying they are a bad shop, but these few issues plus some communication problems will make me think twice.

They repaired the front axle seals and a problem with the emission sensor on the fuel tank. And did…read morea great job, very professional

Nothing but great things to say about Mike and my experience with APA Total Car Care. Mike was…read morecommunicative and open to my questions and concerns. Service was second to none... he even followed up a couple of days later to make sure my car was still running well.

About a year ago, I took my LS engine block to APA Total Car Care to get a quote for replacing the…read morecam bearings, and unfortunately, I didn't have a great experience. When I dropped the block off, I was asked to leave it by the shop door. It sat in that exact spot for over two weeks before I finally received a quote, which I felt was unreasonably high for the work. I understand that shops have minimum charges, but waiting more than two weeks for a quote on a cam bearing replacement--only to receive a price that high--was frustrating. When I picked the block up, it had developed some surface rust because it hadn't been moved the entire time it was there. That said, the staff was friendly and professional throughout the process. Because of that, I'd be willing to give them another chance if I needed different work in the future. However, my first experience ended up being a frustrating waste of time.

These guys are awesome. Called in a pinch and they took care of me efficiently and gave me a heck…read moreof a discount! (200 dollars cheaper than 2 other quotes I had) Will definitely be back with all my other vehicles. -DZRT Pest Control

I've been using Spencer Auto Repair for my Ram 1500 and Jeep Wrangler for nearly 10 years. I'm not…read moregoing to say they're always the cheapest, but they are fair. Since day one, they've provided me with great service that starts with solid communication. Never have I felt I was being pushed to buy something extra or a service that wasn't needed. They provide a courtesy inspection report for the entire vehicle on each visit and let me know if I have potential issues developing. That helps me plan for preventative maintenance and mitigate future problems, which I appreciate.

AVOID I was in a…read morehurry due to a road trip with a timeline and so I didn't have time to argue pricing and timelines. I needed all new shocks/struts which they charged considerably more for parts than expected. I expect inflated prices, but a 4x mark up for parts and labor that was calculated as if they did not replace them with full quick assemblies, seems excessive. I contacted the shop asking which parts were used as the pricing reflected premium Monroe quick strut assemblies were used. No response. So I hit the road and and start my road trip. I make it two hours before I hear clunking noises. Again, I don't have time to wait for a non responsive business to let me know which shop I can go get inspected at. So I take it to an open shop and they advised my sway bars and links were compromised during the strut replacements. Amazing. So now I'm out another $600. I contacted OOROO about the situation and you guessed it, no response.

I needed a Oil Change and My front head light changed. Chase and Colin was the ones to help me and…read morethey were great and great service!! Definitely recommend coming by!!

I will preface this to say that Joey (manager?) is the only reason we are still customers of this…read morelocation. I have referred many people to this location based on the service Joey offers. His service is excellent, reliable, and fair. He doesn't try to up sell on things that aren't essential like other car repair (or even other Brakes Plus locations) do. When we have had issues with our family vehicles over the past 3-4 years, Joey always treated us like family and took care of us. We have brought our vehicles here for multiple oil changes, tune ups, and emergency repairs at this location. When Joey had stepped away from this location for a few months in 2025, the service and care was not the same. So many up sales on things that weren't needed. Luckily he came back and the service is better. And all at a reasonable price.

Subject: Unacceptable service and "parts-cannon" diagnostics…read more I am beyond disappointed with the service at this Brakes Plus location on Hunt Hwy. I originally brought my vehicle in because the A/C was intermittently blowing hot air. They diagnosed it as a leaking hose and charged me $612.66 for the replacement, assuring me this would resolve the issue. It didn't. Over the last month, I have had to return to this shop three separate times for the exact same problem. After all that time and money wasted, they are now telling me it will cost an additional $1,200 to actually fix the issue. It is clear that the initial $600 repair was a misdiagnosis on their part. Instead of standing by their work or offering a fair resolution for the failed repair, they are simply asking for more money. I trusted this shop to fix the problem the first time; instead, I'm out $600 with a vehicle that still has no A/C. Avoid this location if you expect honest diagnostics and reliable repairs.

He was on time and kind! He diagnosed my check engine light to see what was going on, then…read moreexplained to me what it said! After the repair, he checked the light again to make sure the repair was complete! Charged $250 less than a shop and came to me! Definitely would recommend to anyone!

He was on time and knew what he was doing. Did a great job…read moredoing my brakes, rotors and bled the system. He was very knowledgeable and I would definitely call him again for any repairs or maintenance needs.

I would highly recommend this shop. Chris was professional and selfless with a real heart to serve!read more

I went to Gruliches for some indicator lights on my 2015 Chevy Tahoe LTZ ( accident avoidance , and…read morelane change indicator, service suspension)and a check engine light, vehicle wasn't running rough or acting any different just wanted to get an idea of what was wrong... they charged me $215 dollars for a diagnostic to tell me that the reason my indicator lights were going off because his mechanic recently had his windshield replaced on his 2016 Chevy Tahoe and the calibration for the rear view camera was knocked out of calibration! That I need to take it to a collision center to get it recalibrated,I said well funny thing I've never replaced my windshield so..... then he said your check engine light is you catalytic converter that's bad, it's completely clogged! My truck has less than 100,000 miles never has ran roughly or misfires. And his quote for a New catalytic converter was $8000 because my truck is a "California Emissions vehicle ",l. I advised him I checked the code before dropping it off and told him it showed the Body control module ( which we could change but need a system reprogram after it's replaced and we don't have that capability)was faulty, and asked WHY he didn't see those codes on his reading. He said because the cat code is the most important and it's hiding the other codes to show the importance of the cat code, like WTF!!! I'm not some girl who doesn't know anything about vehicles I have very good knowledge about the mechanics of vehicles, I thought id give a 3rd chance because it's again "under new management " and they know the history of my vehicle but clearly they are out to scam customers with parts they don't need in hopes they will just pay it! Not recommending them and won't step foot in that business for my vehicles again! No integrity or reliability at this shop! I'm not even sure they called the warranty company like he said they did!