I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

I am so excited to have found such a fair, honest and convenient mechanic! Tanner was excellent in…read morehis communication, fairly priced, and went above and beyond to even put gas in my car while test driving it. He gave recommendations based on other things he noticed and sent me an estimate for those services right away. He provided video of the issue, receipts and an invoice itemizing work performed right away. Communicating via text was so helpful as I was coordinating the repairs while working, and he made everything so seamless! I will definitely be using Tapia Auto for all my needs going forward!

Tried to go to dealership first for a seat belt replacement and got hosed instead. Sent out a…read morerequest for estimates on Yelp and Christian Brothers was only 1 of 2 businesses that came back with a quick reply, written estimate, and zero bs sales pitch. Went with them due to price and location. I prefer to use local when possible. It was great working with them. Straight shooters, polite, and extremely professional. 100% would go here again. Shout out to Kevin.

Service used to be great but the last few times I needed to chase down staff for updates on my car…read morewhen it was dropped off for a morning oil change and they close within an hour. I had them check some other issues and trusted their recommendations. Now another location is showing me the small problem is now a huge problem. QC location does not have any fluids or results to support their repairs. other location showed me everything and wouldn't do the service QC did previously. Now other shops are quoting $12k to fix the bigger issue caused by the service. Skip the door holding when you leave and go to walmart next store. it's the same work with nicer work clothes.

We got a free car, it has lots of problems, we took it in for an inspection and to get the first…read more$500 worth of work done. One of the items they identified was the old serpentine belt wrapped around the axle. Apparently it was too much work for them to pull it off because it's still there. They replaced the valve cover gasket, did an oil change and replaced the existing belts. There is lots more to get done including the timing belt. My son called back to get a price for all the parts and labor which was almost $300 more than the next shop we called in the area. I am not saying they are a bad shop, but these few issues plus some communication problems will make me think twice.

Called for a battery replacement. They wanted $700! What a joke. Brake Masters did it for $399.read more

This review is for Nate & the mechanics who touched my VW:…read more I thank you x10 over. From start to finish, you were amazing with letting me know my diagnostics and discounts I could try. I never have had my car be towed, let alone break down on me. So I was really nervous about the "damage" And the pricing. You gave me options for financing and other discount options... You really care about your customers and I'll be coming back to you guys if my car ever has issues again. For the bald guy who checked me out up front: You could work on your customer service. You were snappy & overall just wasn't anywhere close to Nate, professional wise. Your overall demeanor wasn't welcoming..

Big Thanks to Nate and the crew for there service for me and my family . We moved to San tan from…read moreTempe already having a trusted mechanic shop for over 7 years . came here to Greulichs and they made us feel right at home . Great service and Customer service , Glad we could find another shop now next to our new home we trust . Jason Strayhand

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

I had Mufflers & More build a full 3-inch exhaust for my LS-swapped 1980 Camaro using a Pypes…read moreX-pipe kit, dual Borla XR-1 mufflers, and several V-band clamps. They also fabricated side exits through the rear quarters just behind the rear wheels. Overall, the quality of the work is good, and I'm happy with how the exhaust turned out. The only minor issue was that they left more of the exhaust hanger material than necessary, but they were trying to finish the job at the end of the day so I could pick the car up before they closed. I was able to trim it myself without any issues. They are definitely on the pricier side, but the workmanship, customer service, and overall experience were worth it.

There not many muffler shops I trust. Its crazy I landed this business by mistake and I'm glad I…read moredid. Labor prices or cheaper and they do an excellent job on install. I highly recommend

Amazing place. Great and honest crew. Craig at the front desk is phenomenal. We will be going here…read morefor all our auto repairs in the future.

I'm an old woman. I get treated very well at AZ Auto Repair. They charge fair rates and the work is…read moredone quickly. They respect their clients. I feel safe driving a car they have inspected and worked on.

Came out this morning car would not start. Tried to jump it would not start. Contacted Roadside…read moreMike came over tried to jump it no go. Thought it was the battery not the starter came back with a new battery one that's was the correct size for my Kia Sorrento installed and started right up. Good price, great service and nice guy. Will use Roadside Mike for future auto service. He also found a problem left by a previous service I had.

Great communication. Great service. He got the job done within 24 hours of first contact…read more Reasonable price! Would definitely use Mike again

Worst experience I've had with a shop in a long time…read more I went out of my way to be as transparent and easy to work with as possible. I sent them a detailed message explaining EXACTLY what I wanted done to my Mustang -- full exhaust setup, how I wanted it mounted, clamps, O2 bungs, everything. I literally did their job for them and made it easy. All I asked for was a rough price range before driving OVER AN HOUR to their shop. Not an exact quote. Just a simple "around this much depending on fabrication." Any decent shop can give a ballpark estimate. Instead, they ignored most of my message, barely communicated, wouldn't answer straight, and kept pushing me to drive all the way over there just for them to look at the car for 10 minutes. I called multiple times and it felt like they genuinely did not care about wasting my time. Then they acted like what I was asking was unreasonable and basically said no shop in Arizona would do what I wanted. Funny enough, less than 10 minutes later I found another shop that actually knows how to communicate, gave me a price, and scheduled me immediately. What made it even worse was seeing them joke on Instagram stories about "if you're not a good customer we don't want to work with you." Meanwhile I was being EXTREMELY clear, respectful, transparent, and serious about spending over $1,000 with them. So if THIS is how they treat someone trying their best to be a straightforward customer, imagine how they'll treat everyone else. Communication was trash, customer service was trash, and they lost themselves an easy customer because of their ego.

I highly recommend this shop for exhaust, emissions issues, and any welding work. My experience…read morewith Rosco was phenomenal. He is highly professional, knows exactly what he's doing, and quickly pinpointed the real issue with my exhaust system. I had failed the emissions test with a P0420 code, which usually means the catalytic converter needs replacing. I went to several VVRP-authorized auto shops for quotes, and all of them told me I'd need to leave my car for 2-3 days, with repair estimates ranging from $2,500-$4,500. The problem? My car is only worth about $2,000! Rosco turned out to be a lifesaver. Using his diagnostic tools, he determined it was only a sensor issue. The part cost just $100, and he replaced it in about 5 minutes. After driving 75 miles on the highway, my car passed the emissions test without any problem. It's rare these days to find an honest and ethical mechanic, but Rosco is exactly that. Go here first--you'll get a clear, honest diagnosis and save yourself from breaking your wallet. Moreover , I am still hunting him down to pay for his services with many calls and text messages. He ignored to get paid A truly nice mechanic