It's been a while since I had this experience but today I was in Dick's and I saw Emily the cashier…read moreagain and I was reminded that I wanted to leave her a very positive review I needed to do an exchange because i bought girl socks and needed boy nike socks. But i misplaced the receipt and was unable to do the exchange for the correct item.. This was frustrating for me and i got upset but Emily went out of her way to ease my frustration with a 10$ credit towards the new purchase if the correct item and just gave overall great customer service!

I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.

This review is based off my experience in ordering a letterman jacket for my son. I called in…read moreadvance to get an idea on how the process was and a estimated amount of the jacket and patches. I was greeted by a young lady who was very helpful and resourceful. I went in to the store and began the ordering process and customization, you will need to set a few hours aside for this lengthy visit. Mia and Sophia , the workers at Jeffs, were so patient, extremely helpful and provided their suggestions based off of their experience . I was so pleased and happy with the results and how very well our experience at Jeff's went. Thank you again to Mia and Sophia for your assistance.

great archery supply store. Jeff called me right back after I left a message. He sounds very…read moreknowledgeable with archery supplied. I purchased three dozen XX75 aluminum arrows from him. Fast, safe shipping. Thanks again! I'll be Bach!

First visit ever was for a bat and the staff was very knowledgeable and helpful. Second visit was…read morefor torn glove stitching at the finger, and they fixed it on the spot, no issues. Prices are more than reasonable and it's obvious they have a love of sports and respect for young players learning the games...

We wanted to check this place out because it was recommended as a good place to get inexpensive…read moresports and exercise equipment especially during Covid. Upon entering everything is sorted in sections, they have a variety of things for sale and they have signs for trade ins or buying your old things as well. Some items are expensive because they are the higher quality or limited editions. They also sold used bikes and many you might need to ask staff to take a look at quality and price. We looked around and we asked about the bikes and was able to try one of them to see of it'll work for a particular body size. The staff were very helpful and they all helped answer questions. Overall, I think of we'd like to get something and don't have to spend much, we'd come back and ask and hopefully they have it!

Came in with my friends and was attended to by Mo! He was very helpful and patient with us,…read moreanswered all our questions. I was unsure about what kind of gloves I wanted and he went above and beyond in showing me their inventory. Great experience!

I checked their hours online and it stated they open at 10 AM. I arrived at 10:30 AM, but the store…read morewas still closed. After calling the number listed, I experienced unprofessional customer service. It seemed there was confusion between the father and son about who would be opening, and they ultimately decided the store would open at 2 PM instead of 10 AM. I drove 30 minutes and ended up having about an hour of my time wasted. They did mention they would make it right by offering me a deal for the inconvenience. If they follow through, I will update my review.

Decided to come in the Saturday before Memorial Day and was surprised it wasn't too busy. I…read moreoriginally came in to figure out what size Torrentshell jacket I wanted from Patagonia, and Debra came up and asked if I needed help. She was incredibly sweet and genuinely helpful with sizing. Even while helping another customer at the same time, she still made sure to check back with me and ask if I ended up finding the right size. That level of customer service really stood out to me. I love this location (plus it's in my hometown), and experiences like this are exactly why I keep coming back!

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

Five-Star worthy place. One of the best umpire shirts and gear out there on the market. Great…read moreservice. The man Giancarlo will hook you up with what you need and get you back out there to go and do your games as fast as possible. This is a must go too place.

Like I always say complete honesty. A little disappointing…read moreThe supposed 70% off sale was not ,,,, literally wasn't there. They had some items but not like the emails that I received from big Five . not even close.. The people were nice that worked there. They're helpful and offered Service, but I went because of the sale and I had three racks of miscellaneous items. And that was about it. I found it a little strange because I've been to other big five locations and they've had way better sales. A ton of deals. So to break it down,,,, The service was good the selection was not there, and since there's no good selection, there wasn't really any values. So I apologize, but I can only give you two stars. (Side note) And I don't recommend this location.

I found the weights I was looking at a good price. I'll definitely be returning for more. The staff…read morewere very nice and helpful. 5 out of 5 stars from me!

Had a really great experience at Evike. The staff were VERY friendly and knowledgeable, and both…read moreMatt and Joseph were super helpful throughout the whole process. They took the time to answer my questions and made sure I found exactly what I needed.

William CC is the best fast and reliable In and Out the…read morebuilding is huge Variety and brands ceiling to floor