This place has great selection in Vans, Adidas, Birkenstocks, and Uggs. A lot of shoe stores now a…read moredays are corporate owned and this place is small business owned. I'm a huge supporter of small businesses and I like that they're around to keep it going. They were previously Neo 39, now they're just Neo Pasadena. I love that the aesthetics of the place change. They even added roses to represent Pasadena. The way the shoes and gear is lined up doesn't make you feel overwhelmed with trying to look for the type of shoes you want. There's a guy name Rei and he's super helpful. He definitely knows what he's talking about when it comes to shoes. I will definitely be coming back here for all my sneaker needs. The place is located underneath the T-Mobile store, so make a sharp left and the store will be down the stairs.

Great business! Supporting local artisans and the Dena community! The have offerings from pop art…read moreto high end sneakers. Owners were very friendly and helpful, while also allowing me time to explore the store. The hats I purchased were from local Wolf Customs who have been using their platform to provide resources to those impacted by the Eaton Fire (Altadena). The hat pictured is a custom brown corduroy cap ($45).

I've been coming to Run With Us about once a year for several years now. The best part is that…read morethere's always someone to help you out the moment you step through the door. I'm not much of a running shoe geek, so I appreciate them bringing out shoes they think would work for me rather than me blindly grabbing shoes off the display. There's four dedicated parking spots in the back and a bunch of signs from the other businesses saying that they tow if you park in their spots. Otherwise, street park on Locust.

I found Run With Us on Strava and decided to join their Mother's Day run with my husband and son…read moreand I'm so glad we did! From the moment we arrived, everyone was incredibly welcoming, attentive, and kind. Such a great vibe. I even received a rose, which was such a sweet touch. We ran a fun 5K with an amazing group, and to top it off, we entered a raffle and won a great pair of Brooks shoes! The staff member who helped me was a total sweetheart. She really listened, made me feel comfortable, and invited me to their Monday 6 PM runs and other events it felt very personal and genuine. I also love that they collect used running shoes for low-income families. That truly says a lot about who they are. I'll definitely be back for more runs and more shoes. Highly recommend if you're looking for a supportive running community and great gear!

10/10 experience. I believe the person helping me was a fit specialist named Jose. He helped fit my…read morefeet using this cool measuring technology thing you stand on. He was extremely patient while I browsed shoes in the beautiful store (it's huge btw and tons of free parking). He made very helpful suggestions and helped me find the comfiest shoes ive ever purchased! No shoes ever work for me I always get blisters but these shoes are incredible! Thank you again to Jose definitely go there and ask for him!!!!!!!!!

My wife and I had a wonderful experience! Renee was both helpful and knowledgeable. The software…read morewhich reviews your feet is extremely valuable; that couple with Renee's knowledge was very helpful. Great experience all around, we both came away with a new pair of shoes for our upcoming trip

There is a reason a community institution becomes a community institution…read more First, they were great help to me in replacing my shoes lost in the Eaton Madness. They had my purchase record from years before and I could order the exact same pair of shoes that I loved. Second, they were of great help in dealing with the manufacturer with a pair of shoes I had problems with. I can't see this happening at a corporate owned store or website. I am a loyal customer forever! Thank you, Luchas!!

Yes, I recommend supporting local businesses like this one. Family owned. Wonderful friendly…read moreservice. My mother suffers from swollen feet. I've purchased two pairs of shoes, high quality, comfortable and a beautiful sun hat for me. The price is worth the value of the shoe. It's like your in Europe. You can smell, feel and see the quality!

Plenty of options at this store, located right on Colorado Blvd. Parking can be tricky, with only a…read morefew metered spots on the street, but it's much easier (and cheaper) to park in one of the nearby public structures -- the first 90 minutes are free, then just a few dollars after. The area itself is lovely, surrounded by lots of shops, restaurants, and cafés, so it's worth making a stroll out of it. I was purchasing the last pair of Converse in my size, which happened to be the display shoes. They had some light signs of use from being tried on by others, so I asked if they could offer a small discount. The attendant's response was very dry and dismissive -- just asked if I wanted them or not, without any attempt at customer service. It left a bit of a sour note to an otherwise well-stocked store.

I had such a wonderful experience today with Natan! He was exceptionally helpful and attentive. I…read morecame into just to browse and ended up purchasing this cute outfit! Natan literally went above and beyond to ensure I found what I was looking for. He exhibited managerial level of service, not sure if he is one, but he is definitely showing his eagerness and ability to fulfill the role. He offered help immediately upon my arrival and greeted me to the point where I felt seen. I appreciated that! I got a great deal on a cute two piece set, very satisfied!

Came in with some DS SBs. Employee said he didn't know what they were nor how much they are. He…read morehardly looked at them. And brushed me off. Kinda of comical for a 2k shoe...probably not going back or trust with buying/selling shoes. LOL

Awesome group of guys. Very knowledgeable and they're willing to work to get a deal done. Thank you!read more

I love the Nike store in Pasadena. Excellent service, great selection, beautiful sportswear, and…read moreshoes. Definitely recommend.

I came with an unworn jacket and it was at 61 days (one day beyond the 2 months deadline)…read more I explained to both the salesperson and the manager that I was bedridden and it was impossible for me to come within the 60 days. They were hard about it and even defensive with condescending sentences like : We are sorry that you were sick and glad you are fine now but there is nothing we can do. It took a long time for the lady to make an "exception " as she called it . It was a painful experience and quite frankly, we don't need to come back as there are plenty of options out there.

We've always had a great experience at Ken's shoes. They have helped us very nicely, the customer…read moreservice & personal attention is really good. The shoes are high quality and of good value. Worth it to get fitted in person!

Went in recently for back to school shoes shopping and while I was there I believe who was the…read moreowner was assisting another customer but and left us attended or even greeted for 10 minutes which IMO is unacceptable. It's not necessarily a store you can navigate yourself being so crammed with shoes top to bottom . Seems like the type of place that can only handle one customer at a time Needless to say I left and took our business elsewhere.