Terrible terrible terrible. Screwed up first time, came back a second time and still had mold in…read moremy house. They did not even bother to return the test they took. Probably because they knew they screwed up. They don't even return your phone calls once the service is done. Don't get fooled by the friendly personality, paid $5000 and I'm still screwed.

I have rented a basement in Sterling VA for over four years. within the last month and a half I…read morehave found mold in my vents, up my bathroom wall (inside and out). Quite literally a whole forest of black mold behind the big hole in the wall that was there when I moved in. I just disregarded at the time and covered the hole because I would never guess that I would be lied to about the presence of thick toxic mold. Over the last four years my health has gone from bad to worse. Finally I gave my landlord a few places to call for mold inspection. He chose Green Home Solutions in Sterling VA. The owner of the company who said his name was Roy came out to do the inspection. Now per their protocol that is online about how they do an inspection, only 2 out of 5 methods were used. Their website says they do visual inspection with flashlights, air quality test, take samples, use a moisture meter to find where the leaks or the problem causing the mold is coming from and finally the infrared inspection to identify mold growth behind walls. He only did steps 1 and 2. I knew nothing about this until after "remediation" when I realized no cleaning of the vents/ducts had happened, there was still very visible mold on the wall behind my toilet, (which is still there), the people that came for the job did not even have respirators on or hazmat suits on the day of remediation. A huge puddle of whatever was left in the middle of my living room floor, sofa, loveseat, and chair all drenched and they had left 4 hours earlier. I didn't know this walking in and stepped in it. Immediately my feet started burning. The craziest part is that nothing was even damp in my bedroom, bathroom or kitchen. It took almost 3 weeks from the start to be sent a very generic email from the company that my landlord sent to me that is not even how their emails should be addressed to a client. My landlords refuse to let me see any reports even though it is part of Virginia law that they are obligated to do so. Idk what's going on here but I did an at home air quality test and it was only sitting out for 45 minutes. Within 24 hours it was sprouting mold. This is my life and my health and I refuse to let this happen! Do not use these people they are con artists! They have a one year limited warranty not a two year as specified in the "email" from the company I was sent. Se attached photos

Great company! We were faced with a specific time frame and they made sure the entire process was…read morecompleted efficiently from the beginning to the end. Explained all the steps in great detail. Would hire this professional team every time.

I found this company and employees to be reliable. I was given a lot of information in which to…read moremake my decision in hiring them. They standby their customers.

We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

Call this company and the owner answered the phone. He was very informative about the black mold…read moreoutside my back door and gave me recommendations to get rid of it without using a company like his to remove it since it was not a major problem. I would recommend using this company based on their integrity.

LADIES DO NOT TRUST THIS COMPANY. Michael Lynch came inspected , and tried to used the scare tactic…read moreon me and when he didn't get the reaction he was expecting he called my tenant to scare her. When I told him she doesn't need to be quoted because it is I who is paying and am the owner, and after leaving he even told her that I told him that I mentioned to him to not tell her. I just spoke with the owner and he TRIED TO DEFEND HIM , saying she was on the account but if I said I was the homeowner I am the point of contact and Michael left to call her immediately he wanted to scare her to push me to hire them. Michael said it was an infestation I had other companies quote me , and yes there are dropping BUT EVERYBODY ELSE told me minimal , and to bait first to see if there are any live activity. Michael did not say that he told me I needed the attic restoration immediately. Please, please always get other quotes, a mice is a stressful situation but do not this company scare you , do not hire them. If I could leave a zero star review I would. They also deleted my review on Google and I reposted.

This place is awful, and they know it. There's a basic rule to business; good businesses attract…read moregood employees and bad businesses don't. Century has awful customer service, and their technicians are laughably bad. More on them later, but first I'd like to warn you about their salesperson. He is excellent, and this makes you overly comfortable about the rest of your experience. Our technician came and basically told us he did a bad job and didn't use the strongest treatment that he could have, and when I asked for an emergency reapplication they offered one 6 days in the future. Gee, thanks for caring about me! You might as well have said "no" because you know I couldn't wait that long. Anyway, I asked for a refund and was told "no" just because of no real reason, and when I asked for a partial review "for them to impress me the least bit before I left a bad review" the customer service rep said, "Go ahead and leave a bad review." There's that caring for the customer magic once again! Looking back, I feel like she WANTED the bad review. I suppose she was busy looking for a new job when I called. Oh, and don't bother leaving an after-hours emergency call; the service they use can't hear you, drags you through what seems like a thousand questions, and no one calls you back anyhow. Speaking of calling, you can call me at 301.409.9966 -- I can tell you this stupid, ridiculous tale and even help you find a better company

Nick and his team at Prime Solutions were excellent after my basement flooded. They responded…read morewithin 1-2 hours of my Yelp request, started remediation the same day, and did a fast, thorough job draining, drying, removing personal items, and helping with insurance. They also pushed to keep mitigation equipment in place longer when needed to make sure everything was truly dry before rebuilding, which I appreciated because they did not cut corners. They handled everything from remediation and plumbing repair to demolition and full restoration, and the basement looks better than before. After that experience, I hired them again for unrelated work and found their rates to be extremely competitive. Based on the quality, efficiency, and responsiveness they consistently showed, I plan to use them as my go-to contractor going forward.

Nick was super helpful and reassuring during my home's inspection! Highly recommend their services…read moreand business

I am glad that i found this company, very quick to schedule or I probably got luck because I was…read moreable to get them schedule the service very soon. Thank you

Requested a mold inspection. The company came out within forty eight hours and took a sample of…read moreboth the outdoor and indoor. Good value.

Professional and thorough, I highly recommend UWRG for your emergency restoration work.read more

I cannot say enough good things about United Water Restoration Group. I've had to use their…read moreservices (unfortunately!) twice in the last three months and both times were stellar on all fronts: super responsive, effective, thorough, easy to work with, handled the insurance company great - everything to make a super stressful situation much less of a headache. In the most recent instance, I emailed Adriana on a Friday night... and Oscar and his team were at my house to do their work Monday morning and did another amazing cleanup after a sewage backup/drain clog left my laundry room a complete mess. They are great people and do a wonderful job--look no further if they offer any service you need.

Prompt service, attention to detail, nice inspector, and thorough illustrated report the very next…read moreday. Would definitely use again!

I found this company based on their reviews in May 2025. One thing that stood out was that all the…read morereviews were positive and five stars. Even though their price was a bit higher than the company my agent recommended, I decided to go with them -- after all, buying a house only happens a few times in a lifetime, and you want true professionals for something that important. Looking back, it was absolutely the best decision. Jay did my inspection and was extremely thorough and professional. A few months later, I had a question and reached out to Ian -- that's when I truly understood why everyone gives them five stars. He provided excellent customer service, stood by their work, and was very responsive and helpful. Overall, this is a great company with outstanding customer service. Highly recommended!

Rick, the owner, was amazing when I had an issue with a builder defect in my master bathroom. While…read morethe builder was "taking care of it" I was not sure if it was being done correctly and safely. Rick came out, examined the affected areas, wrote up a thorough report and then explained everything to me. He took his time and advised me on how best to use the industry terms and standards with the work required for the builder. While there was push back from the builder in the beginning, they soon found out that I actually did know what I was talking about and not just some "demanding " customer. I would definitely recommend and trust Rick! He knows his stuff and looks out for your best interests!

After the work done in clawspace the house feel cooler than before. The crew came in and fisnished…read moreinsulation so quickly about an hour. And the manager came by check the made us think this was really effective work. It is really poor job. Dont waste your money with this company.

Wish this could have been a much more positive review but unfortunately I had a rather negative…read moreexperience working with Comfenergy. We had the provide insulation in the attic of our house and were told afterwards that they would follow up with us to make sure the other rooms in the house were taken care of. Once they completed the larger more expensive project in the attic they stopped answering my calls, texts, and emails. They had someone come over to the house to check the other rooms had them pull up our floor boards to take a look then never followed up to actually provide the service. I have called both my point of contact and the office multiple times with no response. As a result I am having to go with another company to have the rest of our work done which is extremely unfortunate. I really dont post reviews that often but I just wanted to relay my experience as I use yelp for a lot of my home service projects and rely on honest feedback not just artificially generated positive reviews.