I'd been casually looking for a new gynecologist since I came home from college. But severe…read moreabdominal pain lead me to seek out some more immediate attention. I called Woman to Woman just to find that they wouldn't be able to see me for another 3 weeks. I scheduled the appointment but I ended up going to an Urgent Care facility and a Planned Parenthood just so that I could be seen right away. Both experiences were very poor. So you can imagine my relief at meeting a very thorough and pleasant Dr. Toni Mason-Jones. The moment I stepped into Woman to Woman, the receptionist greeted me very pleasantly. It is a quaint little office in a large building full of other offices. It was difficult to find at first because there's nothing advertising that Women to Women is in that building. But it's in there. The office is quiet and clean. The service is speedy and attentive. And everyone I came in contact with, as the name suggests, is a woman! My bad experiences still in my head, I felt nervous. But Dr. Mason-Jones' spirit immediately calmed me. She asked me the typical, invasive questions but she did so in a way that I felt comfortable telling the truth. It felt like I was talking to a girlfriend who really cared. She was thorough but direct--careful not to waste my time or hers doing procedures that I'd already had done. I will be returning!

Where has she been all my life!…read more UPDATE - Had to actually finally move on. Getting prescription refills became a horror. Phoned in a prescription 3 times, phoned again and left messages with the receptionist and the nurse...never received a call back and never got the refill called in. If it was a drug for a minor condition, it would have been ok. It wasn't. Truly loved seeing Dr. Toni Mason-Jones as she is a thorough, caring and compassionate doctor. In the 4 years I was going, new people coming and going, but having to phone over and over to get a refill was the final straw. Again, Dr. Jones is a fab OB/GYN, but there is no way refills should not be phoned in.

Very happy with Dr Safran, but nothing else works, the office staff is polite but non functioning…read more And "can't assist with the portal".

I had an appt with my favorite gynocologist today and was delighted to meet his new medical…read moreassistant, Lauren Whitlock, who is aiming for medical school.. she would be a great doctor and at the moment, she is under the wing on a man who can teach her, Dr. Julian Safran, because he is a great doctor.

After careful thought, I am submitted a complaint against Danielle Salley to the information email…read moreaddress and Dr. Cooke did respond. When Danielle entered the room, she was very pleasant, smiled and provided what I perceived to be a genuine, professional greeting--she looks younger in person versus the website. However, her main focus was on the tablet and not at me--the patient. She immediately diagnosed me for a major surgery without asking specific questions. When I asked about alternatives, she said 'well if you are going under anesthesia for one, you might as well do the major one. (High-level details). Woman are not all alike when we reach a certain age and the final outcome will not be the same for all. When she found out I was on certain medication, her demeanor changed for the worst! I asked her if she read my file and then she began to speak over me--telling me this changes things and that she had other patients. I asked her if she read my file since I had to upload my docs, complete my med list and pay the co-fee before my appt. I had to interrupt her and tell her that she had been cutting me off throughout the appt. She paused and "snapped back" to reality, but at this point the damage was done. She also made another diagnosis that was not on my x-rays, ultrasound or MRI. She again made another generalization about women in my age group. I thought she was going to finally look up at me again and formally apologize for her rude behavior, but she did not. She swung the door open so wide as I sat on the table still partially undressed with her nose in the tablet. NO ONE IS PERFECT and the customer/patient is not always right! However, in this instance, Danielle was unprofessional and absolutely uncaring. We can all have bad days and even though I am not a medical professional, I am well-educated and demand a modicum of respect. I am TERRIBLY disappointed as I have been in this area for about four years, but most of my doctors are all still in Baltimore County. I was excited as WWC performed many additional medical actions similar to a one-stop-shop close to home. I have friends, co-workers, and church family who speak so highly of Dr. Cooke, but when I told them about Danielle, they too were disappointed and advised they would steer clear of her. I had a great experience back in 2024 at the White Plains office with PA Wilkins and even the young medical assistants. They were chatty, but pleasant and respectful. Dr. Cooke responded to my email and apologized for Danielle's behavior and advised that I can come back and speak with her only, but if Danielle is on the front page, she should have sent a message. I waited and waited--no follow-up email from her or in my portal page. So, now I post about on as many pages as possible.

I had a very disappointing experience with this medical office in White Plains, MD. It appears to…read morebe managed by educated professionals, but unfortunately the level of patient care and communication did not reflect that. There seems to be no reliable phone number or direct contact information available for resolving issues after services are completed. Communication is limited to text messages, leaving patients waiting for responses instead of being able to speak with someone directly. I visited this office years ago and had a negative experience, but decided to give them a second chance. Unfortunately, I regret that decision. I also had problems with insurance billing, as my visit was coded incorrectly, creating unnecessary stress and requiring me to fight to get it corrected. The most frustrating part was the lack of responsiveness. Calls were not returned, and I was left feeling like sending a letter was the only option and even then, with no confidence it would be addressed. Overall, this was an extremely poor experience, and I would not recommend this office based on the lack of communication, billing issues, and poor customer service. 0 stars from me.

I have been seeing Dr. Gopalani for 15 + years. Knowledgeable, kind, and compassionate, she is an…read moreexceptional physician and will always do her best to help you. Office is always busy so plan ahead but she is worth it. I had surgery several years ago and had no complications or problems. If your trying to find a good OBGYN, she's the best!!

Ok, so this might be somewhat of an overshare, but I hope it ends up being helpful to someone. Dr…read more Gopalani is a gynecologist. She is really nice. She is understanding and totally will make you feel comfortable. The receptionist out front was also courteous. When I first got there I had about a 5-6 minute wait because they were in the back. My appointment was around lunch time. When she finally saw me, she apologized profusely for the wait, which wasn't even that bad. The medical assistant also was very nice and went through what would happen during the appointment. She really helped calm me down. Dr. Gopalani was very professional. The only bad part of this office is that it is all the way in Olney which is kind of far for me, but other than that, I had a good experience here. My appointment was initially scheduled 3 weeks out, but when I asked the receptionist if I could come in earlier, she fit me in the same day.

I've been going to Dr. Nettey now for about 11 years. He's the GYN best doctor I've ever had…read more Kind, patient, professional and knowledgeable. He also successfully performed both of my surgeries. I would highly recommend him.

About a 1-1.5: Dr. Kacedan is super popular, and it really shows in terms of trying to make a…read morefollow-up or routine appointments; most of the time, he's unavailable, and the office tries to pass you off onto a PA, which is a huge no-no in my book. Sorry, not sorry, but I'm here to see a doctor, not an assistant. +patients are passed off to PA +follow-up/routine appointments are difficult to make as an established patient

Dr. James Kacedan is one of the best!! My review is long…read moreoverdue but I speak the truth when I say Dr. Kacedan, hands down is the BEST. He is a great listener, with a great bedside manner, his old office team (nurses and admin) were also the best - they were caring, always smiling, and warm - always jokes and laughs giving good energy in the office. This is no reflection on his new team but I honestly cannot speak about the current team bc I moved out of town and have not had the opportunity to engage with them. I was Dr. Kacedan's patient for 5+ yrs. The Bottom Line Up Front is He Cares!!! He has always been supportive, timely, willing to research, willing to address any questions, helpful when trying to determine the best path forward, and he has been accommodating to take a call even after I moved - A 5 ***** Star Doctor in my book!!!

I love her! I've been seeing her a few years now. She is the sweetest, kindest, gynecologist I've…read moreever been to. It took me years to find the right doctor, after moving several times I had been scarred again and again. I'm so happy I finally found one I can trust!

She is by far one of the best doctors I have encountered. Very caring and compassionate. She…read morelistens to you as much as you needed, no rush nothing. Answers all of your questions. I love her!