I was very lucky that I had an incredible pediatric dentist growing up, and -- after years of going to Bay Area dental practices that overcharged and underexplained -- going to Dr. Terry's personable, empathetic, and informative office reminds me of that early positive dental experience. Dr. Terry goes above and beyond in explaining what is going on with my teeth and what I can do right now to prevent future problems. Her staff is equally considerate, with Eva at the front desk rightly lauded in other reviews for doing everything she can to make sure you take the most advantage of your insurance coverage. I've developed a lot of dental anxiety as an adult, but with Dr. Terry I no longer dread going to appointments. I'm always confident that the care I receive will be top notch. I cannot recommend her and her team more highly. read more

I *love* dr Terry. She's been my dentist (and my husband's) for nearly 10 years and I'm thankful for her care every time I see her. I have what I fondly refer to as "euro teeth" which means generally crappy enamel and I have been less than motivated re flossing. As a result I've needed different types of care over the years. Dr Terry is a skilled, gentle and thoughtful practitioner AND she is hilarious. Until meeting her I didn't think it was possible to look forward to a dentist visit! Bonus points for retaining the world's best office manager and dental hygienist, both of whom have been with her for years and years. In a market like this, that tells me dr Terry isn't just great to her patients but also her team. read more

Anxiety provoking to find a dentist. Can't make a mistake! You will be so happy to have found Dr Terry. She's the best at what she does AND she is a wonderful human being. 6 stars if I could. read more

Dr. Terry is the best dentist I've ever had and would recommend her to anyone looking for a dentist in SF. Although it can be tough to get an appointment, her receptionist Eva is great and will add you to a waitlist for cancellations to try and get you in sooner. The dental hygienists who do the cleaning and take x-rays are thorough but gentle, and super nice. Definitely felt safe there as they follow strict health and safety protocols during COVID. read more

Excellent staff. Even though I'm a new patient, they squeezed me in within a few weeks to get a chipped tooth checked out, even though their normal wait is several months. They did their due diligence with my insurance and were very aware of what it covers and all the little rules; they were definitely on my side in terms of not wanting to charge me anything that I shouldn't be paying out of pocket. And usually a new patient like myself needs a special first-time check-up appointment before getting something like a chipped tooth fixed and actually getting it covered on insurance, but they worked it out so that I was able to do that all in one appointment. On top of all that, Dr. Terry is so sweet. She doesn't feel like a doctor or a dentist (in terms of bedside manner); she makes you feel completely at ease and is just so laid back. She never seems rushed even though she's the only dentist running the place. And overhearing her with some other patients who've come for longer, it seems like they really develop a rapport and are almost like friends. She remembers her patience and is just really sweet. Of course, I thought she did a great job with my check up too! The x-ray took a while as they took a lot of shots at different angles, and you have to have that uncomfortably hard piece of plastic in your mouth. But the staff doing the x-rays was nice and a little apologetic about how many shots they needed. They told me Dr. Terry would email me if anything came up from my x-rays; I like that there is a way to communicate by email! My only small gripe: I just wish they had wi-fi in the waiting room. read more

I don't know why it's taken me so long to write this review. Dr. Terry is the bomb! This is from someone who cringes, no loathes going to the dentist. Some people dislike getting shots, I dislike having people poking around in my mouth. That is, until I met Dr. Terry. Now, I look forward to my dentist appointments. Eagerly! Who am I?! Going on 3 years now, I visit every 6 months for a cleaning. In between cleanings I've had a filling replaced which looks so much better and a chipped tooth repaired. All services performed with perfection, gentleness and ease. Not only is Dr. Terry pleasant, her receptionist has been her go to lady for 10 years! You know Dr. T takes good care of her. Why wouldn't she do the same for you. Her small office is 1 block from 16th street BART, conveniently accessible on public transportation. If you need to drive, there is a paid parking garage across the street. I have pretty healthy teeth and gums (she tells me so), I floss, I don't drink soda or eat candy so I can't honestly speak on root canals and other major "you shoulda flossed" treatments, but I can say that your experience will be given with the greatest care. She's a one woman band, with a great team to back he up. Go get the personal care that one should always receive from the Dr. poking around in your mouth! read more

TLDR: Dr. Terry is 100% the best. I've always had dental baggage, derived from numerous childhood fillings and getting one replaced at UCSF as an adult (I started crying hysterically because I thought my tooth was gone after my dental student left for what felt like a very long time about 2 hours in). Dr. Terry listened carefully to my neuroses around my teeth, about how I'm desperate to work together on a plan to keep them in my head as long as possible, and how sugar is unavoidable with my work in pastry and confections. I've been going to her office for about two years now. She's seen me through my second filling replacement of my life (the most relaxed I've ever been after a novocaine or whatever injection) and after my cleaning today, I realized I've graduated from being anxious and crazed to very casual about that occasional gum bleeding (her assistant advised me to try out flossing twice a day to see how it goes). I've hated the dentist my entire life until now. Thanks for making me feel comfortable and good about my dental health and scheduling another appointment, Dr. Terry. read more

I hope that Dr. Terry is my dentist for the rest of my life! Her entire team is great

Ok. Listen up SF: Whether you have dentist anxiety or if you're just whatevs and kinda gross and are willing to share your toothbrush with a trusted friend (please don't), Dr. Terry is THE BEST dentist in SF - HANDS DOWN. A few of my friends have needed new dentists, and there's absolutely no question in my mind, Dr. Terry is full stop the best dentist in town. She went into dentistry because she genuinely loves the work and she loves helping people have good hygiene and mouth health. I love my smile. I have great teeth, no cavities, blah blah. I could probably go to a dental HMO and have no issues. But how do I keep my mouth so healthy? I find the best dentist in town, and I go there. I'll interview as many people as I need to to be sure I've found the right person. A little backstory: When I was in college - school had not even started yet, I was stupid and joined some fellow for a game of midnight tennis. I was tired and wasn't thinking about things, and I overheaded my face with my racket followthrough. And I knocked out my front tooth with my racket. I needed an emergency dentist. I found one, and he was my go to hero in college. Fast forward 20 years. It's 6am. My partner and I are literally 3 hours away from leaving for Yosemite for a backpacking trip, and the 20 year old crown decides it's time to pop off. I call Dr. Terry's emergency number (b/c for me, it was an emergency!) She calls me back within 30 minutes and schedules me for an appointment that morning to have it cemented back in my mouth. No fuss. A-game work. Dr. Terry has the best attitude, the best humor, and the best staff. Shout out to office manager of the year, Eva. You're awesome too. So, lookit. If you're needing a top-notch dentist, don't mess around. Call up Dr. Terry's office and make that appointment. read more

Scammy. I don't smoke nor have I ever smoked. I'm also in my 20s. Why do I need an oral cancer screening every 6 months? Oh yeah, so the dental office can charge my insurance company and hope they can pocket some easy money. I mean it only takes 5 seconds to do the screening and they could potentially cash out! Scammy. From the CDA (CA Dental Association) site: "Periapical (PA) A periapical (PA)X-ray refers to a single X-ray that is taken to show a specific area of concern. If you have a tooth ache, your dentist is likely to recommend a PA film to see that whole tooth including the root." I didn't have signs of any underlying problems or toothaches. So why did they need to do this? Oh yeah, so they can charge me and my insurance company more money. Many people aren't aware of how dental offices can take advantage of you and your insurance company. Don't agree to everything! Always do research first. read more

I had loved Dr. Terry and had gone to her for years. However, my last visit was not covered. Apparently, they sent me a letter saying they were no longer taking my insurance but I never received the letter and after 7-10 years, had not even the slightest inkling that anything would change. Apparently, it is too cumbersome to communicate this to patients verbally when they make the appointment. Rather than get hit with a $300+ bill, I called the office to explain I had not received a letter and was not aware of this. I was given two options: pay the full bill or pay as if covered with insurance and "be dismissed from the service." WOW. I am appalled at this treatment and would not want to go back even if I had paid the full price. Yes, Dr. Terry is laughing all the time, all the way to the bank - as I sadly found out, her patients are just numbers to her. She didn't even have the decency to respond to the letter I sent her. Any recommendations for other good, loyal dentists who are not just worried about the bottom line are appreciated. read more

I used to hate going to the dentist with a passion. In my experience, they're all a bunch of greedy sadists. One trip to Dr Terry has completely changed my outlook on the field of dentistry. Not only is she sweet and extremely easy to talk to but she is also refreshingly honest. She didn't try to sell me a bunch of expensive procedures that I didn't need - something I've come across more than once in the past. Moral of the story - I'm looking forward to my next cleaning for the first time ever! read more

uh, The best dentist I've ever gone too and it was fully covered by my insurance. All I got was a check up/cleaning but it was pleasant, informative, nice office, friendly staff. Also note: I go to the Dentist every 6 months for check ups and have no issues with teeth, etc. So I went for the most basic of things but it was still great and I've been to 3 DIFFERENT dentists in the last year and a half in San Francisco and this was the best. read more

I used to have a ton of cavities as a kid. At one point in second grade I had my four top front teeth capped in silver (I'm NOT kidding!), and when other kids commented on my "gold" teeth, I would fervently correct them and insisted that they were silver. (I'm a "silver" girl to this day!) It *was* a little weird being the only 7-year-old with what essentially was a grille, but I was not ashamed! In fact, I'm pretty sure I thought I was the shit! Nowadays, as an adult, I never have cavities! Is it because I go to Dr. Terry and she inspires me to take better care of my teeth? It's certainly possible! She the nicest, most non-masochistic dentist ever and her dental assistants are sweethearts too! PS, I left a commuter coffee mug there for like three weeks and finally was able to pick it up on a Sat. I called them and kept telling them to not throw it away 'cause it has sentimental value (it's been my main coffee mug for 6 years. Yes, it gross, but we've been through a lot together!). They were nice enough to hold on to it for me until I was able to pick it up. I know I would've prolly thrown it away! read more

Dr. Terry and staff are awesome. I needed a visit on short notice thanks to a hole in a tooth. Calling on a Wednesday I had an appointment for that coming Saturday afternoon. At the appointment it was determined that I needed root canal. Dr. Terry did it right then and there, despite that it would clearly take us past 5pm...on a Saturday. It may sound like damning with faint praise to call something "the best root canal I've ever had", but this was the best of the (sadly too many) root canals that I've had. That said, the praise is heartfelt. Dr. Terry made sure that the novocaine was enough to block any pain, she was super nice throughout the process and even sang along to the funk and soul oldies on the radio (*much* better than the usual doctor's office muzak). The best dentist I've ever been to, in what is, unfortunately, a life with enough dental work done that I am qualified to hold and expert opinion. read more

Dr. Terry is wonderful!!! I have hated going to the dentist just like everyone else. That has completely changed now! I had my first appointment with Dr. Terry last week and it was the easiest and most pleasant dentist appointment I have ever had! She is such a people person that you feel completely comfortable the moment you meet her. One thing I have hated most about dentists in the past is that they are really rough and just yank your lips and mouth around without any concern for your comfort. Not Dr. Terry! She was so gentle and it is over before you know it!! The staff are all very nice and thoughtful and I give the entire experience a 5 Star rating for sure!!! read more

Doctor Terry is still my dentist, almost 10 years later. I have switched insurance plans in that time, and ended up choosing to just pay out of pocket since I only need cleanings, and they no longer take what dental insurance I had. I could have chosen a new dentist on a cheap insurance plan, but I wouldn't think of going anywhere but here. Thank you! read more

Dr. Terry is THE BEST DENTIST I've ever seen. She is warm and friendly and she explained everything she was doing in complete detail, which was really reassuring. Background: I can't handle dental work. The drilling and drooling and lying there powerless with my mouth open is overwhelming. I lack the emotional fortitude. I lose my sh*t. After my first cleaning and consultation with Dr. Terry, I thought my dentist-anxiety would be gone for good - that's how gentle and competent she is. I walked out of there thinking maybe *I* could be a dentist someday and make people happy. I was smitten. I went back for a filling, and I knew I would get anxious, so I came prepared with music and then - ack! - my iPod broke! Anticipating the high-caliber freak-out to come, I started tearing up and almost backed out of the appointment. Dr. Terry actually offered me her cell phone so I could listen to music. It does not get more generous and caring than that. So why only 4 stars? Sadly, Dr. Terry does not offer nitrous oxide. Despite the borrowed tunes and the Valium she prescribed, I could not hold it together. I need nitrous oxide to avoid the complete nervous breakdown. Yes, this makes me feel like a total weenie. Yes, I am beyond sad that I have to give up the perfect dentist to find someone who can give me the gas so I don't break down in tears. read more

I'll start this by saying, I'm in the minority -- I am one of those people who doesn't mind the semi-annual visit to the dentist. I don't have any cavities, I like brushing, and I like flossing. And now that we've got that out of the way... Facts: 1) I chipped a tooth 2) It was 10:30p Thursday night (of Memorial Day weekend) 3) I don't have a regular dentist in SF, and I needed one in a BAD way. So, I consulted my Aetna insurance to find an available DDS...I made some phone calls and the only live person I could find was at the Western Dental at 24th & Mission (God, help us all). BUT, just when I thought all was lost...I received a phone call back from Dr. Terry!!! She was able to see me on Saturday at 2!!! What a relief. Her office is quaint and easy to get to. I was seen right away and had an X-Ray. I had two options: 1) Fill the small crater with cavity goop 2) Shave down a small sharp edge I opted for both! I am thoroughly satisfied, and thankful that I was so lucky to have such a wonderful visit (especially, since I was REALLY stressed out). She made the jagged tooth into a better-than-original tooth! PS: It only cost $69.00!!! And $50 of the $69 was my co-pay!!! read more

Dr. Terry is knowledgeable and caring. She has been there for me the few times something acute has happened with my teeth (like the time I thought I had cracked my front teeth and she was so sweet about taking a look, soaking them in fluoride just in case, and putting me at ease while giving me accurate information about possible outcomes. The cleanings I get at her office are always excellent and she's very conservative about invasive procedures. Her office has had a few hick-ups lately but I'm hoping they get back on track because she's a great dentist. I've been having a hard time getting an appointment or a call back but I really don't want to change dentists. read more

Dr. Terry is a solid professional and a master of her craft. On Friday, one week ago, I was eating chips at about 8pm, when surprise, something crunched in a "funny" and "unusual" way. I flossed, and cleared my mouth of any chip debris and discovered that a filling had cracked and come off the tooth. I felt tremendous sensitivity on the tooth and immediately regressed from grown adult to feeling like a big baby that needed a hug from his mom. I contemplated not eating for the rest of the weekend, among other non-sense thoughts and solutions, when I remembered my dentist has an emergency number. I'm not sure what qualifies as a dental emergency, but it couldn't hurt to give it a try, so I called the number and left a voice mail message. Within minutes I received a text and email confirming receipt of my message and providing appointment options to resolve my problem. I scheduled for the following morning. And just like that, I'm back to normal in about 12 hours, which made it feel like it was just a bad dream. It is clear that Dr. Terry cares about her customers and enjoys her chosen profession. She has found her calling in life and that in turn makes going to the dentist a pleasant experience. read more

Hello! Since this is where I found Dr. Terry its my pleasure to endorse all the good words that brought me to her in the first place. Its been a while since I've had work on my teeth. There were some issues, kind of all over the map. I finally accepted it was at that point that if something wasn't done soon than the problems would just get worse. I was embarrassed at the state of my teeth which is probably what kept me from going. I knew when I set out to find a dentist was that I just wanted to find someone really really nice, who I could immediately trust to turn the situation around and thats Dr. Jennifer Terry. She is amazing. So purely talented, precise, professional and completely positive and good hearted. Her staff shares these traits so the atmosphere is very pleasant despite whatever procedure has got to be done during the appointment. Every aspect of interaction with her office is great. From appointments to figuring out insurance with fabulous Eva to the diligent, exacting and sweet hygienists and staff throughout you are in GREAT hands. My teeth have never felt or looked better and I have never liked going to the dentist more! So if love your teeth but are in denial or just looking for a new dentist let this note be another for Dr.Terry! Thank You! Brian A. read more

Dr. Terry was awesome. I hadn't been to a dentist for 6 years and was dreading it. Due to some good yelp reviews, I decided to try Dr. Terry. The office is really small, but clean and relaxing. They had a nice aromatic candle burning at the front desk, which eased my nerves a bit. When I met with Dr. Terry, she was very sweet, bubbly, understanding, reassuring, and professional. She also laughs a lot, which is always a good thing. I appreciated that she listened to my concerns, talked me through everything she was going to do and why it was being done. I have really sensitive teeth and a strong gag reflex, so she was kind enough to numb my mouth so I would be less uncomfortable. The numbing stuff was really strong because after the appointment my mouth was still numb for about an hour. I slobbered on myself about 5 times, including once when a stranger asked for directions. Dr. Terrry was thorough, quick, and just overall very sweet and gentle during the whole appointment. I am definitely going back to her for my future check-ups, as well as to try the teeth whitening treatment she offers. The only bummer is that there isn't anything to look at (as far as pretty pictures) in the exam nook, but I can overlook that considering her skill and personality--and the R&B/soul music that she plays in her office. I am definitely sticking by my 5 star rating. read more

I use to go to a dentist in the outer Richmond which was fine when I lived closer but for the past 3 years living in Bernal Heights, I still made the biannual trek. Finally, my dentist left that office and so I thought it was definitely time for me to go too. I decided to try Dr. Terry because of her positive reviews on Yelp. Also, I wanted a dentist closer to my house -- a dentist in the Richmond, or in one of the many downtown offices seemed so silly!! Her office is clean and mellow. I have been twice now, everyone on the small staff is very friendly. Dr. Terry does the oral cancer screenings at each visit and says Keep doing what you're doing. The cleanings are on time and quick and although in the Mission, I have gotten easy metered parking during my morning appointments. I am used to getting a toothbrush at each visit, so the first time I went I was kinda sad I didn't get one on the way out the door -- like it just wasn't a complete experience. The second time I asked and was handed a Care Kit - complete with toothbrush, floss and mini tube! I think you need to ask the hygienist, oddly the receptionist wasn't sure what they offered. read more

I went to Dr Terry for the first time today after being really disappointed with my previous dentist. Really nice staff, nice atmosphere and Dr. Terry herself is awesome. Nice, knowledgeable, courteous. Never thought a dentist visit could be so pleasant. I highly recommend her. read more

Best trip to the dentist ever!! I was referred by my friends/roommates, who had a great experience. I knew they were on the money when I called to confirm my appointment - it was after hours, so I got the answering machine. The last line of their recorded message was "Have a beautiful day!". How refreshing for a dentist's office! When I went to the appointment, the receptionist was friendly, the waiting room was chic and comfortable, with colorful pillows on the antique sofa, and Food Network playing on the TV... even the health questionnaire was friendly! It asked if I was Single, Married, Separated, Divorced, or Partnered, and may have had some other options too. Yay for inclusiveness! When Dr. Terry called my name, she greeted me warmly with a big smile, and I could tell right away that she was extremely down to earth, and related to me on a person-to-person level, not on a doctor-to-patient level, making the entire experience feel like a visit to a friend who also checks on your teeth (as another reviewer also noted below!) Her laugh is contagious, and came out a lot when we talked about both of our experiences chipping teeth and the freaking out that follows... :o) The x-ray gadget was a little bulky for my mouth, but it was cool to see the picture on the laptop next to the chair within seconds after each was taken. Leticia, the hygienist who took the x-rays, was very friendly as well. Thanks for a great dentist experience, Dr. Terry and staff! read more

I have been trying to find a new dentist for a few years now, and had to keep going downtown to my old one in the meantime. I am happy to say, I have found her! Dr. Terry is a breath of fresh air. Her office is charming and simple. Very comfortable. From the first call my experience has been excellent. The receptionist was great in getting my husband and I both in with our crazy schedules. I went to their office today for my cleaning. I was seen on time. The cleaning went very smoothly, and the best thing was I didn't end up with water spray all over my face. Not a big deal for guys, but for a make up wearing woman, it sucks getting water sprayed all over your face during your cleaning. Big points for that! Dr. Terry was friendly, thorough and took her time answering my questions. Parking was easy, there is metered parking right out front, but I saved some quarters and parked a block away for free. I had a great experience here. I recommend you try Dr. Terry.... read more

Dr. Terry has probably been the BEST dentist I've ever gone to. With years of experience with military dentists(I was a Navy brat and was in the USAF myself), I was very weary about switching over to the civilian sector for my dental work. She always has a smile on her face, often followed by a joyful laughter. My partner had found Dr. Terry on Yelp and had gone, himself, to the get a cleaning and general maintenance and referred me to her immediately. The dental hygienists were so professional and yet made me feel so comfortable. During my annual cleaning, my hygienist was very detailed in giving me tips of improving my oral health and was very thorough during the actual process. I've never felt so "Fresh and So Clean, Clean!" Although appointments get booked so fast (I had to wait 2 mos to get my initial appt!), it is totally worth it! I'm sure she has long list of devoted client, which makes total sense as to why she is never free. What I liked about her most is the fact that, during our initial meeting, I inquired about having my remaining amalgam (grayish/black fillings) replaced with porcelain. After poking in around my mouth, she said that she was against having them replaced "just coz." Reason behind that was, apparently, everytime you have old fillings replaced, a little bit of of mercury gets released, which exposes not only the patient, but also the dentist. Also, a piece of your tooth gets removed along the way, while they're digging out your old filling. She advised that I wait until the the fillings "needed" to be replaced and just to wait. I absolutely admired her honesty and right after she said that, I knew I had found my perfect dentist. Dr. Terry is the best dentist in SF and her reviews say it all. Highly recommended and trusted. She even does Invisalign, too! read more

Just had one of the most memorable dental appointments in my life at Dr. Terry's office. I wanted to find a dentist that was close by and reliable. I've found her! First, I have to say that Dr. Terry's staff is very good at taking care of the patients before you even see Dr. Terry. The receptionist was very friendly, helpful, and spoke clearly. I was reminded of my appointment via email (!) and a call. Cleaning was a breeze. They made sure I was having enough time to break to swallow or relax my gum, and they were very thorough. Nothing seemed rush. When I finally met Dr. Terry, it was great because she's full of smiles and energy. She let me know that I had a minor cavity and showed me the xray to confirm that I had something that would be a problem later if left there. Scheduling the next appointment was also a breeze, and I got a nice care package of toothpaste and toothbrush after I left :). I waited about a month to get this appointment, and it was worth it. If you're looking for a dentist, look no further. read more

I had my first appointment with Dr. Terry today and I was extremely satisfied. The receptionist had called me a few days before to remind me of my appointment and to verify my insurance. I was surprised that they actually checked with my insurance beforehand if all of my services would be covered. The dental office is a bit small but clean and homey. The x-ray technician/assistant was very kind and did not make me gag, which I usually do when I get x-rays. Dr. Terry was very friendly, respectful, professional and down to earth. She is very aware of her work space and surroundings and made sure that I was comfortable at all times. She also has a very light and gentle touch. As a new patient and someone who has been burned by a dentist in the past (see other review on my page), she is by far the best dentist I have ever encountered. read more

My best visit to a dentist, hands down. After years of traveling, living overseas, and just a general procrastination when it came to scheduling visits with dentists, I finally managed to fit an appointment with one, and I'm glad it was with Dr. Terry. Every other dentist I'd ever had tended to be at best - how to put it - politely scolding: even when they were trying to be nice you felt like a disappointment. Dr. Terry was the opposite: very friendly, encouraging, and good humored. She pointed out the areas I needed to be careful of, but praised me for the things I had done right. The appointment was relatively quick, and painless. I'm happy to have a dentist that I'm happy to see. read more

Just chiming in on the hugely positive reviews for Dr. Terry. There are a lot of awful dentists out there, but Dr. Terry is a beacon of hope for the profession. She is young, friendly, patient, and gentle. My initial check-up was over an hour long -- I consider this to be a very good thing compared to other dentists who have rushed me in and out of their offices so they can cash my check and get back to renewing their subscriptions to large-print Readers Digest. The receptionist and hygienist were equally friendly and solicitous, and I left with not just clean teeth but a rapidly improving outlook on the dental profession! read more

Dr. Terry is simply a wonderful human being, truly magnificent. If you're like me, your #1 wish at a dentist's office is to be *informed*. You want to know what is going on in your mouth, how it got that way, what needs to be done, what is being done right now, and so on. So many dentists make it all too clear that keeping you informed bores them to tears. Not Dr. Terry! A self-described "show-me person", she has a perfect sense of when you're wondering something and when to keep you in the loop. Dr. Terry is so friendly, kind, empathetic, and absolutely genuine, and her skills in working on teeth are excellent. I recommend her to anyone without hesitation. read more

I love it here. I look forward to the dentist every 6 ms. Its a small place, its in the mission so I can just walk over there. And Dr. Terry really cares. And so does everyone that works here. Its great to be somewhere with a staff of women of color. Its empowering. And she sort of sings while she is cleaning your teeth and its really cute. I am taking off one star because I have been trouble getting someone to call me back within a reasonable time and getting an appointment and they are booked 3 months out. read more

I am a BIG Fan of Dr Terry. My mom was a hygienist, so I grew up comfortable around the dentist office. I don't live near my mom or else she would still be cleaning my teeth. Dr Terry is the next best thing. She is personable and friendly and a laughing riot. At this last appointment we were giggling like school girls. She is also very informative. She doesn't push services on you. I have a couple of stained teeth and she said unless she sees decay on the x-rays OR I start feeling sensitivity, we are just going to keep watching them. Awesome! No drilling! Also she tells you to let her know if you are uncomfortable in any way, this makes the cleaning more relaxed. Also I love the way she hums softly to the music playing while cleaning your teeth. Her chair side-manner is the best, totally puts patients at ease. Try her out! read more

It takes a long time (5 weeks) to get an appointment because Dr. Terry is awesome! The vibe at the office is cool and relaxed, yet I feel like I get a more thorough exam and cleaning compared to what I've had elsewhere. The wait is worth it. read more

First time to Dr. Terry today, and have to share that this is THE best dentist I have been to EVER. I've had lots of work done on my teeth, and have crowns, have had implants, etc...done elsewhere. I recently moved here to San Francisco from Napa, and so wanted to change from a dentist in Novato to one here in the City. The many great reviews on Yelp were directly responsible for my choice of Dr. Terry...and she deserves every good thing said about her, her staff and the professionalism of this office. She has state-of-the-art equipment, and even did an oral cancer check on me...something no other dentist has ever done as part of the normal checkup routine. Very thorough, very gentle, and just exceptional. The dental assistant took x-rays, and even took time to answer my questions about these BEFORE I saw Dr. Terry (I had pestered her with questions about what I was looking at). I'd heartily recommend Dr. Terry, and will actually look forward to my next appointment in 6 months...she is a gem. One suggestion. After you're finished with an appointment with her, book the next as there's a long waiting list!! read more

Although I do not write or post many reviews on Yelp, Dr. Terry and her staff are more than deserving of my post but I will do so anyways. My wife was in pain so of course like a good Yelper I looked at her reviews and called her office. The assistant who answered the phone was not only nice but also took the time to really answer some questions in addition to setting a same day appointment with Dr. Terry. We arrived to there beautiful office in the Mission and were greeted right away by her staff. Once again the front office assistant took the time and made us feel this was the right choice. Soon after we were greeted again by the dental assistant and she performed some x-rays. Soon after I was greeted yet again by the beautiful Dr. Terry with a smile that lite up the room and most of San Francisco. She was so amazing, from her personal touch with my wife to just being so amazing with her courteousness. She examined my wife and recommended a few basic steps to get her better and then had her assistant do a minor filling to subside the pain. In closing I would like to say, spend two minutes in that office and the pain goes away. I believe Dr. Terry and her staff are just great people that love what they do and it shows. I would not only recommend her to my friends but anyone who reads this post. I wish her and the entire staff all my best and gratitude for helping my wife and taking the time to care. read more

I love Dr. Terry! She's super nice, and very professional. She always looks out for what is best for the patient and offers great advice for optimal care. My only two complaints: 1. Follow-up from the receptionist for reminder calls/emails, and call backs don't seem to happen very often. 2. Some of the dental assistants have not been very good and appear to be very tentative. I know they are learning but it is difficult when this is an already stressful experience for many, to then have to worry about whether or not they know what they are doing as well. Alas... I still love it here and give her full marks. read more

I've been coming to Dr. Terry since last year, so I've made about 3 visits. All have been very good. Staff are friendly and attentive. You get reminder emails and phone calls about your upcoming appointment--sometimes more than you actually need (e.g., in a span of about 1 month prior to my appointment, I received 2 email reminders, 1 phone call, and then another personal email from staff). I guess the benefit to that is that it'll be hard to forget your appointment! Dr. Terry is very nice, friendly, personable and knowledgeable. Instead of saying "you need to floss more," she says things like "oh, it looks like your gums are a little puffy today. Make sure to really get at the corners, or maybe we should switch floss brands for you." Basically, I really like how she doesn't accuse you of not flossing, which most dentists do. I think it's great that she doesn't "push" treatments/dental work on me. She seems genuine and gave me the advantages/disadvantages of doing some additional dental work. She was very thorough with my exams and it was also nice that she doesn't try to have a conversation with you when she's got her hands/instruments in your mouth (I hate it when dentists do that! How are you supposed to reply?!) One of the perks of this place is that it's literally next door to where I live, so no stupid commute! Yes! If I were to continue living in SF, Dr. Terry would be my go-to dentist. read more