This Dental Office needs a complete upgrade. It is very obvious that the dentists there are cheap. Instead of investing in a high- end brand name luxury car, they should renovate the entire office. The dentist there gives bad energy accompany with terrible customer service. The lady that works at the front desk is the only kind nice worker there. Oh yeah and the dental assistant too read more

Great dentist, the cleaning was amazing and the staff is very friendly. Albert and Yolanda are hilarious, and I love it that the doctor actually goes along with their jokes too. read more

Been coming her for 10 plus years. Place does great work and the level of service they provide for there clients are amazing. Just got some work done last week and teeth feel great. read more

The picture might as well say, "Welcome we look forward to screwing you over!" I set up an appt for my wife and me at 12:30 because they said there is a slot open at that time. We went in, and there were two other people at same time. I asked how many docs and receptionist replies, "One." Wth? 1 doc and 4 patients all at once.. whatever.. My wife went in first and I was waiting with my daughter at the lobby, and a lady came in and then another lady came in for service. A little bit thereafter, I got called in to do my x-ray, and as the technician was setting me up one of the receptionist called her out. And then my X-ray tech doesn't come back for a while; I text my wife at the lobby to find out that the ladies who have come in after me have been called in. After my x-rays, the doctor doesn't show up for a while and I hear the doctor speaking to a lady in a room adjacent to mine. This was at 2:05 p.m. and then I just walked out. If I saw the doctor, then I might have given you more stars, but he was busy talking to the lady in the room next to mine. Hey, I'm sure you guys don't care about Yelp reviews, but if you're reading this, know this. If you charge my insurance for anything besides the freaking x-ray, then I will not hesitate to take action. My recommendation to new patients, stay away unless you got all day to chill at the lobby watching tv in Spanish and be disrespected or have inside hook up to go faster. These people have no decency or respect. read more

I'll be short, Up until last year I have neglected my teeth for over a decade. And it showed. I need over 20k of work. The staff here has gone above and beyond to explain what I need and where I should start. I have just recently got my two crowns and two implants in and it has changed my life. Still have a ways to go but it has been a amazing start. Couldn't be happier ! Special shot out to Albert for being so helpful and informative you're amazing! read more

Jenny Oh, DDS - New front teeth - General Dentistry Near Me - Norwalk, California

Just had to write this review about my dentist and her staff. I have been a patient with Dr. Jenny Oh for over fifteen years. I have had gum surgery, root canal, fillings crowns and implant done and at no time have I ever experienced any pain. The office staff is well trained thorough, and caring, with exellent mannerisms. Thanks to Albert who has been with the office for over 15 years, make sure you are comfortable by playing soft music on the computer. Albert is very caring, his bedside manners are exellent, always teaching on ways to keep my teeth healthy. Yolanda thank you for your kindness you are reminding me on the importance of keeping my appoints. Thank you Dr. Jenny O, and your great staff. I feel blessed to have you as my dentist. Marcia Robb. read more

Jenny Oh, DDS - General Dentistry Near Me - Norwalk, California

I wish I could give them 0 stars! Horrible work provided! Dr.Juan's work is not reliable. After several attempts to fix my husband's problem and thousands of dollars charged to my insurance he's here with those pains everyday, funny part is he only went there for a routine cleaning and they recommend all this "needed" work, which lead to his pain. All I want is for his tooth to be fixed. Unfortunately, I will have to escalate this to a legal matter. My family and I will not be going back! Stay away, bad work and shady dentist. read more

Dr. Jenny Oh's office use to be so clean, professional, knowledgeable, and most importantly Dr. Jenny Oh use to actually be present! Now, patients are seen by folks who walk in late and what appears to be fresh out of the shower with hair dripping wet. Be prepared for four hour visits, if you scheduled an appointment for 9am you won't even be asked for insurance card until 9:30 and when you question the receptionist all she can say is, she just got here-Attitude and all. Then she will proceed to argue with you when you further question what that has to do with anything. How about you apologize for the wait and go find out what the delay is?! Do yourself the favor and avoid this place at all cost. read more

Jenny Oh, DDS - Pretty sure this TV has been here for years - General Dentistry Near Me - Norwalk, California

I'm that type of girl that gets anxiety about seeing the dentist, but the Dr. & dentist assistant made me feel so at ease. Also he ask every few minutes if l needed break, definitely didn't rush but worked quickly. Most in importantly everything is explained a visit before that way your not blindsighted. Definitely would be coming here for now on. Thank you read more

A friend recommended this Dentist to me and couldn't have been more pleased with my visit. That staff was very friendly the guy that helped me Albert was very knowledgeable and made my visit less stressful. I would highly recommend this place to my friends and family and I will definitely be back read more

Going to the dentist is nerve wrecking enough, and having a dentist that's condescending, is down right outrages. I was seen by Dr. Moon and she was rude. She poked my lip twice with a scraper, and after I told her she responded by saying..."oh," and moved on. Her demeanor was uncalled for. I also saw another Dentist, and I regret not getting his name, but he told the dental assistant the work I needed, he didn't explain to me the type of the work I needed. It turned out after being seen by Dr. Rude (moon) the type of work he had previously said to be performed was inaccurate. If you like dentists who are rude to you, give misleading treatment information, quote high prices, and make you wait long periods before seeing you....this is the place!!!! Don't waste your time in this place. Poor quality work, and horrible service. read more

I have been going to Dr Jenny Oh for the last 10 years. I am extremely satisfied with her service and attention I get as a patient. I have referred everyone I know from family, friends, and co workers. Everyone I have referred have been satisfied with the service they get. I have a great smile, great teeth thanks to Dr Jenny Oh. I always get complements on my teeth. read more

This has been my favorite dentist for a long time now. The staff has always given me a warm welcome, and I spend almost no more than the usual expected time for the doctor to come in the room. Rescheduling is no sweat with them. Sometimes when I arrive at my appointment time and see they are packed, I simply reschedule. Rather the doc dedicate his time to his quality of service than rush to get to me and the next person. Setbacks happen, nothing to cry about. The best moment I had was a 911 dental moment where a tooth broke from chewing on some nut snack. SENSITIVITY HAD NEW MEANING. I walked in, just a couple people in the wait room, and next thing I know, all patched up. The biggest part that makes or breaks a good dentist for me is how crazy they get with the needle. Needless to say since I have a few years with them now, they know the art of gentle needle wielding. The current doc really knows his stuff. He's a cavity assassin. In and out. Straight to the point. Very candid about your needs. TLDR: 10/10. Staff is super cool. The current doc is top notch. read more

Awesome service here. Highly recommended for all your dental needs. Even the receptionist is nice! Looking forward to cleanings now. Thank you so much dr oh! read more

All right so first of all I am an existing patient there and I always make an appointment before I go. My appointment was for today at 11:00AM 12/29/2018 and I waited more than an hour after my appointment before they call me. This is my second time here and I do not recommend it to anyone. This is like a nightmare during day time. And by the way when I asked the receptionist the one with big prescription glasses why make an appointment if you don't get to see you on time she was like because your were not on the schedule for today. BS!!!!!!!! I did have an appointment I even double checked. Wasted 3 hours of my time, gas, and beauty sleep. Go somewhere else!!! read more

Place is a little old school no up to date stuff , like digital xrays, cerec technology, which is used for crowns no need for lab anymore. Staff is friendly just make sure u ask plenty of questions.. read more

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Very good service, I am satisfied. Everything was fast and good. I rate this site with 10 points from 0 to 10 scale. I have come to this dentist for about 12 years and I'm really satisfied with the service. read more

By far great costumer service from the employees, no long wait, services are phenomenal. I was helped by Albert, very professional courteous very knowledgeable awesome customer service and made me feel very comfortable, definitely recommend this place. read more

I couldn't be happier with their customer service everything went great thanks to Yolanda she explained everything thing in detail to me and exactly what i needed and why, She is super nice and professional i am very glad she is back! I 100% recommended this dental office!! read more

I've been going here for at least 10 years, despite moving further away I still go there. My family still all here as well. It's just a good atmosphere. They don't pressure you into getting work done you don't need. For instance I used to go to dentists that told me I needed braces and would try to pressure me into it. Jenny and the other Dentists didn't pressure me but just asked if I was interested then moved on. My favorite combo of people to work on my teeth are Albert and Dr. Kim. Albert has been at this office for a long time and has great expertise as well as bedside manner. Dr. Kim is newer but I already want to go to only her. Don't know why I never reviewed until now! read more

Clean cozy atmosphere, Surrounded by a friendly staff. Dr Jenny Oh knows what best for my family. She discovered the pain and cause of my abnormal tooth ache I had for a long time that couldn't be discovered by other dentist I previously seen. The staff is very friendly especially Albert. read more

I was there 3 hrs to get my fillings done. Gave me shot to numb me and the dentist came back and hour later and said they didnt have the the material to do the job. Smh. Very unprofessional! A waste of my time. They shouldve know what they have in their inventory before wasting ppls time. read more

Do not go here! I went to get my braces which of course before I had to get some work done. I had a root canal that needed to be done beforehand. The doctor messed up my root canal because he did it with the wrong equipment (one of the nurses told me that I should find another dentist because this office is no good) I then had to go to a specialist so they can fix their mistakes which let to an apicoectomy. Not fun! Before all that they wanted me to pay for everything! I had to speak to the doctor to let him know what was going on and then he paid out of his own pocket half and other half the office took care of it, after almost a month. Before all that the "manager" Yolanda which by the way gives you the impression that she's going to help you and that she's a nice lady, she sent out a loan that was for my braces with her knowing how long I was going to have to wait to get my braces on, but they didn't care because they had they're money already. When I tried to call her she was never available anymore, I would leave message after message and nothing and one of the front desk ladies was being rude because I kept calling... Instead of me being rude to them.. Then I had to speak to the lender company and of course they got a hold of her and put me on a three way call which she was so surprised about. And let me tell you that she was the rudest person ever. She says she's gonna do everything to help you but all she cares about is getting her office owner more money and then scam you with her lies. I'm in so much pain and has spent months in and out of the specialists office and the surgery was awful but the specialist has been so kind and also suggested never to go back here. This office didn't care that they messed up they just cared that they got money out of it. If it wasn't for the lender that actually heard her talk to me I would of been paying for a treatment that I'm not getting done until next year. I then went to get my medical record and the unprofessional and not knowledgable front desk lady (I forgot her name) laughed and said that my records weren't for me to have and that she doesn't think that they are going to give me my X-rays either. I stood there in shock and then told her that by law I have the right to all my medical records. But ofcourse her not obviously being trained about any medical law, did not believe me. Those are the type of people that work there, unprofessional, not trained well, and very very disrespectful. I'm never going back to this place they don't have the right staff and specially the right equipment. read more

My appointment was at 11am and I arrived 5 minutes earlier. I was seated at 12:50, and they had the audacity to tell me to wait "5 more minutes" when I tried to reschedule my cleaning. My procedure started at exactly 1pm. They kept denying my option to reschedule my appointment. I don't understand what the purpose of an appointment is if it's the same wait time as a walk-in. They have a huge flat-screen tv in the middle of the waiting room, advertising a raffle if you give them a good review on Yelp or Google. But how can I give them a good review if the wait time is ridiculous and though nice, the staff just stand around the front desk and chit chat. So any 5 star reviews here are probably for that tv, sorry to be a hater. They constantly give you text and phone call reminders, but what's the point if I get there early, and I STILL have to wait 2 hours to be seen. Last November 2015, I was in here for FOUR AND A HALF hours: wait time and procedure. Whether you're only there for a check-up or cleaning which are covered by your insurance, be prepared to shell out a couple hundred bucks as they do pressure you into other procedures. But again, I appreciate the in-house payment plans that they have if you don't feel comfortable applying for a credit card, or paying in full amount at once. However, the 3 stars are for Dr. Kwan because he is awesome. I was a bit hesitant on my first visit as I've never been consistent on going to the Dentist (gross, I know) until I decided it was time for me to go. He took good care of me, knowing how nervous I was and he assured me that everything was going to be OK. During the procedure, I appreciated that he was letting me know what he was doing, and he was about to do. I can sense his sincerity in what he does and I feel his genuine care for his patients. His assistant Araceli is very nice and welcoming. I always look forward to seeing her as she is very sweet! read more

I have been a patient here for over 10 year, and I can truly say that I will never come back to the office. I had a root canal on a tooth in February 2018 and had to have a root canal on the same tooth in November 2018 my insurance had changed from February to November so they changed me twice for the same tooth. I was told that "it happens". No one came in to tell me I was getting charged for a retreat, but if I had the same insurance they would have because insurance don't let Dental Offices double dip for the same tooth in the same year. I feel that when you get a root canal done the Dentist should get all the root out and not have to go back in 9 months later and change for a retreat because they Dentist did do it right the first time. smh read more

Pros: The front desk is very kind Cons: i went here to get 2 of my cavities taken car of. The first day i was told that she can work on me (the younger asian dentist) and so i agreed. The entire time she was working on my teeth she was looking at he r assistant chatting it up. They kept the door wide open, other people past by and she would talk to them. It made my experience very uncomfortable.. I was scared she wasn't paying attention to my teeth at all. A while later she says she ran out of time and hurried me out. She was the one who said she had time in the beginning so i had to come back a week later for her to finish. I was hoping my experience would change but it ended up being the same. Her and her assistant were talking about going out that night and that the girl (the young asian denstist) was so excited. She kept talking to him!!! The whole time! She kept apologizing cause i kept squirming cause she kept looming at him and not my teeth. The door was wide open again and people would chat it up with her. Again! Ehe couldnt finish! Why? Maybe because they had plans to ho out! I am not making any of this up i had to go back for the last time so they can finish. Of course nothing changed.. But this time it was her assistant working on my teeth and he was more focused on me. I paid so much money for them to work on me. This happened 6 months ago.. I just got a voicemail from them saying i was due for a cleaning. I will never go back there.. read more

I've been coming here for years and have always received good care. No unnecessary procedures. Good results. The staff are friendly and the dentists explain things well before doing any work. Albert, the hygienist, keeps things as lighthearted and as pleasant as they can possibly be for a trip to the dentist! read more

I had the absolute worst experience here, the dentist was rude, and unprofessional. I was left waiting while I could hear the dentist and her staff gossiping about another employee . My cleaning was done sloppily and rushed because they were upset that I didn't want to get my tooth extracted that day. Worst experience ever. read more

I've been coming here for years with my mom and they have the best customer service and are always willing to help out in any way possible.

Bad service, always "overbooked" averaging 1:15 hour wait. 3 months and my wife still does not have her dentures!

Love this place I haven't had a problem this is my second time here for a root canal and crown and both times have been painless also the Dr . Is so friendly and made me feel comfortable we talked like crazy and had a few laughs I also joked with her and pretended that I was in pain and yelped a lil she was totally cool with it we laughed I would highly recommend coming here !!? P.s. they let me on the computer and I got to watch Netflix read more

I have been going here for years and till this day I have been satisfied with their service. I have a difficult work/life schedule and they were very accommodating to it. Looking forward to my next appointment in July. read more

I am a Registered Dental Assistant; what better person to really rate a dental office than someone who knows the field. I have been in the field for more than 15 years and have worked with some of the best and not so great dentists. From the point that I walked in to the point of my final appointment I can confidently say that the staff was extremely friendly and knowledgeable. The treating Dentist, Dr Kim, was top notch; which made me feel comfortable to sit in the chair and receive treatment. They had wonderful chair side manners, gentle numbing skills, and amazingly light working hands. I did not let the staff or dentist know of my work experience, I did not want them to go out of their way to sway my opinion. I will be turning to this office. Well done Dr. J Oh and congratulations on having an exemplary staff! read more

I've been a patient if this office for years and have always been satisfied! The doctors here are great and I always get great work done! Albert and Yolanda really know what they are doing! read more

I have been coming to Dr. Jenny Ohs office for years and ive had nothing but a great experience every single appointment ive had here. The staff is always so helpful and friendly which is always great . Ive had the pleasure of Albert assisting my last couple appointments, he always makes me feel comfortable bc hes always willing to help and make sure my visit is fast and efficient! read more

The staff here is very friendly and professionals. They are always very pleasant and delightful. They are great with kids. Jenny Oh has been our family dentist for a few years and we couldn't be happier. read more

Excellent service! Staff is friendly and very welcoming. I've been coming here for 15 years and the doctors/staff are always so thoughtful and constantly ask if you're okay during the visit. Would highly recommend this place! read more

Although the equipment may need a little upgrade their service and attention to clients surpasses all others. I've had all my wisdom teeth removed here, filings, and other work as well which I'm happy about. Definitely a returning client for the years to come. read more

I came here for a walk in due to severe pain in my tooth that I had some root canal work done. Never finished doing the root canal so couple days ago I could not sleep at all due to the pain. Next morning I woke up and the right side of my face was swollen down to my jaw. Went to the ER that night and had a fever of 103 and needed to see a dentist immediately. So Saturday morning I was referred to this dentist and went as a walk in and was seen immediately. The staff was very friendly and kind. Doctor said there was nothing they could do except extract the tooth. The experience was nothing but pleasant and pain free. I'm thankful to them now that i won't have to deal with that tooth anymore read more

The staff at this dentist office are very friendly and professional. I am very satisfied with all their services.